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Banks Need More Personalization Services To Meet Consumers’ Needs

Published By: Pega     Published Date: Apr 04, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
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Pega

Banks Are Losing Business At Alarming Rates. Complete Customer Experience Is Key To Turnaround

Published By: Pega     Published Date: Apr 04, 2016
It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is “Why?”. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers
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Pega

The Forrester Wave: BPM Platforms For Digital Business

Published By: Pega     Published Date: Nov 18, 2015
The shift to digital business continues to gain momentum with no signs easing anytime soon. Smart organizations realize this and are accelerating investments in projects that put digital technologies at the center of their business models. The new requirements of digital transformation are forcing a major change in how companies evaluate and deploy Business Process Management (BPM) platforms and services. In “The Forrester Wave™: BPM Platforms For Digital Business, Q4 2015” report, the research organization used a 31 criteria evaluation process identifying the 12 most significant software providers in the category.
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Pega

Free Forrester Research Report: Three Technical Innovations Will Ignite Zero Trust

Published By: VMware     Published Date: Oct 05, 2015
Unless you’ve already deployed a Zero Trust network, your network security is broken. That’s the bad news. The good news? New ways of implementing a previously hardware-intensive and costly concept called micro-segmentation now put Zero Trust within your organization’s reach. Learn about these breakthrough developments in this Forrester Research report that is yours free, courtesy of VMware and Carahsoft®. Download your free copy now.
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vmware, zero trust, forrester research, network security, network security solution, micro segmentation, carahsoft, security
    
VMware

Constellation Research: Behind the Innovations in SAP S/4HANA Finance Cloud

Published By: SAP     Published Date: Apr 20, 2017
Learn about the 9 trends that are shaping cloud ERP for finance decision making. Get a deeper view of both the myths and benefits of cloud ERP, and how SAP S/4HANA is helping to transform finance.
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constellation, research, innovation, sap, s/4hana, cloud
    
SAP

Nucleus Research: ERP Technology Value Matrix

Published By: SAP     Published Date: Apr 20, 2017
The ERP market continues to shift rapidly as adoption of cloud-based systems increases and vendors add capabilities. Check out the cutting edge of what vendors are bringing to market, and consider why SAP S/4HANA Cloud software is a leader in enterprise management, professional services, and marketing, as well as a private cloud deployment option.
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nucleus, research, erp, technology, value, matrix, sap
    
SAP

Financial Services Attack Economy

Published By: Akamai Technologies     Published Date: Sep 03, 2019
The attacks and tools being used against financial services organizations are part of a complex ecosystem. This may seem like an obvious statement at first glance. When you read most industry reports, they tend to focus on a single aspect of the whole ecosystem, as if it were unrelated to other types of attacks. To be honest, we’ve been just as guilty of having a myopic view of attack traffic as anyone else. We wanted to do something different for this report. Instead of looking at a single type of attack, we stepped back to look at attacks against banks, credit unions, trading companies, and other organizations that make up financial services as a whole. Most defenders only see a very small segment of the overall traffic, whether they’re the target or the vendor supplying defensive tools. The breadth of Akamai’s products and our visibility into a significant portion of Internet traffic allows us to research multiple stages of the attack economy.
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Akamai Technologies

Applying Alternative Data to Find Alpha in the Marketplace

Published By: Dun & Bradstreet     Published Date: Mar 03, 2017
Creating predictive analytics from alternative data has become the current focus of the biggest quant trading firms in the industry The democratization of financial services data and technology, together with more intense competition, makes the needs of today’s market participants vastly different from those of previous generations. Firms must locate untapped sources of data for both public and non-public companies. This alternative data, such as payment data and other non-public information, from sources beyond the common channels, can be a predictive indicator of market performance; a difference maker in assisting firms as they develop models to evaluate their investments. By combining our unique data sets with advanced analytics, traders, analysts and managers can seek predictive signals and actionable information utilizing their own models. View our research report to learn how alternative data, our 'Information Alpha,' can help you earn differentiated investment returns.
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Dun & Bradstreet

