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Architecting Your Customerís Success

Published By: ServiceSource     Published Date: Aug 14, 2019
Dive into our latest whitepaper ďArchitecting Your Customerís Success,Ē where we outline a step-by-step guide to creating personalized customer success plans that result in more positive and profitable outcomes for your customers, along with increased retention rates and revenue for your own business.
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ServiceSource

Getting the Basics Right - How to Set Up the Foundation for HR Reporting and Analytics

Published By: Workday     Published Date: Jul 30, 2019
In HR, you have access to an enormous amount of data. How do you filter out the noise from the insights? In this eGuide, and as part of the Getting the Basics Right series, you'll learn how to align on business and HR KPIs including a priority sequenced step-by-step approach to forming these processes.
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Workday

Leading the Digital Trust & Safety Transformation

Published By: Sift     Published Date: Jul 12, 2019
"In todayís digital landscape, balancing user experience with customer safety has never been more important -- or more difficult. By surveying 500 employees responsible for fighting fraud, Sift found that 77% prioritize delivering a frictionless experience, but nearly as many say fraud prevention blocks this goal. The answer isnít additional fraud prevention. Businesses must adopt a Digital Trust & Safety approach, strategically aligning risk and revenue decisions supported by sophisticated processes and technology. How can you optimize your business strategies for the challenges and opportunities of the digital world? Read This Guide To Find Out How to move beyond reactive fraud-fighting strategies and deliver excellent customer experiences without compromising safety The 4 qualities of a Digital Trust & Safety organization A step-by-step guide to help you evolve to Digital Trust & Safety Why the time for Digital Trust & Safety is now"
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Sift

On-Demand Forrester Webinar: Leading the Digital Trust & Safety Transformation

Published By: Sift     Published Date: Jul 15, 2019
"In todayís digital landscape, balancing user experience with customer safety has never been more important -- or more difficult. By surveying 500 employees responsible for fighting fraud, Sift found that 77% prioritize delivering a frictionless experience, but nearly as many say fraud prevention blocks this goal. The answer isnít additional fraud prevention. Businesses must adopt a Digital Trust & Safety approach, strategically aligning risk and revenue decisions supported by sophisticated processes and technology. How can you optimize your business strategies for the challenges and opportunities of the digital world? Read This Guide To Find Out How to move beyond reactive fraud-fighting strategies and deliver excellent customer experiences without compromising safety The 4 qualities of a Digital Trust & Safety organization A step-by-step guide to help you evolve to Digital Trust & Safety Why the time for Digital Trust & Safety is now "
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Sift

Top 10 global bank drives 5X faster IT project delivery with an application network

Published By: MuleSoft     Published Date: Jun 27, 2019
Banks of all sizes, from multinational firms to regional credit unions, face unparalleled pressure to digitally transform in the face of evolving customer expectations. Learn how a top 10 bank partnered with MuleSoft to address these pressures by developing an application network to rapidly modernize legacy systems, digitally transform mortgage lending, and accelerate Salesforce implementation. Read this whitepaper to learn: How banks can leverage APIs to accelerate integration between core banking systems, legacy applications, and modern SaaS endpoints. The step-by-step approach a top 10 bank took to build a Center for Enablement (C4E) and transform their SDLC to accelerate application development. How the bank created unified customer experiences across different product lines, from mortgages to wealth management, across in-person, and digital engagement channels.
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MuleSoft

The Guide To Conversational ABM

Published By: Drift     Published Date: Aug 05, 2019
Drift and Demandbase are joining forces to revolutionize the way businesses do accountbased marketing (ABM). Want to join us? In this guide, we explore how adopting a conversational approach to ABM can help you amplify your existing strategy and help you be more targeted, proactive, and consistent with your outreach. When youíre finished reading, youíll come away with a step-by-step set of instructions for implementing a conversational ABM game plan for your business.
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Drift

A 10-Step Guide to an Efficient Vendor Invoice Process

Published By: SAP Concur     Published Date: Aug 07, 2019
"In today's fast-paced business world accounts payable (AP) is so much more than just paying vendor invoices. Accounts payable can be a strategic arm of the business that helps you manage cash flow, save money, and even take advantage of business opportunities. Gaining visibility and automating your accounts payable processes puts you in control of those expenses. Don't know where to start? Our 10-step guide will walk you through step-by-step so you can stop paying invoices and start leveraging accounts payable."
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SAP Concur

