unified communications

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Produce Importer Keeps Pace with Fast-Moving Marketplace

Published By: Cisco     Published Date: Mar 10, 2011
Fresh Direct Produce workforce is more mobile, responsive with Cisco Unified Communications. To give its employees the immediate, direct communications that the business required, Fresh Direct replaced its phone system with the Cisco® Unified Communications System. The Cisco solution supports all of the company's voice, data, and wireless communications on one secure network.
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cisco, unified communications, fresh direct produce, mobile, wireless communication, voice, data network, phone system, network, mobile workforce, secure network, ip networks, ip telephony, mobile computing, mobile data systems, mobile workers, wireless communications, wireless messaging, wireless phones, wireless security
    
Cisco

UC Solutions Are Only of Value if End-Users Actually Use Them

Published By: Plantronics     Published Date: Oct 18, 2013
In the business world, the convergence of voice and data – as well as video and mobility – has evolved into unified communications, an enabler that is difficult to pigeonhole. Encompassing voice, data, video, mobility, and more, it can be located on site or it can be delivered/hosted from the “cloud”. Most important, UC ensures that information is available and people are reachable anytime, anywhere on almost any device of their choosing.
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plantronics, uc solutions, end-users, communication integration, communication tools, collaborative processes, telecommuters, successful implementations, customer service, uc implementations, dimension data, international systems integrator, communication strategy, enhancing user productivity, strategic competencies, user-focus solutions, end-user acceptance, savvy integrators, it management, wireless
    
Plantronics

A Comprehensive Range of Solutions for All Types of UC Users and Applications

Published By: Plantronics     Published Date: Oct 18, 2013
The following describes some typical UC usage scenarios, and how you can deploy products that will maximize productivity while minimizing downtime, excessive inventory costs, operational overhead, and unsatisfied users.
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plantronics, solutions for uc users, solutions for uc applications, sound innovation, mobile and wired workers, web-based collaboration, voice communications, deploy products, maximize productivity, minimize downtime, minimize excessive inventory costs, minimize unsatisfied users, work environment, voice interactivity, conference calls, it professionslas, successful deployment, unified communications, plantronics headset, cost-effective alternatives
    
Plantronics

Ensuring the Voice of Business

Published By: Plantronics     Published Date: Oct 18, 2013
Emerging technologies empower, but they can also confuse. Workers in the new mobile landscape struggle to manage communications with mobile phones, landlines, VoIP calls and different voicemail boxes, email, IM, text messages and social networking applications. Unified Communications is the answer. It’s the bridge between all these communication systems helping manage communications with one interface.
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plantronics, office environment, unified communications, emerging technologies empower, manage communications, audio quality, communication channels, acoustic technology, working offsite, b2b communication, telecommuting, plantronics audio devices, plantronics technology, ergonomic innovations, acoustic intelligence, networking, wireless, knowledge management, electronics, best practices
    
Plantronics

The Impact of Unified Communications

Published By: NEC     Published Date: Nov 20, 2013
What are the actual savings of using unified communications?
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nec, unified communication, uc&c, mobile, mobile integrations, it management
    
NEC

The Ultimate Guide to Unified Communications

Published By: NEC     Published Date: Nov 26, 2013
This paper will help you understand how to choose the right unified communication solution for your organization.
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nec, unified communications, uc solutions, solutions
    
NEC

The Cloud Batting Order: Understanding How Communications Fits in the Lineup

Published By: Mitel     Published Date: Sep 22, 2015
In business, as in baseball, communication and collaboration are critical to working like a team toward a common goal. Having the right equipment can be a big part of that. Chances are, you’ve already moved some of your business applications to the cloud, which will better prepare you for working communications into your cloud lineup. If you still haven’t unified your communications in the cloud, now might be the best time to act—before the competition gets a competitive edge. As it turns out, the strategies that work in baseball also make a lot of sense when filling out your cloud solutions lineup. By arranging your cloud investments in the right order, you’ll score more revenue, drive in more ROI and maybe even shut out the competition.
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cloud, communication, collaboration, revenue, roi, business technology, cloud computing
    
Mitel

Video Collaboration Use Cases: Driving Productivity and Results

Published By: Avaya     Published Date: Jan 04, 2017
This white paper describes a sampling of popular use cases for video collaboration—expert anywhere, training, project management, remote eyes, and customer meetings—and the benefits of these applications.
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avaya, video collaboration, communications solutions, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya

Is Your Small Business Ready for Non-Stop Operations?

