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Leadership Tips for Attracting, Engaging, and Retaining a Multigenerational Workforce

Published By: TriNet     Published Date: Nov 26, 2012
Download this white paper for best practices on how to better understand and effectively manage a multi-generational workforce.
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workforce management, human resources, best practices, diverse workforce, enterprise applications, human resource technology, business technology
    
TriNet

Enabling Small and Midsize Businesses to Acquire and Retain Customers in an Evolving Digital World

Published By: HPE     Published Date: Mar 23, 2015
With new technologies, new opportunities often emerge, especially in business. The advent of innovations, such as social media and mobile devices, is changing the ways businesses interact with customers and the ways in which customers desire to be engaged. Opportunities arising from the benefits of salesforce automation, business intelligence (BI), and customer relationship management (CRM) applications are providing new levels of insight, helping businesses acquire customers more efficiently and retain those customers longer. As a direct result, organizations that invest in better understanding potential customers are likely to see higher returns than those organizations that possess a more limited understanding of their customer base. Seeking the competitive advantage resulting from improved customer focus, IT organizations have increased investment in business intelligence and analytics and the underlying infrastructure to support those applications.
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HPE

Mobile Banking Strategy in FS

Published By: Akamai Technologies     Published Date: Mar 09, 2017
ENGAGE AND SATISFY FINANCIAL SERVICES CUSTOMERS In order to stay relevant and retain today’s “always-on”, mobile customers, financial institutions must prioritize and innovate. According to a recent Akamai FinServ industry survey conducted by TechValidate, almost half of the respondents are “behind” or “slightly behind” their peers with regard to their mobile capabilities. Download a free report with detailed findings and takeaways from the survey to find out how to maximize customer acquisition, increase retention, and drive card usage. You’ll also learn: - Current mobile strategies and barriers to adoption - The right metrics to measure success - The most important factors in a mobile banking experience
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financial services customer engagement, customer service, mobile customers, akamai, mobile strategies, mobile banking
    
Akamai Technologies

Communications Breakdown: Broadband &Telco Providers Need To Embrace Innovative Services

Published By: Pega     Published Date: Apr 04, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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Pega

Banks Are Losing Business At Alarming Rates. Complete Customer Experience Is Key To Turnaround

Published By: Pega     Published Date: Apr 04, 2016
It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is “Why?”. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers
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Pega

How VMware Makes Digital Experience a Top Priority to Drive Growth

Published By: VMware     Published Date: Sep 12, 2019
Today, a great deal of work happens through devices, apps, and digital experiences—and people increasingly pay attention to those experiences as they decide where to work. That means IT is more important than ever in helping the business attract and retain great talent. When IT builds employee experiences that are streamlined and simple at every point—from onboarding to day-to-day tasks—they help ensure a workforce that is engaged, motivated and productive.
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VMware

Unlock Innovation in Your Workforce

Published By: Dell EMC     Published Date: May 09, 2019
In such a competitive business market, retaining the best talent is crucial. Knowing what makes them want to walk out the door is the first step in keeping them. The good news is that business leaders recognize the peril they face - and the need to do something about it. In a recent survey, 45% said they fear becoming obsolete in three to five years; 73% agree on the business need to prioritize technology, and 66% are planning to invest in IT infrastructure and digital skills leadership. However, investment without strategy is unlikely to succeed. Because innovation comes from people, investment must foster human creativity. Investment in technology that enables workers to address new challenges in new ways will give rise to new business initiatives, happier customers, and superior corporate financial performance. Download this whitepaper from Dell and Intel® to learn more.
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Dell EMC

Communications Breakdown: Broadband &Telco Providers Need To Embrace Innovative Services

Published By: Pega     Published Date: May 24, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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Pega

Banks Are Losing Business At Alarming Rates. Complete Customer Experience Is Key To Turnaround - See

Published By: Pega     Published Date: May 24, 2016
It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is “Why?”. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers
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Pega

