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Guide: How to End IVR Horrors

Published By: Vonage Business     Published Date: May 01, 2019
Who among us has not recoiled before the horror of a terrible Interactive Voice Response (IVR) experience? IVR technology was created to save businesses money, but it has mutated into a timesucking, customer experience-crushing monster! If connecting with a customer in this day of customer experience is the goal, there’s a better way! Contain the IVR before it kills another customer relationship. Can we bring the technology to heel and bend it to our will? And can we stop its rampage before artificial intelligence makes it too powerful to be stopped?
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Vonage Business

DellEMC VxRail P470F vs HPE SimpliVity Database Performance Summary

Published By: Dell     Published Date: May 04, 2018
Handle more orders with faster response times, today and tomorrow. Databases are often the driving force behind a company’s mission-critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows. Download this summary from Dell EMC and Intel® to learn more. • Please add this tagline below the abstract in the same font size and above the trademark line: Intel Inside®. New Possibilities Outside. • Please use this trademark line at the bottom of the landing page: Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell

Handle more orders with faster response times, today and tomorrow

Published By: Dell and Nutanix     Published Date: Oct 26, 2017
Databases are often the driving force behind a company’s mission critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows.
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Dell and Nutanix

VxRail 470F vs HC Series 380 Analyst Report

Published By: Dell EMC     Published Date: Aug 17, 2017
Databases are often the driving force behind a company’s mission-critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows. We found that the Dell EMC™ VxRail™ P470F hyperconverged system with VMware® vSAN™ could allow you to do more database work than the HPE Hyper Converged 380 (HC 380) with StoreVirtual VSA. The four-node Dell EMC solution processed more orders with faster response times, so more users can fulfill requests quicker—whether they’re placing orders in a store, accessing databases of client info, or adding to company records.
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database, database solution, hyperconverged system, database performance, database optimization
    
Dell EMC

Dell EMC VxRail P470F vs HPE SimpliVity Database Performance

Published By: Dell EMC     Published Date: Dec 06, 2017
Handle more orders with faster response times, today and tomorrow Databases are often the driving force behind a company’s mission-critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows. Intel Inside®. New Possibilities Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC

DellEMC VxRail P470F vs HPE SimpliVity Database Performance

Published By: Dell EMC     Published Date: May 04, 2018
Handle more orders with faster response times, today and tomorrow. Databases are often the driving force behind a company’s mission-critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows. Download this summary from Dell EMC and Intel® to learn more. • Please add this tagline below the abstract in the same font size and above the trademark line: Intel Inside®. New Possibilities Outside. • Please use this trademark line at the bottom of the landing page: Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC

Handle more orders with faster response times, today and tomorrow

Published By: DellEMC and Intel®     Published Date: Sep 20, 2017
Databases are often the driving force behind a company’s mission critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows. Intel® Xeon® processor Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel logotyp, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside logotyp, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi och Xeon Inside är varumärken som tillhör Intel Corporation eller dess dotterbolag i USA och/eller andra länder
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ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside, intel core, intel inside, intel inside logo, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi
    
DellEMC and  Intel®

Handle more orders with faster response times, today and tomorrow

Published By: DellEMC and Intel®     Published Date: Oct 18, 2017
Databases are often the driving force behind a company’s mission critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows. Intel Inside®. Nya möjligheter på utsidan. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel logotyp, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside logotyp, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi och Xeon Inside är varumärken som tillhör Intel Corporation eller dess dotterbolag i USA och/eller andra länder
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ultrabook, celeron, celeron inside, core inside, intel, intel logotyp, intel atom, intel atom inside, intel core, intel inside, intel inside logotyp, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, celeron, celeron inside
    
DellEMC and  Intel®

Handle more orders with faster response times, today and tomorrow

Published By: DellEMC and Intel®     Published Date: Oct 25, 2017
Databases are often the driving force behind a company’s mission critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows. Intel Inside®. Intel otwiera nowe mo?liwo?ci. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside, intel core, intel inside, intel inside logo, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi
    
