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The Ultimate Guide to PSA

Published By: FinancialForce     Published Date: Aug 20, 2019
Manage your People, Customers & Projects on Salesforce Cloud Professional Services Automation (PSA) gives you the visibility and power to drive revenue growth, improve margins and deliver on your promises. Harness the power and ease of Salesforce, the #1 cloud platform Experience enterprise class scalability A window to connect your resources and projects Schedule the right people onto the right projects at the right time Connect Sales and Services for better resource management and customer satisfaction
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FinancialForce

The Top 5 Mistakes Professional Services Teams Make and How To Avoid Them

Published By: FinancialForce     Published Date: Aug 20, 2019
Removing Barriers to Growth The Professional Services industry is growing rapidly with technology playing an increasingly important role in maintaining that trend. However with growth comes challenges ranging from increased competition, maintaining and improving utilisation rates, forecasting profitability and the lack of available, skilled resources, all within decreasing project timeframes. To help navigate this promising but challenging environment, we've identified five common mistakes seen within Professional Services teams, as well as practical strategies for avoiding them. Find out how you can overcome these challenges and take full advantage of sector growth. Download this eBook and learn:
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FinancialForce

Cyber Attacks on Government: How to Stop the APT Attacks that are Compromising Federal Agencies

Published By: FireEye     Published Date: Sep 11, 2012
Cyber Attacks on Government: How to Stop the APT Attacks that are Compromising Federal Agencies.
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cyber attacks, apt attacks, federal, compromising, security, business technology
    
FireEye

Five Reasons Your Small or Midsize Business is a Prime Target for Cybercriminals

Published By: FireEye     Published Date: Mar 05, 2014
Cyber attacks are growing more sophisticated and, more often than not, target small and midsize businesses (SMBs). One unlucky click - a malicious email attachment, a link to a legitimate but compromised website - could result in a costly data breach that drains your bank account and customer trust. This paper explains targeted attacks and examines reasons cyber attackers are aiming at small and midsize businesses, including: Value of your data; Low risk and high returns for criminals; Why SMBs are easier targets.
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fireeye, persistent threats, advanced attacks, multi-vector, multi-stage nature, combatting advanced attacks, cohesive threat vectors, correlated threat vectors
    
FireEye

Data Theft Prevention: The Key to Security, Growth & Innovation

Published By: Forcepoint     Published Date: Apr 19, 2016
In 2014, data breaches compromised over 700 million records with financial losses estimated to be at least $400 million – and security incidents grew up to 66 percent. But don’t allow fear to stifle growth. The “Data Theft Prevention” report focuses on how to stay secure while you innovate from a broader, in-scope, more intelligent in application perspective.
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Forcepoint

How To Successfully Protect Your Data Against the Insider Threat

Published By: Forcepoint     Published Date: May 06, 2016
Insider threat is a growing issue that often exceeds expectations. While most organizations go to great lengths implementing background checks to vet employees; often the accidental insider and outsider turned insider (due to compromise), are overlooked. It is time for a new protect from within mentality.
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Forcepoint

FÜNF SCHWERPUNKTBEREICHE ZUR REDUZIERUNG DER CYBER DWELL TIME

Published By: Forcepoint     Published Date: Apr 20, 2016
Je länger sich Angreifer in Ihren Netzwerk aufhalten, desto mehr laterale Bewegung ist möglich - und desto größer ist auch das Risiko eines Datendiebstahls. Ein realistischer Ansatz für Datensicherheit und eine Reduzierung der Verweildauer in Ihrem Netzwerk konzentriert sich weniger darauf, eine mögliche Datenkompromittierung zu vermeiden, sondern sorgt vielmehr dafür, dass Daten niemals aus Ihrem Netzwerk herausgeschleust werden können.
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cyber security, security application, security, cybersecurity, data prevention, anti spam, anti spyware, anti virus
    
Forcepoint

Prévention Contre le Vol de Données : Protégez-vous Tout en Innovant

Published By: Forcepoint     Published Date: Apr 20, 2016
En 2014, les fuites de données ont compromis plus de 700 millions de dossiers, engendrant des pertes financières estimées à au moins 400 millions $, et la fréquence des incidents liés à la sécurité est passée à 66 pour cent. Mais ne laissez pas la crainte étouffer votre croissance. Le rapport sur la prévention contre le vol de données se penche principalement sur la manière de vous protéger lorsque vous innovez, mais selon une perspective plus large en termes de portée et plus intelligente dans l’application.
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security, data theft prevention, data security, security application, anti spam, anti spyware, anti virus, application security
    
Forcepoint

Verhinderung von Datendiebstahl: Bleiben Sie sicher - und innovativ!

