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ACG Market Impact Report

Published By: Apstra     Published Date: Feb 21, 2019
Modern data centers based on hyperscale, leaf-spine switching architectures are growing so large and complex they are outstripping the capacity of operators to engineer, configure and manage these networks using traditional tools and techniques. As a result, data center operators are looking for new ways to automate workflows, maximize uptime and increase operational agility while reducing operating costs
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acg, data center efficiency
    
Apstra

Doyle Research: Intent-Based Data Center Automation for the Enterprise

Published By: Apstra     Published Date: Feb 21, 2019
IT organizations are facing new challenges as a result of digital transformation, widespread cloud and SaaS adoption, mobile proliferation and pervasive IoT deployments. They must build and operate their internal data centers to deliver high availability for mission critical applications, rapidly onboard new applications and scale capacity on demand – all within the mandate to be cost competitive with infrastructure as a service providers (IaaS) like AWS and Azure. They are architecting and building new Intent-Based Data Centers to deliver private cloud services to their internal and external customers.
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saas, data center automation
    
Apstra

Webinars and Webcasts: Yes, There Is a Difference!

Published By: PGi     Published Date: Feb 20, 2019
Businesses and teams are becoming more dispersed, and the speed of doing business is accelerating. These two realities point to the need for reliable tools that allow teams to engage customers and colleagues in more meaningful ways. Webinars and webcasts can help your teams do just that, all while driving bottom-line business results.
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PGi

EMA: Defining the Future of Network Visibility Fabrics

Published By: Gigamon     Published Date: Feb 20, 2019
Security and network performance tools are unable to or weren’t built to handle and analyze traffic at higher bandwidths. Read Enterprise Management Associates new research report, “Next Generation Network Packet Brokers: Defining the Future of Network Visibility Fabrics” to learn how to reduce unnecessary tool upgrades due to bandwidth increases -- resulting in decreased costs, improved tool utilization and optimized investments in existing networking and security tools. Learn more by downloading this report!
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Gigamon

The Positive Impact of SD-WAN on Healthcare: Leverage Technology to Enhance Patient Experience

Published By: VMware SD-WAN by VeloCloud     Published Date: Feb 19, 2019
The healthcare industry is evolving at a rapid pace from both technology and business perspectives. New technologies are dramatically improving healthcare, from diagnostic imaging and scanning tools to the digitization of medical records. From the business side, the industry continues to consolidate, with metropolitan or regional medical providers absorbing local clinics and rural practices, and large retailers acquiring pharmacies, minute clinics, and urgent care facilities. As a result, many healthcare companies are now competing with retailers for business.
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healthcare, patient experience, sd-wan
    
VMware SD-WAN by VeloCloud

Learn How to Manage the Cost and Security Risks of Your SaaS Applications

Published By: Flexera     Published Date: Feb 19, 2019
SaaS adoption is growing quickly. It's easy to buy and deploy because of its relatively low overhead and up-front costs. But SaaS is designed to proliferate. About a third of the SaaS apps in most organizations don’t even get used. And the result? SaaS costs spin out of control. Are you able to manage the cost and security risks associated with your SaaS applications? Download the Essential SaaS Management Toolkit to learn about SaaS usage trends, understand the importance of SaaS management tools and discover how to take control of your SaaS applications. The Essential SaaS Management Toolkit was designed to provide everything you need to learn how to manage the cost and security risks of your SaaS applications. Get the Toolkit here.
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Flexera

Software License Management as a Critical Part of Cloud Cost Optimization

Published By: Flexera     Published Date: Feb 19, 2019
Driven by easy-to-consume infrastructure and services, the adoption of public cloud surged in 2018. As a result, enterprises are seeking cost management solutions tools to curb waste, optimize cloud costs, and increase transparency. However, businesses must also factor the cost of licensed software into this equation, otherwise they may leave significant savings on the table. The ""Software License Management as a Critical Part of Cloud Cost Optimization"" white paper by industry analyst Enterprise Management Associates explores the consequences of not considering software license costs when deploying in the cloud and pinpoints why it occurs. Download the white paper to learn how.
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Flexera

Solving the Financial Visibility Puzzle: Earn More Revenue per Employee, Project and Consultant