DellEMC and  Intel®

Handle more orders with faster response times, today and tomorrow

Published By: Dell and VMWare     Published Date: Oct 26, 2017
Databases are often the driving force behind a company’s mission critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows.
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Dell and VMWare

Handle more orders with faster response times, today and tomorrow

Published By: Dell and VMWare     Published Date: Oct 26, 2017
Databases are often the driving force behind a company’s mission critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows.
Tags : 
    
Dell and VMWare

Handle more orders with faster response times, today and tomorrow

Published By: Dell and VMWare     Published Date: Oct 26, 2017
Databases are often the driving force behind a company’s mission critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows.
Tags : 
    
Dell and VMWare

Handle more orders with faster response times, today and tomorrow

Published By: Dell and Nutanix     Published Date: Oct 26, 2017
Databases are often the driving force behind a company’s mission critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows.
Tags : 
    
Dell and Nutanix

Handle more orders with faster response times, today and tomorrow

Published By: Dell and Nutanix     Published Date: Oct 26, 2017
Databases are often the driving force behind a company’s mission critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows.
Tags : 
    
Dell and Nutanix

Handle more orders with faster response times, today and tomorrow

Published By: Dell and Nutanix     Published Date: Oct 26, 2017
Databases are often the driving force behind a company’s mission critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows.
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Dell and Nutanix

RCN Transforming Business Communications

Published By: RCN Business     Published Date: Nov 11, 2014
In a changing business climate, you're only productive as the technology that supports you. In fact, having the right services can mean the difference between one more happy sale or one less customer. Don’t settle for "one less" - get the right solution for your business with RCN Business Services. RCN Business Services offers a full suite of communications products and services to businesses of all sizes, including Internet, voice, video and network solutions. We are a facilities-based provider that offers extensive fiber density with redundancy and superior performance. Spanning over 6,000 miles, the advanced fiber-rich network is completely diverse from other communications providers, enabling businesses to experience exceptional customer service, quicker installation and issue resolution. RCN Business operates on three fundamental tenets: Partnership, Choice and Technology. These fundamental tenets guide how RCN Business approaches the sales process, addresses its customers, and supports its products and services. Partnership: The process starts with a dedicated RCN Business account representative actively listening and learning the needs, goals and challenges of a business. The trained and experienced RCN Business staff then delivers a customized solution. Choice: RCN Business understands that one size does not fit all. The goal is to create a reliable, customized technology solution that contributes to a business’s success and growth. Technology: Technology and customer support are critical to any business. With RCN Business owning and having full control of its network, businesses get local U.S. based operations, faster response times and a continuous monitoring for superior uptime.
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lan, voip, business communication, wan, pbx, networking, wireless, analog communications, digital signal processing, embedded systems and networking, business technology, telecom
    
RCN Business

The Connected Public Safety Agency

Published By: Cisco     Published Date: Sep 15, 2015
To effectively respond to these challenges, public safety agencies must be able to rely on secure networks with integrated voice, video, and data capabilities. With these networks and their associated assets, agencies can obtain more timely and accurate information, enhancing situational awareness and improving response times. Cisco and our partners can help agencies obtain secure networks.
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public safety, iot, law enforcement, emergency response, strategy, convergence, cloud computing
    
Cisco

Consolidation of processes and improvement of response times for a U.K. based Insurance Company

Published By: WNS     Published Date: Apr 06, 2017
The entry of new players into the insurance industry, coupled with the introduction of new technology, has resulted in a change in customer loyalty and buying behavior patterns.
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insurance industry, wns, benefits of wns, customer interaction service, customer relationship management, customer satisfaction, customer service
    
