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Fulfilling Microsoft Lync's Destiny as a Visual Collaboration Solution

Published By: Blue Jeans Network     Published Date: Oct 17, 2013
In this white paper, you will learn how third-party service providers can help Lync to become the ubiquitous solution empowering information workers, speeding decision making, and enabling the next generation of B2B and B2C communications.
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visual collaboration, video conferencing, collaboration, unified communications, it management, enterprise applications
    
Blue Jeans Network

Fulfilling Microsoft Lync's Destiny as a Visual Collaboration Solution

Published By: Blue Jeans Network     Published Date: Oct 17, 2013
In this white paper, you will learn how third-party service providers can help Lync to become the ubiquitous solution empowering information workers, speeding decision making, and enabling the next generation of B2B and B2C communications.
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visual collaboration, video conferencing, collaboration, unified communications
    
Blue Jeans Network

The Rise Of The Protection Storage Architecture

Published By: CDW     Published Date: Sep 10, 2014
Leading organizations don’t think of data protection in traditional back-office terms—and that’s no accident. They think and act like service providers, and in doing so transform data protection operations from mere cost centers to business enablers. Traditional data protection architectures can’t meet today’s challenges of massive growth, application performance, and data availability. And they aren't designed for services-oriented business models.
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protection, storage, architecture, massive growth, integrated, data
    
CDW

Microsoft Hosted Exchange Providers: Who’s Leading the Pack?

Published By: SilverSky     Published Date: May 22, 2014
Are you looking for a Microsoft Hosted Exchange Provider? Want to see how the providers in this space stack up? The Radicati Group provides vendor analysis and reveals the Trail Blazers, Specialists, Mature Players and Top Players in this report.
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silversky, ibm, microsoft hosted exchange, microsoft hosted exchange providers, email service providers, cloud, cloud business email providers, cloud business email, microsoft exchange, content delivery, messaging, cloud computing, business technology
    
SilverSky

What In-Home Service Providers Need to Know About Screening Their Field Employees

Published By: HireRight     Published Date: May 01, 2013
A person’s home is their castle, and no one would willingly welcome in a dangerous criminal. If you offer in-home services, your customers trust you to send someone that is not a threat to their family or personal property. If you fail to do so, there can be serious business , financial and even legal consequences. This industry brief outlines the risks that arise from bad hires and how careful background screening can help mitigate those risks.
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field employees, screening, hireright, human resources, in home services screening, human resource technology
    
HireRight

Improve insurance with a Smarter Process approach

Published By: IBM     Published Date: Nov 05, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
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smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation, business analytics, business process automation, content integration, content management system, corporate portals, document management, information management, records management, search and retrieval
    
IBM

Improve healthcare and life sciences with a Smarter Process approach

Published By: IBM     Published Date: Nov 05, 2013
We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Your operations must be seamless, because individuals enjoy an interconnected and ubiquitous experience. And your operations must be insightful, because every personal and professional interaction is targeted and relevant. A Smarter Process approach helps you to reinvent business operations in the era of the customer.
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business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management, business activity monitoring, business analytics, business integration, business intelligence, business management, document management, information management, records management, search and retrieval
    
IBM

Enterprise SIP Trunks & Consolidation

Published By: GENBAND     Published Date: Apr 01, 2014
See how GENBAND offers CIOs of large multi-site enterprises effective ways to reduce telecom spend by leveraging their IP data networks for inter-site, intra-enterprise multimedia communication and consolidation of connectivity to service providers.
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genband, enterprise, telecom, ip data networks, service provider networks, remote access, remote network management, mobile data systems, it spending
    
GENBAND

SiriusView: Marketing Automation Platforms 2017

Published By: Marketo     Published Date: Jun 08, 2017
Read this complimentary copy of the SiriusView: Marketing Automation Platforms 2017 and learn more about Marketo’s key differentiators including its native multi-channel experience, live event management, and content recommendation functionalities. Marketo's powerful marketing automation capabilities and seamless CRM integrations are complemented by our LaunchPoint ecosystem featuring over 500 technology and service providers that offer best-of-breed solutions for today’s marketers.
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Marketo

Wi-Fi: New Business Models Create Real Value for Service Providers

Published By: Cisco     Published Date: Apr 07, 2014
Cisco present and build upon their extensive research into Wi-Fi usage and help answer common service provider questions on how money can be made from the explosion of Wi-Fi usage.
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wi-fi, service providers, cisco, wifi, wireless hardware, wireless infrastructure, wireless service providers
    
