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Efficient, productive compliance supervision with Mimecast

Published By: Mimecast     Published Date: Jul 15, 2019
The Mimecast Supervision solution enables compliance personnel to systematically review and discover targeted data among the volume of communications organizations face today. Integrated with the industry leading Mimecast Cloud Archive, users can facilitate an auditable, managed supervision review process, flexible to meet the needs of the business while utilizing a scaleable, immutable SEC 17A-4 validated and tamper proof archive with guaranteed 7 second SLA search capabilities. To reduce the number of false positives in sampling data, targeted detection rules can focus on specific senders/recipients and to accelerate the process. In addition, queues can be configured with an upper limit upon which to be populated with email. This helps limit the amount of email a reviewer must go through while still identifying risk. Today’s supervision demands require reviewers to be highly productive.
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Mimecast

IBM XIV® Storage System: Ease of Management Reinvented

Published By: Bell Micro     Published Date: Jun 14, 2010
This paper discusses how the IBM XIV Storage System's revolutionary built-in virtualization architecture provides a way to drastically reduce the costs of managing storage systems.
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bell micro, ibm xiv, storage system management, virtualization architecture, storage area networks, storage management, storage virtualization
    
Bell Micro

Unify Healthcare Data Onto a Single Platform to Reduce Time to Insights

Published By: AWS     Published Date: Jul 10, 2019
Being able to monitor and respond to patient inquiries quickly and effectively is critical to creating a positive clinical experience and delivering successful products. But compiling and monitoring this data to address customer concerns in a timely way is a challenge when you have disparate sources and systems, global teams, and multiple patients. Read how a top 10 global pharmaceutical company worked with Slalom and AWS to design and implement a unified and globally distributed event and inquiry data reporting system. By combining three types of requests into one solution, the company has improved the customer experience and increased call center and data input operational efficiency by 50%. Learn how to Increase access to relevant data to help inform future or ongoing clinical trials Adapt your existing system development processes to an agile approach Engage with Slalom and AWS throughout the lifecycle of a healthcare engagement
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AWS

Agile integration: A blueprint for enterprise architecture

Published By: Red Hat     Published Date: Sep 09, 2018
As applications and services become more central to business strategy, and as distributed methodologies like agile and DevOps change the way teams operate, it is critical for IT leaders to find a way to integrate their backend systems, legacy systems, and teams in an agile, adaptable way. This e-book details an architecture called agile integration, consisting of three technology pillars—distributed integration, containers, and APIs—to deliver flexibility, scalability, and reusability.
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Red Hat

IDC's Cloud-based Predictive Analytics: Critical Source of Vendor Differentiation for Enterprises

Published By: Hewlett Packard Enterprise     Published Date: Jun 17, 2019
"Cloud-based predictive analytics platforms are a relatively new phenomenon, and they go far beyond the remote monitoring systems of a prior generation. Three key features differentiate cloud-based predictive analytics — data sharing, scope of monitoring, and use of artificial intelligence/machine learning (AI/ML) to drive autonomous operations. To help familiarize the uninitiated with specifically what types of value these systems can drive, IDC discusses them at some length in this white paper."
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Hewlett Packard Enterprise

Helpdesk Productivity Hacks for eCommerce Businesses

Published By: Freshdesk     Published Date: Aug 15, 2016
When 76% of consumers say they view customer service as the true test of how much a company values them, you have to make sure that your strategy, and tool, are top notch. Here's a collection of best practices, drawn from our conversations with customers, to help you improve your agents' productivity and win customer love. In this whitepaper, we detail how you can - Provide your agents with complete context by pulling data from your third party systems into your helpdesk - Reduce ticket volume and help customers help themselves by setting up a knowledge base - Automatically assign tickets to the right team with ease thus reducing your agent's workload and many more!
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Freshdesk

Data Analytics to Combat the Opioid Epidemic

Published By: SAS     Published Date: Jan 17, 2018
We have conditioned patients not only to expect opioids for pain relief, but to utilize more and more of them, and the addiction is both psychological and physical. To remedy the situation, a lot of policies and practices and behaviors must change around how the health care system approaches pain. But we do not yet have the data and analytics we need to determine what specifically to do at the patient level or the policy level. Download this whitepaper to learn more about the resources available and how we can fix this issue.
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SAS

