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5 Steps to improving IT resiliency

Published By: Carbonite     Published Date: Apr 11, 2018
There are five essential steps to protecting data and applications from the most common causes of data loss and downtime. IT pros who follow these steps can feel confident in their long-term organizational plan. Read this expert guide from Ben Maas, an independent consultant and system architect who has guided many companies through backup and disaster recovery (BDR) deployments.
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Carbonite

5 Steps to improving IT resiliency

Published By: Carbonite     Published Date: Oct 10, 2018
There are five essential steps to protecting data and applications from the most common causes of data loss and downtime. IT pros who follow these steps can feel confident in their long-term organizational plan. Read this expert guide from Ben Maas, an independent consultant and system architect who has guided many companies through backup and disaster recovery (BDR) deployments.
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Carbonite

Strong Network Performance Requires a Robust BCDR Plan (Infographic)

Published By: Spectrum Enterprise     Published Date: Oct 05, 2017
Most businesses have experienced an IT or technology outage in the past five years. Outages and disruptions result in business and IT challenges. Business continuity and disaster recovery (BCDR) plans ensure a company's ability to continue business uninterrupted and survive unforeseen disruptions. By adopting network diversity, IT pros expect to experience a variety of business and IT benefits, including protection against unexpected disruptions. Check out this easy-to-absorb infographic, based on Forrester survey data, to learn how your peers view the importance and structure of BCDR strategies.
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Spectrum Enterprise

Sojern Helps You Find Travelers Most Likely to Book a Room in Your Hotel

Published By: Sojern     Published Date: Oct 26, 2017
The Sojern Traveler Platform offers hotels of all sizes access to over 350 million traveler profiles that allow you to precisely target prospects at all stages of the marketing funnel. You can also manage campaigns across multiple channels and devices, maintain brand awareness, increase purchase consideration, and turn site visitors into hotel room bookers.
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hotel digital marketing, hotel advertising, boutique hotels, independent hotels, hotel website, travel marketing, search engine marketing hotels, revpar
    
Sojern

HotSchedules Takes Sales to the Next Level

Published By: Groove     Published Date: May 16, 2018
HotSchedules is a technology company that streamlines several aspects of running a business in the service industry. The sales team at HotSchedules had been using Salesforce for several years, but they were spending a lot of time on data entry and other manual tasks. They needed a way to simplify recordkeeping so they could spend more time talking to prospects. The HotSchedules sales team is taking advantage of the full suite of features in Groove to enhance their sales operations at every turn — from Salesforce integration to multi-step campaigns to analytics. Let’s take a look.
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Groove

Removing the Hidden Barriers to Closing Deals

Published By: Lucidchart     Published Date: Nov 28, 2018
Does it take forever for your sales team to close deals? There’s a potential roadblock you may have missed: your internal sales communication. Take a look around—new sales reps are overwhelmed with processes and messaging during onboarding, your sales reps don’t pass discovery information off to sales engineers or customer support, and you aren’t always sure where deals stand, which makes it rather difficult to predict pipeline. If the members of your org aren’t completely aligned, you can’t take a prospect across the finish line or keep the org running smoothly. Download this eBook to see how visuals can solve these communication breakdowns and align your sales organization to close bigger and faster.
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Lucidchart

The Future of Customer Service

Published By: Sprinklr     Published Date: Nov 22, 2016
Customer service today is broken, and the data shows it. Tried-and-true customer service models are losing your organization customers and prospects. So what is the solution? It’s called social customer service.
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social customer service, social media customer service, social media, social, customer service, customer care, customer reviews
    
Sprinklr

The State of Sales Acceleration

Published By: Dun & Bradstreet     Published Date: Nov 13, 2017
Engaging potential buyers in today’s complex and noisy B2B environment demands time, effort, and intelligence. All sellers can do is hope to guide them along their journey and influence their decisions. But even the best prospects are delaying interaction with sales and are often unresponsive to traditional marketing tactics. This is forcing organisations to use relevant, timely, and holistic data to guide interactions and communications across all channels.
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data, organisations, sales, marketing, customer profiling, relationship building
    
