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Top 10 Workforce Management Mistakes in Financial Services

Published By: Kronos     Published Date: Sep 24, 2018
Today’s financial services organizations recognize that success starts with strong relationships built on trust and transparency. In a competitive market, a company’s employees can make or break these crucial relationships through their interactions with customers. That’s why businesses — from wealth management and insurance firms to banks and credit unions — are investing in automated workforce solutions to help them attract, engage, and retain top talent while controlling costs and driving exceptional service. Managing a diverse workforce of exempt and nonexempt employees across back-office, contact center, and frontline operations is no easy feat. Finding and keeping best-fit employees is challenging enough, but you also need to optimize day-to-day functions like time and attendance, scheduling, payroll, labor cost and productivity tracking, and compliance management to stay competitive and profitable. Given this complexity, it is not surprising that management teams are not alway
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Kronos

ORM Starter Series, Part 1: Getting Started with Online Reputation Management

Published By: Reputation.com     Published Date: Feb 26, 2018
There’s no getting around it: Managing your online reputation is critical to a successful marketing strategy, as well as to the health and continued growth of your business. According to recent research, 87 percent of Americans say they trust online reviews to help them choose which local businesses or services will receive their hard-earned dollars. What’s more, eCommerce agency Corra found 88 percent of consumers have avoided a company because of a bad review. As consumers increasingly rely on online reviews, businesses that leave their online reputation to chance are at a severe disadvantage versus those with solid Online Reputation Management (ORM) programs in place. But where do you start?
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Reputation.com

Healthcare Consumer Survey

Published By: Reputation.com     Published Date: Feb 26, 2018
Brand perception begins online, with the local online reputation of doctors, clinics and hospitals. In late 2017, Reputation.com set out to understand how consumers use the internet to look for healthcare services online, particularly when interacting with healthcare-related ratings and reviews. We surveyed healthcare consumers across the U.S. in a representative range of demographic groups for answers to some key questions: • What are consumers and patients really looking for in online reviews? • What ratings and review factors are most important when choosing a doctor? • What sites are most used and trusted for this information? Findings confirmed that online reviews are an essential part of the healthcare consumer’s decision-making. In this report, we’ll look at the key findings in detail
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Reputation.com

3 Quick and Easy Fixes to Increase Site Performance

Published By: Magento     Published Date: Mar 28, 2018
Recommendations to Discuss with Your Development Team and Technology Partners. When buying products online, shoppers have to put their trust into eCommerce stores. They have to trust that their information won't be stolen, that the order will go through and that it will be shipped on-time, to the correct location. When a site is slow, not only does it frustrate online shoppers, it takes away the legitimacy of the site and their trust in it. Poor site performance can cost you sales, revenue, customers, and even a high ranking on search engines. Download the guide to learn how you and your development team can boost site performance.
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site, performance, servers, worldwide, network
    
Magento

Proactive Security with Chrome Browser

Published By: Google Chrome Enterprise     Published Date: May 04, 2018
"Chrome Browser provides secure, trusted access to data, apps, and cloud services, connecting employees on any device to a new generation of powerful tools for work. With proactive securitymeasures protecting them while they work, users get a consistent, customizable experience whenever and wherever they access it."
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Google Chrome Enterprise

Forrester: Rethink Enterprise Endpoint Security In The Cloud Era

Published By: Google Chrome Enterprise     Published Date: May 07, 2018
In the year 2016 alone, the world learned about security breaches that compromised nearly 2 billion records.1 Employee endpoints are increasingly targeted: Nearly two-thirds (64%) of external attacks last year targeted a corporate-owned, employee-owned, or mobile device.2 Data breaches cost companies time and money, weaken brand reputation, and jeopardize customer and employee trust.
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Google Chrome Enterprise

Bad Reviews: Why people write them, and what they expect #2

Published By: Trustpilot     Published Date: Oct 25, 2018
Online reviews have the power to make or break your business’ image and credibility. To better understand what drives people to leave reviews, whether positive or negative, we surveyed over 1,000 consumers globally and put together a report with the findings. Download the report to learn: • What motivates people to leave negative reviews • What experiences most inspire positive reviews • The long-term impact on your business of satisfying an unhappy customer Get your free copy now!
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Trustpilot

