retention

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How to Conquer Your First Talent Management Purchase

Published By: Cornerstone OnDemand     Published Date: Feb 07, 2017
It’s a fact: when companies employ newer talent management tools, they see reduced hiring times and higher retention rates. But what features, tool, and apps should you look for when shopping for a next-gen talent management system? Download “How to Conquer Your First Talent Management Purchase” and learn: • The fundamentals of talent management software (and why you need it!) • How to make the talent management business case to key business units • What to look for in a talent management software provider • Why a “unified” system drives tangible workforce growth Check out this brief on how to conquer your first talent management purchase today!
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Cornerstone OnDemand

Creating an Employment Brand that Increases Engagement, Retention & the Bottom Line

Published By: CareerBuilder     Published Date: May 06, 2010
It's no coincidence that many of today's most successful and admired businesses - Google, Whole Foods, IBM, USAA and UPS, to name just a few - are as widely recognized for their forward-thinking business practices as they are for their reputations as employers of choice. These companies all share one characteristic: A strong employment brand.
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branding, employment, recruiting, careerbuilder, usaa, ibm, ups, employer
    
CareerBuilder

Creating a Successful Email Always Starts with the Subject Line

Published By: Topica     Published Date: May 12, 2011
This whitepaper on creating a successful email is packed full of great tips, strategies and insights into carrying out successful email marketing campaigns!
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topica, email marketing, email marketing help, introduction to email marketing, successful email marketing, how to write a better subject line, e-mail design, reputation
    
Topica

AR Analytics Playbook: Beyond DSO 6 Metrics Every Financial Executive Should Be Tracking

Published By: Esker     Published Date: Jun 29, 2017
With little to no oversight into billing and collections‚ it can be hard to evaluate and improve the performance of accounts receivable (AR) processes — but not anymore. AR Automation solutions provide access to critical analytics that go beyond DSO to transform your AR department into a more strategic‚ value-added operation. Read our new AR Analytics Playbook to discover the six essential metrics that can bring big gains in efficiencies‚ such as: • Faster customer payments • Reduced administrative costs • Enhanced collections efficiencies • Improved customer retention The competition isn’t getting any weaker. Start strengthening your business with an AR automation solution today!
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accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
    
Esker

Intelligent Preservation - A New Strategy to Proactively Lower Litigation Costs While Protecting You

Published By: CompareBusinessProducts.com     Published Date: Jul 11, 2013
The costs of e-discovery are mind-blowing. Despite the technologists who announce advancements in storage, search and retrieval software to help drive down the unit costs, the frequency and sheer volume of e-discovery pushes costs in the opposite direction. With the ever burgeoning amount of data that is being created and retained each and every day, despite our best efforts to “govern” its retention, these costs seem destined to only escalate and further cut into corporate profits.
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legal, litigation, preservation, strategy, technology, e-discovery, cost effectiveness
    
CompareBusinessProducts.com

Personalized Marketing and Web Analytics

Published By: IBM     Published Date: Oct 15, 2013
How behavioral analytics fuels more personalized marketing
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increasing marketing value, improve returns, optimize websites, personalized marketing, web analytics, provide specific insights, personalization process, web marketers
    
IBM

Smarter customer service with IBM business analytics

Published By: IBM     Published Date: Oct 31, 2013
Grow revenue by building better relationships with your customers.
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analytics, customer service, business analytics, customer relationship management, business intelligence, social media, customer retention, customer loyalty
    
IBM

Transforming customer service with business analytics

Published By: IBM     Published Date: Oct 31, 2013
Business analytics can help customer service departments acquire the information and capabilities to transform themselves.
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analytics, customer service, business analytics, customer relationship management, business intelligence, social media, customer retention, customer loyalty
    
IBM

Power of Transformational Knowledge

Published By: Oracle     Published Date: Nov 13, 2013
Investing in the creation of a Transformational State of Knowledge builds a defensible advantage in delivering great customer experiences. There are 3 capabilities your company will need to be successful.
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zenithoptimedia, oracle, transformational knowledge, single knowledge base, consumer-empowered market, customer advocacy, social support, innovation communities
    
Oracle

Benefits of Web Self-Service

Published By: Oracle     Published Date: Nov 13, 2013
Customers want to solve their issues quickly and easily on the Web. Here we provide 3 recommended capabilities to invest in to transform company knowledge and Web self-service tools so you can achieve higher customer retention and save millions on support costs.
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zenithoptimedia, oracle, web self-service, customer service, customer satisfaction, social support sites, customer needs, personalized web content
    
Oracle

Driving Successful HR Leadership: Talent Management’s Role in Core Business Strategy

Published By: Oracle     Published Date: Nov 13, 2013
Being responsible for one-third of a business’ success already puts HR in a critical role. But it’s not just about finding the best people—it’s about finding the best people, at the lowest cost, with the lowest possible attrition and the best possible performance. And it’s about guiding your executive team to the right decisions using the language they understand best: numbers. Talent management—covering everything from recruiting and compensation to ongoing education and retention—has traditionally been managed in silos, with a series of disparate systems and disconnected processes and reports. In today’s data-driven world, CEOs demand more. This new study conducted by HR.com explores what’s working for organizations today and the biggest gaps to fill.
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zenithoptimedia, oracle, successful hr leadership, talent management, core business strategy, human resources, transactional to strategic, financial decisions
    
Oracle

Learn How 16 Minutes of Development Work Is Proven to Deliver 10% Higher Employee Productivity

Published By: ADP     Published Date: Mar 02, 2018
68% of US employees are disengaged1 and 50% of employees will leave companies due to bad managers. You can’t afford mediocre leadership. If your business could deliver a 10% improvement in leadership behaviors from a total of 16 minutes of development work,3 imagine the potential for increased productivity, performance and retention you could achieve. CompassSM powered by ADP® is a next-generation diagnostic and learning solution that helps you to boost your people’s leadership and collaboration skills in order to grow your teams from good to excellent. It’s scientifically proven to increase your team’s skills over time. Give your organization a competitive edge as you develop your people into better leaders and collaborators.
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ADP

