service analytics

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Learn the True Business Value of IT for Your Organization

Published By: TeamQuest     Published Date: Nov 13, 2014
Learn the true business value of IT for your organization and see how you can translate this into increased revenue and productivity.
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teamquest, it value, it intelligence, virtualised it, it budgets, capacity management, service optimization, itso
    
TeamQuest

How to Use IT Analytics to Achieve Better Business Performance

Published By: TeamQuest     Published Date: Nov 14, 2014
Learn how to use IT analytics to achieve better business performance and see how crucial it is for increased efficiency and profitability.
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teamquest, it value, it intelligence, virtualised it, it budgets, capacity management, service optimization, itso
    
TeamQuest

An Executive Point of View: Transforming your Business with Software as a Service

Published By: IBM     Published Date: Nov 12, 2013
Customers are more demanding, the competitive landscape is more dynamic, and the very structure of companies is evolving rapidly. What can executives and business leaders do to stay ahead of the curve? Read this eBook to find out how software as a service (SaaS) can transform your business into a more competitive, customer-centric organization.
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software as a service, saas, executive, saas solutions, business process innovation, analytics, knowledge management, enterprise applications
    
IBM

IBM Smart Cloud Solutions: Software as a Service Business Process as a Service

Published By: IBM     Published Date: Nov 12, 2013
IBM SmartCloud Solutions is a unique portfolio of SaaS and BPaaS capabilities that accelerate business process innovation, deliver business analytics at the point of impact, and enable collaboration within and across the enterprise. Learn how to leverage a growing portfolio of 80+ IBM SasS and BPaaS solutions, accelerate your business process innovation, deliver business analtyics at the point of impact and connect people with collaborative business networks.
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software as a service, saas, saas solutions, business process innovation, analytics, bpaas, business process as a service, network management
    
IBM

SmartCloud Solutions Perspectives - John Allessio

Published By: IBM     Published Date: Nov 12, 2013
Listen as John Allessio, Worldwide VP, Services, Support & Client Services, Industry Solutions discusses why clients choose IBM SmartCloud Solutions.
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software as a service, saas, saas solutions, business process innovation, analytics, business process as a service, knowledge management, enterprise applications
    
IBM

SmartCloud Solutions Perspectives on SaaS - Joel Reed

Published By: IBM     Published Date: Nov 12, 2013
Joel Reed, Product Line Management Executive, B2B and Commerce for Industry Solutions, discusses the advantages of IBM SmartCloud SaaS Solutions for clients.
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software as a service, saas, saas solutions, business process innovation, analytics, business process as a service, knowledge management, enterprise applications
    
IBM

IBM SmartCloud Software-as-a-Service Helps Transform Business

Published By: IBM     Published Date: Nov 12, 2013
Today IBM offers more than 80 cloud-based business solutions through software-as-a-service. IBM SmartCloud Solutions accelerate innovation for the enterprise across business processes, deliver business analytics at the point of impact, and connect people with collaborative business networks. Learn more at ibm.com/saas
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software as a service, saas, saas solutions, business process innovation, analytics, business process as a service, knowledge management, enterprise applications
    
IBM

IDC Analyst Connection: Opportunities in Omni-Channel Merchandise Optimization

Published By: IBM     Published Date: Apr 13, 2015
IDC Retail Insights defines omni-channel merchandise optimization as the set of technologies, data assets, skills, processes, and management intent required to develop and maintain sets of targeted and localized offers that best satisfy important business objectives. These goals include customer satisfaction, customer lifetime value, and category, channel, and corporate performance. By "offers," IDC Retail Insights means the broad set of attributes that characterize assortments, products, services, prices, utility, and convenience that match customers' buying criteria and shopping behaviors. Targeted and localized offers present a compelling "choice set" that satisfies and delights consumers. Download this white paper to read the questions posed by IBM to Greg Girard, program director of Omni-Channel Analytics Strategies at IDC Retail Insights, on behalf of IBM's customers.
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omni-channel merchandise, ibm, targeted offers, localized offers, customer satisfaction, corporate performance
    
IBM

Creating smarter campaigns with the IBM Advanced Analytics platform

Published By: IBM     Published Date: Jul 27, 2015
Communications service providers have much to gain from deploying big data analytics capabilities that enable smarter campaigns.
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ibm advanced analytics platform, big data analytics, communications service providers, analytics software, predictive analytics, analytics visualization, historical analysis
    
IBM

Sports Marketing: Success Strategies for the Digital Age

Published By: IBM     Published Date: Dec 22, 2015
Read this white paper to get an in-depth look at the benefits of embracing a digital business model, and find out how sports teams of all types can use cloud service providers with digital marketing and analytics tools to gain a competitive edge on the marketing playing field.
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sports marketing, ibm, digital strategies, cloud, analytics, operations, it management, knowledge management
    
IBM

Find out how good your organization is at analytics?