Warehousing challenges and opportunities for the middle market

Published By: RSM US     Published Date: Apr 01, 2019
Middle market companies face a host of warehousing challenges that can limit growth and potentially hamper sustainability. Your organization must work to understand these issues and develop solutions to store, manage and move goods more effectively and therefore increase efficiency and productivity. With competition growing and new enhancements reaching the market on a regular basis, your company must be proactive to build and retain a competitive advantage. While each company is different, with unique issues and goals, the following four struggles are common across companies and their warehouses.
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RSM US

How to Retain and Build Loyalty with Millennials

Published By: Salesforce Commerce Cloud     Published Date: Sep 13, 2016
What makes millennial customers loyal? Reaching millennials isn’t your biggest retail challenge, it’s retaining them. 38% of businesses say they’re agile enough for millennials. How do you compare? Find out by downloading our latest research paper.
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demandware, social, millennials, impressions, social media, social influence
    
Salesforce Commerce Cloud

Attracting and Retaining Physicians in Today’s Hyper- Competitive Healthcare Environment

Published By: Evariant     Published Date: Sep 07, 2016
The physician liaison position is a relatively new one for most health systems, but individuals hired as physician liaisons are being held accountable for facilitating impactful, fast change. Where marketing drives incremental revenues by targeting patients and consumers (non-patients), physician liaisons drive incremental revenues by cultivating relationships with physicians and improving referral behavior.
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evariant, physician liaison, hospital, physician alignment
    
Evariant

Beyond the EHR: Cultivating Patient Engagement and Loyalty through CRM

Published By: Evariant     Published Date: Nov 14, 2016
Changing healthcare market forces, such as value-based care models, consolidation, and payer mix erosion, have propagated declining margins and fueled hyper-competition among healthcare organizations vying for market share. In this new world, determining effective patient engagement strategies has become paramount for hospitals and health systems as they strive to acquire, retain, and re-activate patients, and, ultimately, drive revenue. Now, more than ever, it is critical that healthcare organizations create and maintain positive, lasting relationships with their patients, both current and prospective, working to attract them into their network and keep them there.
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healthcare crm, ehr, healthcare technology, marketing, patient acquisition, patient engagement
    
Evariant

Driving people and organization success

Published By: RSM US     Published Date: Feb 08, 2019
In today’s rapidly changing economy, business leaders are constantly thinking about how to attract, engage, manage, develop and retain their talent. The brisk rate of technology transformation, the increase in demand for unique skills and the expansion of regulatory requirements all create challenges as well as opportunities around attracting and developing a diverse workforce. Quickly and effectively responding to the business needs of your employees by optimizing processes and technologies—while mitigating risk—enables you to drive growth, productivity and profitability.
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RSM US

How to get the benefits of cloud behind your firewall

Published By: IBM APAC     Published Date: Nov 13, 2018
Learn how IBM Cloud Private provides a common and consistent platform for enterprises to rapidly innovate while retaining the flexibility to use public clouds and services.
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IBM APAC

Combating the Rehab Talent Shortage

Published By: Kindred Hospital Rehabilitation Services     Published Date: Feb 22, 2019
A rehab program is only as good as its staff. Acquiring, retaining and keeping rehab talent engaged is critical for program effectiveness. Staffing issues can burden providers with additional costs and make it hard for them to deliver a consistently high quality of care, but there are key strategies to help relieve the staffing burden. The medical industry is facing a growing talent shortage. Recent estimates predict that America will be short of more than 130,000 doctors by 2025.1 Specialized departments will suffer especially high shortage rates. If healthcare providers want to minimize the impact of this shortage, they must optimize their recruitment and retention practices. This guide details the best strategies for making that happen.
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Kindred Hospital Rehabilitation Services