Published By: Avaya     Published Date: Jan 04, 2017
To succeed in a tough marketplace, small businesses must be accessible, without significant interruption, even in the most adverse situations. This kind of ongoing accessibility is an important aspect of business continuity - a critical success strategy that doesn't just happen, but requires proactive planning. Although there are several aspects to a business continuity plan, a major component of any plan should be the SME's communications capabilities, not just its equipment or data. This paper will explore how different kinds of interruptions can adversely affect an SME's business continuity and illustrate how, through advanced features such as resiliency and mobility, Avaya's IP Office can help SMEs overcome interruptions and maintain business continuity.
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avaya, communications, avaya ip office, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya

The Benefits of Wireless LAN Management in the Cloud

Published By: Avaya     Published Date: Jan 04, 2017
How the cloud maximizes IT productivity and minimizes IT costs
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avaya, wireless lan management, cloud, avaya cloud networking platform, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya

How Effective Communications Delivers Real Results for Your Small Business

Published By: Avaya     Published Date: Jan 04, 2017
This whitepaper looks at four key ways any growing business can benefit from today's new IP-based communications solutions, including taking advantage of built-in cost savings.
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avaya, ip-based communications, communications solutions, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya

Your Solution Guide to Better Team & Customer Engagement

Published By: Avaya     Published Date: Jan 04, 2017
Are your people and customers fully engaging with each other? That’s the question many small and midsize businesses are trying to answer. Employees are scattered. So are clients. Today’s office can be a kitchen counter or an airline seat. Customers demand excellent experiences regardless of device. Mobile devices reign supreme. The workforce and your customers are global — and moving at a relentless pace. With Avaya IP Office, everyone will now be engaged with a complete, across-the-board solution that brings it all together. Read this paper to learn how Avaya IP Office will help give your business a competitive edge.
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avaya, customer engagement, team engagement, avaya ip office, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya

10 Reasons it's Time to Move Your Unified Communications Systems to the Cloud

Published By: Avaya     Published Date: Nov 27, 2017
Whether you're already an Avaya UC solutions customer or you're using a competing solution, the time's never been better for you to begin your migration to the cloud. From more flexible pricing to better security and system redundancy, the benefits of the cloud unmistakable - and making the switch is easier than ever.
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Avaya

Growing the Business via Cloud Deployments

Published By: Avaya     Published Date: Nov 27, 2017
Midsize businesses are better equipped to compete in today’s extremely competitive marketplace when they take advantage of cloud technology. Unified communications and collaboration offerings are a critical component that can add value when migrated to the cloud.
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Avaya

Mission Critical: Flexible, Scalable Unified Communications

Published By: Polycom Inc.     Published Date: Oct 14, 2010
This white paper discusses the approaches to creating a scalable, intelligent, distributed video infrastructure that supports the requirements of today's video-enabled organizations.
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polycom, scalable unified communications, video conference, uc intelligent core, communication servers, networking, ip networks, ip telephony, server hardware, servers, video conferencing, voice recognition, voice over ip
    
Polycom Inc.

Solution Brief: Unify communications quickly--HP AppSystem for Microsoft Lync

Published By: HP     Published Date: Dec 04, 2012
By combining communications tools such as instant messaging, presence, telephony, unified messaging, video conferencing, data sharing, and email, the technology known as unified communications (UC) lets your employees communicate and collaborate,
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communications, video conferencing, collaborate, unified messaging, decisions, benefit, unify, networking, platforms, business technology, research
    
HP

Ignite Collaboration and Worker Productivity--HP UC&C Solutions with Microsoft Lync

Published By: HP     Published Date: Dec 04, 2012
If your company already uses Microsoft Lync for instant messaging, web presence and conferencing, you probably know that unified communications and collaboration (UC&C) means running all communications vehicles on a single, common, unified platform.
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collaboration, productivity, conferencing, unified, common, management, networking, software development, business technology, research
    