Top Performers Know It’s Time to Migrate to Cloud ERP

Published By: Epicor     Published Date: Sep 20, 2017
More than ever, businesses are considering a cloud solution for their enterprise resource planning (ERP) deployment over an on-premises system. Cloud technology appeals to these companies because updates and fixes occur automatically with little or no effort from internal IT staff, and because cloud-based solutions provide access to real-time data from anywhere. Employees want tools that make it easier for them to complete everyday tasks and make informed decisions that help the business grow. Aberdeen’s research report, “Top Performers Know It’s Time to Migrate to Cloud ERP: Here’s Why and How,” uncovers the reasons successful companies are choosing cloud over on-premises ERP models. Download this SmartBite for a quick look at the report’s highlights.
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Epicor

Shoppers Suddenly Want to Buy Your Products on Their Watches, on Kiosks and on Social Media

Published By: Demandware     Published Date: Mar 16, 2016
How Quickly Can You Adapt? Most custom-built and on-premise commerce systems were not designed to support the rapidly-evolving shifts in consumer buying behavior. That’s where commerce platform choice - specifically, enterprise cloud commerce - makes all the difference. Learn why in the L2 E–Commerce Agility report.
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retail, commerce, shopping, mobile, behavior, agility
    
Demandware

Shoppers Suddenly Want to Buy Your Products on Their Watches, on Kiosks and on Social Media.

Published By: Salesforce Commerce Cloud     Published Date: Mar 22, 2016
How Quickly Can You Adapt? Most custom-built and on-premise commerce systems were not designed to support the rapidly-evolving shifts in consumer buying behavior. That’s where commerce platform choice - specifically, enterprise cloud commerce - makes all the difference. Learn why in the L2 E–Commerce Agility report.
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retail, commerce, shopping, mobile, behavior, agility
    
Salesforce Commerce Cloud

10 Hidden Costs of a Premises-Based (PBX) System

Published By: Broadsoft     Published Date: Jun 14, 2017
Many premises-based phone system (PBX) manufacturers claim that the five year costs of their systems are lower than an equivalent cloud alternative. What the premises guys don’t tell you about is all the extra little hidden costs that come as a result of the limitations of the hardware and software in their systems. This guide will provide you with useful questions to ask your PBX manufacturer to ensure that you're getting the full picture on the cost of their system. Questions to Ask During an Evaluation: • Have you sized this system for my peak demand? • Have you factored in the cost of site redundancy? • How many hours of call recording are included? • How is mobility supported? Do calls route in an out of the PBX for call treatment? • What are the annual maintenance costs of the hardware and software in this system? • Which third party systems have you integrated this PBX with?
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Broadsoft

The Rise of Modern Systems of Agreement

Published By: DocuSign UK     Published Date: Nov 06, 2018
"Every organisation already has a system of agreement. It's how written agreements get prepared, signed, enacted, and managed. But typically, it involves a messy, improvised mix of printing, signing, scanning, faxing, and overnighting paper agreements. These needlessly slow legacy processes add costs to agreements due to wasted productivity and materials. It's time for a change. The DocuSign System of Agreement Platform connects the world's No. 1 eSignature technology to every other aspect of the agreement process. Read this white paper to learn how to modernise your System of Agreement, including how to: - Prepare agreements with a high degree of automation - Sign agreements quickly and securely - Act on agreement terms after signing - Manage agreements with flexible options"
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DocuSign UK

A Mobile UX Refresh to Reach Customers Worldwide

Published By: Infosys     Published Date: May 30, 2018
The digital world has made it possible for enterprises to reach, and deliver services to customers near and far through mobile applications. However, regular and rapid rollout of features and new versions across geographies and different operating systems call for flawless applications and mobile app testing capabilities. A chemical giant wanted to deliver agriculture data and services to their farmer clients across geographies through their mobile applications. See how Infosys helped and the five key takeaways from the project.
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Infosys

