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The GDPR and DocuSign: Preparing for a New Era in Data Privacy

Published By: DocuSign UK     Published Date: Aug 08, 2018
"The General Data Protection Regulation (GDPR) is one example of the evolving regulatory landscape in the digital age. Since the European Union (EU) adopted the regulation in 2016, DocuSign has been investing to be compliant across its entire business, building upon our foundation and history of commitment to privacy. The conception of the GDPR undoubtedly introduced a number of compliance challenges for businesses to address around data privacy and protection. It also presented an opportunity for businesses to build trust with their stakeholders by reconnecting with the people they serve. This eBook details DocuSign’s approach to meeting GDPR’s obligations that went into effect on 25th May 2018, for companies conducting business in the EU, and the features and benefits that can be gained from using the DocuSign solution to fulfil certain areas of the GDPR."
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DocuSign UK

The truth about information governance and the cloud

Published By: IBM     Published Date: Apr 13, 2018
You can’t walk out the door without being inundated with messages on cloud. Get educated and help your organization make smarter choices.
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cloud, governance, trusted data
    
IBM

Stop Rowing Alone: Integrated Cybersecurity Ecosystems Will Get You Further

Published By: IBM     Published Date: Jun 05, 2018
System vulnerabilities, ransomware, malware, intrusions, and other malicious activities are on the rise, showing that today’s cybersecurity professionals are hard-pressed to keep enterprises secure. Although threats are growing in sophistication and attack vectors are expanding, many of the intrusions and cyber attacks happening today are simply a result of improper protections being put in place, systems going unpatched, or weak security policies. While much of the blame is being placed on cybersecurity professionals, the real blame should often be placed upon the tools and policies that many of those professionals have come to trust and the complexity that comes with them.
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IBM

IBM Information Governance Catalog

Published By: IBM     Published Date: Jul 05, 2018
IBM® Information Governance Catalog helps you understand your information and foster collaboration between business and IT by establishing a common business vocabulary on the front end, and managing data lineage on the back end. By leveraging the comprehensive capabilities in Information Governance Catalog, you are better able to align IT with your business goals. Information Governance Catalog helps organizations build and maintain a strong data governance and stewardship program that can turn data into trusted information. This trusted information can be leveraged in various information integration and governance projects, including big data integration, master data management (MDM), lifecycle management, and security and privacy initiatives. In addition, Information Governance Catalog allows business users to play an active role in information-centric projects and to collaborate with their IT teams without the need for technical training. This level of governance and collaboration c
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IBM

Information empowerment for your evolving data ecosystem

Published By: IBM     Published Date: Jul 05, 2018
Scalable data platforms such as Apache Hadoop offer unparalleled cost benefits and analytical opportunities. IBM helps fully leverage the scale and promise of Hadoop, enabling better results for critical projects and key analytics initiatives. The end-to- end information capabilities of IBM® Information Server let you better understand data and cleanse, monitor, transform and deliver it. IBM also helps bridge the gap between business and IT with improved collaboration. By using Information Server “flexible integration” capabilities, the information that drives business and strategic initiatives—from big data and point-of- impact analytics to master data management and data warehousing—is trusted, consistent and governed in real time. Since its inception, Information Server has been a massively parallel processing (MPP) platform able to support everything from small to very large data volumes to meet your requirements, regardless of complexity. Information Server can uniquely support th
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IBM

IBM IBV: The modern mainframe: The banking platform from the future

Published By: Group M_IBM Q418     Published Date: Sep 10, 2018
There are three things that senior executives in the financial services industry want from their investments in computing systems. They are the same three things these institutions require for their very survival. First is unwavering security. The integrity of customer accounts and records is paramount to maintain trust across the financial ecosystem. Cybercrime is anathema to the core function of banking and cannot be tolerated. Next is captivating, personalized experiences based on real-time data analytics leading to instantaneous customer fulfillment. And finally, there is the essential delivery of these secure experiences while providing a cost and efficiency advantage over competing solutions
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Group M_IBM Q418