Digitally Distracted: 3 Secrets for Keeping Your Millennial Workforce Engaged

Published By: newrow_     Published Date: Jan 29, 2015
Corporate training programs must be modified to resonate with Millennials, and the first step in doing so is understanding how technology has changed this generation’s behaviors. To better engage, onboard, attract and retain Millennial talent, here are three ways companies can structure their training initiatives to meet our future workforce’s unique learning and working style.
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emloyee retention, employee engagement, employee training, best practices, employee training programs
    
newrow_

Reliable Storage for High-Definition Video Surveillance with Nexsan E-Series

Published By: Nexsan by Imation     Published Date: May 11, 2015
Heightened physical security concerns spanning all industries, coupled with technological advancements is driving the requirement for higher camera resolutions, more fields of view with wider dynamic range and longer storage retention periods.
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imation, nexsan, physical security, camera, surveillence, storage, online surveillance, storage management
    
Nexsan by Imation

Psychology and CX Series: Different people, different clicks

Published By: Clicktale     Published Date: Sep 26, 2016
In this first paper of the Clicktale Psychology and Customer Experience Series, we examine how retailers can leverage personality type to reach visitors more effectively, raise conversions, and keep customers coming back. Learn how you can harness buyer personality insights to grow your online business.
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clicktale, psychology, customer experience, customer reach, conversions, customer retention
    
Clicktale

Key Strategies to Retain Your Loyalty Program Customers

Published By: CrowdTwist     Published Date: Apr 18, 2016
Retaining customers in a loyalty program requires deep insights and proper incentives to demonstrate your knowledge about consumers and their value to your brand. This whitepaper offers key strategies to help you keep the customers you have.
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retention, customer, loyalty, strategy, consumers, insights
    
CrowdTwist

Restoring Connections

Published By: IBM     Published Date: Jul 31, 2015
Commoditization is a serious threat to the telecommunications industry. Most CSPs offer similar services at rates designed to win what has become a price war. As a result, many face decreasing margins and difficulty sustaining differentiation based on prices or products alone. On top of commoditization, CSPs also face competition from OTT providers and an increasingly knowledgeable and demanding customer base. With access to growing amounts of data from an ever-increasing number of sources and devices, today’s empowered, savvy consumers know what they want and expect to get it.
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ibm, telco, csps, big data, commoditization, customer retention
    
IBM

Top Ten Compensation Mistakes Made by Small Businesses

Published By: IBM     Published Date: Oct 06, 2014
We know it is easy for small businesses to fall into the trap of treating compensation performance as "something to worry about when we get bigger." The fact is, organizations of all sizes need to attract, retain and motivate employees, and compensation is a critical element in any strong talent strategy. Download your complimentary copy of our "Top Ten Compensation Mistakes Made by Small Businesses" today to discover: 1) Common compensation mistakes made by small business 2) How to avoid the small business traps 3) How to ensure that your pay plan supports your business objectives
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compensation performance, small businesses, employee retention, employee performance, knowledge management, best practices, business analytics, employee performance management
    
IBM

A Must Read: 2011's Hottest Email Tips

Published By: SilverPop     Published Date: Dec 30, 2010
Stay up-to-date on the latest in email marketing and learn what you can expect to see from email marketers in 2011. From growing trends in opt-in methods to a continued focus on retention and re-engagement, this white paper is sure to keep you current on everything email marketing. Download the white paper today!
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silverpop, email marketing, multichannel, social marketing, facebook, twitter, isp, opt in
    
SilverPop

It's Not All About Prospects: 4 Keys to Higher Customer Retention with Nurturing Programs

Published By: TreeHouse Interactive     Published Date: Jul 27, 2010
This quick guide-written by marketing automation expert Ardath Albee details practical strategies and tactics to use in retaining customers.
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treehouse, marketing automation, b2b, b2c, branding, objectives, nurturing, channel relationships
    
TreeHouse Interactive

How to Maximize Revenue by Sending Targeted Promotions to Customers

Published By: Infor     Published Date: Apr 01, 2010
This paper explores the dilemma of looking into retention rates and customer profitability and offers a solution to this dilemma. You'll also learn how to increase customer loyalty and retention while increasing revenue.
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infor, targeted promotion, customer loyalty, retention rates, customer profitability, real-time data, analytics, crm
    
Infor

2009 Top 10 IT Service Management (ITSM) Vendor Report - Independent Research

Published By: Business-Software     Published Date: Apr 02, 2009
With help desk automation, companies can increase collaboration and information-sharing among the various departments that play a role in customer satisfaction, including customer service, product development, and quality assurance, as well as field consultants and support staff. Additionally, help desk automation can tightly integrate both internal and external support processes. Learn more today!
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itil, itsm, service management, help desk, automation, customer satisfaction, loyalty, retention
    
Business-Software

Reduce Churn Through Enterprise Feedback Management and Predictive Analytics.

Published By: SPSS     Published Date: Jun 30, 2009
Read how Cabelcom recognized the key to tackling churn and was able to identify the point at which customers become dissatisfied with their service.
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spss, cablecom, customer retention, crm, churn rate, reduce churn, predictive analytics, statistics
    
SPSS

Let Customer Feedback Do The Driving and Learn Why.

Published By: SPSS     Published Date: Jun 30, 2009
This paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation and improving the predictive capabilities of the IT organization.
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predictive enterprise, spss, enterprise feedback management, efm, customer-driven innovation, crm, customer relationship management, customer experience
    
SPSS
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