HP

Video: Create an Integrated, Collaborative Microsoft Lync Environment

Published By: HP     Published Date: Dec 04, 2012
HP delivers the complete, end-to-end unified communications and collaboration solution for Microsoft Lync
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integrated, collaborative, optimized, consistent, unified, networking, software development, business technology
    
HP

Solution Brief: It's time to make communicating simply and continuous

Published By: HP     Published Date: Dec 04, 2012
Unified communications and collaboration (UC&C) solutions offer enhanced user productivity and reduced costs from streamlined communications.
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communications, productivity, collaboration, microsoft lync, quality, business technology
    
HP

The Economic Necessity of Customer Service

Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
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art technology group, importance of customer service, necessity of customer service, customer retention, proactive chat, agent-customer co-browsing, online customer communities, unified communications, multichannel knowledge management, repurchase probability, long-term loyalty, empower sales, roi of self-service
    
Art Technology Group, Inc

Extending UC value to Increase Business Velocity

Published By: AT&T     Published Date: Nov 07, 2011
See how others are using communications enabled business processes (CEBP) to drive their business into the fast lane.
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unified communication, cebp, communication, collaboration, collaboration capabilities, critical business processes, applications, efficiency, at&t, att, at+t, advantages, analysts, business processes, convergence, infrastructure, interoperability, network architecture, network management, network performance
    
AT&T

Top 10 Reasons Why You Should Consider a Hosted UCaaS Solution

Published By: Arkadin     Published Date: Sep 11, 2013
Unified Communications (UC) transforms the workplace, making it more productive, efficient and effective. Hosted UC service providers remotely deliver and manage various communications services using shared resources enabling customers to consolidate and outsource much, or possibly all, of their communications and collaborations needs for a fixed monthly cost. This whitepaper details the top reasons to consider a hosted unified communication solution for your enterprise.
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unified communication, unified collaboration, enterprise unified communication, hosted unified communication, hosted uc, hosted ucaas, uc total cost of ownership, uc tco, uc deployment, deploying uc, byod, arkadin, microsoft lync, collaboration solutions, conferencing solution, collaboration services, conferencing services, unified communication as a service, software development, it management
    
Arkadin

Delivering Enterprise Productivity, Efficiency and Business Value with Unified Communication

Published By: Arkadin     Published Date: Sep 11, 2013
Unified Communications (UC) is a set of communications and collaboration products that provide end users with a single interface and experience across multiple device and media types. UC allows employees to collaborate more efficiently while lowering the overall cost of communications. This whitepaper reveals market trends, how to evaluate one solution vs. another, and the range of deployment options all critical to selecting the right UC solution for your organization
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unified communication, unified collaboration, enterprise unified communication, deploying uc, byod, arkadin, microsoft lync, collaboration solutions, conferencing solution, collaboration services, conferencing services, unified communication as a service, efficiency with uc, productivity with uc, uc business value, software development, it management
    
Arkadin

Polycom Solutions for Microsoft UC Environments

Published By: Polycom     Published Date: Sep 24, 2014
Dynamic work environments are made-up of people on the move and virtual teams across different time zones. This makes it challenging to access an expert or to secure information. You need a communication solution that anchors fast-moving teams and enables communication from any device, anywhere; and communication tools that integrate with applications you use daily that are managed through a single interface to streamline deployment and speed your return on investment (ROI). Polycom and Microsoft® deliver a complete and interoperable end-to-end unified communications (UC) solution for voice, video, conferencing and collaboration and connect people from any device, and from any location.
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solutions, environments, challenging, communication, deployment, roi, secure, information, quality voice, video, expert, virtual, team, dynamic, time zones, tools, software development, enterprise applications
    
Polycom

Improving Corporate Collaboration: Microsoft Lync - Complete Business Collaboration Solution

Published By: Polycom     Published Date: Sep 24, 2014
Unified communications (UC) has been a market in the making for well over a decade, as companies look to improve corporate collaboration. UC, the concept of streamlining phone, email, chat, video and content collaboration, has become a corporate objective for reducing the cost and complexity of communications and increasing employee productivity. What began 10 years ago as a hardware-driven effort to combine PBX systems, computer servers and video infrastructure, is now evolving to include software-enabled processes and functionality.
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improving, collaboration, business, corporate, lync, video, content, objective, communication, chat, complexity, cost, market, unified, employee, productivity, email, hardware, software development, enterprise applications
    
Polycom
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