Embrace Tech and Get Back to Practicing Law: A Step-by-Step Guide

Published By: PwC     Published Date: Aug 27, 2019
Six hours a day. According to research, thatís how much of a lawyerís time, on average, is spent on administrative tasks or new client development (sound familiar?). Fortunately, technology and the data it generates can help you streamline systems and processes ó and reveal important insights about your firm. But what tools should you use? How should you implement them? Weíve got the answers. Our guide outlines what you need to know when leveraging technology to reduce admin inefficiencies and, better yet, increase cash flow. Youíll learn how to identify what metrics matter most to your practice: like billable hours, profitability by client and hiring decisions. It also spotlights helpful tools, like PwCís InsightsOfficer, that turn data into insights, impacting your firmís performance.
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PwC

The Business Case for Master Data Management

Published By: Zynapse     Published Date: Sep 10, 2010
A step-by-step guide to create the right business case for all your Master Data Requirements.
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zynapse, erp projects, data information, data management, governance, mdm, master data management, odm
    
Zynapse

Building Your Opt-In Contact List: A Step-by-Step Guide to Collecting Email Addresses

Published By: Campaigner     Published Date: May 26, 2010
Email marketing is one of the best performing marketing channels online. According to the DMA, for every dollar spent on email marketing, you can expect a return on investment of $43. But it's not as simple as sending an email to a list to get this sort of result.
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campaigner, opt-in, email marketing, emarketing, roi, email, newsletter
    
Campaigner

Global Language Learning: Employee Engagement and Business Performance Game Changer

Published By: Rosetta Stone     Published Date: Jan 23, 2018
When augmenting the benefits package for your organization, itís natural to focus on traditional perks that employees have come to expect: PTO, health insurance, and maybe a tuition assistance credit here or there. But if youíre looking for creative and effective ways to stimulate employee engagement while also driving business results, youíll want to consider the powerful impact of offering language-learning opportunities. Whereís the connection? And how can you reproduce these benefits within your organization? This playbook offers a deeper look at why language learning has such a positive influence on employee engagement and business performance, as well as step-by-step instructions for implementing a language-learning program in your organization.
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Rosetta Stone

E-Book: The Step-by-Step Guide to Creating Your Employee Engagement Pulse Program

Published By: Glint     Published Date: Sep 19, 2017
The employee engagement survey can be a powerful force for consistent, positive change. This guide provides a more insightful and actionable approach to employee engagement, including a framework for designing and implementing pulse programs. The ideas inside come from decades of engagement survey and organizational development (OD) experience.
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employee engagement software, team engagement software, employee engagement initiatives, impact of employee engagement, employee engagement software, drivers of employee engagement
    
Glint

Top Five Things to Know About Enterprise Mobility Management

Published By: MobileIron     Published Date: Feb 17, 2015
Ready or not, the global mobility trend is forcing enterprises to enable a mobile workforce with business productivity tools on any device, regardless of the underlying operating system. As IT is quickly impacted by end-user technology decisions, enterprises can no longer ignore this reality, especially given the explosive global demand for mobile devices. This guide offers practical, step-by-step insight that can help any organization accelerate their journey to becoming a Mobile First enterprise by providing a detailed, best-practice deployment process and recommendations for finding the right enterprise mobility management (EMM) provider.
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mobile, enterprise, emm, mobile management
    
MobileIron

8 Steps to Zero Trust

Published By: Akamai Technologies     Published Date: Dec 11, 2018
Use this step-by-step guide from Akamaiís CTO, Charlie Gero, to build an inclusive and concrete zero trust architecture, intended to help enable safe application access in a cloud-native world. Easily transition to a perimeter-less environment with this prescriptive process, phasing applications in one at a time and reducing your migration risk profile.
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Akamai Technologies

8 Steps to Zero Trust

Published By: Akamai Technologies     Published Date: Jun 14, 2018
"Use this step-by-step guide from Akamaiís CTO, Charlie Gero, to build an inclusive and concrete zero trust architecture, intended to help enable safe application access in a cloud-native world. Easily transition to a perimeter-less environment with this prescriptive process, phasing applications in one at a time and reducing your migration risk profile."
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zero trust, security, cyber security, cloud
    
