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BLUETRACK Slashes Phone Expenses and Gains Flexibility

Published By: Vocalocity     Published Date: Apr 18, 2007
BLUESTREAK, Inc., a New Jersey-based promotional items manufacturer and distributor, needed to reduce telephone expenses to help maintain competitive advantage. Find out how VocalocityPBX, a hosted PBX voice communications solution helped them to achieve their goal and even exceed expectations.
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networking, network management, pbx, phone, phone system, telecom, telecommunications, voice over ip
    
Vocalocity

A Guide for SMBs That Need to Deploy a Hosted PBX Phone Solution

Published By: Vocalocity     Published Date: Apr 18, 2007
Hosted PBX phone solutions are revolutionizing how small and medium-sized businesses (SMBs) serve their customers, grow their business, and support their employees. Delivering the same enterprise level, professional phone system capabilities large businesses use at a much lower cost, hosted PBX is helping SMBs save money while putting their customer services on par with much larger organizations.
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pbx, phone, phone system, ip telephony, telecom, telecommunications, voip, voice over ip
    
Vocalocity

CLP Resources Reduces Phone Expenses While Delivering Functionality

Published By: Vocalocity     Published Date: Apr 18, 2007
CLP Resources needed a modern, but affordable and easy-to-manage phone system with the professional features used in a busy office. VocalocityPBX was the solution. Download this case study to learn more.
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pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, telephone
    
Vocalocity

Fox Creek Leather Delivers Personal, Responsive Customer Service

Published By: Vocalocity     Published Date: Apr 18, 2007
Fox Creek Leather needed a cost-effective, high-quality, and feature-rich alternative to a constrained traditional phone system and underperforming, in-house VoIP solution. Download this case study now to find out how VocalocityPBX, a hosted PBX office phone solution, delivered.
Tags : 
pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, telephone
    
Vocalocity

ANSR Gets Phone System System Flexibility and Scalability

Published By: Vocalocity     Published Date: Apr 18, 2007
ANSR, Inc., needed a flexible, feature-rich office phone system that easily and quickly scales with the changing needs of a rapidly-expanding business. Download this case study to find out how VocalocityPBX, a hosted PBX office phone solution, catered to their needs.
Tags : 
pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, scalable
    
Vocalocity

Leveraging VoC to Improve Business Performance: Don't Be in the 4%

Published By: Verint     Published Date: Jan 16, 2013
New research reveals that 96% of companies are leveraging VoC to improve business performance. Download this report to learn more.
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voc, voice of the customer, voc programs, verint, voc initiatives, leveraging voc
    
Verint

Enhancing the Customer Experience with Loyalty Management

Published By: SAP     Published Date: Mar 29, 2011
Discover how deploying functionality for loyalty management in SAP Customer Relationship Management helps you collect valuable data that enables you to enhance the customer experience. You can then increase customer retention and foster development of a community of customers who serve as advocates for your business.
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sap crm, loyalty program, crm processes, business intelligence, customer relationship management
    
SAP

How Web 2.0 Is Transforming CRM - Leveraging Social Media to Improve the Customer Experience

Published By: SAP     Published Date: Mar 29, 2011
Many view Web 2.0 as an opportunity to grow closer to their customers, better understand customer needs, and empower these customers to influence their company's strategy. This, in turn, opens the door to improved customer service, enhanced customer loyalty, and better customer advocacy. SAP understands and embraces the vast and emerging opportunities that Web 2.0 presents for customer relationship management (CRM).
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sap crm, web 2.0, social media, customer relationship management, customer service, collaboration, customer experience management
    
SAP

MAXIMIZING MOMENTS OF TRUTH

Published By: SAS     Published Date: Aug 03, 2016
Sixteen years ago, Seth Godin wrote one of my favorite industry books, Permission Marketing, which would prove to be eerily prophetic. Godin advocated a revolutionary approach to “turning strangers into friends and friends into customers” by eschewing traditional unsolicited marketing communications. Instead, he suggested that companies “date” their customers – first offering incentives to engage (essentially asking for permission to interact, possibly with a freebie or discount), then using the knowledge gleaned from those interactions to speak to customers as friends.
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best practices, communication, marketing, industry books, business analytics, business intelligence, business management, business technology
    
SAS

Webinar: Red Hat & the US Government

Published By: Red Hat     Published Date: Jan 21, 2011
Gunnar Hellekson - Chief Technology Strategist, US Public Sector, Red Hat The government was an early advocate of open source and Red Hat. Red Hat is now ubiquitous, in every state, every branch of the Department Of Defense, and in every cabinet-level agency. After ten years, we no longer hear about security or whether open source is ready for the enterprise. So what's next? How is Red Hat driving the next wave of innovation in government?
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red hat virtual tradeshow, live event, us government, public sector, department of defense, corporate governance, enterprise software, server virtualization
    
Red Hat

Branch Infrastructure Management (SRMI)

Published By: Avocent     Published Date: Aug 22, 2011
Challenges and solutions for centralized remote office management.
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avocent, branch infrastructure management, srmi, remote office management, centralized it staff, remote office solutions, centralized it management, internetworking hardware
    
