retention

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Reaching The New Consumer: The Multichannel Shopper

Published By: Neustar     Published Date: Aug 20, 2012
TARGUSinfo introduces you to the buying behaviors and patterns of today's insurance consumer and explores the recent shifts impacting the acquisition and retention of policyholders.
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web optimization, visitor experience, website customization, offer customization, website segmentation, marketing analytics, site personalization, site optimization
    
Neustar

CMO's Guidebook to Target and Acquire the Multi-Channel Insurance Customer

Published By: Neustar     Published Date: Feb 27, 2013
Neustar® Information Services introduces you to the buying behaviors and patterns of today’s insurance customer and explores the recent shifts impacting the acquisition and retention of policyholders.
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web optimization, visitor experience, website customization, offer customization, website segmentation, marketing analytics, site personalization, site optimization
    
Neustar

The Future of IT: From Chaos to Service Automation

Published By: ServiceNow     Published Date: Nov 22, 2013
Three IT transformations can help IT get its own house in order to become the proactive partner of the business. By applying these concepts, IT departments at major enterprises are changing the way they engage with their business peers.
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servicenow, enterprise it, service automation, applications, service consolidation, standardization globalization, consumerized service experience, customer retention
    
ServiceNow

6 Ways to Maximize Your Service Award Investment

Published By: BI WORLDWIDE     Published Date: Nov 18, 2015
As we head into a new year, here are the latest trends to ensure your employees get recognized at the right time - and with the right message - in an impactful way.
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recruitment, retention, employee engagement, service anniversary experience, service award, service award investment, employee recognition
    
BI WORLDWIDE

Workforce Management Gets a Boost from the Cloud

Published By: Workforce Software     Published Date: Feb 02, 2015
Getting the right solution for your business has a major impact on ROI, but how much does the delivery method matter? A lot, according to new research from Aberdeen Group on the benefits of deploying a cloud-based workforce management solution. This paper—exclusively available from WorkForce Software—illustrates how opting for the cloud can get you even greater returns from workforce management technology. Learn about the cloud’s connections to employee retention rates, administrative costs, and maximizing revenues in this short and focused read.
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workforce software, software, automation, budgets, costs, compliance, visibility, labor
    
Workforce Software

Creating an Onboarding Process

Published By: SilkRoad Technology     Published Date: Feb 24, 2016
During times of economic strife, organizations are being forced to focus less on recruiting and more on the retention and development of their current workforce.
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silkroad, human resources, onboarding process, development, training
    
SilkRoad Technology

Leveraging KYC Capabilities to Minimize Risk and Benefit Customers

Published By: Fiserv     Published Date: Nov 08, 2017
Featuring Andy Schmidt, Principal Executive Advisor Knowing your customer is key to driving a successful strategy for client security and retention. Watch this video to get a picture of how KYC can be deployed for risk minimization, work with compliance, and make security measures more frictionless using cutting edge technology.
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kyc, know your customer, beneficial ownership, financial crime, financial crimes, compliance, enhanced due diligence, suspicious activity report
    
Fiserv

3 ways to optimize truck driver recruitment and retention

Published By: Here Technologies     Published Date: Jul 26, 2019
Driver recruitment and retention are proving to be major problems for the trucking industry. The truck driver shortage is worse than ever, and driver turnover is at an all-time high. This leaves fleet owners and trucking companies trapped in constant recruitment mode costing them valuable time and resources. HERE Technologies explores three ways fleet owners can avert the driver staffing crisis and improve recruitment and retention leading to better, stronger fleets. With this eBook, discover: • Effective ways to offer benefits, incentives and competitive pay • Strategies to increase truck driver safety with technology • How to attract two of the largest groups in the US labor force
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here technologies, transport and logistics
    