The Business Impact of IT Transformation

Published By: Dell EMC & Intel     Published Date: Sep 06, 2018
Datacenter improvements have thus far focused on cost reduction and point solutions. Server consolidation, cloud computing, virtualization, and the implementation of flash storage capabilities have all helped reduce server sprawl, along with associated staffing and facilities costs. Converged systems — which combine compute, storage, and networking into a single system — are particularly effective in enabling organizations to reduce operational and staff expenses. These software-defined systems require only limited human intervention. Code imbedded in the software configures hardware and automates many previously manual processes, thereby dramatically reducing instances of human error. Concurrently, these technologies have enabled businesses to make incremental improvements to customer engagement and service delivery processes and strategies.
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Dell EMC & Intel

ESG Technical Validation: All-Flash HPE SimpliVity 380

Published By: Hewlett Packard Enterprise     Published Date: Jul 19, 2018
"The Enterprise Strategy Group put HPE SimpliVity hyperconverged infrastructure through its paces in a series of hands-on performance and stress tests simulating real-world configurations and load conditions. Read this report to learn how an HPE SimpliVity infrastructure: Ran nine workloads simultaneously, with an average response time across all applications of 3.9ms Showed little to no performance impact as a virtual controller, drive, and node were systematically failed on a two-node cluster."
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hyperconverged, infrastructure, simplivity
    
Hewlett Packard Enterprise

Discover the Benefits of Converged Infrastructure Built on All-Flash Storage

Published By: EMC Converged Platforms     Published Date: Jan 12, 2016
In order for enterprises and IT organizations to truly innovate and offer differentiated value to customers, you need an IT infrastructure based on the latest advancements in computing, networking, and storage. Considering an investment in flash storage or converged infrastructure? Read this brochure to learn more about the Vblock® System 540, the industry’s first all-flash Converged Infrastructure System for high-performance mixed workloads and emerging 3rd platform applications—built on best of breed technology components including EMC XtremIO all-flash storage. All of this with the VCE™ Experience of unmatched management and one-call support.
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vce, it infrastructure, all flash storage, vblock system 540, 3rd platform applications, networking, it management, knowledge management, data management
    
EMC Converged Platforms

Making a DDoS Protection Plan: 8 Best Practices

Published By: Akamai Technologies     Published Date: Apr 25, 2018
DDoS attackers launch hundreds of DDoS attacks every day. When a DDoS attack strikes an organization, panic is common. No one knows why systems and applications are failing, who to call, or what questions to ask. Meanwhile, senior leaders want answers. Planning ahead and being prepared is your best defense against DDoS attacks. This white paper explores best practices for building and maintaining a DDoS protection plan. You’ll learn what to expect from a DDoS attack, how to prepare, what to put in a DDoS runbook, and how to test your plan.
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ddos, protection, practices, systems, attackers, applications, systems
    
Akamai Technologies

Making a DDoS Protection Plan: 8 Best Practices

Published By: Akamai Technologies     Published Date: Nov 02, 2018
What to expect and how to prepare your best defense DDoS attackers launch hundreds of DDoS attacks every day. When a DDoS attack strikes an organization, panic is common. No one knows why systems and applications are failing, who to call, or what questions to ask. Meanwhile, senior leaders want answers. Planning ahead and being prepared is your best defense against DDoS attacks. This white paper explores best practices for building and maintaining a DDoS protection plan. You’ll learn what to expect from a DDoS attack, how to prepare, what to put in a DDoS runbook, and how to test your plan. In viewing this Akamai content, we would like to share your data with Akamai. Click here for more info or to opt out.
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Akamai Technologies

Girard Toyota leverages Atlantic Broadband Business' Hosted Voice Solution

Published By: Atlantic Broadband Business     Published Date: Apr 30, 2018
In order to maintain their commitment to customer service, Girard Toyota looked to upgrade their outdated phone system. The antiquated system they were using was not only costly to maintain, but also inhibited their efficiency — inbound calls were not answered in a timely fashion, and when they were, the hold times were much too long. Calls were not being transferred to the correct representatives, causing frustration for both new and existing customers. The entire customer experience was negatively impacted, threatening to cost the company revenue and its prized reputation for superior customer service.
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girard, toyota, atlantic, broadband, business, solutions
    
