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Blended AI for Customer Experience

Published By: Genesys     Published Date: Dec 20, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys

10 Tips for Improving Holiday Sales

Published By: ExpertVoice     Published Date: Sep 25, 2019
When Q4 rolls around, people start hanging Christmas lights, planning family gettogethers, stocking up on booze for said family get-togethers — and buying gifts. It’s true, the last quarter of the year is great for sipping eggnog, but it’s also when big and small businesses alike make or break their revenue goals, often making 20-30 percent of their annual sales, according to the National Retail Federation. With the average holiday shopper purchasing 16 gifts during the season, wintertime is salestime. We’ve compiled the 10 things brands and retailers can do to boost revenue during the holiday season — and keep customers coming back for more.
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ExpertVoice

Dell Financial Services Launches Low-Obligation Financing for Hyperconverged Appliiances

Published By: Dell EMC     Published Date: Aug 17, 2017
In a market where compute and storage resources can be bought on demand with a credit card, vendors of on-premises hardware are seeking to tip the scales in their favor with ‘cloud-like’ pricing models that eliminate the need to commit capital to new platforms. At Dell EMC World in May, Dell Financial Services (DFS) rolled out Cloud Flex for HCI (hyperconverged infrastructure), part of the company’s push to evangelize the start-small-and-scale-up virtues of HCI technology. Cloud Flex lets customers acquire equipment on an all-opex basis, with no up-front product cost, steady monthly payments that reduce by up to 30% annually, and the ability to turn in equipment any time after 12 months without penalty. It’s part of a series of moves by Dell EMC meant to ease the financial risk of sticking with on-premises infrastructure in a cloud-enabled world
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storage resources, hyperconverged appliance, hyperconverged infrastructure, cloud, cloud pricing model
    
Dell EMC

Windows Configuration Management- Managing Users and Groups

Published By: Puppet     Published Date: Jul 13, 2016
If you’re new to Puppet on Windows, one of the first things you’ll want to do is start managing users and groups. In this webinar, we’ll demonstrate how to manage both local groups and Active Directory membership. The demo will include: - Managing administrator accounts - Managing local groups - Setting up a domain controller - Managing Active Directory membership Puppet can do a lot, but we always recommend starting small and building on your success. Managing users and groups is a great way to get started. Make 2016 the year you banish manual configuration for good!
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Puppet

Windows Configuration Management- Managing Packages, Services, & Power Shell

Published By: Puppet     Published Date: Aug 03, 2016
After you set up your users and groups, the next thing you’ll want to do is configure the software running on your machines. In this webinar, you’ll get a taste of the many kinds of services and packages Puppet can manage on Windows. We’ll present some common use cases that will help you get some quick wins under your belt, including: - Managing Windows services (Windows Time, Disk Defragmenter, etc.) - Installing packages - Managing Windows maintenance tasks via WMI by executing arbitrary PowerShell code - Creating scheduled tasks in the Task Manager Puppet can do a lot, but we always recommend starting small and building on your success. Make 2016 the year you banish manual configuration for good!
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Puppet

Agile Portfolio Management for a Fast-Paced World - Are you ready?

Published By: CA Technologies     Published Date: Nov 02, 2016
Business moves fast. Customers demand now. You need to get ahead of it all. Markets are changing overnight, and the startups are disrupting the giants. The biggest risk you can take is to stand still. Do what you’ve always done and, you guessed it, you’ll be lucky to get the same results you’ve seen in the past. Odds are, those smaller, faster companies are going to sail right by.
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CA Technologies

How To Build A Business Case For SDDC

Published By: Brocade     Published Date: May 02, 2016
By 2020, the Software-Defined Data Center will be a requirement for 75% of the Global 2000’ according to Gartner. But is the SDDC right for you? The key to success is to plan big but start small. This Gartner report will help you understand the value of SDDC, identify the best use cases, and mitigate deployment risks.
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Brocade

The 3 Stage Journey To The All Flash Cloud

Published By: Pure Storage     Published Date: Oct 09, 2017
Cloud computing and all-flash storage are two of the most important innovations driving next-generation IT initiatives. While it may seem at first that these are parallel trends, in reality they are inextricably intertwined. Without the benefits of all-flash storage —driving new levels of performance, agility and management simplicity — enterprises would not be able to modernize their infrastructures to deliver cloud services. It is no coincidence that the largest hyperscale cloud providers rely on all-flash storage solutions as their storage foundation. Pure Storage all-flash storage arrays provide enterprise customers with a safe, secure and smooth path to the all-flash cloud. You can take the journey in stages, starting small with a single application or two, and then adding more applications through consolidation and virtualization. You can also implement multiple stages at once.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Pure Storage

