service cloud

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Dickinson and Associates

Published By: SAP     Published Date: May 22, 2017
Learn how Dickinson + Associates is using SAP S/4HANA Professional Services Cloud—including the entire suite of accounting, financials, and procurement—to gain better visibility into their business. For the first time, the company has real time tracking of project profitability, as well as better visibility into resource scheduling. 
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dickinson, associates, sap, s/4hana, accounting, cloud
    
SAP

Evolve IT: Why Performance Matters When Building Your New SD-WAN

Published By: Silver Peak     Published Date: Sep 26, 2016
As enterprise IT considers ways to improve WAN functionality and service levels while lowering costs, the interest in SD-WANs has dramatically increased. But not all SD-WANs are created equal. As new applications emerge, whether hosted on premise or in the cloud, demands on WAN throughput, efficiency, and reliability increase. Performance-driven SD-WANs significantly improve application performance and Quality of Service (QoS) making it even easier for enterprises to justify adopting SD-WAN solutions.
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sd-wan, networking, it management, network architecture, silver peak
    
Silver Peak

Evolve IT: Why Performance Matters When Building Your New SD-WAN

Published By: Silver Peak     Published Date: Feb 06, 2017
As enterprise IT considers ways to improve WAN functionality and service levels while lowering costs, the interest in SD-WANs has dramatically increased. But not all SD-WANs are created equal. As new applications emerge, whether hosted on premise or in the cloud, demands on WAN throughput, efficiency, and reliability increase. Performance-driven SD-WANs significantly improve application performance and Quality of Service (QoS) making it even easier for enterprises to justify adopting SD-WAN solutions.
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sd-wan, networking, it management, network architecture, silver peak
    
Silver Peak

Magic Quadrant for Unified Communications as a Service 2016

Published By: 8x8 Inc.     Published Date: Nov 10, 2016
For the 5th year in a row, 8x8 is a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. See what makes us different and why you should consider the cloud to expand or replace aging, inadequate business phone systems, meeting services, & contact center equipment.
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8x8 Inc.

What's the right choice for your business?

Published By: Atlantic Broadband Business     Published Date: Jul 30, 2018
From professional services and hospitality to healthcare and retail, businesses thrive when they have fast, reliable Internet connections. You need reliable connections to send sales transactions, upload files, transmit payroll data, and take advantage of cloud-based applications for sales, finance, and shipping. Then remember all of the different devices in your office – like mobile phones, wearables, tablets, and even desktop phones – and the need becomes even greater.
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atlantic broadband, transmit, data, payroll, cloud, data
    
Atlantic Broadband Business

Top 8 Considerations for Enabling Digital Transformation Within Financial Services

Published By: Akamai Technologies     Published Date: Dec 07, 2016
Many industry experts advise financial services institutions (FSIs) to embrace digital transformation. At the heart of that mandate is the need to satisfy rising customer expectations for fast, secure, always-on services delivered seamlessly across all channels and devices. While it’s important to harness the digital technologies today’s customers turn to — especially when it comes to engaging the millennial generation — FSIs need to optimize web and mobile performance to deliver exceptional end-user experiences. Here are eight considerations. Get started on your journey – download the whitepaper today
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online banking service, online banking services, online banking application, online banking applications, online banking app, online banking apps, financial services it, online banking solutions, digital transformation, digital disruption, infrastructure, cloud security, ddos, security breaches, web application security, cyber threats, cyber security, cloud applications
    
Akamai Technologies

Next Generation Cloud Delivers Enterprise Scale

Published By: Oracle     Published Date: Feb 28, 2018
There is no doubt that enterprise cloud is a new and improved IT strategy. Cloud services have proven to improve organizational agility and reduce the burden of IT infrastructure and cost. Moving to the cloud is no longer a question of “if” but “when” and “how.” Most enterprises we interviewed are moving to cloud in phases over time and matching workloads to their perceptions of a vendor’s cloud capabilities that will best support their objectives. Many will require the ability and flexibility to support multivendor cloud and multiple deployment choices (e.g., public cloud, private cloud, and hybrid cloud).
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cloud, enterprise, scale, infrastructure
    