Cisco

Wi-Fi: New Business Models Create Real Value for Service Providers

Published By: Cisco     Published Date: Apr 07, 2014
Cisco present and build upon their extensive research into Wi-Fi usage and help answer common service provider questions on how money can be made from the explosion of Wi-Fi usage.
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wi-fi, service providers, cisco, wifi, wireless hardware, wireless infrastructure, wireless service providers
    
Cisco

Wi-Fi: New Business Models Create Real Value for Service Providers

Published By: Cisco     Published Date: Apr 07, 2014
Cisco present and build upon their extensive research into Wi-Fi usage and help answer common service provider questions on how money can be made from the explosion of Wi-Fi usage.
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wi-fi, service providers, cisco, wifi, wireless hardware, wireless infrastructure, wireless service providers
    
Cisco

Cisco Service Provider Wi-Fi: A Platform for Business Innovation and Revenue Generation

Published By: Cisco     Published Date: Apr 07, 2014
Cisco presents its research findings on mobile data traffic, wireless trends and how the service providers can capture the Wi-Fi opportunity.
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wi-fi, wireless, cisco, service providers, wifi, wireless hardware, wireless infrastructure, wireless service providers
    
Cisco

Cisco Service Provider Wi-Fi: A Platform for Business Innovation and Revenue Generation

Published By: Cisco     Published Date: Apr 07, 2014
Cisco presents its research findings on mobile data traffic, wireless trends and how the service providers can capture the Wi-Fi opportunity.
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wi-fi, wireless, cisco, service providers, wifi, wireless communications, wireless service providers
    
Cisco

Forrester: The Shift To SaaS Is Accelerating

Published By: Epicor     Published Date: Apr 04, 2017
Software-as-a-service (SaaS) enterprise resource planning (ERP) is accelerating as a mainstream delivery model to help companies gain flexibility and leverage modern cloud technologies. The market landscape is evolving as pure-play SaaS ERP providers battle traditional ERP vendors that are repositioning their offerings for the cloud. Businesses should assess the viability of their current ERP deployments and consider the rapidly changing ERP landscape as they plan a transition path to the cloud. Review the Forrester report to hear how the ERP market is changing, and how businesses are reconsidering deployment models to better fit their goals and needs.
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erp software, enterprise resource planning software, cloud erp, saas erp
    
Epicor

Augmented VPN

Published By: McAfee     Published Date: Jan 20, 2015
Constantly available networks typically rely on several Internet service providers to ensure always-on connectivity and increase bandwidth. Augmented VPN aggregates all Internet Service Provider links to obtain a single high capacity tunnel.
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asset, networking, encryption, firewalls, internet security, network security appliance
    
McAfee

DDoS Prevention Appliances Biannual Worldwide and Regional Market Share and Forecasts

Published By: ArborNetworks     Published Date: Feb 12, 2016
DDoS prevention appliances are the first line of defense for most service providers and large enterprises around the globe looking to protect themselves from brute-force attacks on network or resource availability, and with the unprecedented number, size, and coverage of DDoS attacks since the floodgates opens in 2008, vendors who build DDoS prevention solutions have seen and continue to see a significant increase in demand. This report covers actuals for 4Q14 and 1Q15.
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arbor network, ddos, service provider, biannual report, security, best practices, business activity monitoring, business analytics, business intelligence
    
ArborNetworks

Transform Your Business with HCI

Published By: Dell EMC     Published Date: Dec 01, 2017
Hyperconverged infrastructure (HCI) is becoming a popular architecture choice, particularly for businesses consolidating infrastructure as part of a hybrid IT strategy to extend compute and storage resources outside the enterprise. At its current level of progress, HCI could soon become a foundation layer for the next generation of infrastructure at enterprises, midsized companies and remote deployments. Hybrid cloud is the next frontier for HCI, with most players looking to develop cloud orchestration and workload-migration capabilities to become hybrid cloud enablers for enterprises and service providers. Today, many organizations still have questions and uncertainty about HCI: What are the most effective uses of HCI today and in the future? Who benefits from HCI, and who doesn’t? What enterprise infrastructure challenges could be solved with HCI? This report will provide data and analysis to provide perspective on how the HCI market could be evolving, and to better understand
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Dell EMC