Avocent

Designing a Responsible Cloud Infrastructure

Published By: Avocent     Published Date: Aug 22, 2011
Cloud computing implementations have the potential to drive significant improvements in operational efficiency and reductions in operational expenditures.
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avocent, cloud computing, infrastructure, emat, responsible cloud, high-availability, nist, grid computing
    
Avocent

Pragmatic Approach to Data Center Management Control and Manageability

Published By: Avocent     Published Date: Aug 22, 2011
Enterprise Management Associates® (EMAT) analysts explore a pragmatic view of data center management in order to deliver the best practices in real-world data centers for over-arching management solutions.
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avocent, data center manangement control, centralized data center manageability, ema™, enterprise management associates ®, effective it managementm, interoperability, availability
    
Avocent

Centralized Management Software: Best Practics to Control Your Data Center

Published By: Avocent     Published Date: Aug 22, 2011
Download this whitepaper to learn how to achieve secure access to any server or network device from a single interface.
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avocent, centralized management software, best practices, data center control, secure access, remote maintenance, kvm server management, full remote access
    
Avocent

Ready Your Infrastructure for the Cloud

Published By: Avocent     Published Date: Aug 22, 2011
This whitepaper discusses how enterprises can take steps to optimize their data center infrastructures before experimenting with cloud computing.
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avocent, data center infrastructure, cloud computing, power management, infrastructure, network architecture, quality of service, service oriented architecture
    
Avocent

Support of USB Devices: USB Lockdown - Secure KVM Switching

Published By: Avocent     Published Date: Aug 22, 2011
This white paper discusses elements of evaluation and the overall benefits such an evaluation will provide to you, your company and your clients.
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avocent, usb devices, security risk, usb lockdown, secure kvm switching, eal conformance, protection profile, universal serial bus
    
Avocent

Understanding the Value of a Social Media Impression (A Nielsen Company Report)

Published By: Facebook     Published Date: Jun 15, 2011
Nielsen and Facebook recently joined forces to develop effective, near-real time ad effectiveness solutions to determine consumer attitudes, brand perception and purchase intent from advertising, including aided awareness, ad recall, message association, brand favorability, and purchase consideration.
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facebook, nielsen, advertising, social media impression, social networking, customer engagement, brand marketing, social advocacy
    
Facebook

10 Tips to Rock the Twittersphere

Published By: Spredfast, Inc.     Published Date: Oct 03, 2013
It sounds straightforward, but if you want to continue to build a community and cultivate new and existing relationships, your followers must find your activity valuable.
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spredfast, twitter, marketing, brand awareness, customer relations, cultivate brand advocacy
    
Spredfast, Inc.

Here’s a social story about building and rewarding brand advocates from RadioShack, a national elect

Published By: Spredfast, Inc.     Published Date: Mar 04, 2014
Here’s a social story about building and rewarding brand advocates from RadioShack, a national electronics retailer.
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spredfast, marketing, social strategy, media strategy, social network, consumer behaviors
    
Spredfast, Inc.

Make Recognition Viral

Published By: Globoforce     Published Date: Jan 17, 2012
Successful recognition programs are the ones that are adopted virally. Learn how innovative communication techniques can turn your recognition strategy into unequivocal success.
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globoforce, human resources, recognition programs, performance management, employee management
    
Globoforce

Four Effective Service Strategies that Drive Brand Advocacy

Published By: Oracle     Published Date: Sep 10, 2012
The challenges facing corporate customer service organizations have never been tougher. There was a time when customer service was perceived by most companies as little more than a necessary evil.
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oracle, effective service strategies, brand advocacy
    
Oracle

Learn Why Influencer Marketing Isn't About the "Influencers"

Published By: Crowdtap     Published Date: Jul 03, 2012
New from Crowdtap, learn why influence is the hottest topic in marketing and social media. We'll show you how to tap your brand's peer influencers to drive advocacy and boost word-of-mouth online and off with 5 Keys to Success in Influencer Marketing.
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influence, influencer, influence marketing, influencer marketing, influence score, social marketing, social roi, social media
    
Crowdtap

White Paper: Putting Social to Work for Your Business

Published By: uberVU via HootSuite     Published Date: Apr 23, 2013
If you want to influence the online conversation about your company, you need dedicated brand advocates who can participate in social media on your behalf. Advocates are invested in your success, aligned with your objectives and willing to defend your company. But where can you find them? Don’t look far. Your best potential social advocates are actually your own employees.
Tags : 
social media management, social media strategy, social media strategies, social strategy, social business, social enterprise, enterprise social networks
    
uberVU via HootSuite

Le Groupe Chèque Déjeuner transforme et sécurise sa stratégie d’environnement de travail

Published By: RES Software     Published Date: Apr 08, 2013
RES Software, éditeur leader de solutions de poste de travail dynamique, annonce le déploiement de sa solution de gestion des environnements de travail au sein du Groupe Chèque Déjeuner. Le Groupe Chèque Déjeuner est une entreprise sociale créée en 1964, considéré comme le numéro 3 mondial sur le marché des titres spéciaux de paiement à vocation sociale et culturelle. Fort d’une présence à l’international dans 13 pays, regroupant plus de 2130 collaborateurs, en 2011, le Groupe Chèque Déjeuner a realise un volume d’affaires de 4,3 milliards d’euros et un chiffre d’affaires de 290,3 millions.
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RES Software
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