Oracle

Next Gen IT and the Cloud

Published By: ServiceNow     Published Date: Nov 05, 2012
Find out how next-gen IT solutions are flexible, intuitive, social and powerful - and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before.
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servicenow, cloud, infrastructure, implementation, it infrastructure, flexibility, it ecosystem, data management, business technology, virtualization, cloud computing, infrastructure management
    
ServiceNow

The Future of IT: From Chaos to Service Automation

Published By: ServiceNow     Published Date: Oct 18, 2013
Three IT transformations can help IT get its own house in order to become the proactive partner of the business. By applying these concepts, IT departments at major enterprises are changing the way they engage with their business peers.
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technology, service automation, it workload, it infrastructure, service consolidation, it globalization, managing service relationships, consumerized service experience, e-commerce, controlling it systems, management database, service applications, customer satisfaction, enterprise it cloud, servicenow, consumerization of it, it management, application security, email security, application performance management
    
ServiceNow

Trust, But Verify: Configuration Management with Data Certification

Published By: ServiceNow     Published Date: Oct 18, 2013
Certifying the accuracy of a CMDB with inconsistent, manual methods is unreliable. ServiceNow's built-in data certification gives you the ability to automate the process. Learn how data certification works with the ServiceNow CMDB to deliver a trustworthy single system of record you can rely on.
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configuration management, data certification, product management, servicenow, enterprise it cloud, it cloud company, infrastructure applications, management applications, operational applications, identifying configuration items, defining configuration items, integration, webinar, data quality, it management, application integration, application performance management, customer relationship management, customer satisfaction, customer service
    
ServiceNow

The Cost of Using the Public Cloud

Published By: DellEMC and Intel® Xeon® processor     Published Date: Apr 13, 2017
In this report we’ll explore that question, comparing the cost of an on-site hyperconverged solution with a comparable set up in the cloud. The on-site infrastructure is a Dell EMC VxRailTM hyperconverged appliance cluster and the cloud solution is Amazon Web Services (AWS).
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dell emc, cloud, hyperconverged solutions, hyperconvergence, amazon, amazon web services, cloud
    
DellEMC and  Intel® Xeon® processor

Internet Solutions

Published By: NetApp     Published Date: Dec 05, 2016
Internet Solutions is using SolidFire to create a storage tier that can service any of its cloud platforms — IaaS, PaaS, and SaaS.
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NetApp

SolidFire Success Story: Ultimate Software

Published By: NetApp     Published Date: Dec 05, 2016
Ultimate Software is a leading cloud provider of comprehensive human capital management (HCM) solutions in a Software as a Service (SaaS) model to more than 2,800 customers with employees in 150 countries. “Storage has always been Ultimate’s biggest technology challenge" according to Senior Director of Cloud Operations, Steven May. The company’s storage goals revolve around managing growth while combining the economics of leveraging shared resources on demand with the performance and predictability of dedicated infrastructure. Seeking high IOPS performance, fault tolerance, and scalability, along with a high availability solution that supports both VMware and OpenStack, Ultimate's search led them to SolidFire.
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NetApp

OpenStack Hype vs. Reality

Published By: Red Hat     Published Date: May 01, 2013
A recent IDG Quick Poll reveals that enterprise decision makers understand OpenStack can help them build open-source systems. However, the challenges of deploying OpenStack make the Red Hat portfolio of open and hybrid technologies critical to getting up and running.
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red hat, openstack, open-source architect, infrastructure-as-a-service, cloud computing, standard hardware, deployment, cloud providers, public clouds, virtual architecture, hybrid cloud portfolio, infrastructure, best practices, business activity monitoring
    
