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Understanding Advanced Analytics to Build a Stronger Customer Experience

Published By: Microsoft     Published Date: May 16, 2016
In this eBook, we cut through the hype about advanced analytics and present it in a straightforward, actionable way that shows how it leads to value and a competitive advantage for retailers.
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advanced analytics, iot, internet of things, microsoft, customer experience, consumers, retailers, purchase path
    
Microsoft

DIGITAL INNOVATION THROUGH AGILE INTEGRATION

Published By: Red Hat     Published Date: Jun 26, 2019
Everything changes. We are in a period of significant shifts in companies—even entire industries—demonstrated in rankings, like the Fortune Global 500. For the last century, these periods of volatility have been driven by a combination of technological change and capital expansion.1 There is obvious competition between direct, traditional market segments, but digital disruption also opens up the ability to compete and gain revenue in new areas. For example, a movie streaming service like Netflix also launches a community around the software it created to run its services, or an online retailer like Amazon also innovates with public cloud management. Innovation requires more than a slick customer user interface (UI). There has to be a foundation of technology, processes, and culture that allow an organization to be flexible, to build on its existing knowledge, and to incorporate new ideas. At a strategic level, today’s software is expected to deliver on a multitude of new and different
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Red Hat

11 Secrets to Amazon Success

Published By: ChannelAdvisor     Published Date: Jul 20, 2018
"If you’re an online retailer, you’re already familiar with the selling power of Amazon. With more than 310 million active user accounts and 44% of all online retail sales in the US going through the marketplace, this e-commerce giant’s influential position continues to expand. But for brands and retailers that want to succeed on Amazon, simply listing your products on the site is not nearly enough. In addition to being proactive and up-to-date with Amazon’s ever-evolving trends and requirements, you must also to take steps to ensure your products and brand stay one step ahead of competitors. In this eBook, we’ll share some of the most important strategies that online retailers and manufacturing brands should employ to succeed on Amazon including how to optimize your search terms and listings, maximize your advertising options, keep your products competitive and more. "
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ChannelAdvisor

Luxury Retailer Breezes Through Audits with Advanced Reporting Features

Published By: MineralTree     Published Date: Jan 23, 2018
By automating the accounts payable process, Moda Operandi is not dreading their 2018 audit. Audit trails are easy to search for and extracted. Gone are the days of missing documentation.
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business payments, accounts payable, payment automation, invoice automation, accounting applications
    
MineralTree

The Declared Data Playbook for Retail + eCommerce

Published By: Jebbit     Published Date: Jun 12, 2018
In the retail and eCommerce world, data can be your differentiator...or your downfall. To stand out, marketers are increasingly turning to first-party declared data to fuel their strategies. Learn how retailers are using mobile attention to collect and activate declared data for: Qualified lead acquisition and direct response Relevant remarketing with custom audiences and retargeting 1-to-1 email personalization Audience building and profiling
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data, jebbit, remarketing, audiences, omnichannel
    
Jebbit

Retail: Communications Buying Guide

Published By: Motorola Solutions     Published Date: Jun 05, 2019
THE TIME IS NOW TO CREATE AN ENGAGING SHOPPING EXPERIENCE FOR EVERY CUSTOMER. In the world of retail, the customer is always right. That’s why retailers today must ensure their staff is well-informed, well-coordinated, armed and ready with the right information to satisfy customers in stores. Whether it’s a customer’s question about a product or a request for a different size, shoppers expect retail associates to be empowered with accurate answers and attentive service. Above all, stores need to rely on strong communication technologies so retailers can deliver a seamless experience for shoppers and keep them coming back. When retailers create an engaging experience, customer interactions turn into transactions and occasional buyers turn into loyal brand advocates. Motorola Solutions Two-Way Business Radios are helping retailers across the nation enhance customer and employee interactions, efficiency and safety both in stores and warehouses – but which business radio model is right for
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Motorola Solutions

The Future of Self-Ordering Kiosks

Published By: Intel     Published Date: Mar 19, 2019
Digital kiosks are fast becoming ubiquitous in quick-service restaurants, cinemas and retail stores as retailers grapple to embrace automated, digital solutions to keep up with rising labour costs, customer expectations and stiff competition. To maximise the value of self-ordering kiosks, retailers should not perceive digital kiosks as a means to an end but a critical touchpoint within the customer journey. Download the whitepaper to discover how the new generation of self-order kiosks— • Can resolve the challenges of acquiring, training and maintaining a workforce • Can enhance customer experiences throughout the entire shopping and purchasing process • Can facilitate better business decision making through access to valuable customer data
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Intel