Vision: A Key Solution for Your Clients' Wellness Needs

Published By: VSP     Published Date: Sep 08, 2017
Research shows that wellness plans are extremely important to your clients. Employers have very solid reasons for embarking on a wellness program, including increased productivity and lower health costs for their employees. They are struggling to achieve their goals, however. Many employers aren’t sure how to begin a program; even the most advanced employers in terms of wellness are seeking ways to improve their wellness activities
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VSP

Future of Event Marketing: 2nd Edition

Published By: Aventri     Published Date: Apr 11, 2019
"Quite a lot has happened since the first edition of The Future of Event Marketing. The second edition of The Future of Event Marketing will help you navigate through the overarching trends in our industry today. We are introducing a new wealth of quantitative and qualitative research as well as an update on our tools section, looking back at what is still relevant in 2019 and what will be relevant going forward. Download the latest guide today!"
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Aventri

2019 Top Network Performance Challenges

Published By: LiveAction     Published Date: Jan 22, 2019
In December of 2018, Sirkin Research was commissioned by LiveAction to identify the top network challenges faced by enterprise-level organizations in complex, hybrid networks. The survey was sent to network and IT professionals predominantly in large mid-market and enterprise companies with at least 1000 employees. The results are based on perspectives from 204 survey respondents, and provide rich insights into the network performance challenges large organizations encounter daily.
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network performance, hybrid networks, networking
    
LiveAction

Ready to Scale AI? Don't Suffer from Core Starvation

Published By: IBM APAC     Published Date: Jul 19, 2019
AI applications and especially deep learning systems are extremely demanding and require powerful parallel processing capabilities. IDC research shows that, in terms of core capacity, a large gap between actual and required CPU capability will develop in the next several years. IDC is seeing the worldwide market for accelerated servers grow to $25.6 billion in 2022, with a 31.6% CAGR. Indeed, this market is growing so fast that IDC is forecasting that by 2021,12% of worldwide server value will be from accelerated compute. Download this IDC report to find out why organizations like yours will need to make decisions about replacing existing general-purpose hardware or supplementing it with hardware dedicated to AI-specific processing tasks.
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IBM APAC

Mastering Data Management Strategies

Published By: Vision Solutions     Published Date: Aug 21, 2014
A report on research findings into the state of resilience and methods used companies to ensure their strength.
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data management strategies, data protection, system migrations, data safeguarding, backup and recovery, clustering, business continuity, disaster recovery
    
Vision Solutions

How Are You Planning to Attract Millennials?

Published By: Salesforce Commerce Cloud     Published Date: Jul 12, 2016
96% of millennials say they still like to visit actual shops. They are also influenced more by online videos than TV advertising, and still rely on “official” reviews found in newspapers, magazines and online publications. If you want to be successful in this rapidly changing market, you need to attract millennials. Download this free research paper to find out how to attract millennials and adapt your methods to include them.
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demandware, social, millennials, impressions, social media, social influence
    
Salesforce Commerce Cloud

The CIO guide to cloud native applications - Own your Cloud Native Journey

Published By: Avanade DACH     Published Date: Jan 08, 2019
To compete in today’s world, business leaders are placing increased demands on IT. Unfortunately, many IT departments are not able to deliver future innovation with their current infrastructure, applications and processes. To meet these demands, IT must digitally transform the enterprise through the adoption of cloud native practices, allowing them to both optimize and transform their existing infrastructure and applications. Recent Avanade research supports this thinking, finding that 88% of senior IT decision-makers believe that IT modernization is crucial to addressing the emerging requirements of the digital business1 . On the upside, those surveyed also indicated that by modernizing their IT infrastructures they expect to deliver real business results, such as boosting annual revenue by 14%, while at the same time reducing business operating costs by 13%1 . For many, this sounds like a winning strategy but what does it mean to adopt cloud native approaches, and how does it impact
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Avanade  DACH

