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2015 Gartner Magic Quadrant: Unified Communications for Midsize Enterprises

Published By: Cisco     Published Date: Nov 17, 2015
Midsize businesses have ever-greater choice in premises-based unified communications, with providers extending features and go-to-market channels while trying to maintain ease of use and consistency. Midmarket IT planners should evaluate UC providers' delivery capabilities, not just their solutions.
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cisco, gartner, unified communications, midsize enterprises, networking, it management, knowledge management, data management
    
Cisco

2015 NA End User Computing Visionary Innovation Leadership Award

Published By: VMware AirWatch     Published Date: Nov 12, 2015
VMware continues to raise the bar in business mobility. It offers the most streamlined process for deployment and management of business mobility solutions through its EUC products, and has given IT administrators the perfect set of options to efficiently manage the challenges of business mobility. The company continues to grow by bringing complete solutions that go beyond simply providing basic client or desktop monitoring services. Frost & Sullivan believes that VMware is in an ideal position to help its customers execute on their next-generation business mobility strategies; based on this analysis Frost & Sullivan recognizes VMware with the 2015 Visionary Innovation Leadership Award.
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vmware, business mobility, euc products, end user computing, it management, knowledge management, enterprise applications, business technology
    
VMware AirWatch

2015 “State of ePayables” market research

Published By: Coupa Software     Published Date: Oct 05, 2015
With AP becoming a strategic hub, it's critical that companies focus on the payment portion of the AP processes to illuminate what is now a critical component of total enterprise success. The report focuses on the state of AP and how AP teams leverage ePayables solutions to improve business results.
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epayables, coupa, software, accounts payable
    
Coupa Software

2015 “State of ePayables” Market Research

Published By: Coupa     Published Date: Mar 07, 2016
With AP becoming a strategic hub, it's critical that companies focus on automation of AP processes to increase efficiency, accuracy and productivity. The report focuses on the state of AP and how best-in-class AP teams leverage automation solutions to improve business results.
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Coupa

2016 Sales Engagement Trends

Published By: BI WORLDWIDE     Published Date: Mar 07, 2016
If you’re a sales manager, you’re probably feeling stuck in the middle. On one hand, you have a huge employee engagement movement going on with HR departments focusing on developing leaders and recognizing achievements with substantial budgets. On the other side, marketing departments are using technology and creativity (and also large budgets) to connect with and educate customers about their products, solutions and brands. The trend is to challenge every dollar spent on sales compensation to maximize ROI. HR departments are treating salespeople like all other employees. And customers are going online to avoid anyone with sales in their title. Based on our research and applications we see in our customers’ leading sales initiatives, if you’re a sales manager, you are trying to maximize results out of your sales team by increasing your teams engagement to meet company goals. Download this white paper to see which eight trends you should consider as you strategize for the year.
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bi worldwide, sales, incentives, effectiveness, sales incentive, productivity, engagement, business technology
    
BI WORLDWIDE

2018 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

Published By: Genesys     Published Date: Jun 08, 2018
In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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contact center, infrastructure, customer engagement, cloud, on-premises
    
Genesys

2018 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

Published By: Genesys     Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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leadership, customer engagement, decision making
    
Genesys

2018 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

Published By: Genesys     Published Date: Jul 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process 1 Gartner Peer Insights rev
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Genesys

24/7 Uptime for Electronic Health Records

Published By: Stratus Technologies     Published Date: Apr 17, 2009
The long migration to electronic health records (EHRs) in the U.S. is set to speed up with the funding authorized by the American Reinvestment and Recovery Act of 2009.  But what are the specific risks when clinicians can’t access electronic health records? How far-reaching are the consequences when EHR data is lost, or its integrity is compromised?  This paper looks at the mission-critical role of EHR systems, and introduces availability solutions that build in uptime protection to ensure the continuity of operation that both caregivers and patients can depend on.
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stratus, electronic health records, ehrs, american reinvestment and recovery act, health, records, availability solutions, mission-critical
    
Stratus Technologies

3 steps to IT modernization

Published By: Box     Published Date: Jun 22, 2018
Like other IT leaders, you know you have to modernize your IT infrastructure to become more productive, efficient, agile and competitive. So what's holding you back? Many organizations are still devoting anywhere from 60% to 80% of their time, energy, human resources and budget to supporting legacy systems rather than develop transformative solutions. Our new eBook, Your 3-step roadmap to IT modernization, will help you align your approach to IT with the way your business works today — and the way you will work in the digital age: • Increased mobility, multiple device formats and distributed workgroups • Greater collaboration with outside organizations, including customers, suppliers and partners • Essential enterprise risk management features such as compliance, legal, security and data governance Here you'll learn the three stages of IT modernization — from realigning your infrastructure to updating business processes — so you take the right steps.
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Box