Dun & Bradstreet

The Data Inspired Art of Sales Acceleration

Published By: Dun & Bradstreet     Published Date: Nov 13, 2017
You’re on the hook for more than just moving prospects through the funnel and delivering leads to sales. You’re responsible for managing the customer relationship. But how does it feel to the customer when that transition takes place? All too often, the first contact with sales feels like starting the conversation over again. And for customers who have already invested time and energy learning about a company and their products, this can be a jarring experience. Great composers use consistent melodic themes over the course of a piece. As marketers, it is our responsibility to ensure there is harmony and consistency over the full lifecycle of the customer relationship. But linking the conversations that marketing and sales have with prospects depends on your ability (and willingness) to share insights that are born from data.
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data, sales, marketing, relationship management, suppliers, customers, finance, compliance
    
Dun & Bradstreet

Data Theft Prevention (DTP): La chiave della sicurezza, crescita e innovazione

Published By: Forcepoint     Published Date: Apr 20, 2016
Nel 2014, le violazioni dei dati hanno compromesso più di 700 milioni di informazioni, con perdite finanziarie stimate di almeno 400 milioni di dollari e gli incidenti di sicurezza sono aumentati fino al 66%. Ma non lasciare che la paura soffochi la crescita. Il report “Data Theft Prevention” si concentra su come innovare in completa sicurezza da una prospettiva più ampia, più mirata e più intelligente nell'applicazione.
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security, data theft prevention, data security, security application, anti spam, anti spyware, anti virus, application security
    
Forcepoint

A Finance Director’s Guide to Business Partnering in Growing Organisations.

Published By: Oracle     Published Date: Nov 07, 2018
Bringing finance closer to the rest of the business is an enticing prospect. But enabling accountants to serve as advocates for other departments is much more than just a relocation task. This latest NetSuite guide helps finance leaders in a growing business discuss business partnering: the whys and the hows.
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Oracle

Site Optimization for Financial Services Companies

Published By: SiteSpect     Published Date: Apr 14, 2015
New E-Book from SiteSpect Explains Five Ways to Enhance the Online Customer Experience Financial services companies around the world have extended their businesses online, and with that comes the ability to better target and interest prospects as well as offer new services and information to clients. One thing is clear: optimizing the online customer experience is key to achieving your marketing goals.
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website optimization, website optimisation, site optimization, site optimisation, site optimization financial services, optimize financial site, optimize financial services website, financial services site optimization
    
SiteSpect

How Cloud Communications is Opening Up Possibilities

Published By: Mitel     Published Date: Apr 07, 2017
In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. In a lonely phone closet, there’s only dust, a single lonely terminal, or perhaps a foosball table where IT pros can let off steam.
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Mitel

The Forrester Wave™: Cloud Strategies of Online Collaboration Software Vendors

Published By: IBM     Published Date: Mar 29, 2017
This report details our findings about how well each vendor fulfills our criteria for constructing an online collaboration service and where they stand in relation to each other. Forrester chose to evaluate the overall strategies of these providers across criteria like global footprint, service-level agreements, mobile support, enterprise readiness, and more. This report and associated Excel model highlight the key criteria CIOs and their staffs should evaluate when looking at prospective providers of online collaboration services. Download now to learn more!
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forrester, cloud, online collaberation, it management, cloud strategies
    
IBM

The Pros and Cons of an English-Only Workplace

Published By: Rosetta Stone     Published Date: Feb 23, 2017
English Classes are now required starting as early as Kindergarten in many countries. And according to one statistic, one out of every four people speaks English at what could be considered usable level.
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Rosetta Stone

The State of Social Media Analytics

Published By: IBM     Published Date: Mar 02, 2017
Marketers are expanding their use of advanced social media analytics and combining the insights from those tools with other enterprise data to learn more about their customers and their prospects.
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social media analytics, marketing, social media marketing, social media, ibm, branding
    
IBM

The Forrester Wave™: Cloud Strategies of Online Collaboration Software Vendors

Published By: IBM     Published Date: Mar 30, 2017
This report details our findings about how well each vendor fulfills our criteria for constructing an online collaboration service and where they stand in relation to each other. Forrester chose to evaluate the overall strategies of these providers across criteria like global footprint, service-level agreements, mobile support, enterprise readiness, and more. This report and associated Excel model highlight the key criteria CIOs and their staffs should evaluate when looking at prospective providers of online collaboration services. Download now to learn more!
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forrester, cloud, online collaberation, it management, cloud strategies
    
