retention

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Customer Resource Management and Marketing for the Cellular Retailer

Published By: Data Guard Systems     Published Date: Aug 21, 2009
Customer Resource Management (CRM) and marketing are essential parts of today's cellular/wireless retail business. Given the ever-increasing competition for every consumer dollar, being able to develop effective and directed marketing programs can define the longevity of a cellular retailer's success.
Tags : 
customer resource management, cell phone, telecom, telecommunications, cellular retailer, telecom marketing, crm, customer relationship management
    
Data Guard Systems

Understanding the HP Data Deduplication Strategy

Published By: HP     Published Date: Jul 08, 2009
Data deduplication technology represents one of the most significant storage enhancements in recent years, promising to reshape future data protection and disaster recovery solutions. Data deduplication offers the ability to store more on a given amount of storage and replicate data using lower bandwidth links at a significantly reduced cost. This white paper explains how deduplication technologies work in practice, the pros and cons of each approach, and when to choose a particular type.
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data, data deduplication, data dedupe, disaster recovery, data protection, storage, bandwidth, virtual library system
    
HP

Best Practices for Mid-Market CRM

Published By: Soffront     Published Date: Aug 21, 2009
In the decade since customer relationship management (CRM) software first appeared on the market, implementation of the enterprise application suite that helps businesses find new customers, retain existing customers and otherwise increase revenues have gained a reputation as being risky ventures, subject to user rejection, cost overruns, and missed deadlines.
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crm, customer relationship mangement, crm software, crm application, crm app, customer retention, customer satisfaction, lead generation
    
Soffront

The Increasing Role of Compliance Mandates: Archive Management

Published By: Xiotech     Published Date: Mar 01, 2007
Many organizations have no policies in place for retaining, managing, and purging documents. This paper looks at some of the basic components of a document strategy—retention, management, and destruction—and highlights some of the current compliance drivers that make it all necessary.
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archive management, email archiving, email archive, data warehousing, compliance, data retention, xiotech, data management
    
Xiotech

Bringing Humanity Back to the Web

Published By: Live Person     Published Date: Jan 22, 2007
In today’s world, it may seem like there is barely enough time to stay on top of running a business, let alone for perceived luxuries like personal interaction over every transaction. This white paper looks at the benefits of combining two popular online communication tools- email marketing and live chat - to boost customer loyalty and retention.
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email marketing, liveperson, live chat, chat, customer loyalty, live person, customer support, service management
    
Live Person

Big Fish, Small Pond or Small Fish, Big Pond

Published By: ZIGZAG Marketing, Inc.     Published Date: Feb 13, 2007
If you're a big fish in a small pond, you're probably one of the leaders in the market space you've defined as your pond. Conversely, if you're a small fish in a big pond, you're probably trying to be too many things to too many people, which dilutes your strengths and takes away any competitive advantage you might have. Which category do you fall into?
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strategic planning, strategic marketing, loyalty and retention, product planning, product lifecycle management, zigzag
    
ZIGZAG Marketing, Inc.

Cost Justification: Profitable Customer Loyalty

Published By: Business Assyst     Published Date: Mar 26, 2007
Interest in customer loyalty programs has never been more avid. After a number of years when such programs always seemed to be on the brink of taking off - but never quite managed to reach expectations - recent years have seen a real and dramatic increase in their uptake. This paper explores the issues which need to be addressed in order to cost justify the implementation of a customer loyalty system.
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crm, customer relationship management, customer experience management, loyalty, retention, business metrics, affinity, business assyst
    
Business Assyst

The Future of the Loyalty Industry

Published By: Business Assyst     Published Date: Mar 26, 2007
The last ten years has been devoted to developing ways of gaining knowledge of and understanding customers, the next ten years will be devoted to developing ways of using the information. Those that do this effectively will win and those that don't bother will surely fail.
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business analytics, business metrics, customer relationship management, crm, loyalty, affinity, retention, business assyst
    
Business Assyst

PDF/A and the Document Retention Landscape

Published By: Adlib Software     Published Date: Aug 21, 2007
Read this whitepaper to learn about PDF/A and how it must be implemented in conjunction with tools and applications to manage records according to the various business practices and recordkeeping processes today's information-dependant organizations employ.
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data management, adlib, adlib software, document management, pdf, portable document format, adobe acrobat, pdfs
    
Adlib Software

Electronic Signature Assurance & the Digital Chain-of-Evidence

Published By: ProofSpace     Published Date: Aug 17, 2007
This white paper defines the life cycle of an electronically signed record and describes  the requirements for handwritten signature-equivalence throughout its retention period.
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proofspace, proofmark, signing key vulnerability, trustworthy time, authenticated time stamps, time existence of data, electronic postmark, asymmetric key cryptography
    
ProofSpace

Enhancing the Customer Experience with Loyalty Management

Published By: SAP     Published Date: Mar 29, 2011
Discover how deploying functionality for loyalty management in SAP Customer Relationship Management helps you collect valuable data that enables you to enhance the customer experience. You can then increase customer retention and foster development of a community of customers who serve as advocates for your business.
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sap crm, loyalty program, crm processes, business intelligence, customer relationship management
    
SAP

Email Archiving Made Simple - Quick Start Guide

Published By: MessageLabs     Published Date: Jun 03, 2009
Planning to implement an email archiving system? There are many issues to consider – legal risks, storage concerns and data security – it can seem a complex topic!Download this guide to help you make informed decisions about your archiving requirements
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email archiving, it manager, symantec, messagelabs, search, retrieval, communications, retention
    
MessageLabs

Who Are My Best Customers? Get Greater Value From Your Customer Database.

