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5 Steps to Better Social Media Security

Published By: uberVU via HootSuite     Published Date: Apr 07, 2014
Alors qu'un nombre croissant d'entreprises adopte la puissance des médias sociaux, les violations de la sécurité sont également en hausse. Piratage du Twitter de l'entreprise, salariés malhonnêtes qui usurpent le compte Facebook de l'entreprise, cadres supérieurs qui divulguent des informations confidentielles sur leurs réseaux personnels. Ces sortes de crises peuvent être catastrophiques pour votre marque. Savez-vous comment les éviter?
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hootsuite, social relationship platforms, it leadership, social media, social media advice, success stories
    
uberVU via HootSuite

Buyer's Guide

Published By: uberVU via HootSuite     Published Date: Apr 07, 2014
L’impact des médias sociaux sur les entreprises est indéniable. Les entreprises prospères ne se cantonnent plus simplement au marketing, mais ont désormais recours aux médias sociaux pour établir des relations et les entretenir, dans l’ensemble de leurs services. Mais quelle plateforme sociale d’entreprise s’adapte le mieux à vos besoins?
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hootsuite, social relationship platforms, it leadership, social media, social media advice, success stories
    
uberVU via HootSuite

IDC Research Note: Relationship-Based Pricing and Billing

Published By: Oracle     Published Date: Nov 05, 2012
Oracle Financial Services and Insurance Forum: Highlighting Relationship-Based Pricing and Billing
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oracle, idc, billing, business technology
    
Oracle

Know Your Customer: Getting Serious about Unlocking Customer Insight

Published By: Oracle     Published Date: Nov 06, 2012
Today's financial services organizations covet customer insight and understanding like never before. It represents the key to growth and profitability in an industry increasingly saddled with a more stringent regulatory environment.
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oracle, customer insight, customer relationship, business technology
    
Oracle

Know Your Customer: Getting Serious about Unlocking Customer Insight

Published By: Oracle     Published Date: Nov 06, 2012
Today's financial services organizations covet customer insight and understanding like never before. It represents the key to growth and profitability in an industry increasingly saddled with a more stringent regulatory environment.
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oracle, customer insight, customer relationship, reg
    
Oracle

IDC Research Note: Relationship-Based Pricing and Billing

Published By: Oracle     Published Date: Nov 06, 2012
Oracle Financial Services and Insurance Forum: Highlighting Relationship-Based Pricing and Billing
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oracle, idc, billing
    
Oracle

Web App Latency: 4 Ways You're Keeping Your End Users Waiting

Published By: AppNeta     Published Date: Oct 28, 2013
Let’s face it, users are impatient. They demand a blazingly fast experience and accept no substitutes. While the effects of poor performance are obvious, it makes one wonder about the relationship between client latency and the “perception of speed”. After all, the user can trigger many state change events (page load, submit a form, interact with a visualization, etc.) and all these events have an associated latency to the client. However, are certain types of latency more noticeable to the user then others?
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appneta, web applications, applications, applications latency, web applications latency, latency, client latency, time to first byte, ttfb, lag time, html, dom tree, css, stylesheet, content delivery network, cdn, javascript, network application, application performance management, application integration
    
AppNeta

Toolkit: 4 Keys to Managing Social Media Risk Management

Published By: NAVEX Global     Published Date: Sep 05, 2013
Explore four important facets of managing social media use by employees in your organization. Craft a best practice social media policy and navigate the legal landscape, train employees, address retaliation, and take a comprehensive approach. View examples of organizations that have successfully and creatively implemented social media guidelines.
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social media policy, risk management, best practices, policy management, social media training, social media laws, national labor relations act, nlra, retaliation, harassment, mobile training, risk assessment, data, culture assessment, program assessment
    
NAVEX Global

Explore Epicor BisTrack Software for LBM Dealers and Distributors

Published By: Epicor     Published Date: Jun 22, 2017
Professionals in the lumber and building materials (LBM) industry know that getting the job done right is all about having the right tools. Lumber and business materials manufacturers and distributors need intuitive software that’s smart enough to simplify the complexities of your business, leverage data to gain valuable sales insight, and deliver exceptional customer service. Epicor BisTrack software is uniquely optimized to help LBM retailers, pro dealers, and distributors grow your business. Learn about the LBM industry-specific functionality that BisTrack offers, like: • Supporting pro dealers and distributors • Optimizing inventory and purchasing • Managing and tracking customer relationships • Improving delivery dispatch efficiency • Introducing mobility and mobile access Take the tour today to see how Epicor BisTrack can help your business.
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lumber, building materials, lbm, erp, bistrack, building materials distributors, lumber distributors, lumber manufacturers
    