Top 5 Reasons Retailers Go Google

Published By: Cloud Sherpas     Published Date: Sep 10, 2015
Download this whitepaper now to find out the Top Reasons Retailers Go Google
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go google, reasons to go google, retail industry and google, cloud sherpas, it management, knowledge management, platforms, business technology
    
Cloud Sherpas

Video Case Study: Woolworths Has Gone Google

Published By: Cloud Sherpas     Published Date: Oct 09, 2015
As Australia’s largest retailer with more than 3,000 stores across Australia and New Zealand, Woolworths 200,000 employees need intuitive technology that enables them to stay connected, work together and have fun.
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google drive, moving to google, going google, cloud sherpas, it management, knowledge management, business technology
    
Cloud Sherpas

Safer Online Payments: Small business Payment Survival Guide.

Published By: Worldpay     Published Date: Apr 29, 2015
In 2014, the UK saw online sales exceed £10bn per month. For small businesses, getting online is a great way to increase revenue. However, there’s no escaping the fact that small e-retailers are most at risk of suffering a data breach and that breaches are increasing. It is your responsibility to keep the card payment data of your customers safe and a failure to secure your systems could be a costly mistake which leads to penalty fines, lost custom and bad publicity. Worldpay is the leading payments provider in the UK and Europe. Whilst Worldpay has fewer businesses suffering data breaches, compared to our market size, we have a unique oversight on most UK card data breaches. We have compiled our insight and advice into this guide so all businesses, new or old, can ensure they are prepared.
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ecommerce, payments, online payments, small business, fraud, security, card payments, card data
    
Worldpay

Commerce Acceleration 101 - What is Commerce Acceleration?

Published By: Brightpearl     Published Date: Nov 19, 2012
Smart, dynamic and ambitious retailers like you know that good systems and processes are key to growing a business. Learn about commerce acceleration and the keys to it's framework.
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brightpearl, commerce acceleration 101, retailers, profit, automation, customers, suppliers, data management
    
Brightpearl

Chrome Replaces Windows at Woolworths

Published By: Citrix Systems     Published Date: Apr 15, 2016
Learn how a major retailer is making its workforce more mobile and productive with Citrix and Google Chromebooks.
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citrix, chrome, mobile, chromebooks, windows, woolworths, productivity, security
    
Citrix Systems

Lease to Lifecycle Management

Published By: IBM US Smarter Buildings     Published Date: Jan 10, 2012
Progressive retailers have shifted to integrated store lifecycle (SLM) systems enabled by Integrated Workplace Management System (IWMS) to provide a seamless integration of all phases of the entire real estate lifecycle process from market planning; through site selection, store design and construction; to day-to-day operations such as lease administration and facility management.
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ibm, smarter buildings, lifecycle management, workplace management, slm, iwms, project management, desktop management
    
IBM US Smarter Buildings

Live Chat Effectiveness

Published By: LogMeIn     Published Date: Jan 15, 2014
Today’s consumer is almost ambivalent when it comes to customer service channels; this generation of shoppers simply wants service their way. Take a look at the 2013 survey of internet shoppers.
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logmein, live chat, e-tailing, multichannel communications, live chat best practices, channel usage, channel satisfaction, chat frequency
    
LogMeIn

SIEM: Five Requirements that Solve the Bigger Business Issues

Published By: McAfee     Published Date: Oct 28, 2014
For SIEM to help usher in more effective security and risk management strategies—particularly related to threat mitigation, embracing trends, and aligning with business priorities—these five business issues must be addressed. McAfee spoke with SIEM users and this brief lists those top issues along with corresponding customer case studies and use cases.
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big security data, situational awareness, real-time context, management ease, integrated security, siem, mcafee, risk management strategies
    
McAfee

Data sets the stage for amazing retail experiences.