Published By: Unit4     Published Date: Feb 18, 2019
Looking to drive up billing accuracy? The time, expense, and mileage data you capture from your people is vital. The top five percent of professional services organizations (PSOs) achieve top financial results by making money on every facet of the business; earning higher margins and revenue for every employee, project, and consultant than their rivals. Download this finance-focused eGuide to find out how the best PSOs harness that key data – and get a cheat sheet on how to outdo your competition.
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professional services organizations, erp, enterprise resource planning
    
Unit4

Integrating Threat Intelligence into Endpoint Security: A SANS Review of CrowdStrike Falcon X

Published By: CrowdStrike     Published Date: Feb 14, 2019
A SANS Review of CrowdStrike Falcon X While threat intelligence can transform an organization's security posture, it can also be complex and costly for organizations to adopt and operationalize. With that in mind, SANS Analyst Dave Shackleford tested CrowdStrike Falcon XTM threat intelligence and the report of his findings is now available. Falcon X enables cybersecurity teams to automatically analyze malware found on endpoints, find related threats and enrich the results with customized threat intelligence. The SANS Review of Falcon X encapsulates and explains the analyst’s findings and details how CrowdStrike can help your security operations center (SOC) team make predictive security a reality. Download this report to learn: • How intelligence automation, built into the Falcon endpoint protection platform, enables teams, of all skills and sizes, to make better decisions and respond faster • How Falcon X performs investigations and delivers actionable intelligence with custom indicat
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CrowdStrike

Faster Response with CrowdStrike and MITRE ATT&CK

Published By: CrowdStrike     Published Date: Feb 14, 2019
How adopting a framework can optimize cybersecurity Today’s threat landscape has created new challenges for security analysts and incident responders, as the number of alerts and their complexity have increased significantly. Organizations with small IT teams are overwhelmed, often lacking the time or resources to investigate every alert. Failing to do so means a high-risk threat might go unnoticed. This can result in a devastating breach, damaging an organization's finances and reputation. This white paper discusses how CrowdStrike is solving these challenges, by implementing the MITRE ATT&CK™ Framework across multiple CrowdStrike processes and product features to help improve analyst’s productivity and prevent breaches. This provides many benefits, including time savings; adding advanced context to security alerts and information; and enabling a common, shared language. However, it also provides some hidden advantages, especially concerning cybersecurity. Read this whitepaper to lear
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CrowdStrike

Keeping Your Print Business Thriving in Today's Market

Published By: HP Inc.     Published Date: Feb 14, 2019
How to overcome complexity and be ready for future growth. The modern production digital print market brought a world of opportunities for micro-runs and variable data printing into the hands of Print Service Providers (PSPs). With print available in any quantity to anyone, print is being democratized, resulting in ever-greater numbers of increasingly smaller jobs. The old print model of high-volume static print is being replaced with a myriad of micro-runs and micro-jobs. Automation that allows PSP owners to master the ensuing complexity and respond faster than ever before is enabling them to refocus on market development and on delivering value.
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HP Inc.

Cloud-Based Applications to Transform Customer Service: Midsize Contact Centres in Transition

Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys

Cloud-Based Applications to Transform Customer Service: Midsize Contact Centres in Transition

Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys

Cloud-Based Applications to Transform Customer Service: Midsize Contact Centres in Transition

Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys

Three strategies to improve the end-to-end customer experience

Published By: Genesys     Published Date: Feb 12, 2019
Forrester Research has found that companies that prioritise their customer experience transformation perform better. Companies included in their report, “Drive Marketing and CX Convergence with Modern Technology,” experienced: 68% increase in revenue 67% improvement in market differentiation 72% acceleration of digital business Delivering customer experiences that produce results like this requires a strategic approach across your company and the ability to turn disparate interactions into a consistent, personalised customer journey. Read this ebook for three strategies that get you started.
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Genesys

DevOps for Digital Enterprises

Published By: Infosys     Published Date: Feb 12, 2019
DevOps is fast assuming greater importance in deciding the agility of an enterprise. A robust DevOps setup is crucial for successful agile delivery and minimal risks. It greatly optimizes release management costs and team productivity, resulting in reduced time to market. At the same time, DevOps enables organizations to make rapid product releases with increased quality and manage customers' expectations. In this paper we explore various aspects of DevOps. We look at key success attributes, main processes, tools, and frameworks that play an elementary role in DevOps.
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Infosys

