service cloud

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MobileIron Content Security Service Datasheet

Published By: MobileIron     Published Date: Feb 17, 2015
The personal cloud is the most persistent data loss threat to the enterprise today because many employees use their own cloud services to store work documents. Traditionally, content security solutions functionally link security and storage which requires the migration of work documents to a new content storage repository in order to enforce security policies. This increases complexity by creating more repositories for the enterprise to manage. Most importantly, this approach does not solve the personal cloud problem because individual users continue to store their work documents, for convenience, in cloud services that IT cannot secure.
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cloud, mobileiron, mobile, security
    
MobileIron

Cloud Computing Extends the Enterprise

Published By: QTS     Published Date: Feb 04, 2016
An FCW Digital Dialogue Download this Digital Dialogue from Federal Computer Week to learn how agencies like the General Services Administration and Department of Homeland Security are using the cloud to extend their enterprise and foster innovation.
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cloud computing, fcw, qts, carahsoft, vmware
    
QTS

Ovum White Paper

Published By: Cisco     Published Date: Jun 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
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Cisco

Why Your Current Service Desk is Failing Your Business, and What To Do About It

Published By: CA Technologies     Published Date: Aug 01, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
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service desks, service management platforms, service desk solutions, failing service desks, saas, mobile computing, smart phones, customer interaction service, customer relationship management, customer service, web service management, cloud computing, business technology
    
CA Technologies

Why Your Current Service Desk is Failing Your Business, and What To Do About It

Published By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
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service desks, service management platforms, service desk solutions, failing service desks, saas, mobile computing, mobile data systems, mobile workers, smart phones, customer interaction service, customer relationship management, web service management, cloud computing, mobile device management
    
CA Technologies

Configuration, Not Coding

Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
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cloud service management, speed up deployment, ca cloud service management, accelerate time to value, system management software, service management, cloud computing, business technology
    
CA Technologies

Configuration, Not Coding

Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
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cloud service management, speed up deployment, ca cloud service management, accelerate time to value, service management, cloud computing, business technology
    
CA Technologies

Elevate the Consumer Experience

Published By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
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improving consumer experience, optimal it service delivery, cloud service management, mobile computing, mobile data systems, mobile workers, return on investment, cloud computing, mobile device management
    
CA Technologies

Why Your Current Service Desk is Failing Your Business, and What To Do About It

Published By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : 
service desks, service management platforms, service desk solutions, failing service desks, saas, mobile computing, mobile data systems, customer interaction service, customer service, web service management, cloud computing, business technology, mobile device management
    
CA Technologies

Why Your Current Service Desk is Failing Your Business, and What To Do About It

Published By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : 
service desks, service management platforms, service desk solutions, failing service desks, saas, mobile computing, mobile data systems, mobile workers, smart phones, customer interaction service, customer relationship management, customer satisfaction, customer experience management, cloud computing, business technology, mobile device management
    
CA Technologies

Why Your Current Service Desk is Failing Your Business, and What To Do About It

Published By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : 
service desks, service management platforms, service desk solutions, failing service desks, saas, it management, mobile computing, mobile data systems, mobile workers, smart phones, customer interaction service, customer relationship management, customer satisfaction, customer experience management, cloud computing, mobile device management
    
CA Technologies

Why Your Current Service Desk is Failing Your Business, and What To Do About It

Published By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : 
service desks, service management platforms, service desk solutions, failing service desks, saas, mobile computing, mobile data systems, mobile workers, smart phones, customer interaction service, customer relationship management, customer satisfaction, customer experience management, cloud computing, mobile device management
    
CA Technologies

Configuration, Not Coding

Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
Tags : 
cloud service management, speed up deployment, ca cloud service management, accelerate time to value, web service management, service management, cloud computing, business technology
    
CA Technologies

Configuration, Not Coding

Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
Tags : 
cloud service management, speed up deployment, ca cloud service management, accelerate time to value, web service security, web service management, service management, cloud computing, business technology
    
CA Technologies

Configuration, Not Coding

Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
Tags : 
cloud service management, speed up deployment, ca cloud service management, accelerate time to value, web services, web service management, service management, cloud computing, business technology
    
CA Technologies

Elevate the Consumer Experience

Published By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : 
improving consumer experience, optimal it service delivery, cloud service management, mobile computing, mobile data systems, mobile workers, return on investment, cloud computing
    
