virtual agent

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Better Decisions and Deeper Data Insights with Cognitive Analytics

Published By: IBM APAC     Published Date: Nov 22, 2017
Using IBM Watson’s cognitive capabilities, companies can quickly differentiate their customer service quality by being more pro active and responsive to customer needs. Simply put, chatbots and virtual agents are the future of customer interactions. Building apps from scratch that incorporate natural language processing, speech to text recognition, visual recognition, analytics, and artificial intelligence requires broad expertise in these disciplines, large staffs, and a huge financial commitment. Making use of IBM Watson cognitive services brings these capabilities in-house quickly and without the capital investment that would be needed to develop the technologies within an organization.
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decision making, deeper data, insights, cognitive, analytics, ibm, watson, virtual agents
    
IBM APAC

Secure Desktop Virtualisation at Fubon Bank

Published By: Kaspersky Lab Australia and New Zealand     Published Date: Jun 09, 2016
This white paper explains the benefits of using Kaspersky Security for Virtualization and its Light Agent technology.
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security application, virtualisation, security, kaspersky, security solutions, application security, internet security, security management, virtualization
    
Kaspersky Lab Australia and New Zealand

Autodesk case study: Speeding customer response times by 99 percent with IBM Watson

Published By: IBM     Published Date: Jun 25, 2018
Recognizing the shift to a subscription business model required real-time customer support, Autodesk turned to IBM technology to enhance its customer experience. Using Watson Assistant, Autodesk developed a virtual agent to interact with customers, applying natural language processing (NLP) and deep learning techniques to recognize and extract the intent, context and meaning behind inquiries. Quickly resolving easy customer concerns, Watson Assistant is supporting 100,000 conversations per month, with response times 99% faster than before and leading to a 10-point increase in customer satisfaction levels for Autodesk. Find out how Watson Assistant can accelerate your customer support experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM

The Indegy Industrial Cybersecurity Suite

Published By: Indegy     Published Date: Jun 17, 2019
The Indegy Industrial Cybersecurity Suite protects industrial networks from cyber threats, malicious insiders, and human error. From threat detection and mitigation to asset tracking, vulnerability management, configuration control and device integrity checks, our Industrial Control System (ICS) security capabilities maximize the safety and reliability of your operational environment. Deployed as a network or virtual appliance, Indegy’s agent-less solution offers comprehensive security tools and reports for IT security personnel and OT engineers. The Indegy Suite delivers crystal clear situational awareness across all sites and their respective OT assets - from Windows Servers to PLC backplanes - in a single pane of glass.
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cybersecurity, industrial networks, security capabilities, indegy
    
Indegy

Tolly Test Report: Competitive Antivirus Performance in VMware vSphere 5 Virtual Environments

Published By: Symantec     Published Date: Jan 31, 2013
Tolly evaluated the antivirus effectiveness within VMware vSphere 5 virtual environments for both agentless and agent-based solutions. Download the report to find out which systems were most protected.
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virtualization, vmware, test, antivirus, security, protection, anti spam, anti spyware, anti virus, application security, business continuity, vulnerability management, data loss prevention
    
Symantec

4 Ways Intelligent Virtual Assistants Improve Self-Service and the Customer Experience

Published By: CodeBaby     Published Date: Nov 27, 2012
Healthcare organizations are integrating intelligent virtual assistants to enhance online experience and reduce costs. This guide overviews the capabilities and benefits of using virtual assistants to engage, optimize, and complement existing service channels.
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online self-service, customer experience, customer service, intelligent virtual assistants, conversion optimization, tech support, crm, web self-service, contact center management, virtual agent, knowledgebase, ecommerce, mcommerce, live chat, website optimization, multi-channel branding, customer experience management, business technology
    
CodeBaby

Healthcare Solution Guide: Virtual Assistants Optimize Benefits Enrollment and Insurance Exchanges

Published By: CodeBaby     Published Date: Nov 27, 2012
This guide reviews market drivers which are spurring innovation in benefits self-service and enrollment as well as wellness engagement. In addition, it overviews the main capabilities of the leading virtual assistant solution, CIVA benefits advisor.
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online self-service, self-service, patient engagement, patient experience, healthcare consumerism, ehealth, customer service, intelligent virtual assistants, web self-service, healthcare providers, virtual agent, hospital marketing, healthcare, wellness, disease management, epatient, disease prevention, healthcare marketing, mhealth, business technology
    
CodeBaby

Healthcare Solution Guide: Virtual Assistants Innovate Patient Engagement and Disease Management

Published By: CodeBaby     Published Date: Nov 27, 2012
This guide reviews some market drivers which are spurring innovation in patient engagement and wellness participation. In addition, it overviews the main capabilities of the leading virtual assistant solution, CIVA health adviser.
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online self-service, self-service, patient engagement, patient experience, healthcare consumerism, ehealth, customer service, intelligent virtual assistants, web self-service, healthcare providers, virtual agent, hospital marketing, healthcare, wellness, disease management, epatient, disease prevention, healthcare marketing, mhealth, business technology
    
