service providers

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Smart Building Connectivity: Realize a More Reliable Building Network

Published By: Commscope     Published Date: Jun 24, 2019
The less you hear about your building’s network, the better. Enterprise networks rarely make the news unless the news is bad—and an unplanned outage is about as bad as it gets. In 2017, a tech’s typo at one of the world’s largest cloud services providers took a large swath of servers offline for four agonizing hours. According to one estimate, it cost S&P 500 companies $150 million—and U.S. financial-service companies $160 million—in lost revenue. Of course, the financial hit is just one aspect of an outage. The true cost also includes lost productivity and damage to your reputation. As our reliance on ITC infrastructure increases, the cost of an unplanned outage will only go up. >
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Commscope

Tapping Multiple Cloud Vendors Delivers Clear Business Benefits

Published By: IBM APAC     Published Date: Jun 21, 2019
Companies with multicloud services are outperforming their peers on a number of metrics — and achieving the key objectives that led them to the cloud services model. Take a look at the IT ecosystem of any company today and there’s a good chance you’ll find it includes offerings from several cloud services providers. That’s certainly the case at mid- to large-sized companies with at least 500 employees, according to a recent survey conducted by IDG Research. The survey of 100 senior IT professionals found that 59% are already multi-cloud adopters — that is, using computing and storage services from two or more cloud providers. Another 31% of respondents say they plan to become multi-cloud organizations in the coming 12-24 months, with only 10% still in the “consideration” phase. The survey results also reveal interesting insights into the drivers behind multicloud adoption. The perennial desire to reduce IT costs remains important, but the respondents rate two other factors.
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IBM APAC

Ethernet Services

Published By: Spectrum Enterprise     Published Date: Jun 05, 2019
Link your locations with nationwide reach, leverage bandwidth-intensive applications, connect to leading cloud service providers and fortify your business continuity plans. Do it all with customized Ethernet Services from Spectrum Enterprise.
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Spectrum Enterprise

Best Next Action Technology for Telecommunications

Published By: FICO EMEA     Published Date: May 31, 2019
The telecommunications market is highly saturated. In most of the developed world, nearly everyone who wants a mobile phone has one. There are opportunities for carriers to increase service usage or upsell customers on higher-value devices or services, but each new account generally comes at a competitor’s expense—so customer retention is crucial. Telecom service providers need to reduce losses, prevent churn and maximise revenue on their offerings. FICO’s Best Next Action™ technology can be an important tool to achieve all of these objectives, either by presenting new offer terms or cross-selling other products and accessories to enhance the customer’s telecommunications experience—the handset upgrade, better financing terms, insurance on the handset or a subscription service for content. o Prevent account churn o Optimise service utilisation o Segment accounts o Tailor the contact method to the account
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telecommunications, advanced analytics, telco, customer retention
    
FICO EMEA

Telco Research Report: Smart Analytics Pay Dividends Across the Customer Lifecycle

Published By: FICO EMEA     Published Date: May 31, 2019
: FICO commissioned an independent research study by TM Forum to look at how global telecommunication providers are using (and plan to use) machine learning and advanced analytics to improve the customer experience in credit risk and beyond. This in-depth report includes key insights from a global survey as well as executive interviews with leading communication service providers such as Telstra, Vodafone, Sky, Globe Telecom, and BT on their vision for leveraging artificial intelligence to stop fraud, better engage customers across channels, improve risk management, and drive collection results. Read this report to understand: o What CSPs see as the biggest drivers for deploying advanced analytics over the next two years o How and where BT, Globe Telecom, Vodafone UK, Sky and Telstra are using analytics, from marketing through origination o The opportunities and pitfalls around financing devices as opposed to or in addition to subsidising them o The scope for analytics to improve c
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csp, advanced analytics, telco, improve credit risk, reduce fraud loss
    
FICO EMEA

Three items to consider when choosing a fiber Internet provider

Published By: Spectrum Enterprise     Published Date: May 28, 2019
The right fiber Internet provider can significantly improve the service you provide to employees, partners and clients. For the best outcome, carefully vet providers based on the following top three criteria:
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Spectrum Enterprise

2019 SD-WAN Growth Outlook

Published By: VMware SD-WAN by VeloCloud     Published Date: May 20, 2019
With over 40 vendors in the hot SD-WAN market, it can be difficult for customers to determine which one they should choose. In this report, Futuriom aggregates its extensive interviews with customers and service providers and details the top drivers for SD-WAN today, use cases and features, architectures and strategies, key differentiators, and then details the top vendors in the market and their respective strengths. Read the report
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VMware SD-WAN by VeloCloud

