sword ciboodle

Results 1 - 2 of 2Sort Results By: Published Date | Title | Company Name

The Forrester Wave™: Customer Service Solutions For Enterprise Organizations, Q2, 2014

Published By: KANA®, A Verint® Company     Published Date: Aug 13, 2014
Kana Enterprise is a product built via acquisition, and it delivers a solution that combines the strength of its two parents — the multichannel and knowledge capabilities of the historical Kana Software products and the business process management engine from Sword Ciboodle.
Tags : 
kana, customer service solutions vendors, case management, customer service, reporting capabilities, process management, sword ciboodle, knowledge management
    
KANA®, A Verint® Company

Marketing Measurement: The Technology That Drives Marketing Relevance

Published By: SAS     Published Date: Feb 29, 2012
In this white paper, Ian Henderson of Sword Ciboodle and Retha Keyser of SAS describe what that ideal can look like and how to achieve it.
Tags : 
sas, analytics, business analytics, business intelligence, customer intelligence, data management, fraud & financial crimes, high-performance analytics
    
SAS
Search      

Add Research

Get your company's research in the hands of targeted business professionals.