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Research report Aberdeen. Delivering on the promise - Data-driven insights for on-time under-budget

Published By: Workday     Published Date: Oct 22, 2019
Customer expectations and market volatility are making it difficult for professional services organizations to deliver on time and under budget. Yet, best-in-class companies still manage to work efficiently and improve profitability. This report from Aberdeen discusses how professional services automation helps companies to manage new requests more eddiciently, forecast and plan demand and increase visibility into resources.
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Workday

Research report Aberdeen. Delivering on the promise - Data-driven insights for on-time under-budget

Published By: Workday     Published Date: Oct 22, 2019
Customer expectations and market volatility are making it difficult for professional services organizations to deliver on time and under budget. Yet, best-in-class companies still manage to work efficiently and improve profitability. This report from Aberdeen discusses how professional services automation helps companies to manage new requests more eddiciently, forecast and plan demand and increase visibility into resources.
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Workday

Realizing the Value of Outsourced Payroll and HR Services

Published By: Heartland     Published Date: Oct 21, 2019
Download this whitepaper to understand how cloud-based, on-demand services bring digital transformation to payroll and human resources for small and medium business seeking a competitive advantage.
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Heartland

Best-of-Breed Higher Education Mac Management

Published By: Jamf     Published Date: Oct 18, 2019
Since its origin, Apple has been instrumental in helping higher education institutions provide the right resources to faculty and students. As the must-have tool for researchers and on-the-go professors, Mac and its wealth of available apps help ensure success in studies ranging from medical to music to business. To get the most out of the Mac platform, an Apple-focused management solution is needed.
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Jamf

Why Contact Centres Are Essential in a Digital-First World

Published By: ttec     Published Date: Oct 16, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centre and staff to provide support? The answer is, yes. Consumers have been trained to find the information they need on their own online or with their mobile device. But when they do pick up to the phone and reach out to customer service, they expect representatives to solve what are often complex questions. They expect human interactions. This enormous shift in which customer service representatives are perceived as a last resort puts increased pressure on contact centre associates who already have the odds stacked against them. The staff must be trained to quickly handle issues that frequently require access to a wide variety of information, but a lack of investment means many associates are often unprepared and lack the right resources to help customers. To change the outcome, customer service representatives need the right training and tools to not only understand the issue,
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ttec

The Advantages of Hybrid IT Are Driving a Boomerang Phenomenon

Published By: Flexential     Published Date: Oct 11, 2019
Hybrid IT strategies are becoming more popular because companies have realized that a singular IT infrastructure solution is not effective. This repatriation is causing a boomerang phenomenon that’s driven by a need to more effectively match workloads to optimal resources.
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Flexential

5 New Workplace Culture Insights You Must Know

Published By: OC Tanner     Published Date: Oct 10, 2019
Improving workplace culture is an ongoing priority for most organizations. But company culture can be an ever-moving target, and the modern workforce evolves every day. Not getting culture right can lead to time and resources spent on initiatives that don’t have an impact or improve the employee experience. Brand new research from the 2020 Global Culture Report* shows 5 new insights about workplace culture that most organizations miss but need to know about.
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OC Tanner

How to prepare for your cloud migration

Published By: Apptio     Published Date: Oct 09, 2019
Cloud migration is consistently one of the top priorities of technology leaders across the world today, but many are overwhelmed by trying to plan their cloud migration, struggling to prioritize workloads and unsure of the cost implications. Download this white paper to discover the 5 key steps for cloud migration based on the best practices of today’s most successful IT leaders: - Baseline TCO resources (cloud, on-premises, hybrid) - Map current on-premises resources to cloud offerings - Evaluate and prioritize migration strategy - Calculate migration costs - Define success metrics
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Apptio

Hiding in Plain Sight: How to fund innovation using money you already have

Published By: Apptio     Published Date: Oct 09, 2019
"CIOs are under constant pressure to deliver innovation and efficiency, and at a lower cost to boot. Fortunately, when it comes to enterprise IT spend, chances are the necessary resources to drive improvements are already there, hidden in budget padding. All you need are the right tools to identify and exploit them. Download this brief to: -Understand your budget-to-actual variances and what causes them -Learn how to course-correct towards freeing up fettered funds for growing your business"
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Apptio

Increase application security and availability with Imperva

Published By: AWS     Published Date: Oct 07, 2019
Imperva, an APN Security Competency Partner, can help protect your application workloads on AWS with the Imperva SaaS Web Application Security platform. The Imperva high-capacity network of globally distributed security services protects websites against all types of DDoS threats, including networklevel Layer 3 and Layer 4 volumetric attacks—such as synchronized (SYN) floods and User Datagram Protocol (UDP) floods—and Layer 7 application-level attacks (including the OWASP Top 10 threats) that attempt to compromise application resources. Harnessing real data about current threats from a global customer base, both the Web Application Firewall (WAF) and DDoS protection, incorporate an advanced client classification system that blocks malicious traffic without interfering with legitimate users. Enterprises can easily create custom security rules in the GUI to enforce their specific security policy. In addition, this versatile solution supports hybrid environments, allowing you to manage th
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AWS

