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The Forrester Wave: Real-Time Interaction Management

Published By: Pega     Published Date: Jul 29, 2015
Customer insights professionals face the challenging task of delivering contextually relevant experiences across the customer life cycle. They need to work with their business technology counterparts to integrate enterprise marketing technologies that manage customer data, provide real-time analytics and insights, and automate cross-channel interactions. Here is where Real-Time Interaction Management (RTIM) is critical, according to The Forrester Wave™: Real-Time Interaction Management, Q3 2015 report, which identified the 11 most significant technology providers in this space across 35 criteria. Forrester defines RTIM as “Enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer life cycle via preferred customer touchpoints,” and identifies Pegasystems as one a leader in this very diversified pack. Download this Forrester Wave report to discover how well each vendor fulfills Forrester’s criteria an
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Pega

Connect your martech to connect with your customers

Published By: Avanade DACH     Published Date: Jul 12, 2018
Nicht vernetzte Marketinglösungen kosten bares Geld 61 Prozent der Unternehmen verlieren Einnahmen aufgrund ihrer Marketing-Technologien – das lässt sich vermeiden. Wer seine Marketing-Technologien nicht konsequent aufeinander abstimmt, der lässt wertvolle Umsatzpotenziale ungenutzt. Das belegt eine neue Studie von Avanade und Sitecore. Die Studie macht deutlich, vor welchen Herausforderungen Unternehmen bei der Optimierung ihrer Customer Experience stehen – und beschreibt, welche Möglichkeiten Unternehmen damit verpassen. Lesen Sie, wie Sie das Beste aus Ihren Marketing-Technologien herausholen – und Ihren Umsatz nachhaltig steigern.
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Avanade  DACH

The Rise of the Application Cloud

Published By: rPath     Published Date: Jan 10, 2012
Applications are what business lines really care about. Read this white paper to find out how you can make sure you're delivering an application cloud laser-focused on improving business outcomes.
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cloud application deployment, rpath, rpath inc, cloud, clouds, cloud servers, cloud application, cloud deployment, application logistics, application deployment, application update, application provisioning, system deployment, system update, system provisioning, release automation, release lifecycle, configuration management, devops, cloud strategy
    
rPath

5 Things Your Customer Service Apps Must Do

Published By: Pega     Published Date: May 24, 2016
Customer service professionals know better than anyone how fast the world is changing. New channels, new technologies and sky-high customer expectations are pushing your organization to be more agile, flexible and scalable than ever. There are critical things that your customer service apps need to be able to do in order to create a 360-degree professional service organization. Download this E-book and discover the 5 key actions organizations need to take to help businesses meet and surpass customer expectations.
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Pega

IP Networking Comparison Guide for the Transformational Enterprise

Published By: Juniper Networks     Published Date: May 04, 2018
The role of IT is changing from a traditional focus on cost-efficient enablement to a more strategic contribution. Total Cost of Ownership (TCO), while important, is being surpassed by a growing focus on automation and orchestration that is needed to fulfill enterprise demands for security, agility, and innovation. The cloud-grade enterprise network – spanning the campus, data center, and branch – must be able to respond to rapid changes in business, growing reliance on hybrid cloud architectures, and the needs of users and customers.
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Juniper Networks

Six Steps to Cognitive Automation Success

Published By: Automation Anywhere     Published Date: May 23, 2019
So you’re interested in cognitive RPA? You’re not alone. Almost half of enterprises implementing RPA in the next six months will be doing so with RPA solutions that offer cognitive capabilities. But just as the processes you can automate using cognitive RPA are more complex, implementing the software itself can be tricky. To find out more about how Automation Anywhere can help, download this whitepaper today.
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Automation Anywhere

DEVOPS AND SECURITY: TOO LITTLE, TOO LATE

Published By: Entrust Datacard     Published Date: Jul 23, 2019
Security risks and breaches have become part of the daily landscape as companies and organizations of every size and in every vertical and industry announce that they have been compromised. In 2016 reported security breaches were up 40%, and this year is on pace to surpass that steep rise. Over the past year alone, there have been high-profile breaches in the gaming, financial services, hospitality, food service, consumer packaged goods, and retail sectors. Many of those breaches occurred due to vulnerabilities in applications and on websites. For example, this past April, the IRS announced a breach attributable to a tool designed to fetch data for the Free Application for Federal Student Aid (FAFSA) form.
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Entrust Datacard

De Meilleures Performances Sur Le Traitement Des Charges Applicatives Transactionnelles

