resources

Results 1751 - 1775 of 1792Sort Results By: Published Date | Title | Company Name

Why Contact Centers Are Essential in a Digital-First World

Published By: ttec     Published Date: Oct 01, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support? The answer is, yes. Consumers have been trained to find the information they need on their own online or with their mobile device. But when they do pick up to the phone and reach out to customer service, they expect representatives to solve what are often complex questions. They expect human interactions. This enormous shift in which customer service representatives are perceived as a last resort puts increased pressure on contact center associates who already have the odds stacked against them. The staff must be trained to quickly handle issues that frequently require access to a wide variety of information, but a lack of investment means many associates are often unprepared and lack the right resources to help customers. To change the outcome, customer service representatives need the right training and tools to not only understand the issue,
Tags : 
    
ttec

Why Contact Centres Are Essential in a Digital-First World

Published By: ttec     Published Date: Oct 16, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centre and staff to provide support? The answer is, yes. Consumers have been trained to find the information they need on their own online or with their mobile device. But when they do pick up to the phone and reach out to customer service, they expect representatives to solve what are often complex questions. They expect human interactions. This enormous shift in which customer service representatives are perceived as a last resort puts increased pressure on contact centre associates who already have the odds stacked against them. The staff must be trained to quickly handle issues that frequently require access to a wide variety of information, but a lack of investment means many associates are often unprepared and lack the right resources to help customers. To change the outcome, customer service representatives need the right training and tools to not only understand the issue,
Tags : 
    
ttec

Why Continuous Deployment is critical to your digital transformation strategy

Published By: CA Technologies     Published Date: Jun 04, 2015
The application economy poses several challenges to a digital transformation strategy. To truly capitalize on the opportunity, organizations like yours have to think bigger than small-scale augmentations or throwing more resources at the problem. Such “solutions” might work in isolated cases, but they’ll never move the needle enough or drive competitive differentiation. With Continuous Deployment, you can transform and accelerate the SDLC, so complex deployments occur in hours or minutes, not weeks or days.
Tags : 
    
CA Technologies

Why Do Leading Organizations Implement Integrated Workplace Management Systems?

Published By: TRIRIGA     Published Date: Jul 27, 2007
In this white paper, we discuss industry standards, the range of disciplines IWMS spans, external systems (e.g., CAD, ERP, human resources) that interact with a solid IWMS, and the costs avoided when innovators enforce data templates and processes throughout the enterprise.
Tags : 
facilities management, iwms, real estate management, facilities, iwms, integrated workplace management, maintenance and operations, project management
    
TRIRIGA

Why IT Struggles to Innovate and How You Can Fix It

Published By: OutSystems     Published Date: Apr 01, 2014
This paper takes a look at reasons behind why IT is struggling to innovate and how you can fix this problem.
Tags : 
it innovation, inefficiency, new service, change requests, budget, resources, skills, software development
    
OutSystems

Why Lenovo appliances are well positioned to make an impact on the Hypeconverged Infrastructure mark

Published By: Lenovo and Intel®     Published Date: Oct 14, 2016
Accelerates Time-to-Value, Reduce IT Complexity, and Improve Efficiency. The Lenovo Converged HX Series Nutanix appliance, powered by Intel® Xeon® processors, consolidates compute, storage, and virtualization resources in one simple data center building block.
Tags : 
    
Lenovo and Intel®

Why Lenovo appliances are well positioned to make an impact on the Hyperconverged

Published By: Lenovo and Intel®     Published Date: Oct 14, 2016
Accelerates Time-to-Value, Reduce IT Complexity, and Improve Efficiency. The Lenovo Converged HX Series Nutanix appliance, powered by Intel® Xeon® processors, consolidates compute, storage, and virtualization resources in one simple data center building block.
Tags : 
hyperconverged systems, it hardware, virtual machine, hardware, data, data management
    
Lenovo and Intel®

Why Lenovo appliances are well positioned to make an impact on the Hyperconverged

Published By: Lenovo and Nutanix     Published Date: Oct 17, 2016
Accelerates Time-to-Value, Reduce IT Complexity, and Improve Efficiency. The Lenovo Converged HX Series Nutanix appliance, powered by Intel® Xeon® processors, consolidates compute, storage, and virtualization resources in one simple data center building block.
Tags : 
hyperconverged systems, it hardware, virtual machine, hardware, data
    