WNS

The three factors slowing down your emergency response times

Published By: HERE Technologies     Published Date: Jun 14, 2019
Public safety organizations are trying to optimize their dispatch centers in order to minimize response times and maximize the total number of lives saved. Most of these organizations, however, are still using legacy location technology that does not properly address some key factors. As one of the world’s leading location platforms, HERE shares insights and solutions to address the 3 main factors currently affecting the speed and efficiency of most emergency dispatch center operations.
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mapping, public saftey, location data
    
HERE Technologies

Arrive faster, save more lives

Published By: HERE Technologies     Published Date: Jun 14, 2019
With upward of a billion vehicles in operation across the world and rising urbanization there is an unprecedented level of traffic and congestion in our major towns and cities. On the front-line, are the emergency dispatchers and responders facing complex challenges as they attempt to overcome congested traffic, unexpected road closures and work zones as quickly as possible. Each additional minute of response time has the potential to save a life, reduce suffering or prevent unnecessary property damage. Most public safety and security organizations, however, are still using legacy location technology, which has its limitations and does not properly address some key challenges. As one of the world’s leading location platforms, HERE shares insights and solutions to improve emergency response times with real-time location data.
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mapping, public saftey, location data
    
HERE Technologies

Maximizing urban mobility: how to increase efficiency to serve more people

Published By: HERE Technologies     Published Date: Jul 11, 2019
On-demand services that transport people in high volumes over short distances have a crucial role to play in changing urban transportation. New technology and data bring a wealth of opportunity for new mobility service providers to optimize, keep customers satisfied and achieve the operational superiority for which they’re all striving. This ebook looks at the critical role location intelligence can play in helping on-demand organizations make that extra drop-off each hour. By reading this ebook, you will discover: - How accurate location, asset and routing data can aid fleet optimization and improve service response times - How accurate pick-up and trip destination ETAs ensure time isn’t wasted connecting users with drivers - How services can calculate the fastest possible route between multiple waypoints to maximize journey efficiency
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urban mobility, here tech, mapping
    
HERE Technologies

Public Safety, Justice, and IoE WP and Infographic

Published By: Cisco     Published Date: Nov 18, 2015
The Internet of Everything (IoE) is a continuous interaction among people, processes, data, and things. Sensors, networks, and smart devices are ubiquitous, providing a torrent of streaming data or big data. The Internet of Things (IoT), which is a network of physical objects accessed through the Internet that can sense and communicate, is a component of IoE. Cisco is helping customers and strategic partners leverage the full potential of IoE to achieve radical results across all sectors and industries. Indeed, IoE is capable of helping public safety and justice agencies increase cost efficiency, improve safety and security, provide better response times, and increase productivity.
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ioe, public safety, justice, emergency response, networking, security, enterprise applications
    
Cisco

Connected Public Safety Agency WP

Published By: Cisco     Published Date: Nov 18, 2015
According to the United Nations, on average, more than 200 million people were affected and more than 70,000 were killed by natural disasters annually. Given the fact that one of the primary responsibilities of government is to protect the public and minimize the effects of such calamities, citizens now demand that public-sector safety organizations be proactive, and respond promptly and effectively to all types of crisis situations, including catastrophes, terror events, and threats to critical infrastructure. To effectively respond to these challenges, public safety agencies must be able to rely on secure networks with integrated voice, video, and data capabilities. With these networks and their associated assets, agencies can obtain more timely and accurate information, enhancing situational awareness and improving response times.
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cisco, public safety, disaster response, networking, security
    
Cisco

IDC: Public Safety and the Internet of Things

Published By: Cisco     Published Date: Nov 18, 2015
The Internet of Things (IoT) stands to benefit a number of key public sector subverticals, particularly public safety, because it will be leveraged to enhance real-time situational awareness, improve response times and safety, function as a force multiplier, help minimize operational expenditures, and facilitate evidence-based operations and real-time safety decisions. The following questions were posed by Cisco to Dr. Alison Brooks, research director, on behalf of Cisco's customers.
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cisco, idc, public safety, iot, internet of things, response time, situational awareness, it management, knowledge management
    
Cisco
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