Published By: Dell PC Lifecycle     Published Date: Mar 09, 2018
Les opérations de bases de données sont cruciales, tant par l’importance qu’elles revêtent pour votre entreprise que par leur ampleur même. Les tests que nous avons réalisés avec le serveur Dell EMC PowerEdge R930 et la baie de stockage Unity 400F All Flash montrent que cette solution offre des performances comparables à celles d’un serveur HPE ProLiant DL380 Gen9 et d’une baie 3PAR sur les charges applicatives OLTP, avec un taux de compression supérieur (3,2 pour 1 contre 1,3 pour 1). Pour le chargement de vastes ensembles de données, la baie Dell EMC Unity s’est montrée 22 pour cent plus rapide que la baie HPE 3PAR, ce qui peut faciliter la tâche de l’administrateur chargé des DataMarts. Lors de l’exécution simultanée des charges applicatives OLTP et DataMart, la baie Unity a surpassé la baie HPE 3PAR, avec 29 pour cent de commandes traitées en plus par minute.
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Dell PC Lifecycle

Sieben Trends im Monitoring von Docker-Containern

Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
Die Anwendungscontainerisierung wird bei Unternehmen immer beliebter, da sie damit ihre Entwicklungsgeschwindigkeit und -effizienz steigern können. Entwickler können jede Anwendung leicht als schlanken, eigenständigen Container verpacken, ausliefern und ausführen, der so gut wie überall eingesetzt werden kann. Dies führt zu einer sofortigen Portierbarkeit der Anwendung. Um den aktuellen Stand des Container-Monitorings besser zu verstehen, haben wir 100 Führungskräfte befragt und die wichtigsten Trends für Container identifiziert. In diesem eBook beschreiben wir jeden einzelnen Trend und bieten handlungsrelevante Anleitungen und nächste Schritte, mit denen Sie das Monitoring Ihrer Container-Umgebung beherrschen können.
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CA Technologies EMEA

How Digital 2.0 Is Driving Banking’s Next Wave of Change

Published By: Cognizant     Published Date: Oct 23, 2018
In the last few years, a wave of digital technologies changed the banking landscape - social/ mobile altered the way banks engage with customers, analytics enabled hyper personalized offerings by making sense of large datasets, Cloud technologies shifted the computing paradigm from CapEx to OpEx, enabling delivery of business processes as services from third-party platforms. Now, a second wave of disruption is set to drive even more profound changes - including robotic process automation (RPA), AI, IOT instrumentation, blockchain distributed ledger and shared infrastructure, and open banking platforms controlled by application programming interfaces (API). As these technologies become commercialized, and demand increases for digitally-enabled services, we will see unprecedented disruption, as non-traditional banks and fintechs rush into all segments of the banking space. This whitepaper examines key considerations for banks as they explore value in the emerging Digital 2.0 world.
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cognizant, banking, digital
    
Cognizant

Unprecedented Technological Trends Push the Envelope in Life Sciences

Published By: Cognizant     Published Date: Oct 23, 2018
A group of emerging technologies is rapidly creating numerous opportunities for life sciences companies to improve productivity, enhance patient care and ensure regulatory compliance. These technologies include robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), blockchain, the Internet of Things (IoT), 3-D printing and augmented reality/ virtual reality (AR/ VR). This whitepaper presents a preview of five pivotal technology trends remaking the life sciences industry: AI and automation, human augmentation, edge analytics/ processing, data ownership and protection, and the intermingling of products and services.
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cognizant, life sciences, patient care
    
Cognizant

A Better Way to Share and Collaborate with Drive for Work

Published By: Cloud Sherpas     Published Date: Nov 06, 2015
Need unlimited storage for files, folders, backups and more? How about access to all your files, including Microsoft Office files, from any device? Google Drive for Work provides just that.
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storage, google drive for work, google drive, sharing files, security, collaboration, drive, backup and recovery, storage management, storage virtualization, application security, application integration, content management system, document management, information management
    
Cloud Sherpas

Top 5 Reasons Enterprises Go Google

Published By: Cloud Sherpas     Published Date: Nov 06, 2015
Watch this webinar to find out how going Google can help organisations and their business.
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go google, reasons to go google, cloud sherpas, knowledge management, platforms, it infrastructure, google apps, application integration, best practices, enterprise software, virtualization, infrastructure
    
Cloud Sherpas

Waitrose Goes Google

Published By: Cloud Sherpas     Published Date: Nov 06, 2015
UK retailer Waitrose, who is part of the John Lewis Partnership, modernised its IT solutions to improve internal sharing and collaboration with Google Apps for Work and Cloud Sherpas.
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enterprise, go google, google, google apps, cloud sherpas, it solutions, googlr apps for work, application integration, enterprise software, virtualization, cloud computing, infrastructure
    
