unified communications

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Video: The Big Picture- A CDW Whitepaper

Published By: CDW     Published Date: Jul 30, 2013
As video technology becomes more accessible, more people will use it to make video calls. A confluence of camera-enabled notebooks, smartphones and tablets combined with better wireless network capabilities has created a base of users that are willing to fire up the camera when they want to talk.
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cdw, unified communications, camera-enabled notebooks, smartphones, tablets, wireless network capabilities, software development, it management
    
CDW

Small Business VoIP: The Basics

Published By: Cisco     Published Date: Jan 28, 2009
Small business VoIP, or voice over Internet Protocol, is getting a lot of attention these days. In essence, small business VoIP combines voice and data together on a single, secure network foundation. The following is a guide to why you might want to consider a small business VoIP system.
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cisco, voip, small business voip, unified communications system, voice and data networks, secure network foundation, networking, network security
    
Cisco

Three Improvements You Can Make Right Now To Enhance Your Customer's Experience

Published By: Cisco     Published Date: Jan 29, 2009
Traditional purchasing habits and brand loyalties are a thing of the past. They've grown accustomed to shopping and interacting with businesses over the Internet. They want personalized service and satisfying experience. Learn what you can do to keep up with these trends.
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cisco, website enhancements, customer experience, web 2.0, pet scan, rss feed, rich product content, live chat
    
Cisco

Ten Tips for Increasing Operational Efficiency

Published By: Cisco     Published Date: Jan 29, 2009
The following are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.
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cisco, increasing operational efficiency, boost operational efficiency, mobile employees, smb employees, secure wireless access, outsource it tasks, improve employee retention
    
Cisco

Ways Your Business Can Communicate Better

Published By: Cisco     Published Date: Apr 14, 2011
Find out how Unified Communications combines voice and data on a single network to improve the way you do business.
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cisco, voice, wlan, communications, ip networks, vlan, ip telephony, quality of service
    
Cisco

Produce Importer Keeps Pace with Fast-Moving Marketplace

Published By: Cisco     Published Date: Mar 10, 2011
Fresh Direct Produce workforce is more mobile, responsive with Cisco Unified Communications. To give its employees the immediate, direct communications that the business required, Fresh Direct replaced its phone system with the Cisco® Unified Communications System. The Cisco solution supports all of the company's voice, data, and wireless communications on one secure network.
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cisco, unified communications, fresh direct produce, mobile, wireless communication, voice, data network, phone system
    
Cisco

Cisco Unified Communications Manager 9.1: Unlock the Full Potential of Collaboration

Published By: Cisco     Published Date: Jan 14, 2014
Cisco Unified Communications Manager 9.1: Unlock the Full Potential of Collaboration
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cisco, cisco unified communications, unified communications, it management
    
Cisco

Leadership with Mobility and BYOD

Published By: Cisco     Published Date: Jan 14, 2014
Leadership and technology: Mobility and bring-your-own device insights for midmarket enterprises Sponsored by Cisco Systems, Inc -- July 2013.
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cisco, byod, mobility, bring-your-own device, unified communications, wireless
    
Cisco

Top Considerations for a Unified Communications Purchase

Published By: Cisco     Published Date: Jan 20, 2014
Top Considerations for a Unified Communications Purchase
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cisco, unified communications, voip, it management, cloud computing
    
Cisco

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration

Published By: Cisco     Published Date: Jan 20, 2014
Midsize organizations strive for success, and being successful means consistently making smart decisions—including smart technology purchases. Technology should enable a midsize organization to meet the needs of its employees and customers today and also allow it to make simple but value-rich changes in the future. Technology must support changes that occur in a business without increasing the risks associated with providing excellent customer service, engaging with suppliers, and conducting many common business processes.
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cisco, unified communications, collaboration, unified communications, it management
    
Cisco

Forrester Study: Learn The Real Business Value from UC and Collaboration Adoption

Published By: Cisco     Published Date: Aug 18, 2014
Are you thinking of implementing collaboration features? 80% of businesses have deployed unified communications and collaboration from VoIP to collaboration platforms and even WebRTC clients. Download this commissioned study conducted by Forrester Consulting on behalf of Cisco. Discover how UC and Collaboration technologies have delivered real business benefits today.
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research, collaboration, new world, work, cloud, platform, ownership, cost
    
Cisco

Why Migrate Whitepaper

Published By: Cisco     Published Date: Aug 18, 2014
Do communications really lead to a competitive advantage? Can a best-in-class unified communications platform lead to increased workforce and customer engagement? Get details in the “Unlocking the Full Potential of Collaboration with Cisco Unified Communications Manager Release 9” white paper.
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research, customer engagement, communications, migrate, collaboration, new world, work, cloud
    
Cisco

Gartner Critical Capabilites For Unified Communications

Published By: Cisco     Published Date: Sep 25, 2014
IT leaders are likely to need multiple UC vendors; however, changing expectations and product development are closing the gap between best-of-breed and good-enough technology. Assess your UC practices to see whether the features offered by your UC vendor are good enough for a single-vendor approach.
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quadrant, unified, communications, solutions, operate, enterprises, practices, markets
    
Cisco

Gartner Magic Quadrant For Unified Communications

Published By: Cisco     Published Date: Sep 25, 2014
The midsize and large enterprise UC markets are now considered by Gartner to be in the early mainstream adoption phase, and the best practices for deployment and end-user adoption are maturing. However, most enterprises currently operate with non-unified-communications solutions.
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quadrant, unified, communications, solutions, operate, enterprises, practices, markets
    
