retention

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Get It Right to Get Results: Creating the Business Case for RPO

Published By: Pinstripe     Published Date: Aug 21, 2012
The current economic climate makes now the ideal time to consider the financial and operational benefits of an external recruitment provider.
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custom recruitment, employee recruitment, employee retention, executive recruiters, global recruiting, global talent acquisition, hr outsourcing, hr recruiting, hr rpo
    
Pinstripe

How Flash Storage is Changing the Economics of SaaS Businesses

Published By: Kaminario     Published Date: May 05, 2016
The most successful Software-as-a-Service (SaaS) businesses adopt infrastructure strategies that deliver the economics, agility, and user experience that support customer acquisition and retention.
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storage management, performance management, best practices, application integration, software protection, business intelligence, infrastructure, business management, service management
    
Kaminario

Harness the power of analytics and AI to predict what’s next.

Published By: Avanade DACH     Published Date: May 08, 2018
In this six-step guide, we aim to help you solve your data challenges to prepare for advanced analytics, cognitive computing, machine learning and the resulting benefits of AI. We’ll show you how to get your data house in order, scale beyond the proof of concept stage, and develop an agile approach to data management. By continually repeating the steps in this guide, you’ll sharpen your data and shape it into a truly transformational business asset. You’ll be able to overcome some of the most common business problems, and work toward making positive changes: • Improve customer satisfaction • Reduce equipment outages • Increase marketing campaign ROI • Minimize fraud loss • Improve employee retention • Increase accuracy for financial forecasts
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Avanade  DACH

Combating the Rehab Talent Shortage

Published By: Kindred Hospital Rehabilitation Services     Published Date: Feb 22, 2019
A rehab program is only as good as its staff. Acquiring, retaining and keeping rehab talent engaged is critical for program effectiveness. Staffing issues can burden providers with additional costs and make it hard for them to deliver a consistently high quality of care, but there are key strategies to help relieve the staffing burden. The medical industry is facing a growing talent shortage. Recent estimates predict that America will be short of more than 130,000 doctors by 2025.1 Specialized departments will suffer especially high shortage rates. If healthcare providers want to minimize the impact of this shortage, they must optimize their recruitment and retention practices. This guide details the best strategies for making that happen.
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Kindred Hospital Rehabilitation Services

2017 State of Global Customer Service Report

Published By: Microsoft     Published Date: Mar 23, 2018
Expectations for Customer Service continue to rise around the globe. Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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Microsoft

Keeping Your Talent on Top Form

Published By: Skillsoft     Published Date: Apr 23, 2015
In this paper, Judith Leary-Joyce explains why it is important to always be on the lookout for new talent, while also building existing employees’ CVs. From recruitment to development to retention and succession planning, Judith explains just how important learning is to every stage of the talent management lifecycle. So get reading quickly because the talent pipeline never stops moving.
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talent recruitment and development, talent management lifecycle, retention of employees, skillsoft, workforce management software, employee training software, recruiting software/services, employee performance management
    
Skillsoft

Data Protection and Retention - Flier

Published By: Ogilvy - IBM UK     Published Date: Aug 08, 2011
Take a look at this flier for additional information regarding archiving and retention solutions from IBM.
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ibm uk, data protection, information systems, information management, business continuity, business resiliency, business availability, dp&r, dp+r, dp and r, networking, security, knowledge management, storage, business technology, data center
    
Ogilvy - IBM UK

Storage-efficient Data Protection and Retention

Published By: Ogilvy - IBM UK     Published Date: Aug 08, 2011
This ESG whitepaper reviews challenges introduced by data growth and focuses on IBM data protection and retention products/technologies that address storage efficiency.
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ibm uk, esg, data growth, data protection, information systems, information management, business continuity, business resiliency, business availability, dp&r, dp+r, dp and r, networking, security, storage, business technology, data center
    
Ogilvy - IBM UK

Rethink Data Protection and Retention Now

Published By: Ogilvy - IBM UK     Published Date: Aug 08, 2011
This whitepaper explores the latest challenges and innovations in data protection and retention.
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ibm uk, data protection, information systems, information management, business continuity, business resiliency, business availability, dp&r, dp+r, dp and r, networking, security, storage, business technology, data center
    
