the digital experience

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The New Adobe Social- “Friends with (business) benefits”

Published By: Adobe     Published Date: Sep 19, 2013
Social marketers need to reach the right customers with the right message, connect social to business results, and manage customer relationships across all digital experiences. Adobe Social makes social marketing easier and more effective than ever
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social media, marketing, platforms, digital marketing, marketing solutions, analytics
    
Adobe

E-Signatures for Credit Unions

Published By: E-SignLive by Silanis     Published Date: Sep 30, 2013
Accelerating the Move to a Strong Online and Mobile Offering For credit unions, offering members a digital and mobile banking experience has never been more accessible. This 29-page ebook shows you how to use electronic signature technology to improve the member experience (both in-branch and online), improve regulatory compliance and compete with big banks.
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credit union, banking, banking technology
    
E-SignLive by Silanis

Cisco and Akamai Elevate the Customer Digital Experience

Published By: Cisco     Published Date: May 14, 2015
The shift to mobile and cloud computing is imperative for all company leaders because it facilitates the digitization of the business and advances new ways to enable employees and serve customers.
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cisco, catalyst, networks, byod, mobile computing, wifi, cloud computing, mobile data systems, mobile workers, data center design and management
    
Cisco

Delivering Digital Experiences

Published By: Adobe     Published Date: Apr 30, 2015
To drive loyalty and revenue, brands need to deliver personalized, meaningful digital experiences. Many marketers are looking for an end-to-solution that delivers multi-channel experiences on any device and helps create personalized content for every customer. The ability to deliver digital experiences that differentiate your brand and deepen customer relationships is more crucial than ever to driving business success.
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adobe, econsultancy, digital intelligence, differentiation, cms, mobile, social personalization
    
Adobe

The Forrester Wave™: Web Content Management Systems, Q1 2015

Published By: Adobe     Published Date: Apr 30, 2015
Web content management (WCM) isn’t new. But customer demands and expectations are changing. That’s why finding the right WCM solution that supports delivering better digital experiences is important. Forrester Research, Inc. evaluates 10 vendors and names Adobe a Leader in The Forrester Wave™: Web Content Management Systems, Q1 2015. Again.
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adobe, forrester wave, web content management, application development, experience, sitecore
    
Adobe

7 Trends Impacting How We Use Digital Assets

Published By: Adobe     Published Date: Dec 21, 2015
The Adobe white paper, 7 Trends Impacting How We Use Digital Assets, identifies the trends that help you deliver more meaningful customer experiences with the right assets, through the right channels, at the right time.
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adobe, digital asset, media, customer experience, channel, software development, knowledge management, enterprise applications
    
Adobe

Breaking the DAM

Published By: Adobe     Published Date: Sep 16, 2016
There’s no doubt that your digital asset management system (DAM) can change everything when it comes to delivering the right customer experience at the right time. According to 78% of marketers, DAM is key to speed up time to market. It fast-tracks everything — from asset creation and management to campaign delivery. A next-generation DAM can turn your content marketing into compelling customer experiences. To learn more content marketing tips, read Breaking the DAM. ?
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adobe, digital, digital asset management, dam, digital asset management system, customer experience, enterprise applications, business technology
    
Adobe

7 Trends Impacting How We Use Digital Assets

Published By: Adobe     Published Date: Sep 16, 2016
Meet the trends that are impacting your ability to create, manage, deliver and optimize your digital assets. The Adobe white paper, 7 Trends Impacting How We Use Digital Assets, identifies the trends that help you deliver more meaningful customer experiences with the right assets, through the right channels, at the right time. Read the Adobe white paper to learn: • How metadata can help increase brand consistency across multiple channels and devices • Why marketers need digital asset tools that increase responsiveness to consumers in real time • The importance of rich media in delivering personalized content that deepens customer connections
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adobe, digital, digital asset management, dam, digital asset management system, customer experience, digital assets, enterprise applications, business technology
    
Adobe

Business Transformation Through Smarter Document Workflows

Published By: Adobe     Published Date: Oct 10, 2016
Read the infobrief for insights on: - What digital transformation is and how other businesses are doing it - How you can save time, money, and improve your customer experience with digitally transformed document workflows - Best practices and first steps in transforming document workflows in your own company
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adobe, document cloud, document workflows, acrobat, adobe acrobat, idc, knowledge management, enterprise applications, business technology
    