Cisco

Video Gartner Marketscope

Published By: Cisco     Published Date: Jan 05, 2015
The introduction of personal and mobile endpoints is dramatically reshaping the landscape for group video collaboration. IT leaders should align their video portfolios for maximum utilization and strategic fit with their related investments in collaboration and unified communications.
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mobile, video collaboration, portfolios, investments, unified communications, wireless, data management
    
Cisco

IDC Video Marketscope

Published By: Cisco     Published Date: Jan 05, 2015
This study includes an analysis of 11 worldwide enterprise videoconferencing equipment vendors. To qualify for inclusion in this IDC MarketScape study, vendors must offer a portfolio of enterprise-class videoconferencing products, solutions, and services either directly and/or through channel partners.Basic capabilities of the vendor offerings should include support for high-definition (HD) video and audio technology, availability of data collaboration tools and applications for use within a video session, and the ability to integrate with UC portfolios and business applications, among other criteria.
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mobile, video collaboration, portfolios, investments, unified communications, wireless, data management
    
Cisco

Forbes Insights: Boost Innovation with Video

Published By: Cisco     Published Date: Jan 05, 2015
In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate. Miscommunication, misunderstanding and misinterpretation only leads to costly errors, bottlenecked business processes and market misfires. Most of these issues are avoidable.
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mobile, video collaboration, portfolios, investments, unified communications, wireless, data management
    
Cisco

CMR Webcast

Published By: Cisco     Published Date: Jan 05, 2015
Many users have only scratched the surface of what’s possible with Cisco WebEx. Which means you may be missing out on options and opportunities that enhance collaboration, save time, and lead to great things. Give us an hour and we’ll show you how you can fully leverage your account to the benefit of your users, customers, partners, and you.
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mobile, video collaboration, portfolios, investments, unified communications, wireless, data management
    
Cisco

Forrester - Top Unified Communication Trends For Midsize Businesses

Published By: Cisco     Published Date: Jan 05, 2015
As the corporate landscape becomes increasingly mobile, and workers collaborate across a growing range of devices, organizations are implementing an agile and secure unified communications infrastructure. Active deployment of UC technology solutions has been on the rise among enterprises; however, adoption among midsize businesses has been notably slower. Yet in seeking ways to do more with less, midsize organizations are increasingly turning to the cloud and converged networks to provide UC solutions.
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cloud-based, collaboration, hosted, flexibility, productivity, deployment, public, private
    
Cisco

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration

Published By: Cisco     Published Date: May 15, 2015
Midsize organizations strive for success. Being successful means consistently making smart decisions— including smart technology purchases. Technology should enable a midsize organization to meet the needs of its employees and customers today and also allow the organization to make simple but rewarding changes in the future. Technology must support changes that occur in a business without increasing the risks associated with providing excellent customer service, engaging with suppliers, and conducting many common business processes.
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communications, collaborations, cost of ownership, videoconference, cisco, ebusiness, enterprise resource planning, enterprise software
    
Cisco

The Top 10 Reasons to Consider Hosted Collaboration Solutions

Published By: Cisco     Published Date: May 15, 2015
The value proposition of unified communications and collaboration (UC&C) is multidimensional. UC&C empowers workers to streamline the collaborative process, raising productivity to new heights, enables individuals to collaborate in real time with coworkers, partners, customers and suppliers in different parts of the globe, and can significantly reduce communications costs.
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collaboration, hosting, roi, cost, ucc, cisco, application integration, return on investment
    
Cisco

Top Unified Communications Trends For Midsize Businesses

Published By: Cisco     Published Date: May 15, 2015
In October 2013, Cisco commissioned Forrester Consulting to dive deeper into the current usage trends and perceptions of unified communications among midsize organizations (100 to 999 employees) across North America, Asia, and Europe.
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ucc, communications, collaboration, roi, applications, cisco, network architecture, return on investment
    
Cisco

Leadership and Technology: A Total-Cost-of-Ownership Comparison for Unified Communications and Col

Published By: Cisco     Published Date: May 15, 2015
We found that an average 500-user organization can adopt a feature-rich, scalable unified communications (UC) solution from Cisco for less than competitive solutions.
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leadership, technology, cost of ownership, ucc, cisco, scalable, enterprise software, sales & marketing software
    
Cisco

Analysys Mason - Leadership and Mobility with BYOD

Published By: Cisco     Published Date: Jul 09, 2015
This white paper looks at the power of mobility as part of the midmarket enterprise’s unified communications (UC) platform and the seemingly competing interests of IT departments and other functional areas that often place stress on an organization.
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mobility, mobile workers, byod, productivity, mobile computing, mobile data systems, business technology
    
Cisco

To Cloud or Not to Cloud: Which Communication Deployment Options is Best for Your Business

Published By: Cisco     Published Date: Jul 09, 2015
You have three choices for using Cisco® Unified Communications and Collaboration applications: on-premises, in the cloud, or a hybrid of the two. The option that is best for your company depends on your IT skills, budget priorities, growth plans, and customization requirements. This guide, intended for organizations with 100 to 1000 employees, will help you compare the options.
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cloud computing, communications, productivity, applications, efficiency, wireless messaging, wireless phones, collaboration
    
Cisco
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