A Sales Leader's Guide to Personalizing Your Outreach

Published By: Outreach.io     Published Date: Apr 09, 2018
Selling isn’t about blasting prospects with generic cold emails. That mile wide and inch deep approach might have worked in 1998, but it’s not going to cut it anymore. You need to connect with your prospects on a level that shows you understand their business and their needs. Sales intelligence is the ultimate must-have in your modern, account based sales toolkit because it allows you to learn more about your prospect and, in turn, sell more successfully.Just like you wouldn’t go on a blind date without a little online stalkingresearch, you shouldn’t call a prospect without understanding who they are, where they work, and what matters to them.At the end of the day, when you understand who you’re selling to, you can solve their problems better. This creates happier customers and prospects who trust you, which leads to more closed deals and more fist bumps all around.
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Outreach.io

Blockchain & Manufacturing

Published By: TIBCO Software     Published Date: Sep 03, 2019
For years, manufacturers have been trying to streamline processes and associated supply chains by building marketplaces, standardized exchanges, and monolithic systems. In many cases, these solutions missed the mark, resulting in fragmented and brittle processes without easy data sharing. Blockchain, the underlying technology behind Bitcoin and other cryptocurrencies, can potentially solve these problems. Sharing information via a trusted distributed network with embedded business logic offers many benefits for manufacturing, especially when combined with the IoT and AI communities. Watch this webinar: Blockchain & Manufacturing: A Smarter Way to Drive Efficiency in the Semiconductor and Electronics Supply Chains, with speaker Nelson Petracek, chief technology officer, TIBCO Software.
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TIBCO Software

Digital Transformation Trends in Public Safety

Published By: Fujitsu America, Inc.     Published Date: Jan 22, 2019
Most of the public and its public safety professionals live and work in a digital world of mobile devices, instant connectivity, and geo-location. This one powerful fact is changing the way police and first responders react to incidents and interact with the communities they serve. Types and severity of incidents are also changing, due in part to socio-cultural and environmental factors. Complicated risk scenarios requiring inter-agency coordination are occurring in both urban areas and once-sleepy suburban towns. To perform in this volatile new reality, public safety is undergoing a digital transformation focusing more on predictive and preventive practices.1 With the help of advanced technologies, citizens and trusted partners, agencies are: Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Fujitsu America, Inc.

Building greater trust in your data

Published By: Oracle     Published Date: Jun 10, 2019
Yes, you can build better trust in your data —but only if the organization can collect, structure, analyze and protect data in the right ways with the right tools. Modern supply chains integrate a host of related parties (and human error) into knowledge systems, which include business metrics, supplier sustainability performance data, and even intellectual property (IP). This is why systems and data must be built around secure access and verifiable trust. To find out more, download this report today!
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Oracle

Building greater trust in your data

Published By: Oracle     Published Date: Jun 10, 2019
Yes, you can build better trust in your data —but only if the organization can collect, structure, analyze and protect data in the right ways with the right tools. Modern supply chains integrate a host of related parties (and human error) into knowledge systems, which include business metrics, supplier sustainability performance data, and even intellectual property (IP). This is why systems and data must be built around secure access and verifiable trust. To find out more, download this report today!
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Oracle

How to Create a Healthy Expense Report Culture

Published By: AppZen     Published Date: Jun 17, 2019
Setting clear expectations and guidelines around travel and entertainment expenses (T&E) is crucial to establishing a healthy company culture. Employees want to feel at ease laying out money for the company, feeling confident they will get reimbursed quickly. Crafting a comprehensive T&E policy and making sure it’s available to all employees is an important first step, but a policy alone isn’t enough — a culture of anxiety and mistrust can emerge from even the most carefully constructed policies.
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AppZen

Technology Strategies for Capitalizing on HR and Financial Data Analytics

Published By: Workday     Published Date: Jan 31, 2019
Providing all employees with easy, timely access to information is critical in today’s business landscape. Discover how a cloud-based system gives you a single source of truth, across the entire business, so you get data that’s trustworthy, actionable, and available in real time.
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workday, workforce technology, digital strategy
    
Workday

Google Beyond Corp

Published By: Zscaler     Published Date: Jun 19, 2019
Google is leveraging a zero-trust security model and so can you
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Zscaler

4 Reasons to Retire your Remote Access

Published By: Zscaler     Published Date: Jun 19, 2019
When’s the last time someone said they liked VPN? The way we work has changed. We access apps from any device, from anywhere, and we expect a fast, seamless experience when we do so. Now, enterprises are able to deliver this, and improve security with cloud services called Zero Trust Network Access (ZTNA) technologies. A modern alternative to VPN.
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Zscaler

Accès Réseau « Zero Trust » : une bonne idée pour les responsables IT

Published By: Zscaler     Published Date: Jun 20, 2019
Une solution adaptée à un environnement IT qui évolue
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Zscaler