Better Data, Better Software: A Guide to Improving Software Quality with Data and Analytics

Published By: Tricentis     Published Date: Jan 08, 2018
Data. It seems to be everywhere today and yet we can never get enough of it. But as it turns out, a lack of data isn’t our problem -- our problem is the difficulty piecing together, understanding and finding the story in all the data that’s in front of us. In software testing in particular, the need for consolidated, meaningful test metrics has never been higher. As both the pace of development and the cost of delivering poor quality software increase, we need these metrics to help us test smarter, better and faster. Fortunately, business intelligence now exists to make this goal a reality. The analytics these tools provide can help drive efficient and effective testing by providing teams with insight on everything from testing quality and coverage to velocity and more. And this knowledge can position the QA team as trusted experts to advise the entire software development team on steps that can ensure a better quality end result.
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Tricentis

Trust and Brand Management: Is the finance industry meeting consumer expectations?

Published By: Trustpilot     Published Date: Apr 11, 2018
In a survey of over 900 US and UK companies, Trustpilot compiled results from finance companies among the respondents to learn which initiatives they consider most important, what their 2018 priorities are, and whether or not trust plays a role in their business strategy. Trustpilot also conducted a global consumer poll throughout the month of January 2018 on Trustpilot.com to learn more about customers’ expectations when it comes to the finance industry, receiving over 15,000 responses. Those survey results provided a more detailed understanding of whether finance companies’ priorities are aligned with consumer expectations, while also getting a clearer picture of how trust and reputation should be approached. At the end of this report, in addition to the findings, recommendations are provided to finance companies based on the survey findings and analysis.
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trustpilot, finance, consumer expectations, business strategy, brand management, online reputation, consumer loyalty
    
Trustpilot

Bad Reviews: Why people write them, and what they expect #2

Published By: Trustpilot     Published Date: Oct 25, 2018
Online reviews have the power to make or break your business’ image and credibility. To better understand what drives people to leave reviews, whether positive or negative, we surveyed over 1,000 consumers globally and put together a report with the findings. Download the report to learn: • What motivates people to leave negative reviews • What experiences most inspire positive reviews • The long-term impact on your business of satisfying an unhappy customer Get your free copy now!
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Trustpilot

The High Cost of Poor Website Security

Published By: DigiCert     Published Date: Jun 19, 2018
Your organization’s websites are some of its most valuable assets. But they are vulnerable to security issues and criminal attacks. Fortunately, many of these problems are preventable with effective, integrated website security management. For ecommerce sites, you can calculate the cost of downtime in terms of lost revenue. You can add to this the considerable cost of remediation, and beyond this, the damage to customer confidence and trust that may be intangible but will be significant. Even when there are no security issues, inefficient processes result in deployment of additional resource that drives up cost. This article explains why in comparison to the above costs, investing in security management, particularly across SSL/TLS Certificate management, can be a highly efficient and cost effective measure to take.
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DigiCert

Traditional Code Signing Threat Landscape 5 critical vulnerabilities / bad practices to address

Published By: DigiCert     Published Date: Jun 19, 2018
Code signing essentially relies on a Public Key Infrastructure, which means code signing certificates are made out of a pair of public and private key - the public key is signed by a trusted Certificate Authority such as DigiCert, and the private key is kept by the owner and used to sign the code to secure. Although the technology behind code signing certificates is proven, managing them - and by extension managing the private keys - is an activity that can be very complex, especially when the key owner(s) do not understand their value. In order to help customers to solve for the shortcomings in regard to the management of code signing private keys and user access, DigiCert has developed Secure App Service. Download this whitepaper to find out more about how this can help your business.
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DigiCert

Secure App Service. Unrivaled code signing key security to protect business integrity

Published By: DigiCert     Published Date: Jun 19, 2018
Our Secure App Service helps protect your business against major financial impacts and brand damage from mismanaged code signing. You get no-worry code signing visibility, agility, and trusted security. We safeguard your keys in our highly secure data centers. You gain complete control over and insight into all code signing activity to protect application life and sales. Our Secure App Service simplifies and scales up code signing for all your target platforms. Backed by the global cyber security leader, you can trust our security, service, and support to protect your business and code signing efforts.
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DigiCert

When Your CEO Comes Calling, Will You be Ready?