Red Hat

IDC Assesses Value Of Red Hat's Approach To OpenStack

Published By: Red Hat     Published Date: Jul 01, 2013
OpenStack is poised to become a cornerstone of the emerging cloud system software market, but “generic” OpenStack can be challenging. Drawing on its experience with enterprise Linux, Red Hat is delivering a commercially supported and tested version of OpenStack that’s “enterprise-ready.”
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red hat, idc, virtualization, cloud system software, infrastructure-as-a-service, cloud providers, hypervisor is commoditizing, enterprise linux, virtualization market, integration, infrastructure, software development, enterprise applications, linux, business technology
    
Red Hat

Take a Holistic Approach to Your Cloud Implementation

Published By: BMC Software     Published Date: Jun 26, 2013
Cloud is not simply a new technology platform, it’s a new way of running your IT processes. Success changes relationships with users, with services and with operations. Learn what to anticipate as you embark on cloud – and how to ensure success not just in your datacenter, but in your business.
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cloud management, hybrid cloud, cloud planning, cloud operations, cloud users, cloud process, it management, business technology, data center
    
BMC Software

Your Cloud Future is Here

Published By: BMC Software     Published Date: Aug 12, 2013
Don’t miss out on the perspective provided in the latest Forrester Thought Leader Cloud Survey. In-depth responses provided by 300 cloud decision makers show you: • Why users go around IT for cloud services • Why you should embrace hybrid cloud – for yourself and the business • A best-practices checklist to help build and run a cloud that fits your business needs • Four key recommendations from Forrester to reach Cloud success Compliments of BMC Software.
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cloud, cloud services, bmc, forrester, best practices, business intelligence, cloud computing, infrastructure
    
BMC Software

Requirements for a Successful Cloud: a Checklist for your Journey

Published By: BMC Software     Published Date: Aug 12, 2013
For many organizations, moving to the cloud to meet the needs for business services represents a tremendous investment of both time and financial resources, without clear instructions for reaching their goals. This road map takes into consideration the ultimate needs of the business, the efficiency and effectiveness of IT, best practices, and future needs. Make sure your cloud meets the needs of the business — both today and tomorrow. Get BMC’s checklist to clear your path to success.
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cloud, business services, best practices, business intelligence, cloud computing, infrastructure
    
BMC Software

Which Cloud is Right for You

Published By: BMC Software     Published Date: Aug 12, 2013
While many companies have begun using external cloud infrastructure services, and a smaller number have embarked on internal “cloud-like” initiatives, others are just starting out and trying to determine how to best use cloud computing. This paper written by BMC’s Deputy CTO Herb VanHook, provides an overview of the major models of cloud infrastructure services (IaaS) and the business benefits and best uses of each model.
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cloud, bmc, cloud infrastructure, best practices, business intelligence, cloud computing, infrastructure
    
BMC Software

World Class Customer Service in the Cloud

Published By: Oracle     Published Date: Aug 08, 2013
In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud.
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customer service, cloud, crm, oracle, knowledge management, data management, business technology
    
Oracle

Great Customer Experiences Start with Great Customer Service

Published By: Oracle     Published Date: Aug 08, 2013
Oracle RightNow Cloud Service helps companies deliver great customer service across channels. Watch this video to learn how Telecom New Zealand is using Oracle RightNow to offer consistent information across the web, social sites, and the call center reducing cost and customer waiting time.
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customer experiences, customer service, oracle, rightnow cloud, cloud, crm, knowledge management, data management, business technology
    
Oracle

eBook: Unleash Your People Power with World-Class HCM Applications in the Cloud

Published By: Oracle     Published Date: Aug 09, 2013
The beauty of the cloud is that you can get up and running fast. The following e-book will provide you a greater insight into Oracle HCM Cloud Services that are a new generation of cloud-based human capital management applications from the global leader in HR management software. Oracle HCM Cloud Services offer many powerful features and capabilities to accelerate your time to value.
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hcm, cloud, cloud services
    
Oracle
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