relationship management

Results 176 - 200 of 445Sort Results By: Published Date | Title | Company Name

Urban Airship’s Little Black Book of Results

Published By: Urban Airship     Published Date: Oct 08, 2013
Want to see our best customer success stories (and maybe gather a few ideas from other brands’ best practices)? Our newest pocket-sized offering highlights customers from various industries, their objectives, and spectacular results in engagement, revenue and loyalty.
Tags : 
mobile marketing strategy, mobile relationship management, mobile marketing, push messaging, mobile engagement
    
Urban Airship

Top 10 Features Small and Medium Businesses Need in a CRM Solution

Published By: Salesforce.com     Published Date: May 14, 2013
Evaluating a new CRM or looking for a guide to show what features are available as you grow? Download now to learn what main CRM features can take your organization to the next level.
Tags : 
crm solutions, crm technology, customer relationship management, saas crm
    
Salesforce.com

8 Key Plays for Sales Success

Published By: Salesforce.com     Published Date: May 14, 2013
Transforming Your Business with Salesforce. Pull ahead of your competition by learning best practices for incorporating social and mobile technologies.
Tags : 
salesforce, salesforce app, sales application, crm, customer relationship management, saas crm
    
Salesforce.com

5 Steps to Transform Your Marketing Department into Customer Experience Excellence Using VOC

Published By: Clarabridge     Published Date: Dec 03, 2013
The purpose of this white paper is to provide a five step “roadmap” that organizations can use to transform their marketing organization into a Center of Customer Experience Excellence.
Tags : 
clarabridge, optimizing customer experience, voice of the customer, customer engagement, data source, voc program, customer behaviors, operationalize voc
    
Clarabridge

Your Complete CRM Handbook

Published By: Salesforce     Published Date: Nov 18, 2014
"A growing business needs a good Customer Relationship Management (CRM) application. It helps you manage critical customer information in one place — and gives you a complete view of your business. You’ll gain key business insights that help you close more deals, boost sales, and improve forecasting accuracy. But is now the right time for you? Read this e-book to get practical advice on: • Signs your business needs a CRM • How CRM can improve sales and productivity • Building your CRM strategy • How to maximize your ROI Download Your Complete CRM Handbook now so you can decide when your business should invest in a CRM. "
Tags : 
crm, sales and productivity, customer information, business insights, forecasting, boost sales
    
Salesforce

Creating a Single Customer View: The Importance of Data Quality for CRM

Published By: Trillium Software     Published Date: May 19, 2011
Effective CRM demands a single, complete, accurate view of customer information including purchasing history, product interest, and support interactions. Enterprises require a solution to discover data issues, correct and standardize, and maintain data accuracy and consistency.
Tags : 
trillium software, single customer view, data quality, crm, customer relationship management, high-quality data, erp, mdm
    
Trillium Software

Creating a Single Customer View: The Importance of Data Quality for CRM

Published By: Trillium Software     Published Date: May 19, 2011
Effective CRM demands a single, complete, accurate view of customer information including purchasing history, product interest, and support interactions. Enterprises require a solution to discover data issues, correct and standardize, and maintain data accuracy and consistency.
Tags : 
trillium software, single customer view, data quality, crm, customer relationship management, high-quality data, erp, mdm
    
Trillium Software

Dynamic Warehousing for Retail Buyer's Guide

Published By: IBM     Published Date: Feb 02, 2009
A comprehensive solution for leveraging data in today's retail environment. From customer data to product placement statistics, retail organizations are constantly juggling information. As the sheer amount of data continues to grow, it becomes increasingly difficult to manage. Not only does data come in many different forms—such as reports, memos and e-mails—but often it’s scattered across multiple repositories.
Tags : 
ibm, ibm balanced warehouses, ibm master data management server, ibm omnifind, ibm industry data models, dynamic warehousing, retail buyer’s guide, leveraging data
    
