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Building a Risk-Based Compliance Training Curriculum

Published By: CEB     Published Date: Jun 04, 2014
This brief is aimed at the person or group of people in charge of compliance training at your organization, be it the chief compliance officer, the compliance training manager, or any other compliance staff member. Read this brief while planning the annual compliance training curriculum, and refer back to it at key milestones to ensure you’ve covered all key steps.
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ceb, compliance training, reduce risk, organization's risk, training curriculum, chief compliance offer
    
CEB

Unlocking the Potential of Video Collaboration in Corporate Training

Published By: Polycom     Published Date: Jul 30, 2014
Learn how to properly harness the power of video collaboration for your corporate training sessions and see the five benefits that will improve the productivity of your workforce.
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unlocking, video collaboration, corporate training, productivity, new technologies, business technology
    
Polycom

How CA Cloud Service Management Speeds Deployment and Time to Value

Published By: CA Technologies     Published Date: Feb 13, 2015
For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect of customization. This complexity makes it costly and difficult for support organizations to adapt—and places an increasingly substantial burden on the agility and efficiency of the business as a whole. CA Cloud Service Management is a clearly differentiated alternative to traditional service desk platforms. CA Cloud Service Management is purpose built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests, and get automatic upgrades.
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service management, deployment, time to value, cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics
    
CA Technologies

Better Technology Drives More Engaged Learning

Published By: Lenovo and Intel®     Published Date: Jan 19, 2017
Getting students engaged in the classroom is always challenging. Keeping them engaged is often the more difficult battle! Windows 10 Pro paired with innovative Lenovo tablet, laptop, and desktop computers provides the perfect user experience-driven solution?—?where technology is never a constraint to innovation or engagement. Download this eBook and learn more.
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Lenovo and Intel®

The Evolution of Marketing Channels

Published By: Dotmailer     Published Date: Nov 06, 2018
Consumers have witnessed unprecedented socioeconomic, political and technological change in the past 30 years. Shifts in behavior and demand have opened up new markets, while existing ones have expanded their offerings, triggering an avalanche of products and services. Ecommerce has emerged as a by-product of consumerism; the digital marketplace has freed both consumers and merchants from the restraints of proximity. This has resulted in spiraling growth. Marketing in 2018 is unrecognizable to the marketing of the 1980s. Back then there were only a few communication channels available, whereas now there are a myriad of options. Thanks to the digital revolution, the shopfront now sits on the consumer’s coffee table. Brands now cater for empowered customers, and as such, it’s become tougher for marketers to know where to allocate their budget and how to keep their message consistent. This whitepaper will discuss how marketing channels have evolved to fit the needs of omnichannel consu
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Dotmailer

Centre de contact dans le cloud – Les 10 critères essentiels d’une migration réussie

Published By: Genesys     Published Date: Feb 12, 2019
Alors que les plateformes cloud gagnent en maturité, les entreprises sont de plus en plus ouvertes à lidée d’y migrer leurs systèmes critiques. Pour réduire leurs coûts bien sûr, mais aussi pour devenir plus agiles et plus évolutives. Comment concrétiser toutes ces promesses ? Et surtout, quelles sont les actions à engager pour enclencher l’inévitable migration de votre centre de contact ? Sachant qu’un parcours client de qualité commence par le choix du bon partenaire, en savez-vous suffisamment sur les différents fournisseurs sur les rangs pour prendre une décision éclairée ? Quels sont les besoins et contraintes de votre entreprise ? Quelles fonctionnalités propose votre fournisseur ? Vos cultures sont-elles compatibles ? Notre eBook vous invite à découvrir les 10 critères essentiels de sélection de votre partenaire pour réussir la migration de votre centre de contact dans le cloud.
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Genesys

Cinq impératifs de l’expérience client à l’ère du tout digital

Published By: Genesys     Published Date: Feb 12, 2019
Avant d’appeler votre centre de contacts, la plupart des clients actuels auront déjà ou seront en train de visiter votre site web. Et pour eux, l’agent d’assistance devra le savoir au moment de prendre l’appel et ainsi leur offrir une expérience personnalisée. En d’autres termes, l’agent devra disposer d’un historique complet de leurs interactions. Or, de nombreuses entreprises peinent à relier tous ces points de contact. De fait, elles se retrouvent incapables d’offrir une expérience homogène sur tous les canaux, possible uniquement lorsque les agents disposent d’une visibilité complète sur les parcours des clients. Posez-vous deux questions. Votre infrastructure est-elle assez flexible pour prendre en charge de nouveaux canaux d’engagement client ? Intégrez-vous facilement de nouveaux canaux (vidéo, réseaux sociaux, SMS) à cette infrastructure ? Cet eBook explique comment résoudre ces problématiques et poser les bases d’une infrastructure capable de relever les défis de demain
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Genesys

