access and identity management

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Scaling Identity Management to Ensure Customer Loyalty Program Success: Four Case Studies

Published By: Akamai Technologies     Published Date: Jul 02, 2019
Loyalty and rewards programs are powerful tools for brands to boost member engagement, acquisition, and retention. Learn why leading brands are turning to modern customer identity and access management (CIAM) solutions to scale their loyalty programs, improve user experience, and maximize ROI. In this paper, we identify the challenges associated with transforming, expanding, and scaling customer loyalty and rewards programs and related membership initiatives, and present solutions based on real-world case studies from four industries. We explore the requirements for an enterprise-grade CIAM solution and address related issues such as build vs. buy and CIAM vs. IAM. By examining four diverse case studies — and the resulting identity management solutions that were implemented by the respective companies — this paper provides valuable insight for any enterprise wishing to expand or uplift its customer loyalty program to meet membership needs in the age of the consumer.
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Akamai Technologies

Forrester Report: Building A Customer-Obsessed IAM Team

Published By: Akamai Technologies     Published Date: Jul 02, 2019
Customer identity and access management (CIAM) is increasingly important for brands to deliver the seamless, secure digital experiences demanded by empowered consumers. As part of its Identity and Access Management Playbook, Forrester Research provides guidance to build a customer-obsessed IAM team that has the technical skills, business influence, and interpersonal attributes to architect a CIAM strategy and roll it out across functional groups. Read the full report to learn critical considerations to make your CIAM team effective. Report highlights: ? Four essential roles for your CIAM team ? Why sharing and integrating customer data across organization barriers is critical for success ? The most important technical, business, and interpersonal skills to look for in CIAM candidates
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Akamai Technologies

Password Peril: The Frontline Security Challenge in the SaaS Age

Published By: Bitium     Published Date: Dec 09, 2013
As enterprises large and small shift their information to the cloud, an explosion of SaaS tools are making it easier than ever for employees to collaborate and innovate. Much of this sharing is being done across time zones and physical locations, by workers who are telecommuting, working in shared or public spaces, and from open networks. Information is stored on central, third-party servers that are accessible across the company and the world by anyone with an internet connection. As a result, online security is increasingly being pushed to the forefront as a major corporate expense. Yet, 89% of the global information workforce lack clarity on how security applies to the cloud. “Data is suddenly everywhere, and so are the number of people, access points and administrators who can control – or worse, copy – the data." Please download the white paper to learn more.
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single sign on, sso, identity as a service, idaas, access and identity management, identity access management, password management, password manager, networking, it management, wireless, knowledge management, enterprise applications, access control, phishing, software compliance, business technology, cloud computing
    
Bitium

Single Sign-On Selection Guide: 37 Critical Questions

Published By: Bitium     Published Date: Jan 22, 2014
Selecting the right single sign-on solution (SSO) for your organization can be a daunting task. Competing solutions offer varying levels of application support, management overhead, and potentially confusing (and counter- productive) cost structures. But the upside in terms of improved security, manageability and user productivity enhancements provided by the right SSO solution can be dramatic. The questions contained within are intended to help you collect and organize the critical information you need to make a well-informed decision for your organization. Please use them as a guide during your due diligence and vendor selection process. Please download the white paper to learn more.
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single sign on, sso, identity as a service, idaas, access and identity management, identity access management, password management, password manager, it management, enterprise applications, access control, business technology, cloud computing
    
Bitium

Ovum Decision Matrix: Selecting a Privileged Identity Management Solution, 2015–2016 Publication Dat

Published By: CA Technologies     Published Date: Jun 01, 2018
Within any organization, the most dangerous users are those with privileged access to the company’s most valuable and sensitive data assets. This includes systems administrators, business managers, partners, suppliers, and service providers, and also takes into account the automated interactions between business machines, systems, and applications. Privileged access has always been a high-risk issue, but for too long, organizations have not understood or have chosen to ignore the risks, preferring instead to rely on the integrity of the individuals and systems involved. A number of high-profile security breaches over the last two years have highlighted the damage that a rogue systems administrator or stolen privileged credentials can cause. Today, fewer than half of all business organizations have deployed the type of privileged identity management (PIM) solution that could help improve the situation. This Ovum Decision Matrix (ODM) provides an in-depth view of the leading PIM solution
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CA Technologies

Citrix NetScaler Unified Gateway: Secure User Identity and Achieve Granular Access Control with Fede