Por qué los directores de TI deberían tener en cuenta el Zero Trust Network Access

Published By: Zscaler     Published Date: Jun 20, 2019
Una solución para un entorno de TI cambiante Debido al auge de la nube y de la movilidad, el perímetro de seguridad tradicional que antes protegía a los usuarios y los servicios internos dentro de la red corporativa, en gran medida ya no existe. Ha llegado el momento de que la seguridad evolucione, trasladando las protecciones más cerca del usuario y poniendo un nuevo énfasis en la comodidad, flexibilidad y fiabilidad. Descubren más sobre la solución SDP de Zscaler en este libro blanco.
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Zscaler

Zero Trust Network Access : ecco perché i responsabili IT dovrebbero valutarlo

Published By: Zscaler     Published Date: Jun 25, 2019
Una soluzione per un ambiente IT in costante evoluzione Dato questo spostamento verso cloud e mobilità, il tradizionale perimetro di sicurezza che una volta proteggeva utenti e servizi interni alla rete aziendale è ormai in gran parte scomparso. È arrivato il momento per la sicurezza di evolvere, posizionando le protezioni più vicine all’utente e ponendo una nuova enfasi su elementi quali praticità, flessibilità e affidabilità. Scopri di più sulla soluzione SDP di Zscaler in questo libro bianco.
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Zscaler

Definitive Guide to Next-generation Fraud Prevention

Published By: Iovation     Published Date: Aug 02, 2019
The digitalization of business processes and the advent of mobile computing have given rise to the next generation of fraud. Cybercriminals have a variety of tools and techniques—as well as opportunities—to steal money and services. Furthermore, traditional fraud prevention tools often fail to stop this fraudulent activity. Companies need a new approach to fraud prevention—one that stops fraud early and preserves the user experience. Companies with an online presence must have the ability to: Detect and respond to fraudulent activity before incurring losses Leverage human insight and machine learning to identify advanced fraud Work with other fraud analysts to identify larger fraud trends and stop cybercriminals on a global scale Block more fraud while reducing fraud prevention costs This book explores how companies can leverage a next-generation fraud prevention solution to stop more fraud while reducing costs and providing a positive user experience for trusted customers.
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Iovation

Build Stronger Relationships with Customer-Centric Banking

Published By: Epsilon     Published Date: Jun 12, 2012
When marketers become more customer-centric, they not only engender trust, but create dialogue and rewarding relationships that will last for the long term. Put Your Customers First!
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finance, marketing, banking, epsilon, customer relations, customer satisfaction
    
Epsilon

Email Security in a Zero Trust World

Published By: Mimecast     Published Date: Apr 18, 2017
"To tackle today’s cyber threats, IT security leaders must rethink traditional security strategies. Email security in particular has become a victim of its own success and requires a radical rethink, having played a key role in several high-profile security breaches. Today’s threats, like spear-phishing, are designed to bypass traditional Secure Email Gateway defenses, often taking advantage of end users who are considered the weakest link in business email security armor. A zero-trust approach to email security is needed. This white paper discusses how: - CISO’s should carefully assess email security as part of a strategic security review - IT Managers can evaluate the state of current email defenses and take tactical action to strengthen them - Security Administrators can deliver best-practice defense in depth for email - Organizations can remove a reliance on trust to more effectively protect information, their network and employees. "
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email security, cyber threats, it security, phishing
    
Mimecast

Forrester Study: Closing the Cloud Email Security Gap

Published By: Mimecast     Published Date: Apr 18, 2017
"Secure Your Move To Cloud-Based Email With A Trusted Third-Party Security Service Provider Email is an essential component of business activity and workforce enablement. As cost, scale, flexibility, and usability become more important, organizations are seeking cloud-based email systems to support their workforces. Although cloud-based email investments provide financial and operating benefits, they do raise several security challenges. This report suggests that few firms understand or prepare upfront for the security challenges prior to their migration to a cloud environment. Download the study to learn more."
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forrester, cloud security, email security, cloud-based email, cloud environment
    
Mimecast

The perimeter’s gone. Can your security handle it?

Published By: MobileIron     Published Date: Apr 22, 2019
Protect the modern enterprise with a mobile-centric, zero trust framework.
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MobileIron

2019 Gartner Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global

Published By: Workday     Published Date: Jun 14, 2019
Looking for a trusted partner for financial management that can help lead your organization today and into the future? Get analysis of the market, key recommendations for evaluating vendors, and more. Download your complimentary copy of the report.
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finance, workday, workforce technology, digital strategy
    
Workday
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