Published By: PGi     Published Date: Oct 01, 2018
Large companies have made considerable investments in video webcasting to their external audiences. Now they need to turn their attention toward internal communications—for reasons that can enhance their competitiveness and bottom line. As companies undergo a digital transformation, the playing field becomes increasingly technology-democratized and fierce. In this climate, an organization’s employees are one of its most, if not the most, valuable competitive differentiators. And the same energy and focus that companies put toward reaching their external audiences needs to go toward reaching and engaging their employees. Here’s where strong internal communications can pay big dividends. High-performing companies recognize the significant impact effective internal communication has on their business. Chief among the gains are: • Increased productivity. • Improved brand trust and company loyalty among employees. • Increased company alignment within and between departments and remote loc
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PGi

Technology Strategies for Capitalizing on HR and Financial Data Analytics

Published By: Workday Italy     Published Date: Sep 19, 2018
Providing all employees with easy, timely access to information is critical in today’s business landscape. Discover how a cloud-based system gives you a single source of truth, across the entire business, so you get data that’s trustworthy, actionable, and available in real time.
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Workday Italy

Technology Strategies for Capitalizing on HR and Financial Data Analytics

Published By: Workday Spain     Published Date: Sep 19, 2018
Providing all employees with easy, timely access to information is critical in today’s business landscape. Discover how a cloud-based system gives you a single source of truth, across the entire business, so you get data that’s trustworthy, actionable, and available in real time.
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Workday Spain

First Citizens Bank Unites Systems, Services, and Customer Satisfaction

Published By: TIBCO Software     Published Date: Feb 26, 2019
First Citizens Bank First Citizens Bank & Trust Company is a chartered commercial bank offering a complete line of financial services, including personal and business banking, investment and insurance services, wealth management, and more.
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TIBCO Software

Digital Trust for Banking in the age of insecurity

Published By: Group M_IBM Q119     Published Date: Jan 22, 2019
In an age of constant cyber threat, security for financial services firms must go beyond playing defense. Experts from IBM and the Federal Reserve explain what a culture of Digital Trust looks like and how to build it.
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Group M_IBM Q119

The good collaboration guide

Published By: HERE Technologies     Published Date: Jul 11, 2019
Discover how cities and private companies can better work together for more harmonized urban mobility. As a city authority, or new mobility company, you now need to start working more closely with “the other side” for better urban mobility. But how can you work together, while maintaining your values, vision, privacy… and sanity? This is a practical guide on how to collaborate better with other organizations. Learn how cities like Vienna, Dallas and others are breaking down barriers and explore the benefits of a united approach and the perils of working in silos. Build your technical infrastructure for better data sharing with the ultimate aim of improving the lives of people working, living and exploring your city. Inside, you’ll learn: Why open collaboration is key to better urban mobility The 3Ts of creating a smoother working relationship: trust, tech and talk 3 things you can do right now to start opening up Examples of five great city-company collaborations
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urban mobility, here tech, mapping
    
HERE Technologies

How Non-profit Organizations Can Achieve Transparency and Accountability

Published By: Unit4     Published Date: Feb 18, 2019
Are you under pressure from donors to improve transparency and accountability? Your non-profit can't maintain full financial control over your operations if you don't have access to the right insight. Discover the best methods for building trust with your donors, and key strategies for empowering greater financial control, transparency, and accountability.
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Unit4