Published By: Citrix Systems     Published Date: Jul 25, 2016
For many enterprises, the solution is a centralized single sign-on (SSO) infrastructure that leverages the enterprise directory with federation, multifactor authentication and centralized access control to give users one URL and login to access all their enterprise applications and services--without having to type in another URL or enter credentials a second time. At the same time, it provides IT with a single identity, access control and management infrastructure, closing the inevitable security and management gaps inherent in juggling multiple gateway solutions. Such a solution would offer the best of all worlds, combining enhanced user productivity with IT efficiency, cost effectiveness, security and compliance.
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Citrix Systems

ForgeRock Open Identity Stack

Published By: ForgeRock     Published Date: Oct 08, 2014
Identity and Access Management (IAM) services were traditionally built for a company’s internal use, to assist with manual on and off boarding, and establishing access privileges to company data and systems behind the firewall. Today though, a company must implement a dynamic IAM solution that serves employees as well as customers, partners, and devices, regardless of location. ForgeRock embraces this shift from internal, on-premises IAM to Identity Relationship Management (IRM): public-facing, secure, and accessible identity as business enabler. ForgeRock’s next-generation IRM platform is designed to empower CEOs and enterprises to engage with consumers via new revenue-generating services, while continuing to maintain our proven traditional IAM capabilities.
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identity access management, dynamic iam solution, public-facing, secure, business enabler, revenue-generating services, security, enterprise applications
    
ForgeRock

Forrester: Customer-Focused Organizations Must Take a Strategic Approach to Identity Relationship Ma

Published By: ForgeRock     Published Date: Oct 08, 2014
Customer-focused companies strive to make their content available to an ever-growing number of connected users and devices on a much larger scale than ever before. Forrester finds that to achieve this securely, companies need identity and access management (IAM) platforms that are adaptable, scalable, responsive, and high velocity. Fortunately, a new consumer-facing solution is gaining currency and has earned a name unto itself: Identity Relationship Management.
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customer focused, content, access management, consumer-facing solution, iam platform, enterprise applications
    
ForgeRock

Customer-Focused Organizations Must Take A Strategic Approach To “Identity Relationship Management

Published By: ForgeRock     Published Date: Mar 10, 2015
In the modern age, customers are in control of when, where, and how they consume information. In this environment, customer-focused companies strive to make their content available to an ever-growing number of connected users and devices on a much larger scale than ever before, and to gather as much data and insight from these interactions as possible. To achieve this securely, companies need identity and access management (IAM) platforms that are adaptable, scalable, responsive, and high velocity— not typical characteristics of employee-facing IAM, but all too typical of other systems of engagement. This species of solution is worthy of a unique name: identity relationship management (IRM).
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iam, irm, forrester, forgerock, platforms, relationship management, software development
    
ForgeRock

Open Identity Stack: Forging a New Future with Identity Relationship Management

Published By: ForgeRock     Published Date: Mar 10, 2015
Identity and Access Management (IAM) services were traditionally built for a company’s internal use, to assist with manual on and off boarding, and establishing access privileges to company data and systems behind the firewall. Today though, a company must implement a dynamic IAM solution that serves employees as well as customers, partners, and devices, regardless of location. ForgeRock embraces this shift from internal, on-premises IAM to Identity Relationship Management (IRM): public-facing, secure, and accessible identity as business enabler. ForgeRock’s next-generation IRM platform is designed to empower CEOs and enterprises to engage with consumers via new revenue-generating services, while continuing to maintain our proven traditional IAM capabilities.
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iam, forgerock, irm, relationship management, software development
    
ForgeRock

Cloud For Dummies E-Book

Published By: Group M_IBM Q418     Published Date: Oct 02, 2018
Organizations are faced with providing secure authentication, authorization, and Single Sign On (SSO) access to thousands of users accessing hundreds of disparate applications. Ensuring that each user has only the necessary and authorized permissions, managing the user’s identity throughout its life cycle, and maintaining regulatory compliance and auditing further adds to the complexity. These daunting challenges are solved by Identity and Access Management (IAM) software. Traditional IAM supports on-premises applications, but its ability to support Software-as-a-Service (SaaS)-based applications, mobile computing, and new technologies such as Big Data, analytics, and the Internet of Things (IoT) is limited. Supporting on-premises IAM is expensive, complex, and time-consuming, and frequently incurs security gaps. Identity as a Service (IDaaS) is an SaaS-based IAM solution deployed from the cloud. By providing seamless SSO integration to legacy on-premises applications and modern cloud-
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Group M_IBM Q418

IBM Identity and Access Management—the key to secure access of your assets.