4 Expense Management Conflicts to Conquer in 2017

Published By: US Bank     Published Date: Feb 02, 2017
The average organization spends up to 10% of its annual budget on T&E, making it one of the largest controllable areas of discretionary spending. Combined with the fact that up to 90% of employee expenses are incurred on business trips each year, this means accurate expense management is more important than ever. Yet many organizations still rely on manual processes and paper-based tracking that can create serious expense management challenges for their finance teams: how can they control costs when they lack visibility into spending? Yet how can they increase visibility and control without sacrificing employee trust and empowerment? Streamlining expense management can help organizations save money, gain efficiencies and maintain control while increasing employee flexibility and freedom. But there’s no such thing as a “one size fits all” solution—different organizations require different solutions to meet their unique needs. However, when they start to consider their options, nearly
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expense management, expense management automation, us bank, employee satisfaction, employee retention, employee connectivity, data security, employee rewards
    
US Bank

4 Reasons Supply Chain Leaders Are Investing in Order Management Automation

Published By: Esker     Published Date: Dec 19, 2016
There is a noticeable shift occurring in the world of order management. Traditionally, projects related to order-taking were spearheaded by the customer service department. Not anymore. The pressures of today’s global economy have forced supply chain functions to play a more direct and strategic role in reducing costs, improving the customer experience, and driving added value throughout the organization. Naturally, supply chain leaders now have a significantly higher rate of interest and involvement in order management initiatives. Supply chain leaders work in a competitive environment, and in order to get ahead of the competition, they are increasingly turning to order processing automation solutions. Find out the four key reasons automation is emerging in the supply chain. Download now!
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Esker

4 Ways Hyper-Converged Lowers TCO for Core Applications VS. Cloud

Published By: Dell EMC & Intel     Published Date: Aug 03, 2018
When running core workloads, consider hyper-converged infrastructure. Solutions like Dell EMC VxRail simplify operations and significantly reduce TCO. Recent research from Evaluator Group shows how VxRail compares to AWS On-Demand: Learn how to lower TCO with Evaluator Group’s full analysis
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Dell EMC & Intel

4 Ways to Reduce the Risk of Ransomware

Published By: Citrix ShareFile     Published Date: Jul 11, 2017
In recent years, ransomware such as Locky and KeRanger have emerged as a top threat, not just to consumers, but to businesses with high-value data. Read this whitepaper for four best practices to protect yourself from this costly threat, including: Evaluating web browser configuration and virtualization options Protecting mobile devices against attack through containerization Reducing the risks of collaboration through secure EFSS solutions
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ransomware, security, risk reduction, containerization, data security
    
Citrix ShareFile

4 Ways to Reduce the Risk of Ransomware

Published By: Citrix ShareFile     Published Date: Jul 11, 2017
In recent years, ransomware such as Locky and KeRanger have emerged as a top threat, not just to consumers, but to businesses with high-value data. Read this whitepaper for four best practices to protect yourself from this costly threat, including: Evaluating web browser configuration and virtualization options Protecting mobile devices against attack through containerization Reducing the risks of collaboration through secure EFSS solutions
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ransomware, risk reduction, data security, collaboration, containerization
    
Citrix ShareFile

5 Big Ideas for Better Collaboration

Published By: Avaya     Published Date: Jan 15, 2014
Communication solutions are reaching an ideal balance of sophistication and ease-of-use. But are you making the most of these technologies by integrating them into your daily workflows to make innovation and collaboration part of every interaction?
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avaya, collaboration, integration, integrating technology, workflow, productivity, innovation, communication solutions
    
Avaya

5 Biggest CIO Communications Problems

Published By: Microsoft Office 365     Published Date: Sep 26, 2017
As a tech leader, you recognize that disruption is afact of life. According to Gartner, enterprise IT has entered an era of digitalization where disruptive new products are providing a continuous stream of growth, innovation, and differentiation. IT overhauls in business productivity—moving to the cloud, supporting a remote workforce, and preserving valuable legacy data while maintaining security and control—are necessary for your business to remain competitive. These changes require communications solutions that can keep pace with the accelerating demands of the connected world.
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Microsoft Office 365

