service analytics

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ParAccel Analytic Database: Fraud Analytics for Financial Services

Published By: ParAccel     Published Date: Dec 16, 2010
This solution brief explains how Fidelity Information Services (FIS) executives realized that they needed an analytics database solution that could keep up with additional fraud complexity as well as much larger sets of data to improve detection rates.
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paraccel, analytic database, financial fraud analytics, fidelity information services, business analytics, analytical applications, database development, database security, information management
    
ParAccel

Demystifying Real-Time Intelligence

Published By: Aprimo     Published Date: May 01, 2012
The real-time buzzword is back. Marketers, vendors, and service providers use this term in a variety of scenarios to describe technologies, analytics, customer service, and processes. In this report, Forrester outlines how firms should evaluate the need to build an agile and real-time environment using a combination of analytics, technology, and business processes.
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aprimo, marketing, customer relations, crm, customer satisfaction, customer data, marketing strategy
    
Aprimo

Getting Started with Amazon Redshift – Best Practices

Published By: Amazon Web Services     Published Date: Sep 05, 2018
Today’s businesses generate staggering amounts of data, and learning to get the most value from that data is paramount to success. Just as Amazon Web Services (AWS) has transformed IT infrastructure to something that can be delivered on-demand, scalably, quickly, and cost-effectively, Amazon Redshift is doing the same for data warehousing and big data analytics. Amazon Redshift offers a massively parallel columnar data store that can be spun up in just a few minutes to deal with billions of rows of data at a cost of just a few cents an hour. Organizations choose Amazon Redshift for its affordability, flexibility, and powerful feature set: • Enterprise-class relational database query and management system • Supports client connections with many types of applications, including business intelligence (BI), reporting, data, and analytics tools • Execute analytic queries in order to retrieve, compare, and evaluate large amounts of data in multiple-stage operations
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Amazon Web Services

Optimizing Amazon Redshift, A Real-World Guide

Published By: Amazon Web Services     Published Date: Sep 05, 2018
Just as Amazon Web Services (AWS) has transformed IT infrastructure to something that can be delivered on demand, scalably, quickly, and cost-effectively, Amazon Redshift is doing the same for data warehousing and big data analytics. Redshift offers a massively parallel columnar data store that can be spun up in just a few minutes to deal with billions of rows of data at a cost of just a few cents an hour. It’s designed for speed and ease of use — but to realize all of its potential benefits, organizations still have to configure Redshift for the demands of their particular applications. Whether you’ve been using Redshift for a while, have just implemented it, or are still evaluating it as one of many cloud-based data warehouse and business analytics technology options, your organization needs to understand how to configure it to ensure it delivers the right balance of performance, cost, and scalability for your particular usage scenarios. Since starting to work with this technolog
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Amazon Web Services

A practical guide to optimizing the care pathway for hospitals

Published By: ALE     Published Date: Dec 05, 2018
A hospital’s network is the foundation for the critical applications that run on it, where most of those applications are related to the hospitals core businesses. The return on the investments made in EMR (electronic medical records), PACS (picture archiving and communication system), clinical imaging systems and workstations on wheels, can only be truly realized if those assets are always available to the people in need in a reliable, secure and highly optimized way, at a fixed location, or while mobile. Find out how to simplify network management and enhance application and service visibility with Smart Analytics and PALM by downloading this whitepaper today.
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ALE

The 5 Must-Have Features of a CRM Solution

Published By: Vendor Guru     Published Date: Dec 21, 2007
Customer relationship management (CRM) systems are being implemented by a variety of companies looking for a competitive advantage in the global marketplace. Without customer loyalty, many companies won’t be able to thrive and grow. Today’s consumers are more demanding because they have a greater variety of choices, including doing business on the Internet and via automated phone systems. Many expect access to customer service 24 hours a day.
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vendor guru custom question campaign, vendor guru, vendorguru, quinstreet, crm, crm tool, crm solution, customer service, customer relationship, data integration, marketing automation, sales management, analytics, business analytics, customer relationship management, sales & marketing software, analytical applications
    