Epicor

Deliver Distribution Growth

Published By: Epicor     Published Date: Jul 06, 2017
Distribution is being transformed by digital innovations. More and more distributors are replacing manual, paper-driven processes with digital tools and automation that allow employees to work more efficiently and effectively in the warehouse and beyond. Efficiency doesn’t just benefit employees—modern technology can help keep customers and vendors happier with up-to-date information accessible anytime. Epicor Prophet 21 software was designed to meet the unique needs of distributors. It offers robust features including eCommerce, mobility tools, customer relationship management (CRM), wireless warehouse management, purchase management, and analytics to make more informed business decisions. With deep industry knowledge and best practices built into features throughout the solution, Prophet 21 can deliver the digital transformation your organization needs to grow.
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erp software, enterprise resource planning software, distribution software, prophet 21, p21, inventory management
    
Epicor

Real-World Success for Sporting Goods Retailers

Published By: Epicor     Published Date: Apr 17, 2018
More and more sporting goods and outdoor sports retailers are using the rich and robust Epicor® Eagle N Series® solutions for higher profits and faster growth—all while building loyal customer relationships. Now, with hundreds of additional enhancements built in, Epicor Eagle N Series software can help you streamline nearly everything you do for your business so you can focus on running more efficiently and profitably. With Eagle N Series, you can: • Simplify everyday processes—natural, intuitive workflows whisk you through everyday activities, plus it includes specialty tools for firearms compliance and equipment rentals • Manage complex inventory despite seasonal and trend-based demand swings • Improve overall business performance—make fast, informed decisions using intuitive on-screen analytics and dashboards What do businesses powered by Eagle N Series have to say about it? Read on to find out.
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sporting goods pos software, retail pos software, sporting goods, inventory management, improve business efficiencies, smarter retailers, customer engagement software, customer loyalty software, sporting goods industry best practices, firearms software, mobile checkout, mobile technology, pos technology, inventory management software
    
Epicor

Growing and Winning With Epicor Eagle N Series

Published By: Epicor     Published Date: Apr 30, 2018
More and more hardware and home center retailers are using the rich and robust Epicor® Eagle N Series® solutions for higher profits and faster growth—all while building loyal customer relationships. Now, with hundreds of additional enhancements built in, Epicor Eagle N Series software can help you streamline nearly everything you do for your business so you can focus on running more efficiently and profitably. With Eagle N Series, you can: • Simplify everyday processes—natural, intuitive workflows whisk you through everyday activities • Manage complex inventory despite seasonal and trend-based demand swings • Improve overall business performance—make fast, informed decisions using intuitive on-screen analytics and dashboards What do businesses powered by Eagle N Series have to say about it? Read on to find out.
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retail pos software, hardware pos, mobility software, mobile pos, inventory management software, customer loyalty software, mobile technology, pos technology, reporting software
    
Epicor

Talk with Me! Galvanizing Career Management with Career Coaching Conversations

Published By: Knightsbridge     Published Date: Sep 09, 2014
Organizational models today are shifting from hierarchical to flat. Careers are no longer an upward trajectory, but more likely to be a series of experiences, projects and development opportunities. But, a lack of awareness around the new flat organization dynamics is resulting in a perceived lack of opportunities for career movement within companies, and frustration among employees and leaders.
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knightsbridge, career management, career development, talent development, employee engagement, manager relationship
    
Knightsbridge

Comment prendre une approche stratégique de la gestion des identités de clients et relations

Published By: ForgeRock     Published Date: Mar 10, 2015
L'identité est une composante essentielle de la croissance numérique. Les entreprises et les organisations ne peuvent tirer pleinement parti des technologies mobiles, du cloud ou de l'Internet des objets (IdO, ou IoT en anglais) sans une stratégie d'identités évolutive et reproductible. Sans une telle stratégie, elles ne disposent d'aucun moyen d'identifier leurs clients et d'interagir avec eux de quelque manière que ce soit, par le biais d'un ordinateur portable, d'un mobile, d'une tablette, d'une voiture connectée, d'un objet connecté à porter (« wearable »), d'un appareil domotique ou de la toute dernière innovation en termes de connectivité. Ce guide a été conçu pour vous aider à comprendre les éléments fondamentaux de l'identité client et la manière dont elle peut vous aider à communiquer avec vos clients.
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software development
    
ForgeRock

Access Management (IAM) Reference Architecture for the Internet Of Things (IoT)

Published By: ForgeRock     Published Date: Jul 09, 2015
In the great Internet of Things (IoT) gold rush, early adopters have largely left behind identity and access management. As a result, many organizations are scrambling to deal with the consequences. Successful IoT implementations have complex relationships to people, things, and services, and the only sustainable and secure method for securing the IoT long term is to enable persistent identity across applications, devices, and things.
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idot, aim, lot, forgerock, applications, access management, architecture, it management
    
ForgeRock

The Workforce Analytics Workbook: How to turn people data into business insights

Published By: ADP     Published Date: Nov 16, 2017
Many businesses invest in analytics technology thinking it’s a silver bullet. But data doesn’t always tell the whole story. You get percentages but not insights. Trends but not necessarily relationships or patterns. Truly impactful workforce analytics has to do more. You have to turn data into insight, and then put it into action. This workbook is designed to help you progress through the workforce analytics maturity model. The first step in the process is to identify where you stand today.
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ADP

