retention

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Keeping Your Talent on Top Form

Published By: Skillsoft     Published Date: Apr 23, 2015
In this paper, Judith Leary-Joyce explains why it is important to always be on the lookout for new talent, while also building existing employees’ CVs. From recruitment to development to retention and succession planning, Judith explains just how important learning is to every stage of the talent management lifecycle. So get reading quickly because the talent pipeline never stops moving.
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talent recruitment and development, talent management lifecycle, retention of employees, skillsoft, workforce management software, employee training software, recruiting software/services, employee performance management
    
Skillsoft

Key Strategies to Retain Your Loyalty Program Customers

Published By: CrowdTwist     Published Date: Apr 18, 2016
Retaining customers in a loyalty program requires deep insights and proper incentives to demonstrate your knowledge about consumers and their value to your brand. This whitepaper offers key strategies to help you keep the customers you have.
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retention, customer, loyalty, strategy, consumers, insights
    
CrowdTwist

KPIs, Remuneration & Retention for B2B Telemarketers

Published By: GrowthIntel - INT     Published Date: Jul 06, 2017
It takes a lot of money and resource to recruit and train new, talented telemarketing agents. So what can businesses do to keep their telemarketing teams focused and happy? This ebook provides guidance on: • Which KPIs to track • The best way to structure a bonus plan • How to retain your best agents It also lists the questions you should ask when selecting a telemarketing agency.
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customer acquisition, data updates, call quality, results, team culture, long term career prospects, employee, kpi
    
GrowthIntel - INT

La Planification des Successions : En quoi Est-ce Indispensable?

Published By: Lumesse     Published Date: Feb 13, 2015
This White Paper illustrates the real challenge of retention and development of talent in the UK.
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retention and development of talent, mobility of talent, talent control, succession management, robust succession planning
    
Lumesse

Leading Performing Arts Center increases employee productivity via SharePoint online

Published By: Longi Engineering     Published Date: Jan 23, 2018
Longi Engineering, a leading Microsoft SharePoint partner, was engaged to assist a leading Performing Arts Center in implementing an organizational SharePoint intranet to allow them to increase employee collaboration, automate previously manual processes and collaborate more effectively. The organization faced numerous challenges such as document management, legal contract workflow, records retention and labor intensive/error prone manual processes.
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software development, it consulting services, net software solutions, microsoft sharepoint
    
Longi Engineering

Learn About Employee Assessments and How They Can Help Improve Your Workforce and Bottom Line

Published By: Profiles International     Published Date: Apr 08, 2011
Employee assessments can give organizations and managers consistent, in-depth, and objective information about their people. This Information helps leaders and managers rely less on gut instinct and make smarter people decisions.
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employee assessment, job performance, hard skills, soft skills, job matching, employment lifecycle, productivity, roi
    
Profiles International

Learn How 16 Minutes of Development Work Is Proven to Deliver 10% Higher Employee Productivity

Published By: ADP     Published Date: Mar 02, 2018
68% of US employees are disengaged1 and 50% of employees will leave companies due to bad managers. You can’t afford mediocre leadership. If your business could deliver a 10% improvement in leadership behaviors from a total of 16 minutes of development work,3 imagine the potential for increased productivity, performance and retention you could achieve. CompassSM powered by ADP® is a next-generation diagnostic and learning solution that helps you to boost your people’s leadership and collaboration skills in order to grow your teams from good to excellent. It’s scientifically proven to increase your team’s skills over time. Give your organization a competitive edge as you develop your people into better leaders and collaborators.
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ADP

Learn How Toyota Collections Increased Customer Retention and Grew Their Portfolio by 9%

Published By: FICO EMEA     Published Date: Feb 11, 2019
Toyota Financial Services Optimizes Collections Treatments with a Customer-Centric Approach
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collections treatment optimisation, customer retention, lending decision, collection optimisation, debt managemen, auto leasing financing, automated credit decisioning
    
FICO EMEA

Learn The History of Talent Management to Understand Its Future

Published By: Lawson     Published Date: May 11, 2011
What's the current view of talent management, and what are the opportunities and challenges of the next decade.
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lawson hcm, workforce management practices, integrated talent management, jay jamrog, hci, aging workforce, talent acquisition, onboarding
    
Lawson

Learning and Development: The New Business of Business Leaders

Published By: Taleo     Published Date: Mar 30, 2012
This installment is on challenges and opportunities in learning and development, including keeping critical skill areas current; increasing and broadening your people's skills to face future change; leveraging learning and development as a key driver of engagement and retention; and developing strong leaders, including yourself.
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employee wellness, corporate wellness, human capital management, wellness strategy, employee engagement, human resources, human resource management, talent management
    
Taleo

Let Customer Feedback Do The Driving and Learn Why

Published By: SPSS, Inc.     Published Date: Mar 31, 2009
This paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation and improving the predictive capabilities of the IT organization.
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predictive enterprise, spss, enterprise feedback management, efm, customer-driven innovation, crm, customer relationship management, customer experience
    
SPSS, Inc.

Let Customer Feedback Do The Driving and Learn Why.

