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The State of Support Services 2014

Published By: LogMeIn     Published Date: Mar 19, 2015
Many organizations are making fundamental changes to their organizational structures, delivery models are changing, support organizations are adding new capabilities, and mission statements are changing at breakneck speed. Our support organizations are adding new services, taking on new roles and responsibilities, engaging in different ways with their customers, and consolidating many operational functions to create a scalable delivery model that is focused on customer success and outcomes within a cost structure that meets the company’s revenue, cost, and margin goals. This report will explore some of these issues, and how support organizations can make the shift needed to meet their customers' needs.
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delivery models, customer support, support services, service offerings
    
LogMeIn

3 Steps Toward a Healthier Bottom Line

Published By: Elementum     Published Date: Sep 03, 2018
While everyone is scrambling to make sure their income statements reflect a profitable year by squeezing procurement costs, it’s actually the balance sheet that tells the full story of long term financial health.
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elementum, operational costs, supply chain, balance sheet, bottom line, financial management, business management, inventory
    
Elementum

10 Keys to Creating Engaging Patient Statements

Published By: RelayHealth     Published Date: Apr 01, 2013
Statements can be a great opportunity to improve the patient experience and expedite collections, or they can lead to frustrated patients, lower self-pay revenue and increased bad debt. As pioneers of the healthcare industry’s patient-friendly initiative nearly 10 years ago, RelayHealth continues to research and innovate. Its most recent patient focus group provided input on how statement design impacts their satisfaction with the hospital, post-discharge experience and willingness to pay. Learn the critical components to creating patient statements that get results and help compel patients to pay: Download the 10 Keys to Creating Engaging Patient Statements today.
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statements, patient statements, healthcare, collection, patient experience
    
RelayHealth

Financial Data Security and Financial Services (Finance)

Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Some financial professionals store or share terabytes of electronic information, including quarterly reports, billing statements or even sensitive personal data belonging to clients. Read this e-Book to better understand your security risks. You’ll learn: The common challenges of data security Steps to solve these challenges And much more
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finance, data security, security risks, encryption
    
Citrix ShareFile

Putting the trust in zero trust: Post-perimeter security for a new age of work

Published By: Lookout     Published Date: Dec 11, 2018
There are three key statements enterprises must hear in order to move forward in protecting corporate resources from leakage and attack: The perimeter has disappeared. Legacy security technologies do not work. Devices cannot be trusted. A new security architecture is needed to protect data as employees and devices connect to corporate resources in the cloud, all over the world. That architecture is post-perimeter security. Read this whitepaper to: Learn why perimeter security is not longer viable Understand the new, necessary security architecture: post-perimeter security Learn how phishing attacks are thwarting traditional firewalls Find out how Lookout enables enterprises to embrace post-perimeter security in their own environments
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Lookout

Certify With Confidence: How Automated Reconciliation Lets You Sign With Certainty

Published By: Fiserv     Published Date: Nov 06, 2017
Uncover Exceptions Easily and Certify Financial Statements with Confidence. With increasing regulatory requirements for insurance organizations and the need for executive management to sign off on financial statements, it is critical to ensure that there is detailed visibility into the underlying financial data. Ongoing emphasis on having a strong internal control structure for insurers brings into light reconciliation and certification as being the critical components to making it happen.
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automated reconciliation for insurers, automated reconciliation, automated certification for insurers, internal control structure, financial close, comprehensive reconciliation system, comprehensive reconciliation solution
    
Fiserv

Certify with Confidence: How Automated Reconciliation Lets You Sign With Certainty

Published By: Fiserv     Published Date: Mar 02, 2018
Uncover Exceptions Easily and Certify Financial Statements with Confidence. With increasing regulatory requirements for financial institutions and the need for executive management to sign off on financial statements, it is critical to ensure that there is detailed visibility into the underlying financial data. Ongoing emphasis on having a strong internal control structure for insurers brings into light reconciliation and certification as being the critical components to making it happen. When done properly, they assure accuracy of information flowing into the financial close process, with minimal risk of misstatement, and a full audit trail. The white paper, Certify with Confidence: How Automated Reconciliation Lets You Sign With Certainty, explains how a comprehensive reconciliation solution should work In today's regulatory climate, and why a comprehensive, end-to-end, automated reconciliation system is essential to protecting yourself and your company.
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automated reconciliation, automated reconciliation for banks, automated certification, automated certification for banks, internal control structure, financial close, comprehensive reconciliation system, comprehensive reconciliation solution
    
Fiserv

Certify with Confidence: How Automated Reconciliation Lets You Sign With Certainty