7 Considerations for Building a Data Warehouse in the Cloud – Learn More

Published By: Attunity     Published Date: Feb 12, 2019
Read this checklist report, with results based on the Eckerson Group’s survey and the Business Application Research Center (BARC), on how companies using the cloud for data warehousing and BI has increased by nearly 50%. BI teams must address multiple issues including data delivery, security, portability and more before moving to the cloud for its infinite scalability and elasticity. Read this report to understand all 7 seven considerations – what, how and why they impact the decision to move to the cloud.
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cloud, business intelligence, analytics, cloud data, data lake, data warehouse automation tools, dwa, data warehouse, security and compliance, data movement, hybrid cloud, hybrid cloud environment, cross-platform automation, portability
    
Attunity

Enhancing the effectiveness of rolling forecasts with a four-part best-in-class approach

Published By: Infosys BPM Ltd     Published Date: Feb 12, 2019
An effective rolling forecast is important to estimate long term financial plans. Every organization undertakes this process as a finance activity. However, when the forecasted data is examined on its effectiveness for decision making, more often than not the results are disappointing, and the rolling forecast process needs to be redefined. This paper talks about effective rolling forecasts that utilize resources, technologies, processes, and business intelligence to deliver actionable insights. A best-in-class matured RF process will enable CFOs to deliver great results through increased revenue and cost reductions, and create new benchmarks for the organization.
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Infosys BPM Ltd

The Definitive Guide to Marketing Automation

Published By: Marketo     Published Date: Feb 11, 2019
Beyond the time-saving and efficiency benefits, marketing automation enables business processes that are essential to any modern marketing department. For B2B companies, this includes lead nurturing, lead scoring, and lead lifecycle management. For B2C companies, it includes cross-sell, up-sell, and customer loyalty. And for all companies, it includes marketing ROI analytics. Nurture relationships with leads that aren't ready to buy. On average, only 20% of leads are sales-ready when they first come in. This means you need a disciplined process – known as lead nurturing – to develop qualified leads until they are sales-ready. Done well, nurturing can result in 50% more sales leads at 33% lower cost per lead. Retain and extend customer relationships. The marketer's job is far from finished once someone becomes a customer. For most industries, the real value comes from retaining and deepening the customer relationship over time. This includes selling more of the same product to the cus
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Marketo

Webcast: Vlamis Software Solutions Shows Enterprise-Changing Results with Oracle Autonomous Data

Published By: Oracle     Published Date: Feb 11, 2019
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Oracle

Webcast: Accenture Performance Results

Published By: Oracle     Published Date: Feb 11, 2019
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Oracle

Helping Managers Take Action on Survey Results

Published By: Engage2Excel     Published Date: Feb 11, 2019
Our purpose here is not to provide a step-by-step guide, but to provide organizations with a framework for how to think about survey follow-up and action planning.
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Engage2Excel

The Remote Workforce

Published By: Engage2Excel     Published Date: Feb 11, 2019
Teleworking has grown 115% in the past decade, according to the Society for Human Resources. However, in 2017, a number of large employers made headlines by abandoning their telework initiatives, citing the desire to improve communication, collaboration and teamwork. This move was surprising to many for two reasons: • Nearly three-quarters of millennials express a desire to have more opportunities to work remotely1. • Employers can save $11,000 per half-time telecommuter2. Do employees who work remotely feel less recognized, exhibit lower engagement levels or experience less attention from their manager? To find out, we conducted a regression analysis on our 2018 survey of 5,000 employees nationwide. The results presented on the following pages may surprise you.
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Engage2Excel

7 Steps for Building an Effective Performance-Driven Employee Recognition Program

Published By: Engage2Excel     Published Date: Feb 11, 2019
Looking for a way to drive measurable improvements in performance for your company? Consider these 7 steps for turning employee recognition into bottom-line results.
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Engage2Excel

Cloud Transformation Survey Africa Small for Medium Sized Contact Centres

Published By: Genesys     Published Date: Feb 08, 2019
A recent study from Knowlegde Executive clearly shows that that the deployment of cloud-computing technology in the African contact centre industry is growing with organisations adopting hosted, virtual and Contact-Centre-as-a-Service (CCaaS) solutions. Download at this page the report with all results. Get the full study results to get insights on: The impact on customer and employee engagement The main pain points & challenges The technology service provider check list Find out why over 50% of African contact centres have adopted a cloud model
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Genesys
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