A Path to Scale and Profitability for Cloud and Managed Service Providers

Published By: Infinidat EMEA     Published Date: May 14, 2019
Infrastructure efficiency and effectiveness directly support profit and growth as competition increases in the cloud and managed service provider (xSP) market. Savvy service providers understand that storage choices have a profound impact on not only their profit and growth, but also on their customer experience and retention. They also know that storage challenges in all those areas increase exponentially with scale. Infinidat storage platforms allow service providers to build and scale differentiated, profitable solutions without worrying about storage. Infinidat technology enables unprecedented efficiency, performance, and resiliency, while flexible business models make it easy for service providers to operationalize those platform advantages—including unique co-branding and promotional opportunities as part of the Powered by Infinidat program. Cloud providers worldwide trust their businesses to Infinidat storage. This paper explores a path for service providers to unlock greater sc
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Infinidat EMEA

Move Beyond ERP

Published By: Sage EMEA     Published Date: May 13, 2019
There is a better way for manufacturers, distributors, service providers and mid-market enterprises to drive their companies forward.
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Sage EMEA

What is UCAAS—And How Do I Buy It?

Published By: PGi     Published Date: May 03, 2019
Frost & Sullivan research shows that unified communications (UC) is here to stay, with almost two-thirds of companies reporting that UC is deployed within their organization. GlobalMeet partnered with Frost & Sullivan to define unified communications as a service and outline how the cloud-based solution supports corporate goals. UCaaS delivers a wide variety of benefits to businesses, but not all UCaaS solutions are alike. Download the white paper to learn what key features and functionality to look for when evaluating potential UCaaS providers.
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PGi

MOVE BEYOND ERP

Published By: Sage Software     Published Date: Apr 24, 2019
There is a better way for manufacturers, distributors, service providers and mid-market enterprises to drive their companies forward.
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Sage Software

Navigating Your Last Mile Routing Strategy

Published By: WorkWave     Published Date: Apr 18, 2019
The “last mile,” that tricky distance from final transit hub to customer has long been a logistical, management and customer service challenge for delivery service providers. Today, pen and paper just aren’t enough to get business operations where they need to be. With increased delivery volume and customer expectations, the bar is being set higher and higher. Delivery service providers need the right tools to execute a flawless last mile routing strategy and stand out from the competition.
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WorkWave

Differentiating for Success: A Guide for Cloud Service Providers

Published By: Intel     Published Date: Apr 16, 2019
Gartner predicts that the public cloud market will surpass USD 300 billion by 2021 . With the big players (Amazon, Google, Microsoft and IBM) taking home 63 percent of the market share , how will next wave CSPs stand out from the crowd? Download Intel's latest whitepaper, Differentiating for Success: A Guide for Cloud Service Providers' to discover how to offer unique services, including: - Providing workload-specific optimizations, for example machine learning or high-performance computing - Targeting a particular geographical area - Focusing on an industry, such as financial services - Delivering emerging technology, such as virtual reality, in-memory databases, and containerization
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Intel

The Forrester Wave™: Applications Management And Digital Operations Services, Q4 2017

Published By: Group M_IBM Q2'19     Published Date: Apr 10, 2019
This Forrester Wave report evaluates the top applications management and digital operations services (AMDOS) providers.
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Group M_IBM Q2'19

Location intelligence - shaping the future of mobility

Published By: Here Technologies     Published Date: Apr 02, 2019
In the future, people won’t necessarily want to own cars, but they’ll need personal mobility. The mobility ecosystem can support a range of different services, but in the near-term, many of these nascent businesses face a range of operational challenges as they bid to grow and become profitable. This ebook explores the fundamental needs of new mobility providers as they target business improvements, looks at their considerations as they forge key technology partnerships, and shows how HERE's Auto Mobility Operations solution can help mobility services meet those requirements. This ebook will help you understand how Auto Mobility Operations helps: • Enable the creation and integration of key location features as applications for mobile operating systems through use of the HERE Mobile SDK • Manage and efficiently operate fleet assets with HERE Location Services, providing fresh, high-quality and global location-based data • Create a frictionless and compelling UX - with APIs, mapping
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auto, mapping, location data
    
Here Technologies

Ovum Decision Matrix

Published By: Group M_IBM Q2'19     Published Date: Apr 01, 2019
Delivering personalized customer experience remains the top business challenge for communications service providers (CSPs). Ovum's recently published 2018 ICT Enterprise survey saw almost all CSP IT executives interviewed identify delivering personalized customer experience as one of their three most important business challenges for the next 18 months. This trend emphasizes the high priority CSPs place on how customer relationships are managed. However, several factors have an impact on CSPs' ability to identify and then deliver customers' core needs. These include understanding the data sets they should focus on; collecting, cleansing, and consolidating these data sets; and having the right expertise to mine the data sets.
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Group M_IBM Q2'19