Lenovo and Nutanix

Why PEOs are Advantageous for Small Business

Published By: Justworks     Published Date: Sep 26, 2017
Staying compliant with payroll regulations and tax codes is a constant challenge for employers. A third of small businesses are fined for incorrect payroll procedures, turning minor errors into a major problem for the company’s bottom line. Don’t let routine payroll and human resources (HR) tasks trip up your small company. When you can’t afford the staffing it would take to keep up with over 15,000 tax codes, the easiest answer is to work with a professional employer organization (PEO). PEOs manage HR, payroll, and employee benefits, ensuring that you’re compliant and current on all regulations.
Tags : 
    
Justworks

Why PEOs are Advantageous for Small Business

Published By: Justworks     Published Date: Sep 27, 2017
Staying compliant with payroll regulations and tax codes is a constant challenge for employers. A third of small businesses are fined for incorrect payroll procedures, turning minor errors into a major problem for the company’s bottom line. Don’t let routine payroll and human resources (HR) tasks trip up your small company. When you can’t afford the staffing it would take to keep up with over 15,000 tax codes, the easiest answer is to work with a professional employer organization (PEO). PEOs manage HR, payroll, and employee benefits, ensuring that you’re compliant and current on all regulations.
Tags : 
    
Justworks

Why Reputations and Networks Matter in the Open Talent Economy

Published By: Achievers     Published Date: Jan 17, 2014
Knowledge and strategic relationships fuel many organizations in today’s rapidly changing, global economy. As such, organizations need to leverage the individuals—and their networks—that possess the most relevant knowledge, whether they are current employees or are only loosely connected to the organization. To do this, organizations should create and leverage peer collaboration networks that enable them to identify and connect with individuals who have the unique skills, knowledge, and capabilities these organizations need. Bersin’s Research, Why Reputations and Networks Matter in the Open Talent Economy, indicates that this approach works in driving value—organizations that have effectively used internal reputation networks and profile databases have been able to increase key metrics such as employees’ time to productivity and innovation levels.
Tags : 
talent management, employee enagement, human resources
    
Achievers

Why Strategic HR Leaders Adopt Outplacement 2.0

Published By: Careerminds     Published Date: Feb 20, 2013
Sign up now for a free 30 minute online presentation and let us share with you how dynamic changes in the workforce are impacting employees' outplacement expectations.
Tags : 
staffing, outplacement, careers, human resources, recruiting
    
Careerminds

Why test for skills?

Published By: IBM     Published Date: Jan 05, 2015
In an era when human resources departments are constantly being asked to do more with less, it’s clear that something needs to be done. As more and more resumes pile up for each position, HR teams need help to make a quality hire quickly. Fortunately, IBM Smarter Workforce technology can help, by providing companies the ability to test candidate skills at the beginning of the hiring process. Using simple and convenient skills assessments, it’s easy for HR departments to separate the serious candidates from the rest of the applicants. Once this is done, considering the candidates and making a quality hire becomes much more manageable.
Tags : 
hr technology, human resources, pre-employment assessment technology, hiring decisions, knowledge management, enterprise applications, human resource technology, business technology
    
IBM

Why the Future of Cloud is Open

Published By: Red Hat     Published Date: Dec 15, 2017
Choosing how to build an open hybrid cloud is perhaps the most strategic decision IT leaders will make this decade. It’s a choice that will determine their organization's competitiveness, flexibility, and IT economics for the next ten years. That's because, if done right, a cloud delivers strategic advantages to the business by redirecting resources from lights-on to innovation. But only an open hybrid cloud delivers on the full strategic business value and promise of cloud computing.
Tags : 
    
Red Hat

Why They Chose Integrated HR Outsourcing: A Look at Three Small Companies

Published By: TriNet     Published Date: Jun 13, 2011
Read about three companies and their challenges that drove them to outsource.
Tags : 
trinet, integrated hr outsourcing, in-house infrastructure, internal costs, human resources, cost structure
    
TriNet

Why They Chose Integrated HR Outsourcing: A Look at Three Small Companies

Published By: TriNet     Published Date: Jun 13, 2011
Read about three companies and their challenges that drove them to outsource.
Tags : 
trinet, integrated hr outsourcing, in-house infrastructure, internal costs, human resources, cost structure
    
TriNet

Why They Chose Integrated HR Outsourcing: A Look at Three Small Companies

Published By: TriNet     Published Date: Jun 13, 2011
Read about three companies and their challenges that drove them to outsource.
Tags : 
trinet, integrated hr outsourcing, in-house infrastructure, internal costs, human resources, cost structure
    
TriNet

Why Video Conferencing?