CodeBaby

The Indegy Industrial Cyber Security eBook

Published By: Indegy     Published Date: Jul 29, 2019
The Indegy Industrial Cybersecurity Suite protects industrial networks from cyber threats, malicious insiders, and human error. From threat detection and mitigation to asset tracking, vulnerability management, configuration control and device integrity checks, our Industrial Control System (ICS) security capabilities maximize the safety and reliability of your operational environment. Deployed as a network or virtual appliance, Indegy’s agent-less solution offers comprehensive security tools and reports for IT security personnel and OT engineers. The Indegy Suite delivers crystal clear situational awareness across all sites and their respective OT assets - from Windows Servers to PLC backplanes - in a single pane of glass.
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Indegy

CA ARCserve Backup, CA XOsoft Replication, and CA XOsoft High Availability - Virtualization Support

Published By: VMware     Published Date: Feb 26, 2009
CA ARCserve® Backup, CA XOsoft™ Replication, and CA XOsoft™ High Availability provide several key features that enable you to both protect virtualized servers and benefit from server virtualization in your overall recovery management strategy
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ca arcserve backup, ca xosoft replication, ca xosoft high availability, virtualization support, recovery management strategy, virtual machines, vms, vmware consolidated backup (vcb), protecting virtual machines, backup agent, esx server, physical-to-virtual, p2v, disaster recovery hosts, stand-by servers, vss snapshots, security, storage, backup and recovery, storage area networks
    
VMware

Achieving the lowest server virtualization TCO

Published By: Citrix     Published Date: Jun 11, 2009
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT organization. This paper explores the TCO of server virtualization, the costs that drive TCO and factors you should consider when calculating the return on your next virtualization investment.
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citrix, virtualization, tco, total cost of ownership, datacenter, server virtualization, servers, xenserver, network interface cards, nics, server hardware, data center design and management
    
Citrix

Shavlik Security Suite

Published By: Shavlik Technologies     Published Date: Dec 15, 2010
Shavlik Security Suite can patch online and offline virtual machines; works both with an agent-based or agentless approach; supports legacy Windows platforms and a wide range of Microsoft and third-party applications; and furthermore provides strong control of scanning options, and a level of automated remediation that is impressive.
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shavlik, security suite, virtual machine, legacy windows platform, third-party application, protection management, automated discovery, scanning, configuration management, infrastructure, network security, compliance, patch management, business process automation, data protection
    
Shavlik Technologies

Tolly Test Report: Competitive Antivirus Performance in VMware vSphere 5 Virtual Environments

Published By: Symantec     Published Date: Aug 09, 2013
Symantec, Corp. commissioned Tolly to benchmark the performance of its new Symantec Endpoint Protection (SEP) 12.1 within VMware vSphere 5 virtual environments vs. agentless and agent-based solutions from competing vendors. Specifically, this testing focused on the system resource requirements of each solution when performing on-demand and on-access scanning functions, and during distributed virus definition updates.
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symantec, security, threat, report, key findings, best practice, strategy, technology, business technology
    
Symantec

Virtualization Security: Know Your Options

Published By: Kaspersky     Published Date: May 11, 2016
This whitepaper describes the different virtualization security solution options—conventional agent-based; agentless; and Light Agent— as well as possible scenarios for aligning the right security approach to your organization’s virtual environment.
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kaspersky, virtualization security, security management, light agent, server virtualization, data protection, virtualization
    
Kaspersky

Web-based Software Automation and the Cellular Retailer

Published By: Data Guard Systems     Published Date: Aug 21, 2009
Web-based software automation is an essential part in managing business processes in today's cellular/wireless retail environment. An effective solution must have the ability to manage all of a company's operations simultaneously with virtually no interaction by an administrator. This document addresses key points that cellular retailers, wholesalers, and master agents need to know.
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cellular retailer, business process management, bpm, software automation, data guard, data guard systems
    
Data Guard Systems

Windows Server 2012 Hardware Events in the Windows Event Logs

Published By: Dell     Published Date: Nov 09, 2012
Learn how to enable Microsoft® Hyper-V virtualization role and hardware events log in Windows Server 2012 for Dell PowerEdge servers. Discover how you can view basic hardware information about your system easily without installing any software agents.
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hyper v, microsoft hyper v, windows server 2012, dell power edge, business technology, data center
    
Dell

Agent and Agentless Virtual Machine Backup and Recovery - Unraveling the Myths

Published By: Symantec     Published Date: Jul 29, 2013
Backup and recovery has never been a higher priority for IT organizations than it is right now. But when it comes to Virtual Machine (VM) backup and recovery, the landscape has never been more confusing. Download this white paper and learn about the advantages of backup agents, agentless backup and agent-assisted backup so that you can decide for yourself and truly determine the best approach for your organization. We help you weigh in the pros and cons of each method.
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architect, deduplication, virtual machines, symantec, enterprise, technology, server, virtualization, data protection, backup, recovery, system security, system management, security, it management, knowledge management, business technology
    
Symantec
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