How OneLogin Saves DevOps Time, Money, and Resources with Threat Stack

Published By: AWS     Published Date: Oct 07, 2019
As companies like yours scale their cloud environment, the question has evolved from “what do I need to protect” to “how do I control and monitor what I am responsible for?” Many companies, especially those who are born on the cloud, or who are more cloud-mature understand the Shared Responsibility Model. Now, they are focusing on building a strategy that gives them greater control and visibility of their cloud environment. Gartner reported that “In 2018, the 60% of enterprises that implement appropriate cloud visibility and control tools will experience one-third fewer security failures.” Having the right monitoring strategy is beneficial for multiple reasons, and this eBook will detail how OneLogin implemented it in their AWS environment, and why you should consider implementing it in yours.
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AWS

Outcome-Driven Security from Armor Protects AWS Workloads

Published By: AWS     Published Date: Oct 07, 2019
Armor provides a managed Security-as-a-Service (SECaaS) solution that helps strengthen and unify your AWS, on-premises, and hybrid security to enable rapid detection, prevention, and response to cyberthreats in real time—typically with a lower TCO. Armor’s protection can be deployed quickly to help boost application availability. This can also play a role in increasing the visibility and overall security awareness across all your apps, no matter where they reside, because they are always operational. This solution also puts the tools—like a Web Application Firewall—in place to provide appropriate protection while being managed from a single pane of glass. Your organization can also continue using your existing security resources because Armor provides the integration to unify their offerings with the tools you already have in place. In addition, Armor’s Security Operation Center (SOC) is incorporated to reduce high threat dwell times (the amount of time a threat has undetected access t
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AWS

NEC 2020 brings transparency to reconditioned products

Published By: Eaton     Published Date: Oct 04, 2019
Safety has always been Eaton’s highest priority and we work closely with the NEC (National Electric Code) to ensure new policies continue to protect our most valuable resources, people. Eaton, the NEC, NEMA, and other organizations have long maintained that molded case circuit breakers are not suitable for repair or refurbishment. While changes to the code for 2020 do not change that position, they do provide clarity on what it means to be refurbished and what is now required when a suitable product is refurbished, including clearly marking the item as refurbished and removing the original manufacturer’s listing mark. The new code distinguishes between general maintenance like replacing a breaker, and refurbishment, altering a piece of equipment to a once again operational state. Because a refurbished unit cannot be tested to the manufacturer’s test protocol, it cannot continue to carry the original listing mark. Read the article below and learn about "reconditioned", and what the NEC is doing to reinforce that UL489 molded case circuit breakers are not suitable for refurbishment or repair.
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Eaton

The Impossible Puzzle of Cybersecurity

Published By: Pine Cove Consulting     Published Date: Oct 03, 2019
Cybersecurity just isn't getting any easier. While protection technolgoies continue to advance at a rapid pace, so do the cybercriminals trying to circumvent them. Rather than continuing further with the same approach to cybersecurity, it’s time to move to cybersecurity as a system. By enabling security products to share information and work together in real time you can stay ahead of the threats while also freeing up valuable IT resources.
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Pine Cove Consulting

Internal Threats Personified: How Employees Can Jeopardize Your Cybersecurity

Published By: Mimecast     Published Date: Oct 02, 2019
When it comes to securing email and protecting against cyberattacks, most organizations focus their attention and resources on inbound emails. Yet, only 40% of email originates through inbound system traffic. The other 60% of email traffic is introduced via internal-to-internal (40%) or outbound (20%) email communications. This E-book takes a close look at several email-related activities that employees often engage in that contribute to the spread of insider threats and discusses what measures organizations can take to protect themselves.
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Mimecast

Best practices for Modernizing your Windows Workloads Using Containers

Published By: AWS     Published Date: Oct 01, 2019
Containers have transformed the way applications are created and deployed. AWS offers infrastructure resources optimized for running containers, as well as a set of orchestration services that make it easy for you to build and run containerized applications in production. Read our whitepaper to learn how containers can support your next wave of growth, best practices, and how you can easily get started using them on AWS.
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AWS

Laat uw bedrijf groeien met IT-oplossingen van Cisco

Published By: Cisco EMEA     Published Date: Oct 01, 2019
Een robuust netwerk opent de deur naar succes en Cisco is wereldwijd marktleider op het gebied van netwerktechnologie. Onze portfolio voor kleine bedrijven levert de betrouwbare, schaalbare en sterk beveiligde IT-infrastructuur die uw bedrijf nodig heeft. Uw IT-teams moeten uw infrastructuur operationeel houden, op urgente verzoeken reageren en nieuwe technologieën implementeren – zelfs als er sprake is van een beperkt aantal IT-medewerkers. Cisco Small Business-oplossingen zorgen ervoor dat u deze uitdagingen een stap voor kunt blijven. Het resultaat: IT-resources komen vrij, zodat u zich kunt richten op projecten met meerwaarde.
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Cisco EMEA