The Definitive Guide to Employee Development

Published By: Instructure     Published Date: Jun 25, 2019
The How-to Guide to Developing Your Employees and Retaining Top Talent. Many organisations are finding it difficult to attract, engage and retain the right people. However, companies ranked among 2019’s top places to work all agree on one thing: ‘employee development’ is the secret sauce. Your people need more than fun perks and competitive pay - they require ongoing, personal development to be productive, loyal and engaged. This guide covers: Why ‘employee development’ is key Tips & tricks for setting your employees up for success Effective employee development must-haves How the Bridge employee development platform helps you tackle all this This guide is designed to help HR and L&D leaders to successfully engage their workforce and foster a culture of learning, development and growth. About Bridge Bridge, from the makers of Canvas, is employee development software that creates a positive employee experience and increases engagement through purposeful learning, continuous feed
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Instructure

Oracle eBook: Taking the Wheel: Driving Toward B2B E-Commerce Industry Best Practices

Published By: Oracle     Published Date: Mar 15, 2016
To capitalize on the growth in B2B eCommerce, B2B sellers need to address the rising expectations and needs of the modern business buyer. Read this eBook to learn best practices and the key capabilities you need in a modern B2B eCommerce platform to attract and retain today's business buyer. You will learn the key capabilities to drive revenue growth, improve customer experience, and address B2B complexity.
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Oracle

5 High-ROI Business Drivers for Implementing a Talent Management Program

Published By: SuccessFactors     Published Date: Sep 19, 2014
This paper provides five key business challenges driving today's organizations to invest in talent management.
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investing in talent management, hr talent management, employee monitoring software, employee training software, recruiting software/services, employee performance management
    
SuccessFactors

5 High-ROI Business Drivers for Implementing a Talent Management Program

Published By: SuccessFactors     Published Date: Sep 19, 2014
This paper provides five key business challenges driving today's organizations to invest in talent management.
Tags : 
investing in talent management, hr talent management, employee monitoring software, employee training software, recruiting software/services, employee performance management
    
SuccessFactors

The 7 Deadly Skills of the Perfect Leader

Published By: Skillsoft     Published Date: Apr 23, 2015
This paper outlines why businesses should be investing in management and leadership development, rather than looking to recruit externally. From effective communication to problem solving and decision making, it explains the ‘seven deadly skills’ all leaders should possess, and outlines how Skillsoft can help you develop them.
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skills required of the perfect leader, required skills of a leader, recruiting and retaining talent, employee monitoring software, employee training software, recruiting software/services, employee performance management
    
Skillsoft

The Smart Archive strategy from IBM

Published By: Ogilvy - IBM UK     Published Date: Aug 08, 2011
This solution brief introduces the Smart Archive strategy from IBM, which is a comprehensive approach that combines IBM software, systems and service capabilities to help you drive down costs down and help ensure critical content is properly retained and protected.
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ibm uk, ibm smart archive, ibm smart archive strategy, hardware, software, services, optimize, unify content, ingest, infrastructure, integrate, integration, compliance, analytics, ediscovery, networking, security, storage, business technology, data center
    
Ogilvy - IBM UK

Enabling growth & service excellence by out-tasking data center operations

Published By: Schneider Electric     Published Date: May 31, 2019
Colocation facilities are rapidly designing and building new facilities in order to capitalize on market opportunity. Getting the facility up and running is the first challenge. The second? Recruiting, training, and retaining qualified data center staff. In this webinar, co-hosted by Tony DeSpirito, VP & General Manager Data Center Operations at Schneider Electric, & Brian Gisi, Infrastructure Management & Services Manager at IBM, to access field-tested methods & strategies that can help you: 1. Overcome the worldwide shortage of experienced data center professionals 2. Understand how out-tasking data center operations can benefit you & your clients 3. Identify key characteristics of a strong data center operations partner
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data center, business growth, schneider electric
    
Schneider Electric

Employee Benefits Solutions

Published By: LifeLock     Published Date: May 31, 2012
With LifeLock® identity theft protection as part of your employee benefits package, you can differentiate your company from your competition and better retain top employees.
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LifeLock

Employee Benefits Solutions

Published By: LifeLock     Published Date: Jul 31, 2012
With LifeLock® identity theft protection as part of your employee benefits package, you can differentiate your company from your competition and better retain top employees.
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lifelock, human resources, identity protection, benefits, solutions
    
LifeLock
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