Published By: Blue Jeans Network     Published Date: Feb 19, 2014
Learn why video conferencing is helping businesses grow through innovation and cost savings and see how it is making organization’s employees more productive and participatory during meetings.
Tags : 
blue jeans, video conferencing, human resources, human resources technology, meeting participation, employee resources, business technology
    
Blue Jeans Network

Why VMware Horizon 7 Is a Better Choice Than Citrix XenDesktop

Published By: VMware AirWatch     Published Date: Feb 21, 2017
More organizations are choosing Horizon 7 over Citrix XenDesktop and XenApp because Horizon offers a more comprehensive and feature-rich solution. The three key architectural advantages that Horizon has over Citrix are a trusted platform, flexible delivery options, and workspace environment management. Download this whitepaper to learn how VMware Horizon® 7 helps IT manage, control, and protect all Windows resources at the speed required and with the efficiency that business demands, delivering desktops and applications through a single platform to end users anytime, anywhere, on any device.
Tags : 
    
VMware AirWatch

Why You Should SWITCH to a New ATS

Published By: iCims     Published Date: Jan 24, 2017
The decision to keep your current applicant tracking system (ATS for short) or switch to a new ATS, is often a difficult one to make. Switching to a new applicant tracking system can be costly and a perceivable headache to implement. However, when you find an ATS that meets your company’s unique needs while providing resources to help your company both today and tomorrow; then switching could be the best decision your company makes. The right applicant tracking system should provide solutions to your most common pain points, saving you time, money, and energy.
Tags : 
    
iCims

Why your HR spreadsheets are OUT, and innovative HR software is IN.

Published By: BambooHR - HR Software     Published Date: Jan 25, 2011
Administrative demands leave HR practitioners with time for little more than keeping up with growing workloads. A voice at the strategy table requires efficient HR information systems to and create real value in the HR function.
Tags : 
bamboohr, spreadsheets, excel, administrative demands, workloads, human resources, talent management, hr software
    
BambooHR - HR Software

Wide Area Network Security and Acceleration: A Short Guide to a Faster WAN

Published By: Quocirca     Published Date: Jul 11, 2007
Wide areas networks (WANs) are essential to the majority of businesses, connecting remote locations and individuals back to centralized IT resources. But as the network is expected to handle more bandwidth intensive applications such as voice and video it is essential to ensure the WAN usage is well managed – eliminating unwanted traffic and accelerating business content.
Tags : 
wan, wans, wide area network, wan acceleration, remote workers, bandwidth management, traffic management, quocirca
    
Quocirca

Wildcard and SAN: Understanding Multi-use SSL Certificates

Published By: Symantec     Published Date: Oct 08, 2012
Multi-use certificates make it much easier to deploy multiple secure services both internally and externally and have distinct advantages in lowering costs and reducing resources.
Tags : 
wildcard, san, ssl, symantec, security, business technology
    
Symantec

Win Workplace Wellbeing with this 5-Step Guide

Published By: Virgin Pulse     Published Date: Jul 28, 2017
This new guide, Winning Workplace Wellbeing: A Five-step Guide, provides a blueprint for workplace wellbeing success. Featuring actionable tips and expert advice from Dr. BJ Fogg, Dr. Ron Goetzel and other members of the Virgin Pulse Science Advisory Board, this guide will help you boost your wellbeing strategy. Download the Guide to learn: The five key steps to wellbeing success Tips from recognized experts Introduction to the Value on Investment (VOI) model
Tags : 
workplace success, wellbeing, value on investment, human resources
    
Virgin Pulse

Win, Manage, and Deliver More with Professional Services Automation

Published By: WorkBook from Deltek     Published Date: Apr 26, 2018
The key to delivering profitable projects right from the start is being able to quote them accurately. Bidding on, and deploying scarce resources to a project that could not be delivered profitably is a recipe for failure. Through PSA solutions, top performing consulting firms can more accurately estimate job costs to determine profitability. Using analytics and lessons from past projects, this will enable smarter decisions on which projects should be bid on so that the project portfolio can be fully optimized. Further, this information can be refreshed mid-project so that changes can be made in an agile manner, and projects that are going off the rails can be steered back towards profitability.
Tags : 
management, delivery, professional, services, automation, project, management
    
WorkBook from Deltek
Start   Previous    58 59 60 61 62 63 64 65 66 67 68 69 70 71 72    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.