Published By: Forcepoint     Published Date: May 16, 2016
2014 wurden mehr als 700 Millionen Datensätze durch Verletzungen der Datenintegrität kompromittiert. Die finanziellen Verluste werden auf mindestens 400 Mio. USD geschätzt. Gleichzeitig stieg die Anzahl der Sicherheitsvorfälle um 66 Prozent. Lassen Sie nicht zu, dass Ihr Wachstum durch Angst gebremst wird. Der Bericht "Verhinderung von Datendiebstahl" konzentriert sich darauf, wie Sie aus breiterer, intelligenterer Anwendungssicht sicher bleiben, während Sie Innovationen vorantreiben.
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security, data theft prevention, data security, security application, anti spam, anti spyware, anti virus, application security
    
Forcepoint

Forrester Study, The Total Economic Impact™ Of Web Security Cloud And Email Security Cloud

Published By: Forcepoint     Published Date: May 14, 2019
The Total Economic Impact™ Of Forcepoint Web Security and Email Security, a commissioned study conducted by Forrester Consulting on behalf of Forcepoint, shows how a prominent manufacturing company experienced a ROI increase with Forcepoint after switching from another cloud vendor. Download the study to learn how this company achieved over a three year period: An ROI of 122% within a payback period of 6 months. Security breach reduction cost savings of $743,000. With an estimated cost of $3.25 million per breach and a starting risk level of 25%, the organization saved $743,000 over three years. Productivity gains up to $152,000. Company reported that they have benefited from the reduction in time spent managing malware and phishing incidents. Discover the potential impact of Forcepoint Web Security Cloud and Email Security Cloud on your organization!
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Forcepoint

Forrester Study, The Total Economic Impact™ Of Web Security Cloud And Email Security Cloud

Published By: Forcepoint     Published Date: May 14, 2019
The Total Economic Impact™ Of Forcepoint Web Security and Email Security, a commissioned study conducted by Forrester Consulting on behalf of Forcepoint, shows how a prominent manufacturing company experienced a ROI increase with Forcepoint after switching from another cloud vendor. Download the study to learn how this company achieved over a three year period: An ROI of 122% within a payback period of 6 months. Security breach reduction cost savings of $743,000. With an estimated cost of $3.25 million per breach and a starting risk level of 25%, the organization saved $743,000 over three years. Productivity gains up to $152,000. Company reported that they have benefited from the reduction in time spent managing malware and phishing incidents. Discover the potential impact of Forcepoint Web Security Cloud and Email Security Cloud on your organization!
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Forcepoint

Forrester Study, The Total Economic Impact™ Of Web Security Cloud And Email Security Cloud

Published By: Forcepoint     Published Date: May 14, 2019
The Total Economic Impact™ Of Forcepoint Web Security and Email Security, a commissioned study conducted by Forrester Consulting on behalf of Forcepoint, shows how a prominent manufacturing company experienced a ROI increase with Forcepoint after switching from another cloud vendor. Download the study to learn how this company achieved over a three year period: An ROI of 122% within a payback period of 6 months. Security breach reduction cost savings of $743,000. With an estimated cost of $3.25 million per breach and a starting risk level of 25%, the organization saved $743,000 over three years. Productivity gains up to $152,000. Company reported that they have benefited from the reduction in time spent managing malware and phishing incidents. Discover the potential impact of Forcepoint Web Security Cloud and Email Security Cloud on your organization!
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Forcepoint

Accelerate Cloud App Adoption without Compromising Security

Published By: Forcepoint     Published Date: Jul 30, 2019
How secure is your cloud data? Security is still seen as the biggest concern when organizations consider cloud services. In multi-cloud environments, every cloud service has its own security framework, different APIs and different authentication mechanisms. The key question is; how do you make sure you have a consistent security strategy across all your cloud services, that adjusts to different cloud services, is well managed, can adapt to new cloud services and is scalable? In this session Forcepoint Senior Product Marketing Manager, Ankur Chadda, discusses: How to gain full visibility into your cloud environment, including shadow IT Unified policy management and enforcement for on-premises and cloud security How to control cloud access by unmanaged devices (BYOD)
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Forcepoint

2019 Gartner Market Guide for User & Entity Behavior Analytics

Published By: Forcepoint     Published Date: Oct 02, 2019
If you want greater—and earlier—visibility into indicators of security threats like intellectual property theft, compromised accounts, and insider risk, behavioral analytics may be the answer. Download this Gartner Market Guide if you’re considering or planning to integrate User and Entity Behavior Analytics (UEBA) to augment other security solutions or achieve risk-adaptive protection.
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Forcepoint