Cloud Sherpas

Google Apss vs Office 365

Published By: Cloud Sherpas     Published Date: Nov 11, 2015
Are you considering Office 365 because it is what your users are used to? Do you think a move to Google Apps for Business is too big of a change for your users? Watch this webinar featuring Derik VanVleet, Director of Cloud Strategy of Cloud Sherpas to see why moving to Office 365 is actually more disruptive to your users.
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go google, google, google apps, cloud sherpas, innovation with cloud sherpas, google for work, enterprise organisations, security, it solutions, application integration, application performance management, best practices, customer experience management, business technology
    
Cloud Sherpas

Webcast: Busting 10 Myths About Hadoop

Published By: Teradata     Published Date: Jan 28, 2015
Althrough Hadoop and related technologies have been with us for several years, most business intelligence (BI) professionals and their business counterparts still harbor a few misconceptions that need to be corrected about Hadoop and related technologies such as MapReduce. This webcast presents the 10 most common myths about Hadoop, then corrects them. The goal is to clarify what Hadoop is and does relative to BI, as well as in which business and technology situations Hadoop-based BI, data warehousing and analytics can be useful.
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teradata, business, intelligence, hadoop, data, integration, analytics, mapreduce, warehouse, best practices, business analytics, business integration, business intelligence, business management
    
Teradata

Migrating to an Enterprise-Class Hybrid Cloud for Government: Top 5 Considerations

Published By: VMware, Inc     Published Date: Oct 30, 2014
VMware vCloud® Government Service provided by Carpathia® is an enterprise-class hybrid cloud solution built on vSphere®, which empowers government customers to leverage existing investments in applications and infrastructure. As a result, government agencies can avoid the cost and complexity of re-architecting and retraining sta for public cloud infrastructure that is radically dierent from what is in place today. Instead of operating a combination of onsite and osite IT environments and struggling to maintain both new and legacy applications and infrastructure, vCloud Government Service provides the right mix of internal controls with the ability to securely scale to meet demand for IT resources. As you contemplate migrating basic workloads and/or mission-critical and sensitive data to the cloud, be sure to address these top 5 considerations.
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hybrid cloud solution, enterprise-class hybrid, applications and infrastructure, it environments, sensitive data, it management, enterprise applications, data center
    
VMware, Inc

A Guide to Hybrid Cloud for Government Agencies

Published By: VMware, Inc     Published Date: Oct 30, 2014
VMware® delivers vCloud® Government Service, provided by Carpathia®, an enterprise class hybrid cloud solution where both onsite and offsite IT environments are not just connected and integrated with common management, but are designed to run existing and new applications in exactly the same way. With vCloud Government Service, government customers don’t have to spend cycles adapting to the cloud and rewriting code; instead, they can focus on leveraging what the cloud brings to deliver value to their branch of government or mission responsibilities. Customers can securely extend their data centers to the cloud rapidly, easily and confidently, using a more supportive and integrated cloud infrastructure that is FedRAMP authorized.
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hybrid cloud, government agencies, it environments, cloud infrastructure, networking, it management, data center
    
VMware, Inc

Top 7 Benefits of an Enterprise-Class Hybrid Cloud for Government

Published By: VMware, Inc     Published Date: Oct 30, 2014
VMware vCloud® Government Service provided by Carpathia® is an enterprise-class hybrid cloud service that delivers the tried and tested VMware capabilities widely used by government organizations today, with the added security and compliance assurance of FedRAMP authorization. The hybrid cloud is becoming more and more prevalent – in fact, nearly three-fourths of large enterprises expect to have hybrid deployments by 2015.
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enterprise-class hybrid, government organizations, cloud service, networking, it management, data center
    
VMware, Inc

The ROI of Physician Relationship Management

Published By: Evariant     Published Date: Nov 08, 2018
Health systems gain a competitive edge when they identify the right physicians and target those physicians to develop unsurpassed loyalty. Learn how to cultivate relationships with physicians that lead to an increase in cases being referred, which results in smarter provider engagement, increased margins, optimized network utilization and health system growth. But which doctors? In which service lines? And what kinds of cases? And what touch points? This guide discusses how to reimagine how network development teams work that results in the ability to demonstrate indisputable ROI from network development activity and liaison outreach.
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physician relationship management, network utilization, market development
    
Evariant

Customer Story: University of Melbourne Saves 10,000 Hours Annually with Automation Anywhere

Published By: Automation Anywhere APAC     Published Date: Aug 15, 2019
The University of Melbourne deployed Automation Anywhere’s Robotic Process Automation (RPA) technology to reduce manual work and automate a range of administrative processes across student admissions, faculty administration, and supplier tracking. The deployed software bots now automate the entry of all data and attachments for new admission applications, and the university has slowly expanded its automation capabilities for staff across other faculties. This has allowed the University of Melbourne to increase the efficiency of critical business processes, boost staff engagement, and improve customer experience for its teachers and student body.
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rpa, roi, digital workforce, customer story
    
Automation Anywhere APAC
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