Transform Your Business with HCI

Published By: Dell EMC     Published Date: Dec 01, 2017
perconverged infrastructure (HCI) is becoming a popular architecture choice, particularly for businesses consolidating infrastructure as part of a hybrid IT strategy to extend compute and storage resources outside the enterprise. At its current level of progress, HCI could soon become a foundation layer for the next generation of infrastructure at enterprises, midsized companies and remote deployments. Hybrid cloud is the next frontier for HCI, with most players looking to develop cloud orchestration and workload-migration capabilities to become hybrid cloud enablers for enterprises and service providers. Today, many organizations still have questions and uncertainty about HCI: What are the most effective uses of HCI today and in the future? Who benefits from HCI, and who doesn’t? What enterprise infrastructure challenges could be solved with HCI? This report will provide data and analysis to provide perspective on how the HCI market could be evolving, and to better understand th
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Dell EMC

Transform Your Business with HCI

Published By: Dell EMC     Published Date: Dec 01, 2017
Hyperconverged infrastructure is becoming a popular architecture choice, particularly for businesses consolidating infrastructure as part of a hybrid IT strategy to extend compute and storage resources outside the enterprise. At its current level of progress, HCI could soon become a foundation layer for the next generation of infrastructure at enterprises, midsized companies and remote deployments. Hybrid cloud is the next frontier for HCI, with most players looking to develop cloud orchestration and workload-migration capabilities to become hybrid cloud enablers for enterprises and service providers. Today, many organizations still have questions and uncertainty about HCI: What are the most effective uses of HCI today and in the future? This report will provide data and analysis to provide perspective on how the HCI market could be evolving, and to better understand the key requirements enterprise IT administrators should consider as they begin their initial deployments or expand
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Dell EMC

Transform Your Business with HCI

Published By: Dell EMC     Published Date: Dec 01, 2017
Hyperconverged infrastructure is becoming a popular architecture choice, particularly for businesses consolidating infrastructure as part of a hybrid IT strategy to extend compute and storage resources outside the enterprise. At its current level of progress, HCI could soon become a foundation layer for the next generation of infrastructure at enterprises, midsized companies and remote deployments. Hybrid cloud is the next frontier for HCI, with most players looking to develop cloud orchestration and workload-migration capabilities to become hybrid cloud enablers for enterprises and service providers. Today, many organizations still have questions and uncertainty about HCI: -What are the most effective uses of HCI today and in the future -Who benefits from HCI, and who doesnt -What enterprise infrastructure challenges could be solved with HCI This report will provide data and analysis to provide perspective on how the HCI market could be evolving, and to better understand the ke
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Dell EMC

Security-as-a-Service in the Carrier Cloud: How CSPs Can Capture the SMB Opportunity

Published By: Akamai Technologies     Published Date: Nov 13, 2018
The ongoing adoption of cloud computing by communications service providers (CSPs) continues to fundamentally reshape their business models and technology strategies on several levels. One such area that is garnering significant attention is the impact of the cloud on security services. This is because security services and the vital tools they encompass can be empowered through the adoption of a carrier cloud model. This, in turn, better positions CSPs to meet the demands of their customers, including those in the small to medium-size business (SMB) market segment. The timing of this migration is optimal, since many SMBs now recognize the threats they face and realize that given their limited IT budgets and lack of security expertise, CSPs are well positioned to protect them from cyberattacks. While the opportunity for CSPs is significant, many are hesitant to make a move in this area because they want to ensure they can address SMBs’ needs and maintain control of the service in a car
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Akamai Technologies

Enabling and Optimizing Hybrid IT Operations

Published By: IBM     Published Date: Apr 04, 2016
Enterprises are trending toward hybrid IT operations, turning to the cloud and managed service providers to fill the gaps in complex IT environments. This demands a new generation of MSS, enabling on-premise and managed functions to be viewed and controlled as part of a common platform.
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ibm, hybrid it operations, cloud, mss, managed security services, it management, knowledge management
    
IBM

Ovum Decision Matrix: Selecting a Privileged Identity Management Solution, 2015–2016 Publication Dat

Published By: CA Technologies     Published Date: Jun 01, 2018
Within any organization, the most dangerous users are those with privileged access to the company’s most valuable and sensitive data assets. This includes systems administrators, business managers, partners, suppliers, and service providers, and also takes into account the automated interactions between business machines, systems, and applications. Privileged access has always been a high-risk issue, but for too long, organizations have not understood or have chosen to ignore the risks, preferring instead to rely on the integrity of the individuals and systems involved. A number of high-profile security breaches over the last two years have highlighted the damage that a rogue systems administrator or stolen privileged credentials can cause. Today, fewer than half of all business organizations have deployed the type of privileged identity management (PIM) solution that could help improve the situation. This Ovum Decision Matrix (ODM) provides an in-depth view of the leading PIM solution
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CA Technologies

Gartner’s 2018 Magic Quadrant for the CRM Customer Engagement Center

Published By: Zendesk     Published Date: Jun 26, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk
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