research brief

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IDC Infobrief, Sponsored by Avaya - Digital Transformation: Insight into Getting it Right

Published By: Avaya     Published Date: Nov 07, 2018
Digital Transformation: Insight into Getting it Right, is new research commissioned by Avaya and undertaken by IDC. The Infobrief contains key insights from over 1,300 enterprises and consumers to help brands plan and improve digital transformation, specifically through the modernisation of business communications infrastructure. Explore why business communications technology needs to be at the heart of your digital transformation journey.
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Avaya

Forrester Brief: You Need An Action Plan for GDPR

Published By: Mimecast     Published Date: Apr 18, 2017
"Five Necessary Changes to Comply The EU General Data Protection Regulation (GDPR) deadline is approaching. You may think you’re immune from its impact, but if you do business with customers in the EU, think again. It’s time to rethink your organizational processes around compliance. This Forrester Research Brief helps your security, regulatory and privacy teams grasp the five changes necessary for GDPR compliance."
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forrester, gdpr, organizational processes, security, compliance
    
Mimecast

Increase Customer Confidence in Web Transactions

Published By: Aberdeen Group     Published Date: Apr 12, 2011
This research brief looks at the role of EV SSL Server Certificates in providing end-users with a higher level of assurance of a legitimate web site, and in increasing their confidence in the security of conducting online transactions.
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aberdeen, ev ssl server certificate, extended validation, key management solution, encryption, security investment, scg, ssl
    
Aberdeen Group

Mid-Market Demands for Telecom Lifecycle Management: Taking Control of Communciations Costs

Published By: vCom Solutions     Published Date: Nov 09, 2012
This research brief will show pain points mid-sized organizations face in managing their telecom expenses and provide Best-in-Class recommendations identified from 348 organizations over the past 18 months.
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telecom lifecycle management, telecom, tlm, business technology
    
vCom Solutions

Veeam: Availability for today’s multi-cloud enterprise

Published By: Veeam '18     Published Date: Dec 04, 2018
"In today’s era, organizations are increasingly adopting multiple cloud services, including public, private, and hybrid clouds, to meet increased agility, innovation and cost management goals. Veeam ensures availability in these environments by providing data protection to, from, and within multi-cloud environments. ESG led a research among IT decision makers to better understand the extent to which multiple cloud service providers are being used today and how that influences the use of on-premises and hybrid cloud environments in the future. Read this ESG brief to learn more about: • The current trend in multi-cloud adoption for large companies • The future of on-premises IT environment • How the Veeam Availability Platform delivers the next generation of availability for the always-on enterprise • And more! "
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Veeam '18

Bloor Research InBrief: Reltio and MDM Mutable Quadrant 2018

Published By: Reltio     Published Date: Nov 20, 2018
Modern Master Data Management (MDM) is more than an extension of your data governance strategy. See how Reltio is taking MDM to the next level with its data platforms in AWS and Google Cloud.
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Reltio

Empowering the Team Process

Published By: GoToMeeting     Published Date: Aug 02, 2011
This Wainhouse Research brief explores how web conferencing is transforming the way teams get work done.
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gotomeeting, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources
    
GoToMeeting

Metrics-based sales productivity - Delivering dividends for forward thinking sales organizations

Published By: IBM Software     Published Date: Jul 29, 2010
Designed for the sales executive, this series of research briefs focuses on the advent of metrics-based sales productivity and the new approaches delivering huge dividends to forward-thinking sales organizations.
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ibm software, metrics-based sales productivity, sales executive, automation system, sales performance management, analytic
    
IBM Software

2016 Retail Predictions: Insights from Industry Gurus

Published By: QuickPivot     Published Date: Mar 28, 2016
Welcome to the retail landscape of 2016. Customer data is a monster unleashed. Newly self-aware customers and rapidly advancing technology create challenges for brands looking to get a foothold and truly deliver the relevant, real-time experiences those customers have come to expect. QuickPivot’s research brief “2016 Retail Predictions, Insights from Industry Gurus”, provides the insights businesses like yours need.
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retail, commerce, shopping, mobile, insights, predictions, channels, sales
    
QuickPivot

Big Data for Marketing: Targeting Success

Published By: Ensighten     Published Date: Aug 15, 2013
Aberdeen Research Brief , Big Data for Marketing: Targeting Success
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ensighten, data, big data, marketing, targeting success, data analytics
    
Ensighten

Sales Executive Strategy Brief: Customer Experience

Published By: Oracle     Published Date: Jan 16, 2014
Research and analysis shows that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great customer experiences. In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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b2b, sales, customer service, customer experience, business to business, integrated communications, business analytics, business integration
    
Oracle

Sales Executive Strategy Brief: Customer Experience

Published By: Oracle     Published Date: Jan 16, 2014
Research and analysis shows that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great customer experiences. In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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b2b, sales, customer service, customer experience, business to business, integrated communications, business analytics, business integration
    
Oracle

Sales Executive Strategy Brief: Customer Experience

Published By: Oracle     Published Date: Jan 16, 2014
Research and analysis shows that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great customer experiences. In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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b2b, sales, customer service, customer experience, business to business, integrated communications, business analytics, business integration
    