Location intelligence - shaping the future of mobility

Published By: HERE Technologies     Published Date: Mar 25, 2019
In the future, people won’t necessarily want to own cars, but they’ll need personal mobility. The mobility ecosystem can support a range of different services, but in the near-term, many of these nascent businesses face a range of operational challenges as they bid to grow and become profitable. This ebook explores the fundamental needs of new mobility providers as they target business improvements, looks at their considerations as they forge key technology partnerships, and shows how HERE's Auto Mobility Operations solution can help mobility services meet those requirements. This ebook will help you understand how Auto Mobility Operations helps: • Enable the creation and integration of key location features as applications for mobile operating systems through use of the HERE Mobile SDK • Manage and efficiently operate fleet assets with HERE Location Services, providing fresh, high-quality and global location-based data • Create a frictionless and compelling UX - with APIs, mapping
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auto, mapping, location data
    
HERE Technologies

Digital Innovation: Seize Your Next Market Opportunity

Published By: Oracle     Published Date: Mar 18, 2019
This is a digibook that discusses at a very high level the challenges faced by today’s financial services providers, and how they must innovate to remain relevant.
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Oracle

The Engaged Financial Services Provider: Meeting Today's Customer Expectations

Published By: Oracle     Published Date: Mar 18, 2019
Today’s customers, from across many generations and wealth levels, are hyperconnected. This digibook is a guide for financial services providers to building enduring customer relationships through technology.
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Oracle

The Role of Diversity and Redundancy in Enterprise Business

Published By: Spectrum Enterprise     Published Date: Mar 01, 2019
To support business continuity, many organizations eagerly avoid putting all their eggs in one basket. Understanding the critical role of last-mile connectivity and always-available Internet access, savvy firms utilize redundant wide area network (WAN) and Internet connections from multiple service providers to ensure network availability in addition to load balancing. Despite the good intentions, their Internet connectivity risks may still be in a single basket. That is because internet service providers (ISPs) and competitive local exchange carriers (CLECs) may operate using leased network infrastructure from the same incumbent local exchange carrier (ILEC).
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Spectrum Enterprise

Ten Innovative Financial Services Applications Powered by Data Virtualization

Published By: TIBCO Software     Published Date: Feb 26, 2019
Every financial services firm understands the importance of data. More is better. Sooner is better. Accessing it, understanding it, and taking advantage of it before the competition is better. In the mid-2000s, Financial Services was the first industry to strongly adopt data virtualization as a disruptive, new technology for accessing and integrating more data, faster and more easily than ever before. Buy and sell side groups at the largest institutions led the charge, followed soon after by risk management and compliance units. The leading mutual fund providers, along with hedge funds, led the next wave of adoption. In recent years, commercial banks and insurers have accelerated their use of data virtualization. And today, analyst firms such as Gartner, Inc. and Forrester project continued data virtualization adoption for both first-time use at new firms and expanded deployments at existing sites. This whitepaper provides 10 examples of TIBCO Data Virtualization enabled applications f
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TIBCO Software

Intent-Based Networking: A Next-Gen Vision for the Next-Gen Network

Published By: Apstra     Published Date: Feb 25, 2019
This in-depth white paper explains how service providers are capitalizing on Intent-Based Networking — a new and effective networking model that provides a way of abstracting an application, feature, network, or resource in such a way that the intent is exposed, but the implementation is hidden.
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apstra, intetn-based networking
    
Apstra

IDC Spotlight: Cloud-Based Analytics and Machine Learning Accelerate Hybrid IT Management

Published By: Oracle     Published Date: Feb 22, 2019
Successful digital business depends on fast, reliable,and secure applications. Threats of service disruptions from performance slow downs, availability outages, or security incidents are driving IT organizations and service providers to double down on comprehensive system management solutions across infrastructure, applications, and end-user devices.
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Oracle

Doyle Research: Intent-Based Data Center Automation for the Enterprise

Published By: Apstra     Published Date: Feb 21, 2019
IT organizations are facing new challenges as a result of digital transformation, widespread cloud and SaaS adoption, mobile proliferation and pervasive IoT deployments. They must build and operate their internal data centers to deliver high availability for mission critical applications, rapidly onboard new applications and scale capacity on demand – all within the mandate to be cost competitive with infrastructure as a service providers (IaaS) like AWS and Azure. They are architecting and building new Intent-Based Data Centers to deliver private cloud services to their internal and external customers.
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saas, data center automation
    
Apstra

Keeping Your Print Business Thriving in Today's Market

Published By: HP Inc.     Published Date: Feb 14, 2019
How to overcome complexity and be ready for future growth. The modern production digital print market brought a world of opportunities for micro-runs and variable data printing into the hands of Print Service Providers (PSPs). With print available in any quantity to anyone, print is being democratized, resulting in ever-greater numbers of increasingly smaller jobs. The old print model of high-volume static print is being replaced with a myriad of micro-runs and micro-jobs. Automation that allows PSP owners to master the ensuing complexity and respond faster than ever before is enabling them to refocus on market development and on delivering value.
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HP Inc.
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