CA Technologies

Elevate the Consumer Experience

Published By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : 
improving consumer experience, optimal it service delivery, cloud service management, mobile computing, mobile data systems, mobile workers, return on investment, cloud computing
    
CA Technologies

Elevate the Consumer Experience

Published By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : 
improving consumer experience, optimal it service delivery, cloud service management, mobile computing, mobile data systems, mobile workers, return on investment, cloud computing
    
CA Technologies

Elevate the Consumer Experience

Published By: CA Technologies     Published Date: Jul 16, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : 
improving consumer experience, optimal it service delivery, cloud service management, mobile computing, mobile data systems, mobile workers, return on investment, cloud computing, mobile device management
    
CA Technologies

Building the Business Case for Cloud: Real Ways Private Cloud can Benefit Your Organization

Published By: Dell     Published Date: May 04, 2015
Read this paper to further learn how: - Leveraging cloud technology can help drive costs while enabling service-oriented IT. - Private and hybrid cloud approached improve application delivery. - Cloud implementations increase agility and help organizations adjust to meet customer and worker expectations. - Dell Cloud features Intel® technology.
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Dell

Cloud Comparison: Microsoft Private Cloud Powered by Dell vs. a Leading Public Cloud Provider

Published By: Dell     Published Date: May 04, 2015
This resource examines the performance and TCO for a leading public cloud service provider against the Intel Processor-powered Dell approach with Microsoft private cloud. Read on to learn which one provides better value and performance.
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Dell

7 Critical Considerations for Choosing a Cloud Security Provider

Published By: Akamai Technologies     Published Date: Aug 17, 2017
The cloud is a network of servers housing data, software, and services. Cloud services are commonly accessed via the Internet, instead of locally in a data center. Businesses are increasingly relying on the cloud for cybersecurity for two key reasons: 1. Due to a changing threat landscape, there’s a need for more scale, accuracy, experience, and collective intelligence. These resources are out of reach internally for most organizations. 2. There are fundamental limits with on-premises hardware mitigation appliances and enterprise data centers for Distributed Denial of Service (DDoS) and web attack protection.
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cloud security, scale, data center, ddos
    
Akamai Technologies

7 Sieben wichtige Überlegungen bei der Wahl eines Cloudsicherheitsanbieters

Published By: Akamai Technologies     Published Date: Aug 17, 2017
Die Cloud ist ein Servernetzwerk, das Daten, Software und Services umfasst. Auf Clouddienste wird für gewöhnlich über das Internet, und nicht lokal in einem Rechenzentrum, zugegriffen. Wenn es um Cybersicherheit geht, verlassen sich immer mehr Unternehmen auf die Cloud. Die zwei Hauptgründe: 1. Aufgrund der sich ständig ändernden Bedrohungslandschaft wird immer mehr Umfang, Genauigkeit, Erfahrung und kollektive Intelligenz benötigt. Diese Anforderungen können die meisten Unternehmen intern nicht erfüllen. 2. Lokale Appliances und Unternehmensrechenzentren haben prinzipiell ihre Grenzen, wenn es um Abwehrmechanismen gegen DDoS- (Distributed Denial of Service) und Webangriffe geht.
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Akamai Technologies

Forecasting the Impact of Microsoft Windows Server 2012 R2

Published By: Dell     Published Date: Feb 04, 2015
More than 23 million servers in the world are still running on the Microsoft Windows Server 2003 operating system, making it the most popular engine for serving information and applications globally for over a decade. But, starting in July 2015, Microsoft will no longer provide basic support for it.
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dell, windows, microsoft, modernization, management, modernization, server, 2003, 2012, support, services, efficiency, cost, platforms, future, mobility, standardization, transformation, challenges, applications
    
Dell

Partner with the Leader in Windows Server 2003 Migration

Published By: Dell     Published Date: Feb 04, 2015
Migrating your enterprise to a modern Microsoft® Windows® operating system is a complex process that can strain IT resources. That’s why Dell is focused on helping customers meet the deadline of the decade: On 14 July 2015 support for Windows 2003 will cease. The strategic value to efficient Windows migration is application, hardware and deployment readiness.
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dell, windows, microsoft, modernization, management, modernization, server, 2003, 2012, support, services, efficiency, cost, platforms, future, mobility, standardization, transformation, challenges, applications
    
Dell
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