Vendor Guru

ParAccel Analytic Database: Fraud Analytics for Financial Services

Published By: ParAccel     Published Date: Nov 15, 2010
This solution brief explains how Fidelity Information Services (FIS) executives realized that they needed an analytics database solution that could keep up with additional fraud complexity as well as much larger sets of data to improve detection rates.
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paraccel, analytic database, financial fraud analytics, fidelity information services, business analytics, analytical applications, database development, database security, information management
    
ParAccel

Taking Mobile Delivery to the Next Level with NetScaler MobileStream

Published By: Citrix Systems     Published Date: Nov 10, 2014
Don't let poor performance and inadequate security constrain your enterprise mobility initiatives. Accelerate and protect your mobile workspaces with innovative NetScaler MobileStream technology from Citrix.
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optimization, enterprise, cloud services, mobile apps, virtual desktop, visibility, enterprise, organization, insight, real-time, traffic, native web, application, action analytics, netscaler, solve, control, wireless, data management
    
Citrix Systems

Solve the application visibility challenge with NetScaler Insight Center

Published By: Citrix Systems     Published Date: Nov 10, 2014
Citrix NetScaler helps your organization fully optimize, secure and control the delivery of all enterprise and cloud services. NetScaler Insight Center and ActionAnalytics deliver unprecedented visibility and enables real-time control in response to network traffic from a variety of services such as native web and mobile apps and virtual desktops.
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optimization, enterprise, cloud services, mobile apps, virtual desktop, visibility, enterprise, organization, insight, real-time, traffic, native web, application, action analytics, netscaler, solve, control, wireless, storage
    
Citrix Systems

Build a cloud network leveraging best-in-class security and app delivery

Published By: Citrix Systems     Published Date: Nov 10, 2014
Many organizations are struggling with network infrastructure that is vastly outdated, and with the rise in cloud computing, the time to upgrade is now. Cloud-based network solutions for application delivery are a great way for businesses to ensure high levels of performance, security and flexibility. This guide explores two solutions that organizations use to build a network for today's evolving enterprise and how you can fully address cloud requirements for secure application delivery. Read now for this vital information on cloud networking!
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optimization, enterprise, cloud services, mobile apps, virtual desktop, visibility, enterprise, organization, insight, real-time, traffic, native web, application, action analytics, netscaler, solve, control, security, data center
    
Citrix Systems

Migrating to the Cloud: When Should Your Business Make the Move?

Published By: QTS Data Centers     Published Date: Feb 18, 2014
The cloud has been beneficial to many IT departments by enabling quicker responses to the fast-moving market and ever-changing customer needs. So when is your business migrating over?
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qts, the cloud, migrating, integration, technology, it departments, migration, it leaders, it budget, it budget increase, flexibility, scalability, capital expenditures, service provider, cloud provider, big data, analytics, cloud computing, cloud working, application
    
QTS Data Centers

ID1OT Error

Published By: HP     Published Date: Oct 29, 2014
Tired of dealing with ID10T errors? Wouldn't life be easier if you reduced the number of ID10T errors and focused more on the critical issues? HP Service Anywhere seamlessly connects service quality, customer satisfaction and staff efficiency through its easy-to-use social collaborative capabilities. The only service desk with embedded Big Data technology, HP Service Anywhere delivers connected intelligence to IT and business users to support proactive problem solving and actionable analytics.
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itsm, itil, saas help desk, itil service desk, itil service management, itil change management, itil problem management, hp service anywhere, it management, knowledge management, cloud computing
    
HP

Transition from Commercial Databases to AWS

Published By: AWS     Published Date: Aug 06, 2019
Old-guard database providers are expensive, proprietary, have high lock-in costs, and impose restrictive licensing terms. The challenge to date has been to achieve the same performance and availability of commercial-grade databases on open source databases such as MySQL, PostgreSQL, and MariaDB. Examine key considerations that go into any database migration decision and specific use cases—in Financial Services and Healthcare Analytics implementations—where Datavail carefully managed database migrations from traditional database providers to the cloud—and in particular Amazon Aurora. Download the eBook to learn about: Migration considerations and strategies including lift and shift, re-platforming, and re-factoring Security and compliance functionality enabled by Amazon Aurora Performance and scalability opportunities enabled by AWS
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AWS