5 Critical Requirements for Customer Experience in an Ultra-Connected Era

Published By: Genesys     Published Date: Feb 08, 2019
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: Why force-fitting more channels into an aging infrastructure is not the right approach How to create a future-ready customer experience How an integrated approach improves your metrics and reduces operating costs
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Genesys

5 Critical Requirements for Customer Experience in an Ultra-Connected Era

Published By: Genesys     Published Date: Feb 12, 2019
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: Why force-fitting more channels into an aging infrastructure is not the right approach How to create a future-ready customer experience How an integrated approach improves your metrics and reduces operating costs
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Genesys

5 IT Mistakes to Avoid: Expert Insight on Determining Technology Need

Published By: Brother     Published Date: Nov 23, 2015
Brother conducted a series of interviews with value-added resellers (VARs) that work closely with businesses to select the right technology solutions. These VARs have a unique understanding of how IT professionals think; as a result, they have witnessed many missteps that have led to “less than optimal” IT technology integrations. What follows are five common - yet significant - mistakes identified during these discussions.
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it management, brother, productivity, cost reduction, value-added resellers, technology integration, business technology
    
Brother

5 Minutes on Modern Finance Best Practice Series: Differentiate and Grow With Profitability Insights

Published By: Oracle     Published Date: Apr 27, 2015
According to Accenture, identifying and influencing these profitability levers is at the top of most CFO agendas today, as CEOs increasingly look to their finance chiefs for insights on where to invest in new initiatives that can boost top line and bottom line growth.
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cloud computing, erp, productivity, applications, efficiency, finance, software solutions, management
    
Oracle

5 Minutes on Modern Finance: The Modern Close, Does Your Finance Organization Measure Up?

Published By: Oracle     Published Date: Apr 27, 2015
The faster you can close the books and deliver right-time insights to key decision makers, the more strategic your finance organization can be to the business.
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cloud computing, erp, productivity, applications, efficiency, finance, software solutions, management
    
Oracle

5 Reasons Leaders Invest in Language Training

Published By: Rosetta Stone     Published Date: Apr 03, 2018
For many companies, language barriers increase as business globalization becomes the norm rather than the exception. Perhaps a call center agent cannot handle customer contact in an unfamiliar language. Or a manager travels to a face-toface meeting only to sit across a conference table from clients wanting to speak in their own native language. Even within your organization, teams across global geographies must collaborate to achieve collective goals, but language barriers often stand in their way. Meanwhile, HR leaders are tasked with recruiting and retaining top talent and L&D managers must align programs with business goals. Each of these scenarios and areas of responsibility have something in common: A clear need for company-sponsored training to develop employees’ language proficiency so they can engage successfully with colleagues and customers anywhere. Thousands of learners were surveyed about the impact of language training with Rosetta Stone® business solutions.1 Results show
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Rosetta Stone

5 Steps for Turning Industrial IoT Data into a Competitive Advantage

Published By: SAS     Published Date: Jan 17, 2018
The Industrial Internet of Things (IIoT) is flooding today’s industrial sector with data. Information is streaming in from many sources — equipment on production lines, sensors at customer facilities, sales data, and much more. Harvesting insights means filtering out the noise to arrive at actionable intelligence. This report shows how to craft a strategy to gain a competitive edge. It explains how to evaluate IIoT solutions, including what to look for in end-to-end analytics solutions. Finally, it shows how SAS has combined its analytics expertise with Intel’s leadership in IIoT information architecture to create solutions that turn raw data into valuable insights.
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SAS

5 Steps for Turning Industrial IoT Data Into Competitive Advantage (SAS and Intel)

Published By: SAS     Published Date: Jun 05, 2017
"The Industrial Internet of Things (IIoT) is flooding today’s industrial sector with data. Information is streaming in from many sources — equipment on production lines, sensors at customer facilities, sales data, and much more. Harvesting insights means filtering out the noise to arrive at actionable intelligence. This report shows how to craft a strategy to gain a competitive edge. It explains how to evaluate IIoT solutions, including what to look for in end-to-end analytics solutions. Finally, it shows how SAS has combined its analytics expertise with Intel’s leadership in IIoT information architecture to create solutions that turn raw data into valuable insights. "
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SAS
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