Salesforce Field Service Lightning

Published By: Salesforce     Published Date: Nov 09, 2018
Field service managers are challenged to optimize resources and manage costs while delighting customers. A modern platform that provides field staff with a robust set of tools and capabilities (including offline), intelligent analytics, and the broader capabilities of the Salesforce platform (such as Einstein and IoT cloud) gave FSL customers the ability to not just cut costs but optimize their field service operations. All early adopters experienced productivity and efficiency savings; Nucleus expects that as they gain more maturity with FSL they will find clear correlations with increased customer satisfaction and increased field-service related revenues as well.
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Salesforce

Tying CRM to Customer Service

Published By: Salesforce     Published Date: Nov 26, 2018
Nucleus estimates that over 70% of companies using Customer Relationship Management (CRM) have not completely tied their systems to customer service. This report shows why they should. Learn how you can empower customer service to take advantage of untapped revenue opportunities. Key findings include: Customers interact with service five times more than sales Tying CRM to service empowers agents with critical customer information 80% of customers would be willing to buy from a service agent Empowered agents plus willing customers can generate greater upsell
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Salesforce

The Opportunity of Real World Data

Published By: MarkLogic     Published Date: May 07, 2018
Learn how Life Sciences organizations can accelerate Real World Evidence by achieving faster time to insight with a metadata-driven, semantically enriched operational platform. Real World Evidence (RWE) is today’s big data challenge in Life Sciences. Medical records, registries, consultation reports, insurance claims, pharmacy data, social media, and patient surveys all contain valuable insights that Life Sciences organizations need to ascertain and prove the safety, efficacy, and value of their drugs and medical devices. Learn how Life Sciences organizations can accelerate RWE with a metadata-driven, semantically enriched operational platform that enables them to: • Unify, harmonize and ensure governance of information from diverse data sources • Transform information into evidence that proves product efficacy and safety • Identify data patterns, connections, and relationships for faster time to insight
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data, integration, drug, device, manufacture, science
    
MarkLogic

Moving Service Management to SaaS

Published By: CA Technologies     Published Date: Feb 13, 2015
In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities, and effciencies customers have realized. Today, organizations can enjoy similarly substantial benefits by migrating their IT service management functions to a Software-as-a-Service model. This paper shows how CA Cloud Service Management enables organizations to make the most of this opportunity by providing a service management solution with a breakthrough in time.
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service management, crm, cloud computing, customer relationship, saas
    
CA Technologies

Building the Better Recruiting Email

Published By: Gild     Published Date: Jun 10, 2015
Increase response rates, build relationships, and restore trust with candidates.
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mass communications, recruiting email, candidates, response rates, relationship building, restore trust
    
Gild

5 Key Tactics for a Successful Email Program

Published By: Dotmailer     Published Date: Nov 06, 2018
This year’s Hitting the Mark showcased the email and customer experience tactics of 100 global brands. The report revealed both the triumphs and pitfalls of marketers as they bid to foster everlasting relationships from the inbox to the counter. This guide draws inspiration from the winning tactics adopted by brands big and small. Implement these now and you could come up top in next year’s Hitting the Mark.
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Dotmailer

Are you the eyes and ears of your office?

Published By: Staples     Published Date: Jun 11, 2019
YOU HEAR, SEE AND FEEL IT ALL AT THE OFFICE: FROM THE INTERN’S ROOMMATE HORROR STORIES TO THE CEO’S TOP SECRET DEALMAKING. YOU’RE A BUSINESS COACH, RELATIONSHIP THERAPIST, GUARDIAN AND CHIEF OF STAFF. YOU’RE GROUND CONTROL. HERE’S HOW TO KEEP THINGS IN CHECK WHEN YOU SEE, HEAR AND FEEL IT ALL.
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Staples

L’engagement client à l’ère du tout connecté

Published By: Genesys     Published Date: Feb 12, 2019
Vos clients sont passés à l’heure du tout connecté. Ne manquez pas le coche. Conquérir de nouveaux clients tout en préservant la qualité de vos relations existantes demande un temps et une énergie considérables. Quand un client souhaite vous contacter, êtes-vous capable daller à sa rencontre sur le canal de son choix ? Dans un monde qui se digitalise, les entreprises doivent pouvoir communiquer avec le client où et quand bon lui semble : du téléphone aux réseaux sociaux, en passant par les SMS et le chat en ligne. Dans cet eBook, vous découvrirez : Comment aller à la rencontre du client dans un monde ultra-connecté Comment faciliter et augmenter lefficacité de vos opérations dengagement client Pourquoi migrer vers une solution de centre de contacts tout-en-un dans le cloud
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Genesys

The Influencer Marketing Manifesto

Published By: Tapinfluence     Published Date: Jul 20, 2016
Why the future of influencer marketing starts with people and relationships not popularity. Together, we studied the state of influencer marketing by surveying marketers and then separately polling influencers to get a balanced view. The insights were compelling. When compared, they were also revealing.
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influencer marketing, content marketing, social media, marketing communications, influencers, marketers, site ambassadorships, authenticity, engagement, marketing channels, social marketing, digital influencer, digital agency, conversations
    
Tapinfluence
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