Case Study: Manhattan Associates Consolidates and Simplifies Data Protection and Files

Published By: Cohesity     Published Date: Oct 02, 2018
Until recently, Manhattan Associates had used a traditional secondary storage solution to manage its large and rapidly expanding data footprint of ~1PB. Designed for traditional workflows, the company’s IT team realized it had become cost prohibitive to add features to their existing environment to support their VM level backups. Like most traditional storage options, the existing solution did not scale-out linearly, and complicated the environment by creating silos. With Cohesity’s scale-out architecture, the team was able to start small and grow their Cohesity environment on the go, yet keep it unified and simple. See how Manhanttan Associates achieved operational efficiency and lowered their TCO by supporting VM data protection, supporting native integration with the public cloud and providing simple converged solution for data protection, target storage and files. Get the case study.
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case, study, manhattan, associates, consolidates, data, protection
    
Cohesity

Three Best Practices on How to Conquer Local Markets as a Digital Startup

Published By: Applause Israel     Published Date: Sep 25, 2018
Startups with digital products are not commonly known to pursue small dreams. Once the basic idea of the product is designed and the industry niche has been identified, leadership is already thinking hard about where and to how many markets the product should be rolled out. The mission is critical: the product must clearly create added value for the user in the local market while reflecting the needs of their local community. The challenge is making those changes in each market without losing sight of the basic idea of the product. The success story of German ecommerce startup Yalwa - The Local Internet Company details three best practices on how young startups can realize the dream of a localized, and thus globally-positioned, digital product.
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Applause Israel

Maximum-Strength Threat Detection for Mid-Size Enterprises

Published By: RSA Security     Published Date: Oct 24, 2013
Mid-size enterprises face the challenges of managing advanced threats plus staff and budget constraints. This on-demand webcast explains how RSA Security Analytics provides visibility, threat intelligence, and analytics – and how you can start small.
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rsa, emc, threat, analytics, intelligence, threat detection, security
    
RSA Security

eBook: Blended AI for Customer Experience

Published By: Genesys     Published Date: Feb 21, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
Tags : 
artificial intelligence, customer experience, automation, genesys
    
Genesys

eBook: Blended AI for Customer Experience

Published By: Genesys     Published Date: Feb 22, 2018
Bots and automation collide with the power of human touch. Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
Tags : 
artificial intelligence, customer experience, automation, genesys
    
Genesys

eBook: Blended AI for Customer Experience

Published By: Genesys     Published Date: Jun 13, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
Tags : 
artificial intelligence, human touch, customer conversations, customer service, reduce costs
    
Genesys

Blended AI for Customer Experience Bots and automation collide with the power of human touch

Published By: Genesys     Published Date: Feb 12, 2019
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: Personalise self-service Connect customer conversations Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys

10 Reasons Why Small Businesses Fail

Published By: AmVenture     Published Date: May 23, 2017
For many people, owning their own business is the definition of the American Dream. According to the Small Business Association (SBA), there are over 400,000 new businesses started every year. However, keeping that dream alive can be difficult. Here we give you 10 of the most common reasons why small businesses should fail. If you can heed these warnings, you offer yourself a greater chance of success.
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small business, fail, american dream, success
    
AmVenture

START Small, Grow Tall: Why Cloud Now

Published By: Sponsored by HP and Intel ®     Published Date: Nov 15, 2012
The reality is that the cloud isn't yet so mature or capable that it's ready to replace traditional IT. Companies face a number of obstacles to cloud adoption.
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intel, cloud computing, business technology
    
Sponsored by HP and Intel ®

eBook: Blended AI for Customer Experience

Published By: Genesys     Published Date: Jun 08, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with Microapps
Tags : 
ai solutions, customer experience
    