WorkPlace Productivity

Published By: Dell EMEA     Published Date: Aug 28, 2019
When it comes to longevity, nobody can hold a candle to Dell. Not only do our machines have the capability, manageability and security features that are trusted by IT, but they are designed for long lifecycles, thereby reducing waste and recycling costs. Small wonder they’ve been around for so long. That’s the past, but what about the futuristic features? Latitude 7400 2-in-1 uses Dell’s new ExpressSign-in to detect users’ presence, wake the system in about one second, and scan for facial recognition to log them in with Windows Hello. Users can just sit down at their desk and start working – without control-alt-delete or even reaching for the power button. In fact, it is the world’s first PC to use a proximity sensor enabled by Intel® Context Sensing Technology. When users step away for a break, Latitude will recognize they’ve left and lock itself to preserve battery life and maintain security. Download this whitepaper to learn more about Dell solutions powered by Intel®.
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Dell EMEA

Legal & HR Industry Spotlight - Video Case Study

Published By: Darktrace     Published Date: Jun 21, 2019
Cyber security is today an unavoidable concern for law firms and the legal sector at large, which oversees disproportionately large volumes of sensitive data and which is therefore an attractive target for sophisticated threat actors. From confidential information about mergers and acquisitions to disclosures made under attorney-client privilege, today’s law firms are inundated with data that would be disastrous if leaked, both for the results of individual cases and for these firm’s long-term reputations. Indeed, this reputational damage diminishes the very trust upon which the legal profession is predicated, jeopardizing client relationships and hindering customer acquisition. Legal organizations lose 5% of their clients following a data breach, while significant or high-profile breaches can even prompt a firm’s eventual collapse, as was the case for Mossack Fonseca in the infamous Panama Papers breach. In today’s increasingly digital business world, even the most private legal docum
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Darktrace

Privileged Access Threat Report 2018

Published By: BeyondTrust     Published Date: Apr 04, 2019
The WannaCry ransomware attack in May 2017 crippled the UK’s National Health Service (NHS) and disrupted a range of organizations across 150 countries. Despite being a relatively unsophisticated attack, WannaCry was able to make such a global impact due to preventable vulnerabilities that had largely gone unaddressed. There were many more attacks in 2017, including high-profile breaches at Uber and Equifax, where heeding cyber-security recommendations may have reduced the impact and fallout. The scale and sophistication of cyber-attacks is not slowing down – ranging from phishing scams to cryptocurrency-based cyber-attacks, to statesponsored attacks on industrial control systems. These attacks present an ever growing challenge and serve as a reminder that organizations cannot afford to be complacent in the face of cyber threats. We’re living in a time when cyberattacks are a matter of when, not if, and security professionals must focus on mitigating their extent and damage. Our 2018 re
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BeyondTrust

KuppingerCole Report: Integrating Password and Privilege Management for Unix and Linux Systems

Published By: BeyondTrust     Published Date: Apr 04, 2019
Unix and Linux build the foundation for most business-critical systems. Thus, these present target-rich environments for cyber-attackers. Privileged Access Management (PAM) helps to mitigate such risks. To succeed, organizations must follow an integrated approach, covering both privilege elevation and centralized management of shared account credentials.
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BeyondTrust

Protect Your Brand, Protect Your Customers

Published By: ttec     Published Date: Jul 24, 2019
Fraud prevention and content moderation take center stage. Trust & Safety is good business Change your password often. Keep your virus software up to date. Beware of so-called princes from Nigeria. These are the costs of doing business online. Since its inception, the internet has always had its share of bad guys. And as nearly all companies move to a more digitally enabled world, the thieves, con artists, and hackers are finding new ways to steal money, information, and disrupt the world in a bad way. Having a trustworthy and safe brand is now a differentiator, especially from companies that operate primarily online. But it’s becoming harder to keep up as technology advances and information moves quicker every day. This eBook details how companies can protect their brand and keep customers safe by enabling fraud prevention and content moderation strategies and tactics.
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ttec

How to Differentiate Your Customer Service

Published By: Kustomer     Published Date: Aug 27, 2019
Differentiating your customer service starts with one thing: improving the agent experience. Learn the importance of empowering service teams with better processes and technology, to focus on delivering the type of support that builds trust, loyalty and economic value.
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'customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “customer support optimization”, “customer service optimizations”, “customer experience optimization”, “customer support agents”, “customer service agents”, “customer experience agents”
    
Kustomer
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