Adobe

The Business Value of Adobe Experience Manager Sites

Published By: Adobe     Published Date: Jun 26, 2019
According to IDC's analysis, AEM Sites enables organizations to realize on average annual business value of $3.92 million per organization over three years and a 348% three-year ROI by: — Making the creation and delivery of digital experiences more consistent and streamlined and accelerating time to market for new experiences — Empowering - and increasing the productivity of - employees responsible for digital experiences — Improving the digital customer experiences organizations deliver, thereby increasing engagement levels and generating additional business
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Adobe

2019 Digital Trends

Published By: Adobe     Published Date: Jun 26, 2019
The Digital Trends 2019 survey closed with more than 12,500 responses worldwide! The results are in for 2019 and once again, businesses have their sights set on improving customer experience. Data continues to dominate, with an understanding that smarter use will lead to greater rewards. Data ownership and compliance are top-of-mind. And technological advances are an exciting prospect for many. But some need more guidance to understand the benefits for their business. Discover what your top digital priorities for 2019 should be with the 2019 Digital Trends report by Econsultancy in association with Adobe. Key topics that you’ll read more about in this year’s report: • Optimising customer experience and delivering personalised experiences in real time. • Using data better for smarter audience segmentation and targeting. • Be wary of walled gardens. Control and own the data, and always be compliant. • Automation is the future. Understand the benefits, learn how to use it.
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Adobe

Skype for Business + Voice and Video: Your Need - to - Know Guide

Published By: Polycom     Published Date: Dec 18, 2017
Effective, engaging collaboration that leverages video conferencing should incorporate features like content sharing, clear participant rosters, easy call management controls and Instant Messaging. But, according to Microsoft research, some 97 percent of meeting rooms aren’t adequately equipped to handle video. In fact, a majority of these rooms host the most rudimentary of collaboration solutions like a digital projector and an audio connection for conference calls. And, while most of these enterprises are adopting Skype for Business for end-users, the reality is that many of their conference rooms lack the ability to connect to Skype for Business calls, which eliminates effective collaboration tools like video and content sharing. Download this guide to see how to create engaging voice and video meeting experience with Skype for Business.
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skype for business, collaboration, video conferencing, content sharing, call management controls, microsoft office 365
    
Polycom

Revised Payment Services Directive (PSD2)

Published By: Entrust Datacard     Published Date: Jul 08, 2019
Revised Payment Services Directive (PSD2) is the European Commission (EC) and the European Banking Authority’s (EBA) newest regulatory directive to ensure customer security in the payments space, is upon us. In order to comply with these new regulations, you first need to ensure you have a good understanding of what they are, why they exist and how they will affect your organization’s business strategy moving forward. Don’t let the potential business impact of PSD2 hang over your head. PSD2 can actually be a catalyst for your digital transformation. With the right solution, you can provide a more secure, better user experience for your customers. If you are able to capitalize on PSD2 and implement a forward-thinking strategy, you can ultimately differentiate your brand from emerging competition — like neobanks, fintechs and wallet providers — and retain customer trust and loyalty.
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Entrust Datacard

The Consumer-Driven Digital Economy: Creating value in a digital world

Published By: SAP     Published Date: Mar 22, 2016
In the new digital economy, competition, consumer engagement, and operational effectiveness are fundamentally changing, and accelerating. New competitors are redefining the landscape at unprecedented rates. Building and keeping trust mean delivering exceptional brand experiences, every time, via agile processes that balance consumer needs with cost to serve. One size does not fit all. Engaging consumers and capitalizing on new opportunities depend on the capacity to identify, act on, and deliver high-value experiences and outcomes like joy, confidence, security, and control, all in the span of a moment, exactly where and when a consumer or business need arises. Miss the moment, miss the opportunity.
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digital economy, value creation, sap, consumer engagement, business technology
    
SAP

Not all Customer Experience Platforms are Created Equal

Published By: Genesys     Published Date: Apr 07, 2017
Choosing the right technology to design and orchestrate customer engagement across all digital channels and voice is key to delivering on customer expectations for effortless omnichannel experiences. Read this eBook to learn how to: - Modernize your contact center infrastructure, increase workforce efficiency and deliver personalized customer experiences - Orchestrate omnichannel customer journeys with a single platform for all digital channels and voice - Evaluate the top five capabilities of a Customer Experience Platform
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genesys, contact center engagement, customer engagement, omnichannel experience, customer experience
    