Published By: Adobe     Published Date: Jun 26, 2019
Customers expect to have the same experience with a store no matter where they are shopping – in a brick and mortar location, on the store’s website via laptop or on the store’s app via mobile device. Combining online and offline data helps retailers stay informed about their customers so they can drive customer loyalty and increase revenue.
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Adobe

Trends in Pop-up Retail

Published By: CradlePoint     Published Date: Sep 04, 2014
Once considered experimental merchandising for adventurous retailers and cash-strapped entrepreneurs, pop-up stores have become an established national phenomenon and a legitimate means of testing product, generating buzz, building brand awareness, and driving sales for big-name retailers and ambitious upstarts alike. Growth in mobile broadband technology is expanding the possibilities for a diverse array of applications in mobile pop-up. Furthermore, the “fly-by-night” qualities that might have characterized early pop-ups have now been supplanted by dependable, secure infrastructure solutions that put temporary retail locations on par with their more permanent counterparts. Download the whitepaper to learn more!
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pop-up stores, secure infrastructure solutions, mobile pop-up, cradlepoint
    
CradlePoint

6 Tips for turning Selfies into Sales

Published By: Thismoment     Published Date: Oct 08, 2014
So, you’re thinking about incorporating user-generated content (UGC) into your ecommerce strategy? More than just a novelty, UGC has become a very real and material way for retailers to build brand affinity and make the cash register ring. If you add all your fans and followers across Facebook and Twitter, and if you are like most retailers, you’ve already got a huge fan base that is ready, willing and able to start the selling for you. So, what are you waiting for? Here are our 6 tips for driving more sales with UGC.
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user-generated content, e-commerce stratagies, ugc, brand affinity
    
Thismoment

The Positive Impact of SD-WAN on Healthcare

Published By: VMware SD-WAN by VeloCloud     Published Date: May 20, 2019
The healthcare industry is evolving at a rapid pace from both technology and business perspectives. New technologies are dramatically improving healthcare, from diagnostic imaging and scanning tools to the digitization of medical records. From the business side, the industry continues to consolidate, with metropolitan or regional medical providers absorbing local clinics and rural practices, and large retailers acquiring pharmacies, minute clinics, and urgent care facilities. As a result, many healthcare companies are now competing with retailers for business. This competition may be good for the customers (i.e., the patients) who are demanding higher levels of care and a better overall experience. This could mean better access to new diagnostic tests, test results, and specialists who may be located far from the patient’s location. Healthcare providers need to work toward providing the same care and experience to customers in their main facilities as they do in distributed clinics, ur
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VMware SD-WAN by VeloCloud

Aligning Planning Decisions with Demand to Overcome Mega Retailer Competition

Published By: Oracle     Published Date: Jul 08, 2015
Retailers need to know how they can offer competitive pricing and flexibility in fulfillment while still maintaining solid margins. Oracle Retail Solutions Director, Mike Johnson discusses four interlocking strategies that can be used to achieve this goal.
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Oracle

Customer and Demand Insights Give Retailers Product Management Prowess

Published By: Oracle     Published Date: Jul 08, 2015
John Bible, Senior Director of Retail Data Science and Insight at Oracle Retail shares his view on how insights from these vast data storehouses can scientifically inform retailers’ decision-making in critical strategic, tactical and operational areas, including category management, shelf space allocation and new product introductions.
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Oracle

How Leveraging the Cloud Can Unleash Retailers’ Business Agility

Published By: Oracle     Published Date: Jul 09, 2015
Newly launched Oracle Retail Cloud Services combine reliability, security, cost savings, and built-in interoperability.
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Oracle

Zenni Optical Expands View with Oracle Commerce

Published By: Oracle     Published Date: Jul 09, 2015
Leading online eyewear retailer Zenni Optical has incorporated Oracle Commerce to create a content-rich, visually appealing and interactive site, further enhancing the company’s continued growth as one of the leading retailers of eyewear worldwide.
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Oracle

Retailers Save the Sale with Detailed, Real-Time Inventory Data

Published By: Oracle     Published Date: Jul 09, 2015
Omni-channel operations and empowered consumers raise the value of advanced inventory management solutions.
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Oracle

Triumph of the Individual

Published By: Oracle     Published Date: Jul 09, 2015
This whitepaper explores the key lessons for retailers success in a changing retail market driven by consumer interest.
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Oracle
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