IBM

Data warehouses: improve strategic decision making with coherent views of data

Published By: IBM     Published Date: Jun 15, 2009
The ability to make quick, well-informed decisions is critical to competitiveness and growth for most companies. Read the white paper to see how Data warehouse solutions can deliver business insight across virtually any business process or function. And also how they're particularly valuable for understanding sales, profiling customers and analyzing business costs.
Tags : 
ibm, data warehouses, warehouse, data, data solutions, sales, business costs, olap
    
IBM

Transform Information into a Strategic Asset with Data Warehouse

Published By: IBM     Published Date: Jun 16, 2009
Transform information into a strategic asset with data warehouse.
Tags : 
ibm, ibm db2 warehouse, data warehouse, resource planning, erp, crm, customer relationship management, sales analysis
    
IBM

Database-Archiving Products Are Gaining Market Traction

Published By: IBM     Published Date: Aug 30, 2010
Vendors in this market have been challenged in their attempts to gain market visibility and awareness for their products and for the benefits they can provide compared with just throwing more hardware at the problem.
Tags : 
ibm, database application, vendor, data archiving, erp, crm application, customer relationship management, storage management
    
IBM

Meeting and Exceeding PCI 1.1 Compliance Today

Published By: Secure Computing     Published Date: Feb 27, 2007
All merchants and service providers that handle, transmit, store, or process information concerning credit cards are required to be compliant with the Payment Card Industry Data Security Standards requirements (PCI), or face contract penalties or even termination by the credit card issuers. This paper discusses the 12 requirements of PCI, and how Secure Computing's portfolio of security solutions can help enterprises meet and exceed them.
Tags : 
security, compliance, data protection, database security, pci, credit cards, privacy, consumer protection
    
Secure Computing

Customer Relationship Management: Secrets to CRM Success

Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
Find out how you can convert your pains into profit. Learn how Microsoft Customer Relationship Management (CRM) can help you develop profitable customer relationships. Microsoft CRM uses lead and opportunity management, incident management and a searchable knowledgebase. CRM also makes use of reporting tools for accurate forecasting, measurement of business activity, and employee performance.
Tags : 
sales, sales software, sales funnel, forecasting, analytics, business activity monitoring, microsoft, microsoft crm
    
Microsoft Dynamics

The Power of Choice with Microsoft Dynamics CRM

Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
Get this webcast to discover a customer relationship management (CRM) solution that works the way you do, the way your business does, and the way technology should. We explore how Microsoft Dynamics CRM delivers a familiar Microsoft Office Outlook interface to create a productive work environment. We also illustrate the powerful workflow and integrated reporting capabilities in Microsoft CRM that help you drive business processes and results.
Tags : 
bpm, crm, microsoft crm, microsoft dynamics, microsoft, business process management, customer relationship management, contact management
    
Microsoft Dynamics

Small Business Webcast: Are You Ready for CRM? 7 Ways to Know

Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
Knowing your customers and their needs as thoroughly as possible is central to any business.  And that's the very point of customer relationship management software, sophisticated business software commonly known as CRM.  The question is, is CRM for you? This webcast provides an informative discussion around CRM and outlines seven criteria that will help you decide if you are ready for Microsoft CRM.
Tags : 
crm, microsoft crm, contact management, sales tool, contact tool, microsoft, customer relationship management, sales & marketing software
    
Microsoft Dynamics

Microsoft Dynamics CRM 4.0: Database Scalability for the Enterprise

Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test based on a customer database of over 1 billion records, Microsoft Dynamics CRM was able to achieve sub-second response times using a modest hardware configuration.
Tags : 
crm, enterprise crm, customer relationship management, enterprise software, microsoft, microsoft dynamics, microsoft crm, contact management
    
Microsoft Dynamics

Business Community Management

Published By: Inovis     Published Date: Aug 21, 2007
Business Community Management is a strategic vision that creates a comprehensive view of the supply chain by integrating the technology, business processes and communication of the entire business community to facilitate end-to-end supply chain visibility. This white paper will examine the current state of B2B communication; detail the steps needed to mitigate the challenges created by B2B; and more.
Tags : 
vendor management, supplier, suppliers, supplier relationship management, inovis, supply chain, supply chain management, scm
    