Genesys

FICO Optimization Solutions for Retail

Published By: FICO     Published Date: Feb 06, 2018
In a rapidly advancing and changing market, retailers need to be prepared for the unexpected, from the impacts of new payment options, to the challenges of new entrants and innovations, increasingly complex global supply chains and digitally empowered customers looking to direct their own shopping experience. While many retailers continue to keep in-store and on-line interactions separate, the leading retailers understand that all channels must be seamlessly integrated to help ensure success — including optimizing logistics for a smarter shopping experience, managing or sourcing on-line inventory to respond to consumer demand, striking the right balance between customer satisfaction and maximising return, and space optimization in the store itself.
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customer, loyalty, inventory, optimization, cost, reduction
    
FICO

The Art Of Gentle Disruption

Published By: Infosys     Published Date: May 21, 2018
The world of retail banking has changed enormously in the last decade. Our client, one of the largest banks in the world, with over 50 million customers, has been at the heart of this movement. In the early days, we helped them to be one of the first banks to offer internet banking servers. Now, as digital natives enter the banking stream and demand seamless banking experiences, we are helping our client to rethink customer experiences at the convergence of physical and digital realms.
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retail, banking, digital, customer, finance
    
Infosys

Diagnosing Digital Disruption

Published By: Infosys     Published Date: May 21, 2018
Every player in the life sciences sector knows it: the future of healthcare delivery lies in digital disruption. Their objective, therefore, is to positively disrupt their own business model before the competition beats them to it. They need to offer a digitally-enabled patient experience that improves clinical outcomes while also bringing benefits to all the other stakeholders, as seen in the hugely complex value chain of our client - a large pharmaceutical company.
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digital, disruption, technology, science, life, healthcare
    
Infosys

Navigate Your Digital Transformation With Cloud

Published By: Infosys     Published Date: Jun 14, 2019
Introduction Cloud along with other technologies such as Big Data, Internet of Things, Artificial Intelligence and Blockchain have made it possible for enterprises to have bolder visions for the future. The new technologies motivate them to accelerate tier digital transformation journey and deliver more rewarding experiences to clients.
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Infosys

Infosys Live Enterprise - A Continuously Evolving and Learning Organization

Published By: Infosys     Published Date: Sep 09, 2019
Infosys has embarked on a transformational journey to reinvent the way it and its clients do business. Like our most visionary clients, Infosys' goal is to become a completely knowledge- and data-driven organization, with agility built into its DNA so that it can quickly sense changing business needs and continuously evolve in response. But we are not there yet, and the road is challenging. We are envisioning Infosys to be a Live Enterprise powered by the Infosys Digital Platform. The vision with the digital platform is to provide everyone who uses it with a frictionless digital experience wherever they are in the world. Anytime, anywhere access will be completely scalable and secure, and will feature online and offline compatibility in a flawless, employee-centric manner.
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Infosys

Real-world Experiences with End Point Security & Modern Management

Published By: VMware     Published Date: Aug 16, 2019
It can be stressful to be at the heart of your organization's digital transformation initiatives. You're the IT pro everyone is trusting to balance two top business priorities: maximizing end-user productivity and minimizing threats. Modern management ensures you can do both. Download this customer experience to learn how two IT leaders describe how they are improving employee productivity and addressing complex management issues head-on with a modern approach to management.
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VMware

The Digital Workspace for Dummies

Published By: VMware     Published Date: Aug 16, 2019
The digital workspace is transforming entire industries, but planning for the changes necessary to make the digital workspace a reality is challenging for many IT leaders today. In this book, you’ll learn about a new approach to creating a successful digital workspace strategy for your organization. Download the guide to learn how a digital workspace can: - Improve employee experience - Embrace modern management - Automate everything
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VMware

How to drive productivity in today's cloud first world

Published By: Citrix Systems     Published Date: Jun 04, 2019
Learn how a digital workspace can help you: Deliver the apps and data people need to be productive Improve performance with unified analytics Unify access to apps across hybrid environments Get this e-book that explains how a digital workspace can simplify IT while delivering the experience your employees expect.
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Citrix Systems

The Innovator's Guide to Modern Note Taking

Published By: Microsoft Surface     Published Date: Jun 30, 2017
The Natural Progression of the Digital Experience Our notes are the gatekeepers to discovery. From alternating current to the lithium battery, the flick of a pen is often the first stage of every great idea, but how many other great discoveries and connections have we missed, simply because we didn’t write something down?
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Microsoft Surface

The Innovator's Guide to Modern Note Taking

Published By: Microsoft Surface     Published Date: Jun 30, 2017
The Natural Profession of the Digital Experience Our notes are the gatekeepers to discovery. From alternating current to the lithium battery, the flick of a pen is often the first stage of every great idea, but how many other great discoveries and connections have we missed, simply because we didn’t write something down?
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Microsoft Surface
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