Ogilvy - IBM UK

IBM Information Archive - Data Sheet

Published By: Ogilvy - IBM UK     Published Date: Aug 08, 2011
Browse the data-sheet for additional information regarding archiving and retention solutions from IBM.
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ibm uk, data protection, information systems, information management, business continuity, business resiliency, business availability, dp&r, dp+r, dp and r, networking, storage, business technology, data center
    
Ogilvy - IBM UK

Guide: “Four Steps to Navigate the Rise of the Social Enterprise—A Guide for Global Organisations”

Published By: Workday Nordics     Published Date: Feb 01, 2019
HCM technology will play a key role in helping organisations navigate this rise of the social enterprise, providing the ability to manage the full worker life cycle from recruitment to retention and delivering the analytics and insights needed to drive key business decisions related to human capital. Read about the four steps businesses should take now.
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workday, workforce technology, digital strategy
    
Workday Nordics

2017 STATE OF GLOBAL CUSTOMER SERVICE REPORT

Published By: Microsoft     Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
Tags : 
customer service, customer loyalty, digital trends, multiple channels, microsoft
    
Microsoft

Four Steps to Navigate the Rise of the Social Enterprise—A Guide for Global Organizations

Published By: Workday     Published Date: Feb 18, 2019
Human capital management technology plays a key role in helping organizations navigate the rise of the social enterprise, providing the ability to manage the full worker lifecycle, from recruitment to retention, and delivering the analytics needed to drive key business decisions. Read about the four steps businesses should take now.
Tags : 
workday, workforce technology, digital strategy
    
Workday

Financial Services: Drive Acquisition, Retention, and Innovation Using Customer Feedback

Published By: Bazaarvoice     Published Date: May 17, 2013
Learn how authentic customer feedback helps card issuers, online and retail banks, insurance companies, and credit unions drive sales, loyalty, and lifetime customer value - while remaining compliant with industry regulations.
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customer acquisition, customer retention, customer innovation, compliance, financial service providers
    
Bazaarvoice

5 Ways to Maximize the Value of Your E-Commerce Video

Published By: Limelight Networks     Published Date: May 17, 2011
In this report you will learn how to optimize your e-commerce videos to improve conversion rates and boost online product sales.
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limelight networks, website performance, customer retention, online buying experience, seo, search optimization, metadata, workflow, mobile distribution, video content, branding, delivery acceleration, e-commerce video
    
Limelight Networks

2014 HR Executive Survey Results

Published By: Keas     Published Date: Sep 17, 2013
Keas surveyed more than 100 Human Resource Executives across the United States via an online survey between July 31 and August 16, 2013. This survey tracked HR executive opinions on HR topics and plans and priorities for the 2014 calendar year. The survey revealed health and wellness programs are taking center stage in employee engagement and retention. With healthcare costs and obesity-related diseases on the rise and wellness incentives baked into the Affordable Care Act (ACA), this will be the first year health will play a major role in health benefits as organizations integrate preventative care programs to manage costs.
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health and wellness, wellness programs, health and wellness programs, aca, affordable care act, hr trends
    
Keas

Increase Employer Group Retention through Collaborative, Actionable Analytics

Published By: MedeAnalytics     Published Date: Mar 09, 2012
Providing employer group customers an easy-to-use analytical platform is one of the key ways health plans can demonstrate value and improve retention. Read to find out more about how Employer Reporting can help health plans and their customers.
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healthcare, employer retention, reporting, analytics, collaborative analytics, hospitals
    
MedeAnalytics

Choosing the Right API Management Solution for the Enterprise User

Published By: CA Technologies     Published Date: Aug 22, 2017
Today, 75% of Twitter traffic and 65% of Salesforce.com traffic comes through APIs. But APIs are not just for the social Web. According to ProgrammableWeb.com, the number of open APIs being offered publicly over the Internet now exceeds 2000—up from just 32 in 2005. Opening APIs up to outside developers enables many technology start-ups to become platforms, by fostering developer communities tied to their core data or application resources. This translates into new reach (think Twitter’s rapid growth), revenue (think Salesforce.com’s AppExchange) or end user retention (think Facebook).
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CA Technologies

Free ebook on improving compliant time: “Law firms face a time and billing crossroads”

