sling media

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Case Study: Sling Media

Published By: LogMeIn     Published Date: Jul 18, 2014
A Case Study on Sling Media and its experience of LogMeIn Rescue
Tags : 
logmein, rescue, sling media, rescue case study, customer support, customer support reporting, call center management, call center software

A Better Customer Experience with Integrated Support

Published By: LogMeIn     Published Date: Mar 01, 2012
This brief case study illustrates how Sling Media's transition to a remote support solution with web-based chat realized a substantial cut in session times and an increase in customer satisfaction.
Tags : 
customer service, integrated support, customer support, cusomter solutions, live chat, chat support, call center management, customer interaction service

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