Top five IT networking trends

Published By: Cisco EMEA     Published Date: Oct 01, 2019
Small businesses are the backbone of every country’s workforce and arguably the hardest working. They create the most jobs and deliver growth – usually without the tools, resources, and support that larger enterprises take for granted – particularly in their use of technology
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Cisco EMEA

Better together: How co-innovation is driving success for startups

Published By: Panasonic     Published Date: Oct 01, 2019
From smartphones and cloud computing to ride-sharing services and electric cars, disruptive technology is changing the way we live – and nobody understands disruption better than startups. Whether they’re independent entities funded by VCs or emerging companies within the walls of a large corporation, startups recognize the power of technology to solve problems and improve lives, and they have been instrumental in challenging the status quo and shaping our society. But startups can’t be expected to do it all alone. Lean operating budgets and a need to move quickly demand that these organizations make efficient use of their limited resources – and that means not “reinventing the wheel” when it comes to their underlying tech. By working with the right partner who can provide the right resources and expertise at the right time, startups are free to focus on what matters most: bringing their innovation to market.
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Panasonic

Why Contact Centers Are Essential in a Digital-First World

Published By: ttec     Published Date: Oct 01, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support? The answer is, yes. Consumers have been trained to find the information they need on their own online or with their mobile device. But when they do pick up to the phone and reach out to customer service, they expect representatives to solve what are often complex questions. They expect human interactions. This enormous shift in which customer service representatives are perceived as a last resort puts increased pressure on contact center associates who already have the odds stacked against them. The staff must be trained to quickly handle issues that frequently require access to a wide variety of information, but a lack of investment means many associates are often unprepared and lack the right resources to help customers. To change the outcome, customer service representatives need the right training and tools to not only understand the issue,
Tags : 
    
ttec

How to Sell Marketing Automation to Executives

Published By: Oracle     Published Date: Sep 30, 2019
Sticking to email blasts and spreadsheets will leave you lagging behind the competition. Forge a clear path for your marketing strategy with marketing automation. Equip yourself with the language they will understand at C-level and prove to them that modern marketing will drive your organization into the future: Get more done, faster and with fewer resources. • Reach the right prospects more effectively. • Radically increase conversion rates, revenue, and alignment between marketing and sales. The trick is to convince those in your leadership of the value of marketing automation. To succeed, it is imperative to influence your CEO, CFO and CIO by crafting a persuasive argument that’s relevant to each of their objectives and concerns. Join the thousands of sales and marketing professionals who have already secured executive buy-in and are benefiting from the power of marketing automation. This guide offers a look into the mind of an exec: what keeps them up at night, how do they vie
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Oracle

Is Your Enterprise Ready for the Holidays?

Published By: Datastax     Published Date: Sep 27, 2019
Every holiday season sets new records for database traffic, and old-guard database architectures simply aren't up to the task. In this white paper, you'll learn how to ensure your enterprise thrives under the year-end pressure—without wasting resources by overprovisioning.
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Datastax

Data is Oxygen

Published By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
It is breathing life into our existing energy resources and creating new opportunities. Better use of data has visible, tangible and immediate results. It is helping energy companies become safer, more reliable and more efficient. This is good for both our wallets and our planet. For more information visit: www.ibm.com/energy or watch our webinar here
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Group M_IBM Q4'19

The artificial intelligence effect on industrial products

Published By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
Organizations in the global industrial products industry face significant challenges: cost pressures, increased regulations, disruptive technologies and the increasingly costly delivery of raw resources. High volatility in commodity prices has put severe pressure on company margins and can quickly expose inefficient operations.
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Group M_IBM Q4'19

Realize The Massive Potential of Your AL Infrastructure

Published By: Inside HPC Media LLC     Published Date: Sep 24, 2019
Artificial Intelligence (AI) is rapidly becoming an essential business and research tool, providing valuable new insights into corporate data and delivering those insights with high velocity and accuracy. Enterprises, universities, and government organizations are investing tremendous resources to develop a wide array of future-focused Deep Learning (DL) and Machine Learning (ML) solutions such as: • Autonomous vehicles that circulate unassisted in our cities • Real-time fraud detection that protects shopping and internet transactions • Natural language translators that remove language barriers • Augmented reality that delivers a far richer entertainment experience • Accelerated drug discovery • Fully enabled personalized medicine and remote health diagnostics
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Inside HPC Media LLC
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