Oracle

Business Answers at Your Fingertips: The Real-Time Value of BI

Published By: SAP     Published Date: Mar 24, 2011
This Aberdeen Research brief hones in on the critical time element of a Best-in-Class BI strategy. The research shows that these top performers are leveraging real-time or near real-time analytics in order to proactively manage their business and drive substantial performance improvements.
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bi strategy, real-time analytics, performance boost, business insight, business analytics, business intelligence
    
SAP

Analytics to Fight Tax Fraud (Research Brief)

Published By: SAS     Published Date: Mar 06, 2018
Tax fraud is already prevalent, and fraudsters are more sophisticated and automated than ever. To get ahead of the game in detecting fraud and protecting revenue, tax agencies need to leverage more advanced and predictive analytics. Legacy processes, systems, and attitudes need not stand in the way. To explore the challenges, opportunities, and value of tax fraud analytics, IIA spoke with Deborah Pianko, a Government Fraud Solutions Architect within the SAS Security Intelligence practice.
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SAS

Breaking 'The Gartner Code': The Fact and the Fiction Behind Print Reviews

Published By: NewField IT     Published Date: Aug 19, 2008
In 2001, the international research group, Gartner released a briefing paper titled 'Rightsizing Output Fleets – The Hidden Gold Mine'. This research paper identified total print costs to be as much as 1-3% of an organization's revenue, a figure far higher than anyone had previously suggested. Gartner argued that print costs are so high they offer a 'goldmine' for any procurement or IT manager looking for savings.
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knowledge management, document management
    
NewField IT

The Analytical SMB: More Data, More Users, Less Time

Published By: SAS     Published Date: Mar 01, 2012
This Aberdeen Research Brief draws on three discrete data sets in order to understand the tangible business impact of effective analytics in the SMB market.
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it management, business activity monitoring, business analytics, business integration, business intelligence, business management, business metrics, business process automation
    
SAS

Some Assembly Required: Building the New CMO - Research Brief 1: Who Owns the Customer?

Published By: Oracle Social Cloud     Published Date: Jan 14, 2015
Social media allows consumers to be empowered in a brand new way, forcing organizations to change the way they traditionally do business. With unprecedented access to unstructured and structured data, companies have more information about the customer’s entire lifecycle than ever before.
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customer experience, chief digital officer, digital, social marketing, social intelligence, cmo, oracle, research
    
Oracle Social Cloud

Some Assembly Required: Building the New CMO - Research Brief 2: Building the Social Command Center

Published By: Oracle Social Cloud     Published Date: Jan 14, 2015
The way companies listen and react to customers through social channels is crucial for businesses today. Social data is raw, real, uniquely insightful and the most authentic representative that marketers have seen in many years. Companies have the opportunity to take rich data and truly learn, understand and engage customers better than they ever have before. Hear how companies like General Motors are using Social Command Centers to improve their customer experience interactions and drive product innovations.
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command center, social listening, influencers, digital, social marketing, social intelligence, cmo, oracle
    
Oracle Social Cloud

Making Collaboration Work for the 21st Century's Distributed Workforce

Published By: GoToMeeting     Published Date: Apr 05, 2011
This Wainhouse Research brief explores how web conferencing is transforming the way teams get work done.
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web conferencing, online meetings, web meetings, travel, collaboration software, smtp, pstn, post
    
GoToMeeting

Empowering the Team Process

Published By: GoToMeeting     Published Date: Apr 08, 2011
This Wainhouse Research brief explores how web conferencing is transforming the way teams get work done.
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online meeting, web conferencing, citrix, virtual team meeting, web meeting, gotomeeting
    
GoToMeeting

Gartner: Magic Quadrant for Application Performance Monitoring

Published By: IBM     Published Date: Apr 26, 2013
This Magic Quadrant assesses the APM market. First, we will define the market and explain why it's important to treat the five functional dimensions that together constitute its technology foundation in an integrated manner and to distinguish the APM market from others that are closely related to it. Next, we will set out the qualifying criteria for inclusion in this research and then survey some general characteristics of each of the resulting quadrants. This research will then conclude with a brief study of each participating vendor's APM strengths and weaknesses.
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gartner, magic, quadrant, application, performance, monitoring, apm, market
    
IBM

Sales Executive Strategy Brief: Customer Experience

Published By: Oracle     Published Date: Nov 05, 2013
Research and analysis shows that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great customer experiences. In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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b2b, sales, customer service, customer experience, business to business, integrated communications, business analytics, collaboration
    
Oracle

Sales Executive Strategy Brief - Customer Experience

Published By: Oracle     Published Date: Nov 05, 2013
Research and analysis shows that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great customer experiences. In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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b2b, sales, customer service, customer experience, business to business, integrated communications, business analytics, business integration
    
Oracle

International Institute for Analytics: Text Analytics: Unlocking the Value of Unstructured Data

Published By: SAS     Published Date: Jun 05, 2017
Find out what text analytics can do for an organization and the top three things people need to know when adopting text analytics. This research brief from the International Institute for Analytics and SAS outlines the challenges of implementing text analytics solutions and explores what makes this technology unique and exciting.  
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SAS
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