Published By: Fiserv     Published Date: Mar 02, 2018
Uncover Exceptions Easily and Certify Financial Statements with Confidence. With increasing regulatory requirements for insurance organizations and the need for executive management to sign off on financial statements, it is critical to ensure that there is detailed visibility into the underlying financial data. Ongoing emphasis on having a strong internal control structure for insurers brings into light reconciliation and certification as being the critical components to making it happen. When done properly, they assure accuracy of information flowing into the financial close process, with minimal risk of misstatement, and a full audit trail. The white paper, Certify with Confidence: How Automated Reconciliation Lets You Sign With Certainty, explains how a comprehensive reconciliation solution should work In today's regulatory climate, and why a comprehensive, end-to-end, automated reconciliation system is essential to protecting yourself and your company.
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automated reconciliation for insurers, automated reconciliation, automated certification for insurers, internal control structure, financial close, comprehensive reconciliation system, comprehensive reconciliation solution
    
Fiserv

How to Know When You’ve Outgrown Your Current LBM Software

Published By: Epicor     Published Date: Jun 28, 2017
If you’ve started to think your lumber and building materials (LBM) business could be getting more from your software, it might be time for a change. Now is a great time to assess your current software, as recent technological innovations have offered up some very compelling reasons to take a look at the market. Epicor gives LBM businesses the tools they need to make the most informed software choices. This white paper provides 10 signs you’ve outgrown your current software, including: • You lack the resources and information to build strategic programs based on best practices • You have insufficient visibility and insight to tap into new opportunities • You spend a lot of time and money performing what should be routine tasks If any of these statements apply to your business, it’s probably time to make a switch. Read the white paper to see the other signs, and don’t let your software systems hold you back from taking your LBM business where you want it to go.
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lumber, building materials, lbm, erp, bistrack, building materials distributors, lumber distributors, lumber manufacturers
    
Epicor

9 Critical Steps for Updating Your Handbook for 2018

Published By: XpertHR     Published Date: Oct 23, 2017
Employers should take note that a significant number of legal changes on the federal, state and local level have or will have a substantial impact on workplace policies and employee handbooks. It is critical for an employer to review, amend and properly update its handbook for 2018 so that it reflects the latest legal requirements. An employer also needs to understand what the legal update is and how it affects the workplace, as well as develop and implement policies, practices and procedures to remain compliant. Further, an employer may need to update its employee handbook based on internal changes (e.g., benefits, performance management). Below are relevant XpertHR resources, including Employee Handbook policy statements, to assist an employer in updating its own handbook.
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XpertHR

The Digital Procurement Guide

Published By: DocuSign UK     Published Date: Aug 08, 2018
Procurement’s Pesky Paper Problem We know time is precious, so we’ll get right to the point: Paper-based processes are tarnishing your procurement department’s reputation for driving cost savings, improving service, and expediting execution. First, there’s the printing, scanning, faxing, and mailing of documents. Then comes the constant tracking down of physical signatures for everything from statements of work to supplier contracts. Add in the manual filing, searching, and retrieving of hard copies, and it’s no wonder that inefficiency abounds.
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DocuSign UK

What CFOs Need to Know About Financial Reporting

Published By: insightsoftware     Published Date: Oct 19, 2018
Despite recent advances in automated financial reporting tools, many CFOs still rely heavily on static spreadsheets for producing financial statements. As a result, finance leaders are often looking for ways to reduce the duplication of efforts and manual intervention in order to streamline the financial reporting process and improve the accuracy and agility of reporting. To download this White Paper, please complete the following form.
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insightsoftware

ESG - What's Needed for Cloud Computing

Published By: Riverbed     Published Date: Mar 31, 2011
Just what is cloud computing anyway? Skeptics might say it is nothing but industry hyperbole, visionaries might say it is the future of IT. In reality, both statements are true-cloud computing has been embellished by the tech industry, but it does hold real potential for new types of on-¬-demand dynamic IT services. This paper seeks to clarify the definition of cloud computing, identify how far along users are in terms of cloud deployment, and examine the role of the network in the cloud computing model.
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riverbed, cloud computing, networking
    
Riverbed

A Guide to PEO Due Diligence

Published By: Ambrose Group     Published Date: Nov 29, 2010
Professional Employer Organizations partner with businesses to manage payroll, employee benefits, and back-office HR administration. The PEO solution involves a legal arrangement called "co-employment" which allows the PEO to make payroll, deposit employment taxes, and provide insurance benefits from its own account, rather than as an agent or on behalf of its client.
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ambrose, peo, hedge funds, management, professional employer organizations, fixed fee, esac, audited statements
    
Ambrose Group

A Guide to PEO Due Diligence

Published By: Ambrose Group     Published Date: Nov 23, 2010
Professional Employer Organizations partner with businesses to manage payroll, employee benefits, and back-office HR administration. The PEO solution involves a legal arrangement called "co-employment" which allows the PEO to make payroll, deposit employment taxes, and provide insurance benefits from its own account, rather than as an agent or on behalf of its client.
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ambrose, peo, hedge funds, management, professional employer organizations, fixed fee, esac, audited statements
    