Accelerate Cloud App Adoption without Compromising Security

Published By: Forcepoint     Published Date: Oct 03, 2019
Accelerate Cloud App Adoption without Compromising Security How secure is your cloud data? Security is still seen as the biggest concern when organizations consider cloud services. In multi-cloud environments, every cloud service has its own security framework, different APIs and different authentication mechanisms. The key question is; how do you make sure you have a consistent security strategy across all your cloud services, that adjusts to different cloud services, is well managed, can adapt to new cloud services and is scalable? In this session Forcepoint Senior Product Marketing Manager, Ankur Chadda, discusses: How to gain full visibility into your cloud environment, including shadow IT Unified policy management and enforcement for on-premises and cloud security How to control cloud access by unmanaged devices (BYOD)
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Forcepoint

Four Ways to Improve Endpoint Security: Moving Beyond Traditional Approaches

Published By: Fortinet EMEA     Published Date: Nov 26, 2018
Endpoint devices continue to be one of the favorite targets for cyberattacks. A successfully compromised laptop provides a foothold for a threat to move laterally and infect other endpoints within the organization. To address this critical vulnerability, security leaders must integrate endpoint security into their broader network security architecture. A deep connection between endpoint and network security offers key improvements to holistic enterprise protection. It provides risk-based visibility of all endpoint devices, establishes policy-based access controls, enables real-time threat intelligence sharing, and automates security responses and workflows for effective and efficient protection that conserves time and money.
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Fortinet EMEA

The Network Leaders’ Guide to Secure SD-WAN

Published By: Fortinet EMEA     Published Date: Dec 11, 2018
If you’re dealing with the high cost and complexities of delivering reliable wide area connectivity over traditional carrier-based networks, you’re probably considering some form of software-defined wide area networking (SD-WAN). With the variety of constraints that you face, selecting the right SD-WAN solution for your enterprise may require a few compromises. Security, however, should not be one of them. There are various models for combining SD-WAN and network security, but only one that can truly be called “secure SD-WAN.” Fortinet, the most trusted name in network security, has leveraged its industry-leading FortiGate Next Generation Firewall (NGFW) to deliver integrated best-of-breed SD-WAN capabilities. Powered by the new FortiOS 6.0 operating system, SD-WANenabled FortiGate solutions provide the right level of service for every application, while ensuring effective protection from advanced evolving threats across your distributed enterprise.
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Fortinet EMEA

How to Scale Your Support Without Scaling Your Team

Published By: Freshdesk     Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land. The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like: - How to puncture the customer support hot-air balloon - Proactively identifying red flags and overloads - Top 4 things to know before you hire - Monitoring, understanding and reporting support trends - Tips to streamline your support process
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Freshdesk

Ovum—On the Radar: Fugue Offers Infrastructure Deployment and Automation in the Cloud

Published By: Fugue     Published Date: Mar 27, 2017
Check out this report to see why Ovum recommends Fugue’s solution to help developers generate applications that can exploit cloud capabilities and deliver on the promise of the cloud.
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cloud management, cloud infrastructure management, cloud operating systems, cloud, cloud infrastructure, cloud computing, cloud adoption, cloud migration
    
Fugue

ContactBabel: The US Contact Center Decision-Makers' Guide: The Self-Services Chapter

Published By: Genesys     Published Date: Jun 13, 2018
When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions. When you evaluate AI technologies, consider these facts: • Bots working with human agents enables a seamless customer journey • Automated self-service costs as little as 20 cents per interaction • A single platform makes it easier to deliver personalized, proactive and predictive experiences See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services.
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artificial intelligence, customer experience, customer journey, self-servic e, personalization
    
Genesys

Defining and Using Asynchronous Messaging

Published By: Genesys     Published Date: Jun 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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customer service, operations, asynchronous, messaging, customer expectations
    
Genesys

ContactBabel: The US Contact Center Decision-Makers' Guide: The Self-Services Chapter

Published By: Genesys     Published Date: Jul 13, 2018
When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions. When you evaluate AI technologies, consider these facts: • Bots working with human agents enables a seamless customer journey • Automated self-service costs as little as 20 cents per interaction • A single platform makes it easier to deliver personalized, proactive and predictive experiences See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services.
Tags : 
    
Genesys

Defining and Using Asynchronous Messaging

Published By: Genesys     Published Date: Jul 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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Genesys

Security at the Speed of Your Network

Published By: Gigamon     Published Date: Dec 13, 2018
Read “Security at the Speed of Your Network” to learn why organizations are using an architectural approach to improve security posture and reduce costs. Enable security tools to work more efficiently across physical, virtual and cloud environments. Deploy a diverse set of security solutions as a centralized security tool farm. You can secure more data on faster networks with no compromise between security, performance and cost. Read now.
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Gigamon

Security at the Speed of Your Network

Published By: Gigamon     Published Date: Mar 26, 2019
Read “Security at the Speed of Your Network” to learn why organizations are using an architectural approach to improve security posture and reduce costs. Enable security tools to work more efficiently across physical, virtual and cloud environments. Deploy a diverse set of security solutions as a centralized security tool farm. You can secure more data on faster networks with no compromise between security, performance and cost. Read now.
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Gigamon
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