Here Technologies

The True Cost of Not Having a Performance Management Strategy

Published By: Cornerstone OnDemand     Published Date: Mar 27, 2017
Performance management works hand-in-hand with every phase of the employee lifecycle: learning and development, succession, and even recruiting. Creating a true performance management culture drives employee engagement and retention as well as your bottom line. Download "The True Cost of Not Having Performance Management" to learn how to make the case to execs that investing in performance management drives growth. This brief will uncover: • How smarter recruiting leads to more impactful workers • Strategies for connecting performance to learning • How to create a development plan that matches to performance goals Download the brief to see more proven solutions for building a strong performance management culture!
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Cornerstone OnDemand

Improving the Customer Service Experience Webcast

Published By: LogMeIn     Published Date: May 15, 2012
Having effective agents and happy customers can increase customer retention and the bottom line. New research by analyst firm Ovum and LogMeIn shows that the metrics associated with measuring the success of the customer service and support desk are changing. And it is essential for organizations to invest in the infrastructure that will prepare them for future success.
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logmein, marketing, customer service, customer experience, customer feedback
    
LogMeIn

Transforming Customer Experience in Financial Services: Building a 360 Degree View of the Customer

Published By: Data Stax     Published Date: Oct 14, 2016
Financial services companies engage with customers across multiple channels and across a range of financial products. This wealth of customer information is often stored in isolated data silos. Building a 360° view of the customer can directly impact customer experience and help banks grow customer retention, upsell products and provide compelling interactions. This paper examines the challenges these institutions face when creating a 360° view of every customer interaction, what database requirements the lines of business should look into, and use cases to benefit from by leveraging DataStax Enterprise, the database platform purpose built to power cloud applications.
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datastax, netflix, mint bills, digital, personalization
    
Data Stax

Winning the War for Finance Talent: Game Plan for the Digital Age

Published By: Oracle     Published Date: Apr 27, 2015
In the white paper, leading CFOs share perspectives on building and developing finance departments. Findings underscore value in the human touch and investment in new technology. The paper distills six rules for drawing talent to—and results from—finance departments in the Digital Age.
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finance, management, retention, best practices, business intelligence, enterprise software, employee performance, project management
    
Oracle

Cloud-based Billing Management Disrupts the Role of the CFO

Published By: BillingPlatform     Published Date: Apr 18, 2019
Organization leaders and companies of all sizes are leveraging digital transformation to lead their markets with disruptive technology. CFOs can get in front of these technologies with a cloud-based billing solution and lead their businesses to greater success. This eBook explores how the right solution can help you: • Increase streams of revenue with new technologies like IoT and cryptocurrency • Launch product innovations quickly • Automate billing to improve customer retention Discover more today.
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BillingPlatform

Regulatory Retention Compliance Assessment

Published By: Mimecast     Published Date: Jul 15, 2019
This report reflects the review and technical assessment of the Mimecast Compliance Protect feature with respect to the regulatory requirements set forth in the following regulations and rules:
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Mimecast

How Personal Mobile Devices Are Transforming Human Resources

Published By: Sitrion     Published Date: Oct 05, 2016
Investing in HR technology is an important first step in modernizing your human resources organization. Making that technology work in real time on employee’s mobile devices will boost engagement, productivity and retention. Download this how-to guide to learn more.
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Sitrion

The Convergence of the Enterprise Sales Model

Published By: IBM     Published Date: Aug 16, 2016
B2B sales processes are being transformed by buyers who are demanding a more personalized buying experience similar to what they have experienced in their personal shopping. This paper lays out why this transformation should be on the minds of many if not most B2B organizations. This document helps guide relevant stakeholders within Exceed your B2B clients' expectations - emulate the B2C model B2B organizations to develop and execute plans to increase their e-commerce proficiency with the goal of increasing sales, profits, customer retention and customer satisfaction.
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ibm, commerce, business to business, b2b, sales, enterprise, sales model, enterprise sales model
    