Ambrose Group

Preparing Audit Ready Financials – Best Practices to Avoid Common Pitfalls

Published By: Intacct Corporation     Published Date: Mar 31, 2014
Independent external audits of GAAP financial statements are an inescapable reality for finance professionals. External audits are required by statute for public companies and are also becoming the norm among private companies experiencing growing demands for transparency from regulators, investors, and other stakeholders.
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cloud accounting software, finance, streamline, revenue recognition, accounts receivable, financial audits, audit preparation
    
Intacct Corporation

You Can't Manage What You Don't Measure

Published By: Sage     Published Date: Oct 29, 2014
Accountants typically spend a great deal of time in the compilation of ?nancial statements for compliance purposes and for measuring the historical performance of a company. However, all of the data in the balance sheet and income statement is generated from historical information in the accounting system. To be useful in helping to improve the ?nancial performance of a company, the raw ?nancial data needs to be distilled into useful information so that it can be used in making strategic decisions.
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financial statements, historical performance, compliance, income statement, accounting system, financial performance
    
Sage

Nucleus Research: Assessing the Benefits of IBM Cognos FSR

Published By: IBM Business Analytics     Published Date: Feb 15, 2011
Read the findings of Nucleus Research's study on the challenges associated with external reporting (including XBRL) and the benefits that Cognos FSR provides.
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ibm, cognos, financial statements, productivity, reports, finance management, accounting, external reporting
    
IBM Business Analytics

SEC XBRL for Dummies

Published By: IBM Business Analytics     Published Date: Jun 03, 2011
Download this handy guide to learn more about the implications of the SEC's mandate on XBRL filing for public companies. Finance Departments can further use this guide to evaluate the various options for preparing XBRL statements.
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xbrl, sec filing, xbrl statements, filing, tagging, financial reporting, financial management, expense management
    
IBM Business Analytics

Magic Quadrant for Full Lifecycle API Management

Published By: MuleSoft     Published Date: Jun 12, 2018
MuleSoft Positioned as a Leader 3 Consecutive Times Read this complimentary copy of the 2018 Gartner Magic Quadrant for Full Lifecycle API Management, and find out why MuleSoft was named a Leader based on completeness of vision and the ability to execute. Read on to learn: Expert perspectives on API Management Critical analysis of key differentiators Latest developments in integration technology Industry benchmarks and trends Gartner Magic Quadrant for Full Life Cycle API Management, Paolo Malinverno, Mark O'Neill, 30 April 2018. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of
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MuleSoft

Implement Compensation Management Solutions and Reduce Errors by 90%

Published By: Varicent Software Incorporated     Published Date: Dec 20, 2011
SPM solutions are becoming attractive, not only because early adopters are achieving success, but also because there is increasing pressure on compensation teams to deliver more. Organizations are demanding more than just accurate commission statements that are delivered on time. They need visibility, analysis and oversight into the entire variable compensation process; increasingly, they are relying on their sales operations, compensation and cross-functional teams to provide more sophisticated insights into what is working and what isn't.
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sales performance management, incentive compensation, icm, spm, variable pay, pay for performance, key trends, error reduction
    
Varicent Software Incorporated

Gartner Magic Quadrant 2018 Report

Published By: VMware SD-WAN by VeloCloud     Published Date: Aug 01, 2019
VMware named a Leader, positioned furthest for its Completeness of Vision. Read this complimentary copy of the 2018 Gartner Magic Quadrant for WAN Edge Infrastructure to find out more. *Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including and warranties of merchantability or fitness for a particular purpose.
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VMware SD-WAN by VeloCloud

Blackline for Retail: Modernizing Traditional Order-To-Cash Accounting Processes

Published By: BlackLine     Published Date: Aug 28, 2019
Validating the completeness and accuracy of sales (and related balance sheet impact) is of paramount importance, but often requires significant manual effort. As revenues grow, organizations are forced to devote additional resources to processes like sales audit and other detailed reconciliations or expose themselves to risk. For the retail industry, having an adequate sales audit process is crucial to the integrity of financial statements. And innovations like new forms of consumer payments and omni-channel models only add to the complexity.
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BlackLine

Data Security and Financial Services

Published By: Citrix ShareFile     Published Date: Apr 11, 2017
Some financial professionals store or share terabytes of electronic information, including quarterly reports, billing statements or even sensitive personal data belonging to clients. Read this e-Book to better understand your security risks. You’ll learn: • The common challenges of data security • Steps to solve these challenges • And much more
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data security, financial services, client data protection, security risk
    
Citrix ShareFile

Data Security And Financial Services

Published By: Citrix ShareFile     Published Date: Apr 14, 2017
Some financial professionals store or share terabytes of electronic information, including quarterly reports, billing statements or even sensitive personal data belonging to clients. Read this e-Book to better understand your security risks. You’ll learn: • The common challenges of data security • Steps to solve these challenges • And much more
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data security, data protection, network security, firewall security, it security, technology security
    
Citrix ShareFile
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