451 Research: Public Cloud Payments Imperative

Published By: Stripe     Published Date: Aug 06, 2019
Payments is an increasingly strategic area of focus for enterprises, impacting market expansion, customer experience, business model evolution and, ultimately, revenue growth. As the role of payments in business strategy continues to expand, enterprises need secure, reliable and scalable infrastructure to underpin their transaction acceptance and processing capabilities. Stripe commissioned 451 Research to understand how large enterprise-scale merchants are thinking through their online payments infrastructure requirements. 451 Research surveyed 800 merchants across 8 countries, including a mix of business decision-makers from payments to finance to IT. KEY FINDINGS • 87% of mid- and large-sized businesses surveyed use the cloud as their dominant payments environment. • Nearly two-thirds of respondents using the public cloud for payments have seen improvements in security, innovation and uptime, while nearly three in five cited improved scalability. • Respondents using public-cloud-
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payment security, platform as a service (paas), foreign currency transactions, fraud protection, payment solutions
    
Stripe

2017 Annual Cybersecurity Report

Published By: Cisco     Published Date: Mar 17, 2017
The Cisco 2017 Annual Cybersecurity Report presents research, insights, and perspectives from Cisco Security Research. This research can help your organisation respond effectively to today’s rapidly evolving and sophisticated threats.
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cyber security, threat and vulnerability management, security, attacks, threat detection
    
Cisco

The Good Fight

Published By: Cisco     Published Date: Mar 17, 2017
There’s a war being waged on all our networks, and security researchers around the world are on the front lines. Here’s the inside story of how our elite security-research team neutralized one of the biggest threats in years.
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cyersecurity, security, treat and vulnerability management, networks, cybercriminals, attacks
    
Cisco

Cisco Global Cloud Index: Forecast and Methodology, 2012–2017

Published By: Cisco     Published Date: Apr 04, 2014
This report consists of research and important statistics in an effort to forecast the growth of global data center and cloud-based IP traffic.
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cisco, global cloud index, forecast, research, ip traffic, data center virtualization, data center
    
Cisco

2013 Cisco Global IT Impact Survey

Published By: Cisco     Published Date: Apr 04, 2014
This Cisco Survey provides an important summary and analysis of worldwide results.
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cloud, service, research, cisco, global, impact survey, business enabler, adoption of new technology
    
Cisco

Wi-Fi: New Business Models Create Real Value for Service Providers

Published By: Cisco     Published Date: Apr 07, 2014
Cisco present and build upon their extensive research into Wi-Fi usage and help answer common service provider questions on how money can be made from the explosion of Wi-Fi usage.
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wi-fi, service providers, wifi, wireless hardware, wireless infrastructure, wireless service providers
    
Cisco

What Do Mobile Business Users Want from Wi-Fi?

Published By: Cisco     Published Date: Apr 07, 2014
This is a report of the findings from the Cisco Internet Business Solutions Group (IBSG) who conducted a survey of 540 U.S. mobile business users to understand their needs and behaviors.
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mobile, wi-fi, wireless, cisco, research, wifi, wireless hardware, wireless infrastructure
    
Cisco

Cisco Service Provider Wi-Fi: A Platform for Business Innovation and Revenue Generation

Published By: Cisco     Published Date: Apr 07, 2014
Cisco presents its research findings on mobile data traffic, wireless trends and how the service providers can capture the Wi-Fi opportunity.
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wi-fi, wireless, cisco, service providers, wifi, wireless hardware, wireless infrastructure, wireless service providers
    
Cisco

Service Provider Flash-Based Storage Services Benchmark Report

Published By: NetApp     Published Date: Dec 05, 2016
Research on how service providers are using flash storage to create innovative, next generation storage services.
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NetApp

Modern Servers Drive Cost Parity with Public Cloud

Published By: Dell EMC     Published Date: May 08, 2019
ESG recently conducted a quantitative research study to assess companies’ IT Transformation maturity. ESG found that operating a modern server environment, defined as an environment in which operations tasks are more automated than manual, led to a perception of cost parity with the public cloud. Nearly half felt their cost of compute was highly competitive with CSPs and another 48% felt it was generally comparable. This compares favorably to the 19% and 47% respectively among organizations running a legacy server environment. Download this solution brief from Dell EMC and Intel® to learn more.
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Dell EMC
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