Genesys

Building Microservices for Speed and Agility

Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Speed and agility matter. Businesses are being disrupted every day by digital upstarts that find ways to address new market requirements before the more established companies can respond. Despite talented IT teams and years of head start in both architectural and development work, it is still difficult to respond to these challenges using traditional development patterns centered around monolithic software applications. It’s simply impossible to get to market quickly when applications need to be maintained, modified and scaled as a single entity by a large, heavily inter-dependent team. From this need has arisen the microservices paradigm: a set of patterns for software architecture, development, deployment and culture that focus on speed and agility. From small, independent services and teams to automated deployment to fault tolerance and resiliency, these patterns help accelerate time to market.
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CA Technologies EMEA

10 Quick Design Hacks for Responsive Emails

Published By: Movable Ink     Published Date: Apr 01, 2016
Do your emails look great on mobile devices? In the UK, 70% of email opens occur on smartphones and tablets. You know you should be building responsive emails, but where do you start? Download ‘10 Quick Design Hacks for Responsive Emails’ to discover simple ways to create great-looking emails for mobile devices and see real life examples of how brands are making a big impact on a small screen.
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email marketing, contextual marketing, mobile marketing, responsive email marketing, email design
    
Movable Ink

Maximum-Strength Threat Detection for Mid-Size Enterprises

Published By: EMC Corporation     Published Date: Mar 20, 2014
Mid-size enterprises face the challenges of managing advanced threats plus staff and budget constraints. This on-demand webcast explains how RSA Security Analytics provides visibility, threat intelligence, and analytics – and how you can start small.
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emc, incident response, malware detection, security journey, reduce risk, improve security, budget constraints, threat intelligence
    
EMC Corporation

The Case for Mobile Security Management

Published By: Tyco Integrated Security     Published Date: Dec 08, 2014
Start protecting your company with a small piece of technology that 85% of business owners tow around as their life force: your smartphone. Discover how making your business more secure can be as simple as it is vital.
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remote security, business protection, security, mobile data systems, mobile workers
    
Tyco Integrated Security

Top Reasons Why VNX Unified Hybrid Flash

Published By: CDW     Published Date: Apr 04, 2016
The EMC VNX family delivers industry-leading innovation and enterprise capabilities for file and block storage in a scalable, easy-to-use unified storage solution. VNX storage combines powerful and flexible hardware with advanced efficiency, management, and protection software to meet your economical, and performance needs. With the VNX you can consolidate multiple workloads and still enjoy the best economics for yoru virtual and physical applications without compromise. The VNX allows you to enjoy the performance of flash at the cost-effectiveness of disk for all your mixed workloads. With industry leading application integration, you can start small and scale to multi-petabyte environments, you can utilize automated storage tiering, encryption, local and remote protection all while knowing that VNX is trusted by tens of thousands of customers.
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storage management, performance management, best practices, application integration, software protection, business intelligence, data management, network management
    
CDW

Tapping into Data Analytics

Published By: CDW     Published Date: Aug 04, 2016
Tools for extracting actionable insights from growing mounds of data are becoming smarter and easier to use. Organizations are awash in data generated by customers, supply chain partners and numerous other humanand machine-based sources. With the growth of the Internet of Things (IoT) starting to churn out even more data, many enterprises are considering how to transform their growing stores of raw information into actionable insights. Business intelligence (BI) and data analytics were once mostly limited to large enterprises, but 85 percent of small and midsize businesses have expressed interest in these solutions, according Gartner subsidiary Software Advice. Further, Accuray Research reports that the global business intelligence and analytics software market is poised to grow swiftly in the coming years to approximately $24 billion by 2020.
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data, technology, data analytics, business intelligence, enterprise, data analytics, best practices, business analytics
    
CDW

Top Reasons Why VNX Unified Hybrid Flash

Published By: CDW - EMC     Published Date: Apr 07, 2016
The EMC VNX family delivers industry-leading innovation and enterprise capabilities for file and block storage in a scalable, easy-to-use unified storage solution. VNX storage combines powerful and flexible hardware with advanced efficiency, management, and protection software to meet your economical, and performance needs. With the VNX you can consolidate multiple workloads and still enjoy the best economics for yoru virtual and physical applications without compromise. The VNX allows you to enjoy the performance of flash at the cost-effectiveness of disk for all your mixed workloads. With industry leading application integration, you can start small and scale to multi-petabyte environments, you can utilize automated storage tiering, encryption, local and remote protection all while knowing that VNX is trusted by tens of thousands of customers.
Tags : 
storage management, performance management, best practices, application integration, software protection, business intelligence, it management, enterprise applications
    
CDW - EMC
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