Why Manufacturers Cannot Forgo Language Training

Published By: Rosetta Stone     Published Date: Jul 05, 2017
Virtually all growth in the U.S. Labor force in the next four decades is expected to come from immigrants and their children. With this growth comes the need for manufacturers to enable their workforce to communicate more effectively. In order to increase productivity and reduce safety incidents, manufacturers are implementing English language learning programs.
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workforce communication, language learning, language software, english, manufacturing
    
Rosetta Stone

Best in Class: How Enterprises Succeed With Language Learning Programs

Published By: Rosetta Stone     Published Date: Jul 05, 2017
The top clients of enterprise language learning companies consist of global companies that recognize the value of multilingual employees. While companies understand the necessity of language learning, there is room for improvement in incorporating language learning into corporate culture. This report looks at what companies are doing in the realm of language learning, to understand what best-in-class organizations are doing, and to provide businesses aspiring to be truly successful on a global stage with strategies for incorporating language learning into their business model. Forbes Insights and Rosetta Stone surveyed 214 executives around the globe to find out if and how companies are training their employees to speak and work in more languages and what impact that training has on both the employees and the company. In addition, the narrative is rounded out with in-depth interviews with executives and experts.
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Rosetta Stone

5-Step Guide to Successful Language Training

Published By: Rosetta Stone     Published Date: Jul 05, 2017
With global opportunities on the rise, having a multilingual workforce has become a critical market success factor. To meet that challenge, businesses need an effective language training plan.
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Rosetta Stone

English Language Training: A Key Ingredient for Foodservice Productivity

Published By: Rosetta Stone     Published Date: Oct 02, 2017
The need for restaurant workers shows no signs of slowing down. Analysts predict that over the next decade, an additional 1.6 million jobs will be created. But the workforce is shifting significantly.
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Rosetta Stone

A Methodology for Transforming Data Center Networks

Published By: Juniper Networks     Published Date: Aug 08, 2017
Business evolution and technology advancements during the last decade have driven a sea change in the way data centers are funded, organized, and managed. Enterprises are now focusing on a profound digital transformation which is a continuous adjustment of technology management resources to deliver business results, guided by rapid review of desired outcomes related to end clients, resources, and budget constraints. These IT transitions are very much part of the competitive landscape, and executed correctly, they become competitive differentiators and enable bottom line growth. These outcomes are driving data centers to virtualization, service-oriented architectures, increased cybersecurity, “big data,” and “cloud,” to name a few of the key factors. This is completely rethinking and retooling the way enterprises handle the applications, data, security, and access that constitute their critical IT resources. In essence, cloud is the new IT.
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Juniper Networks

How to Drive Productivity in Today’s Cloud-First World

Published By: Citrix ShareFile     Published Date: Jul 02, 2019
The proliferation of cloud services, apps, data, and devices has made IT environments increasingly complex and puts a strain on productivity. To deliver the experience your employees expect, you need an evolved approach that provides robust visibility and better control. Learn how a digital workspace can help you:
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Citrix ShareFile

Success Story: Duckworth’s Grill & Taphouse

Published By: HotSchedules     Published Date: Mar 03, 2017
Six unit, full-service brand simplifies and scales onboarding and ongoing employee training; saves $20,000 per year with HotSchedules Train powered by Schoox.
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hotschedulestrain, duckworth case study, staff scheduling, elearning, lms, talent performance software, workforce management software
    
HotSchedules

Success Story: Newk's Eatery

Published By: HotSchedules     Published Date: Mar 03, 2017
Growing fast casual brand builds award-winning training academy from 5 to 5,000 users in two years.
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hotschedules train, newk's eatery, staff training system, scheduling and training, lms, talent performance software, workforce management software, employee training software
    
HotSchedules

Why Choose HotSchedules Train

Published By: HotSchedules     Published Date: Mar 03, 2017
Today’s workers want to engage and interact with their training in real time. They want access to your content on their terms and they want to have fun while doing it. Give them what they want with HotSchedules Train powered by Schoox, a social, mobile restaurant training platform.
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hotschedules train, staff training app, effective training platform, mobile optimized training platform, lms, talent performance software, workforce management software, employee training software
    
HotSchedules

Webinar: Newk's Eatery's Online Training Academy

Published By: HotSchedules     Published Date: Mar 29, 2017
How Newk's Eatery grew from 5 to 5,000 users in two years. Download this webinar now!
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lms, talent performance software
    
HotSchedules

Snap Assessment: How Engaging is Your Training?