Published By: IBM     Published Date: Jun 16, 2009
As products go to market quicker, employees, customers, and business partners need the ability to collaborate and access business data—when, where, and how ever they choose. Watch this illustrated demo to see how IBM offers a smarter, business-driven approach to Identity and Access Management. And how IBM’s extensive integration capabilities can enhance productivity without compromising security.
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identity, access management, secure, ibm, mmdg, enterprise single sign on, user data, security, threats, vulnerabilities, silo data, business processes, business users, security, swg, anti spam, anti spyware, anti virus, identity management, security management
    
IBM

IAM Buyers Guide: Select the Right Solution for Identity and Access Assurance

Published By: IBM     Published Date: Apr 09, 2015
This buyer’s guide can help you select the right identity and access management solution to successfully manage and control user access within, across and between organizations. The guide outlines the most common identity and access management challenges organizations face from the perspective of CSOs, IT operations staff, line-of-business managers and enterprise architects. It then provides a checklist for evaluating solutions and defines the capabilities required to address security complexity, compliance and cost.
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access management solution, ibm, security risk, security compliance, networking, security, it management, knowledge management, data management
    
IBM

Strengthen Security With Intelligent Identity and Access Management

Published By: IBM     Published Date: Apr 09, 2015
Managing user identities and user-access privileges is a cornerstone of effective security for organizations. It is vitally important to verify that only the right people can access protected resources and that their activities are sufficiently monitored. However, in order to effectively compete and meet customer expectations, organizations are increasing the number of users—including customers, employees, citizens, partners and suppliers—who are allowed to access information across the web, the cloud and federated environments. This trend makes identity and access management even more challenging and exposes organizations to many potential risks.
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user identities, ibm, user access privileges, customer satisfaction, information access, cloud, security risks, networking, security, it management, knowledge management, data management
    
IBM

Tolly Evaluation: IBM Security Access Manager

Published By: IBM     Published Date: Oct 26, 2017
Web applications are often the most vulnerable part of a company’s infrastructure and yet are typically given direct paths to the internet, thus leaving these vulnerabilities exposed. IBM commissioned Tolly to evaluate IBM Security Access Manager for its Web protection effectiveness and performance as well as its identity federation, risk management and mobile one-time password capabilities. Tolly found that IBM Security Access Manager provided effective, high-performance threat protection while conveniently providing identity federation features and flexible risk-based access options.
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access manager, identity federation, risk management, authentication capabilities, threat protection
    
IBM

MobileIron Delivers Strong Security and Modern Management to Macs

Published By: MobileIron     Published Date: Feb 26, 2018
Enterprises are increasingly expected to support Macs as corporateapproved devices. In order to be in compliance, it is imperative that all devices accessing sensitive corporate and customer data be fully secured and managed. MobileIron delivers a new model for authentication and identity to Macs and enables enterprises to unify Apple mobile and desktop operations using a common security and management platform. MobileIron’s layered security can be extended to not only corporate-owned Macs, but to employee-owned devices as well. And, IT organizations can bring Macs under management across the organization with unparalleled speed and at scale thanks to seamless integration with Apple’s Device Enrollment Program (DEP) and Volume Purchase Program (VPP).
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MobileIron

Identity Management for Customer and Partner Portals

Published By: Okta     Published Date: Jul 05, 2012
For many organizations, portals are an increasingly important way of providing critical application access to partners and/or customers. Assembled from multiple web applications, portals introduce unique identity management challenges, because unlike internal employees, users from customers or partners aren't typically stored in the corporate directory. This forces administrators to maintain multiple user-stores and end-users to register, and manage logins for, each app individually.
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okta, partner portals, enterprises, target applications, it management
    
Okta

Gartner Magic Quadrant for Identity and Access Management as a Service

Published By: Okta     Published Date: Feb 24, 2015
Gartner recently released the Magic Quadrant for Identity and Access Management as a Service (IDaaS) and has named Okta a leader in the space. This Magic Quadrant evaluates vendors on their abilities to be global, general purpose identity and access management (IAM) service providers for multiple use cases.
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identity and access management, idaas, service providers, multiple use, vendor evaluation, identity management
    
Okta

Forrester Navigate the Future of Identity and Access Management

Published By: Okta     Published Date: Feb 24, 2015
This report outlines the future look of Forrester’s solution for security and risk (S&R) executives working on building an identity and access management strategy for the extended enterprise. We designed this report to help you understand and navigate the major business and IT trends affecting identity and access management (IAM) during the next five years. IAM in 2015 has become a tool not just for security but also for business agility. Competitive challenges push businesses into the cloud and encourage mobile device use even without full-fledged access controls in place.
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identity and access management, security and risk, extended enterprise, it trends, business agility, identity management
    