Published By: IBM     Published Date: Jan 21, 2016
Take this assessment, designed specifically for communication service providers, to find out how effective your organization is at harnessing the power of big data and analytics to drive excellence across your organization.
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ibm, telecommunications, analytics, marketing, business technology, internet marketing, crm & customer care, telecom
    
IBM

Bringing Professional Sports Marketing into the Digital Generation

Published By: IBM     Published Date: Apr 14, 2016
Read this white paper to get an in-depth look at the benefits of embracing a digital business model, and find out how sports teams of all types can use cloud service providers with digital marketing and analytics tools to gain a competitive edge on the marketing playing field.
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ibm, sports marketing, media, entertainment, digital business model, cloud, cloud computing
    
IBM

Customer Service Analytics: Exploit Data To Improve The Customer Experience

Published By: IBM     Published Date: Aug 28, 2014
Analyst report from Aberdeen on how companies using analytics as part of customer service activities perform compared to those without analytics.
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analytics, service analytics, customer lifecycle, best practices, business analytics, customer interaction service, customer satisfaction, customer service
    
IBM

Making a case for Smarter case management: MWD analyst paper

Published By: IBM     Published Date: Oct 22, 2014
Download this white paper from MWD Advisors and get an inside look at what you’ll need to (1) Empower your most valuable knowledge workers; (2) Provide exceptional customer experiences; and (3) Thrive in an increasingly competitive environment
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customer service, case management, advanced analytics, it management, knowledge management, business analytics, business intelligence
    
IBM

B2B Services Analytics White Paper

Published By: IBM     Published Date: Jan 16, 2015
Read this IBM white paper to find out how B2B Services Reporting and Analytics provide new insights into your trading partner relationships and to drive better, more profitable business decisions.
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ibm, b2b services reporting, b2b services analytics, trading partner relationships, business decision making, b2b transactions, transactional data, knowledge management
    
IBM

A full spectrum of analytics you can get yourself-5 reasons to choose IBM for self-service business

Published By: IBM     Published Date: Feb 11, 2015
IBM offers self-service BI capabilities that tell you what you need to know about the past, present and future—fast. Here are five reasons why you should choose IBM for self-service business intelligence.
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self-service business, bi capabilities, business intelligence, predictive analytics, dashboards, it management, enterprise applications, data management
    
IBM

Seven Reasons You Need Predictive Analytics Today

Published By: IBM     Published Date: Oct 07, 2015
Whether you work in marketing, customer service, sales, finance, operations or another area of your business, IBM predictive analytics software puts a wealth of advanced capabilities at your fingertips, anywhere you need them—on premises, on cloud or as a hybrid solution.
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it management, data management, business technology, data center
    
IBM

Cloud For Dummies E-Book

Published By: Group M_IBM Q418     Published Date: Oct 02, 2018
Organizations are faced with providing secure authentication, authorization, and Single Sign On (SSO) access to thousands of users accessing hundreds of disparate applications. Ensuring that each user has only the necessary and authorized permissions, managing the user’s identity throughout its life cycle, and maintaining regulatory compliance and auditing further adds to the complexity. These daunting challenges are solved by Identity and Access Management (IAM) software. Traditional IAM supports on-premises applications, but its ability to support Software-as-a-Service (SaaS)-based applications, mobile computing, and new technologies such as Big Data, analytics, and the Internet of Things (IoT) is limited. Supporting on-premises IAM is expensive, complex, and time-consuming, and frequently incurs security gaps. Identity as a Service (IDaaS) is an SaaS-based IAM solution deployed from the cloud. By providing seamless SSO integration to legacy on-premises applications and modern cloud-
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Group M_IBM Q418

Driving Growth And Profitability: Find New Revenue Opportunities With Predictive Analytics