Published By: SPSS     Published Date: Jun 30, 2009
This paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation and improving the predictive capabilities of the IT organization.
Tags : 
predictive enterprise, spss, enterprise feedback management, efm, customer-driven innovation, crm, customer relationship management, customer experience
    
SPSS

Leveraging EMC Deduplication Solutions for Backup, Recovery, and Long-term Information Retention

Published By: EMC Corporation     Published Date: Mar 08, 2012
Data deduplication is not just altering how backup targets are used; it dramatically affects operating efficiencies, simplifies remote office data protection, and makes disaster recovery significantly more affordable and realistic. Read on.
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leveraging, emc, deduplication, solutions, backup, recover, long-term information, retention
    
EMC Corporation

Leveraging KYC Capabilities to Minimize Risk and Benefit Customers

Published By: Fiserv     Published Date: Nov 08, 2017
Featuring Andy Schmidt, Principal Executive Advisor Knowing your customer is key to driving a successful strategy for client security and retention. Watch this video to get a picture of how KYC can be deployed for risk minimization, work with compliance, and make security measures more frictionless using cutting edge technology.
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kyc, know your customer, beneficial ownership, financial crime, financial crimes, compliance, enhanced due diligence, suspicious activity report
    
Fiserv

Leveraging the 360 Degree Customer View to Maximize Up-Sell and Cross-Sell Potential

Published By: Aberdeen Group     Published Date: Oct 19, 2011
A true 360 degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more repeat business from established customers. This report will explore how Best-in-Class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. As a result of these strategies, companies with more accurate and timely information about their prospect or customer can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client.
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aberdeen, technology, customer, up-sell, best in class companies, communications, customer satisfaction, business integration
    
Aberdeen Group

Live Online Training that Works: Strategies for High Impact Learning and Development

Published By: Citrix Online     Published Date: Jun 09, 2010
This eBook describes techniques to maximize the effectiveness of training delivered online "live" and in real time--in terms of planning and execution to maximize engagement and retention--and to achieve measurable results.
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citrix gototraining, live online training, elearning, best practices, video conferencing, voice over ip, human resources services, employee monitoring software
    
Citrix Online

Long Term Data Retention: 5 Key Considerations

Published By: Quantum - Quinstreet     Published Date: Aug 10, 2011
This technology brief provides 5 topics to think about as you design your long-term data retention plans.
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networking, storage, best practices, server virtualization, open source, data replication, business technology, virtualization
    
Quantum - Quinstreet

Love 'Em, Leave 'Em and Move On

Published By: Bronto     Published Date: Mar 28, 2014
A love-infused tale of how email strategy may just save your relationships' or end them. This entertaining and informative paper explains how analyzing a small set of key metrics will provide answers to the big questions around declining engagement rates.
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bronto, matketing, email marketing, subscribers, list serve, loyalty program, customer loyalty, customer retention
    
Bronto

Make Storage Stress - free

Published By: HP     Published Date: Aug 26, 2014
HP Simply StoreIT takes the stress out of storage. HP and our network of over 200,000 channel partners worldwide can help you choose the right solutions to fit your biggest business challenges. We can help you overcome obstacles including too little time for managing IT, budgets for upgrading infrastructure, and too many business risks and threats. Now you can take charge of virtualization, storage for business solutions such as Exchange and SQL Server, growing file shares, and data protection for business continuity. Improve your operational efficiency, reduce your risks, and lower storage costs. See how.
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storage, budgets, server, virtualization, file, data, business, technology
    
HP

Making SOP Training More Effective

Published By: UL EduNeering     Published Date: Jul 05, 2012
SOPs are critical to efficient manufacturing operations, quality control, and regulatory compliance. This paper reviews best practices for the Life Science industry for training on SOPs, and how learning management technology has the potential to improve learner retention through automated assessments.
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fda, gmp, gcp, gxp, cms, osha, qsr, 21 cfr part 11
    
UL EduNeering

Marketing Predictions for 2018: Perspectives From Customer Loyalty Experts

Published By: CrowdTwist     Published Date: Jan 30, 2018
Due to the continuous wave of new technologies and platforms entering the market, 2018 is an exciting time for marketers to explore new ways to connect and engage with existing and future customers. This whitepaper identifies the trends and technologies that will provide the maximum opportunity for marketers to impact business, grow sales and drive retention in 2018. Download this whitepaper to learn from loyalty industry experts about how to leverage these trends and make a huge impact on your loyalty initiatives this year.
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CrowdTwist

Measuring Video Quality and Its Impact to Your Bottom Line

Published By: Akamai Technologies     Published Date: May 08, 2017
This paper, which has been jointly developed by Akamai and Wuaki.tv — an OTT service provider — covers the importance of satisfying viewer expectations for a broadcast-quality experience by quickly and reliably streaming video online. It explains why it is challenging to do so and outlines best practices for online video delivery. It also explores the option of splitting traffic across multiple content delivery networks (CDNs) versus tightly integrating video player technology with a single CDN in order to improve online video delivery in a strategic manner. Finally, the paper shows how Wuaki.tv chose the latter option and boosted customer retention, customer referrals, and revenues as a result.
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content delivery, online video delivery, broadcast quality, viewer expectations, video streaming
    
Akamai Technologies

Mentoring That Works: Avoid 6 Common Mistakes

Published By: Everwise     Published Date: Jan 29, 2015
Mentoring can boost employee engagement and satisfaction, but only when it’s done right. We look at some of the common challenges to running effective mentoring programs, and how to overcome them.
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everwise, mentoring, employee, retention, engagement, satisfaction, leaders, challenges
    
Everwise

Millennial Learning Myths and Misconceptions Prescriptions for a Modern Learning Strategy

Published By: Skillsoft     Published Date: Dec 06, 2016
Millennials are the first true “digital natives,” and because of this, they are often associated with driving new work practices and expectations. However, it is actually the ubiquity of technology, the accelerated pace of work and our consumer experiences that are driving new work practices, not millennials. New research tells us that to be engaging, L&D teams need to focus on modern learning rather than millennials.The formula for modern learning is: • Learner-centric • Micro/modular • Varied treatments • Retention-driven • Embedded • Mobile Download “Millennial Learning Myths and Misconceptions Prescriptions for a Modern Learning Strategy” for tips for enabling modern learning at your organization.
Tags : 
learning, engagement, millennials, learning and development, knowledge management
    
Skillsoft
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