Atlantic Broadband Business

Making a DDoS Protection Plan: 8 Best Practices

Published By: Akamai Technologies     Published Date: Apr 13, 2018
DDoS attackers launch hundreds of DDoS attacks every day. When a DDoS attack strikes an organization, panic is common. No one knows why systems and applications are failing, who to call, or what questions to ask. Meanwhile, senior leaders want answers. Planning ahead and being prepared is your best defense against DDoS attacks. This white paper explores best practices for building and maintaining a DDoS protection plan. You’ll learn what to expect from a DDoS attack, how to prepare, what to put in a DDoS runbook, and how to test your plan.
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ddos, protection, practices, systems, attackers, applications, systems
    
Akamai Technologies

Making a DDoS Protection Plan: 8 Best Practices

Published By: Akamai Technologies     Published Date: Apr 25, 2018
DDoS attackers launch hundreds of DDoS attacks every day. When a DDoS attack strikes an organization, panic is common. No one knows why systems and applications are failing, who to call, or what questions to ask. Meanwhile, senior leaders want answers. Planning ahead and being prepared is your best defense against DDoS attacks. This white paper explores best practices for building and maintaining a DDoS protection plan. You’ll learn what to expect from a DDoS attack, how to prepare, what to put in a DDoS runbook, and how to test your plan.
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ddos, protection, practices, systems, attackers, applications, systems
    
Akamai Technologies

Making a DDoS Protection Plan: 8 Best Practices

Published By: Akamai Technologies     Published Date: Apr 25, 2018
DDoS attackers launch hundreds of DDoS attacks every day. When a DDoS attack strikes an organization, panic is common. No one knows why systems and applications are failing, who to call, or what questions to ask. Meanwhile, senior leaders want answers. Planning ahead and being prepared is your best defense against DDoS attacks. This white paper explores best practices for building and maintaining a DDoS protection plan. You’ll learn what to expect from a DDoS attack, how to prepare, what to put in a DDoS runbook, and how to test your plan.
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ddos, protection, practices, systems, attackers, applications, systems
    
Akamai Technologies

A Methodology for Transforming Data Center Networks

Published By: Juniper Networks     Published Date: Oct 25, 2017
As IT becomes the cloud, and ever more central to business success, projects to transform the IT systems, and more specifically the data center, have become strategic and a competitive differentiator. A crucial piece of the data center transformation puzzle, and one which is too often left until the end, is the network. As the central nervous system of the data center, its transformation must be an integral part of the entire data center transformation project.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Juniper Networks

Return on Marketing Investment for Healthcare Providers

Published By: Evariant     Published Date: Sep 07, 2016
Marketers face a unique challenge to allocate resources across a variety of tactics to target key audiences that need their product or service – with limited information on what combination of products or services will have the optimum impact, which target audience members are ideal fits, and what allocations will provide the best return on investment to the organization. Healthcare has its own myriad of challenges, including many local, regional, and national options for consumers, service line variations, and disparate demographics. The good news is that there is an emerging understanding of digital and multichannel marketing, and ample opportunity to define best practices, systematically calculate marketing effectiveness and return on marketing investment (ROMI), and use technology and data to create great business outcomes.
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evariant, multi-channel marketing, hospital, patient engagement, digital marketing
    
Evariant

Modernizing Physician Alignment Strategies with Data Analytics

Published By: Evariant     Published Date: Nov 14, 2016
All parts of the health system can, and should, contribute to alignment success. Today’s health system C-suite executives are realizing they have the ability and the responsibility to contribute to physician alignment efforts. That means just making phone calls and visiting physicians to promote your services is not enough. To achieve both physician alignment and optimize patient care, you must have a view into physician activity and referrals. Understanding physician behavior provides the basis for more meaningful dialogue with physicians.
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physician alignment, physician relationships, revenue growth
    
Evariant
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