IBM

Guide to Antivirus (AV) Replacement: What You Need to Know Before Replacing Your Current AV Solution

Published By: CrowdStrike     Published Date: Aug 01, 2017
The Guide to AV Replacement provides in-depth information from leading security experts that will guide you through each phase of your decision-making process. From the critical elements you need to consider,to how to evaluate and review solutions, you’ll get expert advice that can help you choose a security solution that best fits your organization’s requirements.Before initiating a change from your current AV solution read this guide to learn:?How to plan an AV replacement project and the critical elements to consider ?How to measure important factors such as protection, performance and time-to-value when reviewing AV replacement solutions?What prevalent technologies are available and what are the pros and cons of each??How to measure the efficacy of a solution and what steps you should take to ensure you’re getting accurate results?Why you should consider evaluating CrowdStrike Falcon’s next-gen AV replacement and how it fulfills the criteria outlined in the guide
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CrowdStrike

Salesforce and NewVoiceMedia: The perfect combination for sales

Published By: New Voice Media     Published Date: Apr 27, 2017
By investing in Salesforce you demonstrate a clear interest in your customers and their success. NewVoiceMedia will take that investment to the next level by integrating your communications platform with your customer and prospect data in Salesforce to provide a context rich, superior sales experience.
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salesforce, newvoicemedia, sales, service, data
    
New Voice Media

Choosing the Right Model for Enterprise Backup & Recovery

Published By: Druva     Published Date: Sep 27, 2017
There are significant differences between a cloud-native data protection solution and those that call themselves “clouds.” Understanding the value of each requires asking the right questions based on the needs of the organization. This executive brief provides critical insights into the pros and cons of each model.
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cloud protection, data protection, enterprise recovery, cloud
    
Druva

Forrester Top Trends

Published By: OneLogin     Published Date: Oct 24, 2017
For today's digital businesses, identity and access management (IAM) involves far more than just provisioning and enforcing employee access to corporate resources. S&R pros must now govern access across a variety of populations — from employees to partners to customers — without affecting experience. And they must protect corporate resources across a hybrid environment while providing users secure access to these resources from a variety of devices. This report describes the trends shaping the IAM landscape in 2017 and how S&R pros should adapt.
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OneLogin

2018 Customer Service Trends: How Operations Become Faster, Cheaper — And Yet, More Human

Published By: LogMeIn     Published Date: Feb 27, 2018
Customer service organizations are struggling to react to the pace of innovation and the explosion of channels and devices. To get ahead of these challenges, AD&D pros must deeply invest in automation — automated answers, automated conversations, automated agent guidance, and automated end-to-end processes. They must also invest in intelligence to ensure automated technologies evolve and learn from prior interactions over time. Automation and intelligence quell the headcount increases. They will free agents from working on low-value or repetitive tasks, as they will only have to address highly complex customer scenarios or exceptions to standard operations. This also enables them to focus on building connections with customers to garner their satisfaction and loyalty.
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customer, service, operations, optimization
    
LogMeIn

The Sorry State Of Digital Transformation In 2018

Published By: Systemware     Published Date: Sep 07, 2018
How’s your digital transformation going? What processes are you focusing on? Who’s leading the transformation? What technologies are a priority? What challenges do you face? To answer these questions, tap into the Forrester Data Global Business Technographics® Business And Technology Services Survey of your peers. Digital business pros should open this infographic to see the state of digital transformation.
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systemware, content management, digital transformation, content cloud, top key trends, intelligent information, data storage, enterprise content management
    
Systemware

Your Complete CRM Handbook

Published By: Salesforce APAC     Published Date: Apr 17, 2019
The Complete CRM Handbook highlights key business insights that will help you find more prospects, win more deals, and make your customers rave about your brand. This practical guide shows you: - How CRM can improve your sales and productivity - How to build a complete CRM strategy - How to maximize your ROI
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Salesforce APAC

Lead Scoring – Guide for Modern Marketers

Published By: Oracle OMC     Published Date: Jul 16, 2018
Forming bonds is slow. Arduous. And it must be done step by painstaking step. Cultivate your leads with the right content at the right times to propel demand and mold opinions before your prospects are ready to buy.
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marketers, demand, prospects
    
Oracle OMC
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