Published By: Intapp     Published Date: Jan 09, 2019
The legal industry is well past the days when scrawled notes in a day planner constituted time recording. The business of law has changed, requiring that time entries comply with client requirements and firm objectives. We believe the path forward is a new concept that we call “compliant time”: a way to streamline timekeeping and improve time-capture accuracy while also ensuring adherence to OCGs.This ebook explores the gaps and inefficiencies in the current stateat most law firms and shows how compliant time can help resolve these issues. Insights into how current processes impact and inhibit internal law firm stakeholder objectives reveal why firms simply must find new approaches. Declining realization rates, competitive market forces, and lawyer attraction/retention challenges are all factors that point to a need for change in time and billing technology.
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law firm timekeeping, law firm better timekeeping, law firm improving timekeeping, law firm timekeeping problems, law firm timekeeping issues, law firm automated timekeeping, law firm better automated timekeeping, law firm timekeeping automation, law firm compliance, law firm better compliance, law firm improving compliance, law firm compliance problems, law firm compliance issue, law firm ocg compliance, law firm ocg better compliance, law firm ocg improving compliance, law firm ocg compliance problems, law firm ocg compliance issues, law firm automated ocg compliance
    
Intapp

Build your business on the four pillars of predictive analytics

Published By: IBM     Published Date: Oct 26, 2016
Predictive analytics transforms organizations. Watch this video to see how predictive analytics can improve outcomes in four strategic areas critical to the success of your business: - Customer satisfaction and retention - More effective HR processes - Fraud and threat detection and prevention - Revenue growth and profitability
Tags : 
ibm, analytics, predictive analytics, enterprise applications, business technology
    
IBM

Predictive Analytics in Customer Experience: The Secret to Great Customer Relationships

Published By: IBM     Published Date: Jan 18, 2017
Many companies can't predict which customer they will retain or which customers will increase their spend. With predictive analytics they can. This knowledge brief from Aberdeeon Group highlights research findings that show organizations which apply predictive analytics are able to: Establish timely and accurate insights into customer behavior. Empower employees to do their jobs more effectively. Encourage more repeat business and higher wallet share
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predictive analytics, customer experience, customer relationships, customer retention, customer behavior, residual business
    
IBM

Seven Reasons You Need Predictive Analytics Today

Published By: IBM     Published Date: Jan 18, 2017
Predictive analytics has come of age. Organizations that want to build and sustain competitive advantage now consider this technology to be a core practice. In this white paper, author Eric Siegel, PhD, founder of Predictive Analytics World, reveals seven strategic objectives that can only be fully achieved with predictive analytics. Read this paper to learn how your organization can more effectively: Compete – Secure the most powerful and unique competitive stronghold Grow – Increase sales and retain customers competitively Enforce – Maintain business integrity by managing fraud Improve – Advance your core business capacity competitively Satisfy – Meet today's escalating consumer expectations Learn – Employ today's most advanced analytics ....and finally, render your business intelligence and analytics actionable.
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predictive analytics, increase sales, customer retention, fraud management, consumer expectations
    
IBM

Four Steps to Navigate the Rise of the Social Enterprise—A Guide for Global Organizations

Published By: Workday     Published Date: Feb 04, 2019
Human capital management technology plays a key role in helping organizations navigate the rise of the social enterprise, providing the ability to manage the full worker lifecycle, from recruitment to retention, and delivering the analytics needed to drive key business decisions. Read about the four steps businesses should take now.
Tags : 
workday, workforce technology, digital strategy
    
Workday

Making SOP Training More Effective

Published By: UL EduNeering     Published Date: Jul 05, 2012
SOPs are critical to efficient manufacturing operations, quality control, and regulatory compliance. This paper reviews best practices for the Life Science industry for training on SOPs, and how learning management technology has the potential to improve learner retention through automated assessments.
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fda, gmp, gcp, gxp, cms, osha, qsr, 21 cfr part 11, regulatory compliance, pharmaceuticals, medical device, good manufacturing practices, quality system regulation, online compliance training, part 11 compliance, fda part 11 compliance, iso 13485, quality management system, life science, health care
    
UL EduNeering

Employee Retention

Published By: TriNet     Published Date: Jul 28, 2015
How to keep the keepers and maintain optimal turnover levels.
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employee retention management, turnover levels, employee performance management, effective retention policy, hr functions, enterprise applications
    
TriNet
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