Infosys named a ‘Leader’ in NelsonHall’s Big Data and Analytics NEAT Report 2018

Published By: Infosys     Published Date: Sep 11, 2018
Infosys has been recognized as a ‘Leader’ in NelsonHall’s Vendor Evaluation and Assessment (NEAT) report on big data and analytics services 2018.We have also been highly rated for our focus on automation. Our ability to meet future client requirements as well as deliver immediate benefits such as analytics, data management and support functions to our clients with a specific focus on process automation enabled us to secure this position.
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Infosys

Smart analytics pay dividends across the customer lifecycle: Read TM Forum Quick Insights Report

Published By: FICO EMEA     Published Date: Jan 25, 2019
Communications service providers (CSPs) have long recognized the potential of data analytics. Yet their early efforts to pull actionable intelligence from the oceans of data they have access to were largely unsuccessful. Many tried a 'big bang' approach to building a central repository without knowing what they wanted to do with the data in it. The arrival of artificial intelligence (AI) – its machine learning subset in particular – has changed their thinking and approach. For this Quick Insights report, we surveyed 64 professionals from CSPs around the world who are applying, leveraging and/ or planning to deploy advanced analytics in some capacity at various points across the customer lifecycle.
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analytics, artificial intelligence, customer lifecycle, insights, telecom credit lifecycle, customer acquisition, optimisation
    
FICO EMEA

FICO for Fintech: Advanced Analytic Services

Published By: FICO EMEA     Published Date: May 21, 2019
Fintechs and challenger banks have put a dent in the financial services universe. By developing compelling new products, services and experiences, these companies have set a new standard and raised customers’ expectations. While traditional banks work to meet these raised expectations, the challenge for new market entrants is turning their beachheads into sustainable, profitable businesses. FICO facilitates this transformation with our industry-leading analytics capabilities.
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fitech, analytics, analytic decisioning, challenger banks, banking, financial services
    
FICO EMEA

Telco Research Report: Smart Analytics Pay Dividends Across the Customer Lifecycle

Published By: FICO EMEA     Published Date: May 31, 2019
: FICO commissioned an independent research study by TM Forum to look at how global telecommunication providers are using (and plan to use) machine learning and advanced analytics to improve the customer experience in credit risk and beyond. This in-depth report includes key insights from a global survey as well as executive interviews with leading communication service providers such as Telstra, Vodafone, Sky, Globe Telecom, and BT on their vision for leveraging artificial intelligence to stop fraud, better engage customers across channels, improve risk management, and drive collection results. Read this report to understand: o What CSPs see as the biggest drivers for deploying advanced analytics over the next two years o How and where BT, Globe Telecom, Vodafone UK, Sky and Telstra are using analytics, from marketing through origination o The opportunities and pitfalls around financing devices as opposed to or in addition to subsidising them o The scope for analytics to improve c
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csp, advanced analytics, telco, improve credit risk, reduce fraud loss
    
FICO EMEA

Don't Let Tags Freeze Your Site

Published By: Ensighten     Published Date: Jul 17, 2012
Learn how Tag Management Systems optimize deployment, performance and ROI of digital marketing, while accelerating page load. Add, remove and modify all third-party services like web analytics and conversion pixels via a single interface.
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tag management, digital marketing, web marketing, web analytics, digital advertising, online advertising, javascript tags, web page optimization, web page performance, page load time, ad pixels, conversion pixels, digital marketing applications, conversion tracking, website tagging, tag management systems, tms
    