IBM

Care Is The New Marketing

Published By: Sprinklr     Published Date: Feb 28, 2018
"Complacency is kryptonite for customer care. It’s an evolving organism that requires speed and constant attention, and that’s why it’s imperative to stay up-to-date. Download for help with handling the complexities of social media, driving engagement, and increasing retention."
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social customer care, customer care, customer care program, customer service, social customer service, social media customer service, social media, social
    
Sprinklr

The Convergence of the Enterprise Sales Model

Published By: IBM     Published Date: Apr 26, 2017
B2B sales processes are being transformed by buyers who are demanding a more personalized buying experience similar to what they have experienced in their personal shopping. This paper lays out why this transformation should be on the minds of many if not most B2B organizations. This document helps guide relevant stakeholders within Exceed your B2B clients' expectations - emulate the B2C model B2B organizations to develop and execute plans to increase their e-commerce proficiency with the goal of increasing sales, profits, customer retention and customer satisfaction.
Tags : 
sales, b2b sales, buying experience, client experience, sales growth
    
IBM

Wake-Up Call for Employers

Published By: Bright Horizons     Published Date: Dec 14, 2016
New Data from the 2016 Modern Family Index shows turnover is a real risk for a large portion of today’s workforce: new parents.
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work-life balance, working parents, employer solutions, family-friendly workplace, employee well-being, workforce productivity, retention, engagement
    
Bright Horizons

How to Build a Dream Company

Published By: Bright Horizons     Published Date: Dec 14, 2016
New research has found that being a Dream Company – one that shows it cares about employees, provides them with learning and growth opportunities, and promotes work/life balance – drives retention, engagement, and talent attraction.
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employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care, child care centers
    
Bright Horizons

The Business Benefits of Being a Dream Company

Published By: Bright Horizons     Published Date: Dec 14, 2016
What’s the key to retaining, attracting, and engaging great employees? Research shows that for employers, there’s considerable strategic power in offering people a position in a Dream Company.
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employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care, child care centers
    
Bright Horizons

Building the Business Case for Benefits

Published By: Bright Horizons     Published Date: Dec 14, 2016
Study shows a decidedly scientific approach to benefits development and management, and illustrates emerging trends of benefits that are becoming “need to play,” as well as those growing substantially in popularity, emerging as “need to win.”
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employee benefits, trending benefits, tuition assistance program, value proposition, employee well-being, workforce productivity, retention, engagement
    
Bright Horizons

Back-Up Care at Work: The Winning Case for Employers and Employees

Published By: Bright Horizons     Published Date: Dec 14, 2016
Dependent-care breakdowns are a serious risk to business continuity. With child care already a challenge for much of the workforce, and elder care responsibilities on the upswing due to the aging population, smart organizations are moving toward a response strategy.
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business continuity, employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care
    
Bright Horizons

How to Survive the Talent Shortage in Healthcare

Published By: Bright Horizons     Published Date: Jun 23, 2017
Big changes are coming to the healthcare industry. Nurses and doctors are retiring at a record pace, just as more women than ever are entering medical school. The shift will result in hospital workforces that will be younger and predominantly female, resulting in greater risk for conflicts between work and families. Download our eBook to learn how dependent care programs help top healthcare providers around the country avoid costly absences and support critical talent goals.
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healthcare recruiting, retention, doctors, nurses, clinicians, dependent care, back-up care, child care
    
Bright Horizons

eBook: Putting the Squeeze on Productivity: The Challenges Facing the Sandwich Generation

Published By: Bright Horizons     Published Date: Jul 24, 2017
A prefect storm is brewing for employees in the “Sandwich Generation.” It’s a critical juncture: child care needs colliding with elder care demands right when employees are in key professional roles – and so exceptionally valuable to employers. Download our eBook to learn how to reduce absenteeism and improve productivity for employees managing their careers and care for both their children and aging parents.
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elder care, child care, employee retention, dependent care, back-up care, sandwich generation, work-life, absenteeism
    
Bright Horizons
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