Published By: IBM     Published Date: Apr 27, 2017
It’s hard to grow your business if you can’t see what’s coming next. What will the demand be for a specific product or service and how should you adjust production? What revenue can be expected and from which channels? Where are the best areas to expand your business? Predictive analytics can provide the answers executives, analysts and business managers need to reduce costs, operate more efficiently and increase the bottom line. Join IBM SPSS and guest Mark Lack, Manager of Strategy Analytics and Business Intelligence with industrial products company Mueller Inc. for a look at how to decrease costs and improve your business’ profitability with predictive analytics. You’ll learn how Mueller extends the value of its Big Data environment by applying predictive techniques to accurately forecast sales, prevent fraud and reduce losses from damaged inventory, saving the company significant time and money.
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predictive analytics, fraud detection, increase revenue, decrease costs, customer retention, hr efficiency, advanced analytics
    
IBM

Unlocking the Power of Analytics with an Always-on Data Lake

Published By: IBM     Published Date: Nov 30, 2017
Analyst firm, Enterprise Strategy Group, examines how companies can leverage cloud-based data lakes and self-service analytics for timely business insights that weren’t possible until now. And learn how IBM Cloud Object Storage, as a persistent storage layer, powers analytics and business intelligence solutions on the IBM Cloud. Complete the form to download the analyst paper.
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analytics, technology, digital transformation, data lake, always-on data lake, ibm, cloud-based analytics
    
IBM

Online Marketing is Content Marketing: Part 2: Technology - The Web Content Marketing Suite

Published By: CrownPeak     Published Date: Jun 30, 2009
This is the second of a three part CrownPeak White Paper exploring Why Content Marketing Is Online Marketing. In this series we present the new idea that Web content marketing is the central and most important tenet of online marketing. Today, the function of online marketing revolves around the Web which, itself, revolves around content. So as we talk about online marketing/marketers and content marketing/marketers consider them and yourself one and the same. Learn more today!
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crownpeak, roi, web content marketing, cms, content management system, web site development, infocenter, hosted services
    
CrownPeak

Redefine Your Analytics Journey With Self-Service Data Discovery & Interactive Predictive Analytics

Published By: SAS     Published Date: Dec 20, 2018
Think of the self-service things you use in a day. Gas pumps. ATMs. Online apps for shopping. They’re convenient and easy to use. People choose what they want, when they want – without involving others in their minute-to-minute decisions. What if your organization could treat data discovery and analytics the same way? SAS has combined two of its visual solutions to do just that. SAS Visual Analytics and SAS Visual Statistics share the same web-based interface to provide self-service data exploration and easy-to-use interactive predictive analytics in a collaborative environment. This white paper takes a look at this convergence and outlines how these products can be used together so that everyone, even nontechnical users, can investigate data on their own, create analytical models and uncover new insights that drive competitive differentiation. Your analytics journey just got a lot easier.
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SAS

How to Empower Your Company & Customers with Accounts Receivable

Published By: Esker     Published Date: Jun 29, 2017
Wasted time is wasted money — and accounts receivable (AR) departments can waste a lot of both with antiquated billing and collections methods. Download the new white paper‚ Winning the Billing & Collections Battle‚ to learn how your organization can overcome common obstacles in every phase of AR by: • Automating invoice delivery without format restrictions • Giving your customers self-service access to invoices • Modernizing post-sale collections interactions • Going beyond DSO with advanced KPIs and analytics With a complete AR management solution‚ time and money is on your side!
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accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
    
Esker

Forrester Wave™: Emerging Managed Security Service Providers, Q1 2013

Published By: SilverSky     Published Date: Apr 16, 2013
In Forrester's 15-criteria evaluation of the emerging managed security services provider (MSSP) market, SilverSky was identified as a leader. Forrester identified the 10 most significant providers in this category and researched, analyzed, and scored them. SilverSky was given high ranks for business and technical value, SLA adherence, security services, and threat intelligence and analytics. Download this industry research paper now to learn why SilverSky is the MSSP you should be working with today.
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managed security, msp, managed service provider, sla adherance, threat intelligence, analytics, mssp, forrester
    
SilverSky

Building profitable cross-channel customer relationships in financial services

Published By: IBM     Published Date: Oct 15, 2013
Using analytics and personalized marketing to increase revenue and customer loyalty
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financial service marketing, data science, influencing the buying cycle, growth market opportunities, customer relationships, inbound marketing, event-based marketing, digital marketing
    
IBM
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