Ensighten

Connecting Market Segments to Your Database Customers

Published By: iKnowtion     Published Date: Nov 09, 2011
The financial services marketplace has changed dramatically, prompting many to review their marketing strategies. Find out how market segmentation, customer profitability, and customer mapping were used to help this company deliver desirable value propositions to customers.
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crm strategies, market segments, customer mapping, profitability, value propositions, financial services, marketing strategies, analytics, iknowtion
    
iKnowtion

Automating Trigger Marketing

Published By: iKnowtion     Published Date: Nov 17, 2011
Learn how a financial services company can retain critical customer assets, and their method for predicting customers that will transfer assets in and out of accounts and the expected amounts.
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customer intelligence, customer loyalty, crm solutions, customer profiling, probability choice models, trigger marketing, financial services, profitability, data modeling, marketing analytics, iknowiton
    
iKnowtion

4 Steps to Make Product Management More Customer-Centric Using VOC

Published By: Clarabridge     Published Date: Dec 03, 2013
The purpose of this white paper is to provide organizations with a four step roadmap that details how organizations can use VoC to make Product Management more customer-centric and significantly increase the odds of consistently delivering products that are successful in the marketplace.
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clarabridge, customer behaviors, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty, market share, marketplace, voice of the customer, operationalize voc, customer insights, integrate structured data, integrated unstructured data, business value, customer feedback, text analytics software, product management, voc in product management
    
Clarabridge

Don't Get Left Behind: The Rise of Digital Marketing in Financial Services

Published By: Marketo     Published Date: Aug 02, 2016
Download this ebook and learn by example how financial institutions can embrace: - Marketing automation - Social media marketing - Content marketing - Marketing analytics - And many more key digital marketing trends
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marketo, marketing, digital marketing, financial services, marketing automation, social media marketing, content marketing, marketing analytics, digital marketing trends
    
Marketo

Moneyball Method of Field Service Management

Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
In the early 2000s, two vastly different businesses—baseball and field service management—began to use advanced statistical analysis to gain an advantage over their competitors. They both revolutionized their respective fields by using statistical knowledge to improve performance. The new approach replaced old models and methods and attained shockingly good results as both set new standards for their respective industries. In this white paper, you will learn the general concepts behind predictive analytics and how they can be applied to a field service organization. The paper will cover the basic metrics that should be tracked, the use of performance pattern profiles, and how these principles can predict future events.
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oracle, service cloud, service management, customer interaction, best practices, business activity monitoring, business analytics, customer interaction service, customer relationship management
    
Oracle Service Cloud

SteelConnect Use Case: Cloud Adoption

Published By: Riverbed DE     Published Date: Oct 16, 2017
Is your IT organization taking the proper steps toward successful cloud adoption? Legacy networking technology is hampering IT agility. Cloud providers have initiated an agility revolution but secure inter- and intra-cloud network connectivity are still very challenging. Easier alternatives are either expensive, worsen application performance and/or hamper network efficiency. Riverbed’s unique SD-WAN solution helps unlock agility across the complete enterprise network allowing for easier deployment and management of cloud-centric networks. This cloud adoption Use Case outlines challenges and solutions for cloud-centric enterprise architectures including: ·       Unlocking cloud agility through simple workflows in the WAN such as single-click secure connectivity to cloud and branch networks ·       The importance of bandwidth reduction and application acceleration to ensure cloud adoption ·       Distinguishing between application and network problems through enhanced visibility
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cloud analytics, cloud development, cloud storage, cloud management, cloud security, cloud services, storage analytics
    
Riverbed DE

The Value of Blending eServices and the Contact Center

Published By: Interactive Intelligence     Published Date: Dec 02, 2010
How a contact center deploys and manages eServices - non-voice interaction channels such as email, chat, SMS and social media - is the key to offering electronic services that attract modern tech-savvy customers. Learn about eServices best practices from Sheila McGee-Smith, founder of McGee-Smith Analytics, and Tim Passios, Director of Solutions Marketing at Interactive Intelligence, and how three diverse companies successfully utilize eServices to their advantage.
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interactive intelligence, sms, media channel, short message service, wireless, mobile communications, gsm, social media, wireless communications, wireless messaging
    
Interactive Intelligence
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