Published By: SPSS     Published Date: Jun 29, 2009
This paper will focus on how a company might identify its best customers, but the same process could be used for other customer segments.
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spss, customer management, consumer behavior, customer retention, crm, customer service, cost-effective strategies, customer database
    
SPSS

If Only I Knew - how Data Mining techniques can be used

Published By: Discovery Corps, Inc.     Published Date: Nov 20, 2009
Seeing into the hearts and minds of our customers is impossible; but this article describes how Data Mining techniques can be used to create strategies and tactics to increase customer retention and value.
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data mining, business intelligence, predictive modeling, customer retention, high-value customers, decision support, clustering, discovery corps
    
Discovery Corps, Inc.

Email Retention and Archiving

Published By: Symantec.cloud     Published Date: Jan 26, 2011
Manage Electronic Records, Minimize Workplace Risks and Maximize Compliance. Learn about the legal and compliance regulations associated with maintaining your business critical emails. Understand how your business could face legal issues if a proper archiving solution is not in place.
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symantec cloud, email retention, archiving, legal and compliance, epolicy institute, compliance, policy based management, email archiving
    
Symantec.cloud

Strategically Social: 5 Keys to Becoming a Social Business

Published By: Radian6     Published Date: Oct 26, 2011
This eBook by Brent Leary highlights how companies are integrating social tools and strategies in today's business environment.
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social media, ebook, retention, social strategy, brent leary, social media marketing, crm, saas
    
Radian6

CMOs' Advice: Common Digital Problems and New Ideas for Improvement.

Published By: Webtrends     Published Date: Jun 13, 2011
Awareness, conversion, retention. As a marketer, your job hasn't changed, but the digital ecosystem changes fast. In this whitepaper from the CMO Council, top marketing execs discuss digital challenges and the resulting opportunities. Sponsored by Webtrends.
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webtrends, cmo, international, digital marketing, process, partnerships, go-to-market, customer experience
    
Webtrends

Onboarding and Socialization for Better Retention

Published By: Cytiva, Inc.     Published Date: Aug 30, 2010
Studies show that as much as four percent of employees quit after their first day. Even if the employee makes it through the first fragile weeks of employment, most employers agree that employees decide within the first six months whether they are going to stay or leave. The crucial time period during which we either ignite and engage or risk losing new employees is during the onboarding period.
Tags : 
retention
    
Cytiva, Inc.

Keep Your Best Employees Working for You

Published By: Profiles International     Published Date: Aug 30, 2010
Download this guide we'll provide you with the Top 5 Strategies for Motivating and Retaining Top-Performing Employees: Employee Orientation, Performance Evaluations, Occupational Assessments, Succession Planning
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retention, keeping employees
    
Profiles International

Ademero Document Management Software - Streamlining the Accounts-Payable Process

Published By: Ademero     Published Date: Oct 04, 2010
Managing accounts payable is a common practice in every commercial establishment. Whether you deal with goods or provide services, materials and supplies have to be purchased to conduct ordinary business.
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document management, paper capture, paper scanning, workflow management, paperless office, document storage, automated workflow, retention policies
    
Ademero

Improve Engagement and Retention with Superior Onboarding

Published By: iCims     Published Date: Dec 06, 2013
In this recorded webinar you will learn how implementing iCIMS Onboard will help increase your onboarding efficiencies while increasing new hire engagement with branded onboarding portals.
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icims, onboarding, eeo, hiring, new hire paperwork, staffing, new hires, onboarding
    
iCims

Retaining your IT staff

Published By: IntaPeople     Published Date: Nov 04, 2010
Great perks are often handed out freely to the sales team, but what about the IT staff that support this function? If employers are going to grow their business, they need to keep their best IT staff happy.
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business, staff retention, technology, human resources, management
    
IntaPeople

Talent Retention: Six Technology-Enabled Best Practices

Published By: Taleo     Published Date: Jan 25, 2012
Notably, more than 1,000 CEOs were asked: "How important are the following sources of competitive advantage in sustaining your growth over the long term?" The number one response - chosen by 97 percent - was "access to, and retention of, key talent."
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taleo, human resources, talent retention, talent management, hr management, employee talent
    
Taleo

UK Email Retention Policies

Published By: Messaging Architects UK     Published Date: Nov 19, 2010
A paper by Stewart Room, one of EMEA's leading legal experts on data protection and security.
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uk email legislation, email, archiving, email archiving, email policy, uk law, enterprise software
    
Messaging Architects UK

Leveraging EMC Deduplication Solutions for Backup, Recovery, and Long-term Information Retention

Published By: EMC Corporation     Published Date: Mar 08, 2012
Data deduplication is not just altering how backup targets are used; it dramatically affects operating efficiencies, simplifies remote office data protection, and makes disaster recovery significantly more affordable and realistic. Read on.
Tags : 
leveraging, emc, deduplication, solutions, backup, recover, long-term information, retention
    
EMC Corporation
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