Akamai Technologies

Tablet, Laptop or DesktopóForm Factor Follows Function

Published By: Dell     Published Date: Nov 20, 2014
Enterprises face more computing options than ever. This step-by-step guide explains how to choose whether a desktop, laptop, Ultrabook, tablet, convertible or all-in-one is the best choice for a particular employee.
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form factor guide, mobility, computing options, mobility
    
Dell

The 11 Secrets of Business Rules Success for Insurers

Published By: FICO     Published Date: Aug 27, 2012
This white paper provides a step-by-step guide to ensuring success with your business rules management project. You'll learn the components of a successful business rules management project.
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access, risk, identity management, identity and access management, iam, regulatory compliance, audit compliance, policy compliance
    
FICO

Modernising Your SSL Certificate Management

Published By: Entrust Datacard     Published Date: Nov 24, 2015
Deciding on the right SSL management platform for your organisation can be daunting. This step-by-step guide will not only you help you along the path to finding the right service, but also ensure you execute a successful implementation.
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ssl certificate management platforms, ssl management, ssl certificates, lifecycle management, certificate management platform, entrust, security, certificates
    
Entrust Datacard

Modernisierung Der Verwaltung Ihrer SSL-Zertifikate

Published By: Entrust Datacard     Published Date: Nov 24, 2015
Deciding on the right SSL management platform for your organisation can be daunting. This step-by-step guide will not only you help you along the path to finding the right service, but also ensure you execute a successful implementation.
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ssl certificate management platforms, ssl management, ssl certificates, lifecycle management, certificate management platform, entrust, security, certificates
    
Entrust Datacard

A Step-by-Step Migration Guide to SHA-2 SSL Certificates

Published By: Entrust Datacard     Published Date: Sep 28, 2016
This guide describes the technical and business impact of SHA-1 migration as it pertains to SSL certificates only. It will outline a recommended migration path to minimise the cost and operational impact of replacing affected SSL certificates.
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security, security application, ssl, ssl certificates, sha, application security, compliance, intrusion detection
    
Entrust Datacard

Social Strategies for 2013: How Social Drives Real Results for Brands

Published By: Bazaarvoice     Published Date: Jan 09, 2013
If you're still struggling to understand how social really impacts your brand health, it's time to get focused. This step-by-step guide shows you how brands win big by engaging consumers in the purchase path.
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social strategies, brand health, consumer engagement, consumer insights, case studies, bazaarvoice
    
Bazaarvoice

Holiday Guide to Social: Integrating Social to Drive Seasonal Success

Published By: Bazaarvoice     Published Date: Aug 12, 2013
Itís well known that social content has been proven to increase traffic, engagement, and sales Ė especially during the holidays. This step-by-step guide will help ensure you're setup for social success this holiday season and into 2014.
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holiday campaigns, engaging shoppers, engaging consumers, consumer engagement, customer engagement
    
Bazaarvoice

Omnichannel Marketing Excellence

Published By: Emarsys     Published Date: Dec 20, 2018
Omnichannel is not just another buzzword to ignore. Itís a marketing objective, and if you donít have a strategy in place, youíre already behind the curve; not only is it important, it also takes time. There is no omnichannel switch to throw, no simple button to push. A sound omnichannel approach must be built step-by-step, and for many companies it all starts with email.
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Emarsys

The Omnichannel Marketerís Growth Roadmap

Published By: Emarsys - APAC     Published Date: Jun 12, 2019
Omnichannel isnít just another buzzword you can ignore. In fact, todayís most successful marketing strategies all take an omnichannel track that puts customers at the center of a diverse network of interactions and engagements. In this white paper, youíll learn: ē How email can serve as the foundation of your omnichannel strategy ē How Artificial intelligence marketing (AIM) can make it possible to not only achieve true 1:1 personalization, but also scale it ē How to apply a step-by-step roadmap to your brandís pursuit of omnichannel excellence
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Emarsys - APAC

The Holistic Picture. Building Customer Profiles Through Data-Driven Marketing

Published By: Adobe     Published Date: Apr 25, 2016
Data is the key to doing this. But simply collecting it wonít take you all the way. You must use the data to create holistic customer profiles, then use those customer profiles to create interesting, personalised and memorable experiences. This three-part, step-bystep eBook series explains how to actually use data to provide each customer with the best experience possible.
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customer experience, marketing, data management
    
Adobe
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