Inovis

The Shortcut Guide to IT Service Management and Automation

Published By: HP Service Management     Published Date: Sep 03, 2008
In this first chapter of "The Shortcut Guide to IT Service Management and Automation," you will be led through a step by step analysis of your company's IT and business relationships, providing you with a basis for a strategic plan to turn service lifecycle management into a valuable business asset. Author and compliance expert Rebecca Herold demonstrates how technology acts as a strategic differentiator by enabling business growth, driving operational efficiencies to lower maintenance costs, optimizing outcomes, and reducing IT risks.
Tags : 
itil, itil v3, bsm, bsa, dca, itsm, it service management, operations
    
HP Service Management

Are You Providing Your Customers With The Satisfying Experience That Will Keep Them Coming Back

Published By: Cisco     Published Date: Jan 29, 2009
In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.The stakes are high.
Tags : 
cisco, customer satisfaction, crm, customer attrition, retain customers, customer infidelity, trouble-free shopping experience, knowing your customer
    
Cisco

Measuring The Value of IT Service Management, EMA Whitepaper

Published By: LANDesk     Published Date: Jan 12, 2009
The purpose of this paper is to present a method for reducing risk and increasing IT contribution during uncertain times and to assist readers with measuring the value and building a business case for IT Service Management (ITSM).
Tags : 
avocent, itsm, it service management, itil, it infrastructure library, green it, business management, maturity model
    
LANDesk

Service Management Integration - Completing the Jigsaw

Published By: LANDesk     Published Date: Aug 26, 2009
Service management solutions have the potential to return very significant hard-currency ROI. Successful implementations dramatically improve decision accuracy, enhance productivity, increase operating efficiency and reduce operational risk by providing comprehensive context for a wide range of management decisions.
Tags : 
avocent, itsm, it service management, itil, integration, sla, it infrastructure library, green it
    
LANDesk

3 Ways to Deliver Better Digital Marketing to Small Businesses

Published By: Marchex     Published Date: Nov 11, 2010
This whitepaper is about taking the small business digital marketing products back to the drawing board to deliver a product set that help small businesses easily, cost-effectively, and efficiently address three fundamental needs: 1. lead generation; 2. online presence and reputation management, and; 3. relationship management.
Tags : 
marchex, digital marketing, smb, small business, relationship management, lead generation, reputation, lead gen
    
Marchex

3 Things Small Businesses Really Need: Re-Defining the Digital Marketing Product Set

Published By: Marchex     Published Date: Oct 25, 2010
This whitepaper is about taking the small business digital marketing products back to the drawing board to deliver a product set that help small businesses easily, cost-effectively, and efficiently address three fundamental needs: 1. lead generation; 2. online presence and reputation management, and; 3. relationship management.
Tags : 
marchex, digital marketing, smb, small business, relationship management, lead generation, reputation, lead gen
    
Marchex

Delivering via Customer Service via the Contact Center and the Web

Published By: Microsoft Dynamics CRM     Published Date: Mar 11, 2010
Covering All Points of Attack. As the availability of product and service information on the Internet grows, both the providers and receivers of service have larger networks through which to communicate, interact and transact.
Tags : 
microsoft dynamic crm, service delivery, contact center, customer satisfaction, customer relationship management, call center management, call center software, customer interaction service
    
Microsoft Dynamics CRM

Warum Ovum-Analysten Sugar als führendes CRM bezeichnen

Published By: SugarCRM     Published Date: Jan 17, 2014
Das neueste Release von Sugar gibt Nutzern neue Tools für den Aufbau bester Kundenbeziehungen. Lesen Sie eine Analyse von Ovum über Sugar’s optimierte Leistungsfähigkeit, die Unternehmen beim Ausbau der Kundenbindung und –zufriedenheit unterstützt. (Report nur in Englisch verfügbar.)
Tags : 
swot assessment, sugarcrm, catalyst, software, crm, sugarcrm v7, relationship management, customer relationship
    
SugarCRM
Start   Previous    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.