Okta

Top 8 Identity & Access Management Challenges

Published By: Okta     Published Date: Feb 24, 2015
With the exploding adoption of software-as-a-service (SaaS) applications, enterprise IT is fundamentally changing. While on-demand services provide tremendous ROI, they also introduce new challenges that must be overcome to truly capitalize on their potential. Identity management problems such as controlling who is granted access to which applications and data and how to control access to these applications leveraging on premise directories such as Active Directory, have become increasingly important. Single Sign-On and user management solutions that are optimized for the cloud are necessary to help address these challenges. This whitepaper presents the eight biggest identity and access management (IAM) challenges associated with adopting and deploying cloud and SaaS applications, and discusses best practices for addressing each of them.
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identity and access management, saas applications, single sign-on, active directory, management solutions, access control, identity management
    
Okta

A User-Centric Approach to Integrated Identity and Mobility Management

Published By: Okta     Published Date: May 09, 2016
Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to mobile devices, and automatically deprovisioning mobile access as part of the identity lifecycle. For the best user experience, you’ll want automatic configuration of native mobile applications with mobile SSO, security settings and app settings like usernames, URLs and tenant IDs. Provisioning devices to users should be simply an extension of the foundational identity lifecycle management system. And, mobility management should enable IT teams to implement simple policies to enable and secure access from mobile. This eGuide provides an overview of how Okta can power BYOD programs with integrated identity and mobili
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Okta

Okta Directory Integration – An Architecture Overview

Published By: Okta     Published Date: Jul 25, 2016
For most companies, Active Directory (AD) or LDAP and play the central role in coordinating identity and access management policies. Directory integration typically serves as a "source of truth" for user identities, and it provides access control to on-premises resources such as networks, file servers, and web applications. A byproduct of the transition to cloud applications is the proliferation of separate user stores; each cloud application typically is rolled out independently and therefore has its own unique database of user credentials. Okta's cloud-based identity and access management service solves these problems with a single integration point that provides a highly available solution for all cloud and web-based application Active Directory integrations.
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cloud computing, cloud applications, best practices, applications, access management, business analytics, business management, business technology
    
Okta

Okta Security: Technical White Paper

Published By: Okta     Published Date: Jul 25, 2016
The shift to the cloud is changing how companies think about their IT infrastructure and what they must do to manage it. The on-demand applications and services that comprise a cloud services network enable companies to rapidly deploy powerful capabilities to a broad set of users at very low costs. However, they also introduce challenges associated with securing and controlling users and access, simplifying adoption and scaling of these applications, and providing insight into utilization to ensure the business is optimizing its cloud investments. Okta’s on-demand identity management service enables companies to address these challenges head-on by being designed from the ground up as a scalable, secure, multi-tenant service that protects your data through centralized access control.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications, best practices, business analytics, business management, business technology, cloud computing
    
Okta

Okta Directory Integration – An Architecture Overview

Published By: Okta     Published Date: Jul 27, 2016
For most companies, Active Directory (AD) or LDAP and play the central role in coordinating identity and access management policies. Directory integration typically serves as a "source of truth" for user identities, and it provides access control to on-premises resources such as networks, file servers, and web applications. A byproduct of the transition to cloud applications is the proliferation of separate user stores; each cloud application typically is rolled out independently and therefore has its own unique database of user credentials. Okta's cloud-based identity and access management service solves these problems with a single integration point that provides a highly available solution for all cloud and web-based application Active Directory integrations.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications
    
Okta

Okta Security: Technical White Paper

Published By: Okta     Published Date: Jul 27, 2016
The shift to the cloud is changing how companies think about their IT infrastructure and what they must do to manage it. The on-demand applications and services that comprise a cloud services network enable companies to rapidly deploy powerful capabilities to a broad set of users at very low costs. However, they also introduce challenges associated with securing and controlling users and access, simplifying adoption and scaling of these applications, and providing insight into utilization to ensure the business is optimizing its cloud investments. Okta’s on-demand identity management service enables companies to address these challenges head-on by being designed from the ground up as a scalable, secure, multi-tenant service that protects your data through centralized access control. This whitepaper details Okta’s focus on security and reliability, how Okta enhances security and how Okta itself stays secure.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications.
    
Okta
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