Published By: HotSchedules     Published Date: Mar 03, 2017
Lack of engagement. Loss of productivity. Poor attendance. That constant look of boredom. Toss the old-school training manual and take this free training assessment today.
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lms, talent performance software
    
HotSchedules

Restaurant Labor Forecasting

Published By: HotSchedules     Published Date: Mar 06, 2017
Predictability—Putting the right people in the right place at the right time. Download this white paper on Restaurant Labor Forecasting now.
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restaurant labor training, restaurant labor education, labor plans, labor forecasting, restaurant scheduling, employee scheduling, qsr scheduling, lms
    
HotSchedules

How to Create Snackable Content to Optimize Your Workforce Training

Published By: HotSchedules     Published Date: Apr 19, 2017
Studies show that small bursts of information – micro-learning – have a higher retention rate when training your team, making employee management easier and more successful. Plus, this method puts learners in complete control, giving them materials that fit THEIR lifestyles: on-the-go, mobile and often informal.
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content, optimization, workforce, lifestyle, mobile
    
HotSchedules

2018 Professional Services Benchmark Report

Published By: WorkBook from Deltek     Published Date: Apr 26, 2018
Service Performance Insight (SPI Research) is a global research, consulting and training organization dedicated to helping professional services organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 20,000 service and project-oriented organizations to chart their course to service excellence.
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professional, services, benchmark, report, productivity, organizations, pso
    
WorkBook from Deltek

Don’t Leave Wage & Hour Decisions to Chance - 5 Key Supervisor Tips

Published By: XpertHR     Published Date: Jun 13, 2018
Your supervisors are where the rubber meets the road for ensuring wage and hour law compliance. What they don’t know could hurt you—which could be a lot! Don’t risk the chance that an isolated misstep, or misinformation, could land you in court. This white paper covers training solutions for avoiding 5 Costly Wage and Hour Mistakes related to: ? Minimum wage ? Overtime ? Equal pay ? Misclassifications ? Working and nonworking time Regulations vary from state to state, and across municipalities, are constantly changing and can be very complex. You play a critical role in ensuring that front-line managers and supervisors have the information, knowledge and support they need to ensure wage and hour compliance. But, chances are, you’re also challenged to stay on top of an ever-shifting wage and hour compliance landscape. We can help. Get the up-to-date information you—and they—need, now, by downloading this free whitepaper from XpertHR.
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compliance training, supervisor training, wage and hour, minimum wage, overtime, flsa, employee classification, exempt, nonexempt, equal pay, working time, independent contractor, meal and rest breaks, compliance, hours worked
    
XpertHR

Coming Soon: 50 States, 50 Sexual Harassment Training Laws

Published By: XpertHR     Published Date: Aug 02, 2018
When it comes to managing the risk of sexual harassment claims, today’s headlines and news stories make it abundantly clear that it’s not just what you’re doing today that may create risk—but what you’ve done, or haven’t done, in the past. XpertHR’s recent Sexual Harassment Survey revealed a wide range of responses from employers hoping to tackle the issue in 2018. New and vastly varying federal and state laws challenge HR professionals to remain on top of regulatory requirements related to policies, training and other compliance issues. XpertHR’s webinar, “Coming Soon: 50 States, 50 Sexual Harassment Training Laws,” will help you ensure you’re prepared, compliant and poised to act appropriately amid a growing number of regulations and continually emerging claims. Get tips from expert attorneys who will help you get up-to-date on: ? New training requirements for private sector employers in New York and varying requirements in other states ? Why high-quality harassment training i
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sexual harassment, compliance training, #metoo, harassment training, harassment claim, compliance, harassment, employee management
    
XpertHR

Applied Pressure: The Strains on an Ailing Implantable Medical Device Supply Chain

Published By: UPS     Published Date: Sep 05, 2017
Our active and actively aging population is the dichotomy fueling significant growth for implantable medical devices. Innovations focused on mobility, engagement and quality of life are directly targeting this growing population. The implantable medical device industry is poised to capitalize on these unique needs, while simultaneously meeting unprecedented cost pressures. It is time for manufacturers to seek expertise in inventory management and logistics for greater visibility, control and profitability. For implantable medical device manufacturers to be as active and healthy as the patients they serve, their future depends on the ability to differentiate products — not only by price, but through cost, service and documented outcomes. New trends in personal health tracking keep patients moving, and data collection will similarly improve the health of your business.
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medical devices, inventory management, logistics, clinical outcomes data, ups
    
UPS

Human Learning is About to Change Forever

Published By: Singularity University     Published Date: Jul 12, 2017
HR, corporate development, and employee training are rapidly approaching a new reality that’s as much science fact as science fiction. “Human Learning is About to Change Forever,” a white paper we researched in partnership with Cisco, shares nine bold predictions about how technology will impact employee training and leadership development.
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Singularity University
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