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Taking Your Contact Center Global

Published By: 8x8 Inc.     Published Date: Aug 15, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are taking their contact centers global. This trend may be driven by several factors including entry into new markets and the consequent need to support customers and prospects in multiple regions or an acquisition that suddenly opens new geographies for business. This paper explores how a cloud contact center solution can help address key challenges of deploying a global contact center.
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contact center, global economy, customer support, cloud offerings, 8x8
    
8x8 Inc.

Magic Quadrant for Digital Commerce

Published By: Adobe     Published Date: Oct 08, 2019
Gartner evaluates eighteen digital commerce platforms and for the second year in a row, Gartner has identified Magento Commerce as an Industry Leader (top 3). According to Gartner, Leaders execute well against their current vision and are well-positioned for tomorrow. Magento Commerce, part of Adobe Experience Cloud, is innovating on platform functionality to help businesses like yours with the performance, scalability, and security required to deliver full-lifecycle customer experiences. Digital commerce platform choice has grown in complexity due to increased vendor choice and breadth of offerings, pricing model complexity and emerging managed service offerings. This report evaluates 18 vendors of digital commerce platforms to assist application leaders supporting digital commerce.
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Adobe

How to prepare for your cloud migration

Published By: Apptio     Published Date: Jul 16, 2019
Cloud migration is consistently one of the top priorities of technology leaders across the world today, but many are overwhelmed by trying to plan their cloud migration, struggling to prioritize workloads and unsure of the cost implications.. Download this white paper to discover the 5 key steps for cloud migration based on the best practices of today’s most successful IT leaders: - Baseline TCO resources (cloud, on-premises, hybrid) - Map current on-premises resources to cloud offerings - Evaluate and prioritize migration strategy - Calculate migration costs - Define success metrics
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Apptio

How to prepare for your cloud migration

Published By: Apptio     Published Date: Oct 09, 2019
Cloud migration is consistently one of the top priorities of technology leaders across the world today, but many are overwhelmed by trying to plan their cloud migration, struggling to prioritize workloads and unsure of the cost implications. Download this white paper to discover the 5 key steps for cloud migration based on the best practices of today’s most successful IT leaders: - Baseline TCO resources (cloud, on-premises, hybrid) - Map current on-premises resources to cloud offerings - Evaluate and prioritize migration strategy - Calculate migration costs - Define success metrics
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Apptio

The Forrester Wave™: Subscription Billing Platforms, Q4 2015

Published By: Aria Systems     Published Date: Nov 13, 2015
In this era of cloud computing, mobile devices, and the Internet of Things (IoT), firms are testing new product offerings that combine elements of content, software, services, and hardware together. Like the innovative products themselves, the rulebook on monetizing them is evolving. Firms are shifting from one-time perpetual sales or fixed monthly subscriptions to consumption models that blend onetime, subscription, and usage-based billing (see Figure 1). CEOs recognize this shift toward business models that reflect the value of the relationship with the customer. The move to subscription and consumption business models is pervasive in almost every industry. From retailers selling subscription box sets to industrial equipment manufacturers charging based on consumption, the increase in experimentation of alternative business models is extraordinary (see Figure 2). While B2C disrupters like Netflix and Zipcar have gotten more media attention, the growth of subscription billing plat
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Aria Systems

Growing the Business via Cloud Deployments

Published By: Avaya     Published Date: Nov 27, 2017
Midsize businesses are better equipped to compete in today’s extremely competitive marketplace when they take advantage of cloud technology. Unified communications and collaboration offerings are a critical component that can add value when migrated to the cloud.
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Avaya

How Ancestry Manages Risk in Their Application Environments with Qualys on AWS

Published By: AWS     Published Date: Jun 03, 2019
Background While digital transformation helps create many business opportunities, it can also expose your organization to new vulnerabilities and regulations which require new security solutions. Qualys Cloud Platform is intentionally built to give businesses comprehensive visibility and security of Amazon Web Services (AWS) workloads and hybrid environments while avoiding the cost and complexities that come with managing multiple security vendors. Qualys' offerings simplify security on AWS by integrating into workflows for streamlined deployment and use, while providing a complete view of the security and compliance posture of all your AWS assets across multiple accounts and regions from a centralized UI. Attend this upcoming webinar to learn more about the Qualys consolidated stack of security and compliance applications. Also learn how Ancestry.com, the largest for-profit genealogy company in the world, uses Qualys Cloud Platform on AWS to continuously assess their development and
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AWS

Getting the most out of Kubernetes management across Amazon EKS and your on-premises environment

Published By: AWS     Published Date: Oct 01, 2019
Containers have become the new infrastructure standard for development teams. While the “DIY container approach” (un-orchestrated containers) still has its use cases (e.g. low latency, longer compute jobs, predictable traffic), production-grade deployments require orchestration. DevOps teams are increasingly leveraging the benefits of Kubernetes and accelerating its adoption, taking it from a 27% adoption rate in 2018 to a 48% adoption rate in 2019 according to the RightScale “2019 State of the Cloud Report,” from Flexera. The same report also positions Amazon Elastic Kubernetes Service (Amazon EKS) as one of the fastest-growing managed Kubernetes offerings available, with a 44% adoption rate. Previously, containers were a technology deployed by individual teams – and were typically used for “application testing” in the enterprise world. Today, many organizations are now not only seeing the benefits of operationalizing containers to deploy production applications, but also re-positioni
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AWS

Modernize your Windows applications with containers on AWS

Published By: AWS     Published Date: Oct 01, 2019
By 2020, Gartner predicts 100% of new entrants to IT – and 80% of historical vendors – will offer subscription-based business models to their customers. These organizations are prioritizing the cloud over on-premises data centers and legacy software, so they can more efficiently deliver highly available, scalable, and cost-effective service offerings. To remain competitive, you need to modernize your approach to .NET development – and Amazon Web Services (AWS) is the ideal place to start. This whitepaper will explore best practices for containerizing your Windows workloads on AWS, including how to design your containers, which AWS services to leverage, and how to modernize your existing .NET applications for the cloud.
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AWS

How Ancestry Manages Risk in Their Application Environments with Qualys on AWS

Published By: AWS     Published Date: Oct 07, 2019
While digital transformation helps create many business opportunities, it can also expose your organization to new vulnerabilities and regulations which require new security solutions. Qualys Cloud Platform is intentionally built to give businesses comprehensive visibility and security of Amazon Web Services (AWS) workloads and hybrid environments while avoiding the cost and complexities that come with managing multiple security vendors. Qualys' offerings simplify security on AWS by integrating into workflows for streamlined deployment and use, while providing a complete view of the security and compliance posture of all your AWS assets across multiple accounts and regions from a centralized UI. Attend this upcoming webinar to learn more about the Qualys consolidated stack of security and compliance applications. Also learn how Ancestry.com, the largest for-profit genealogy company in the world, uses Qualys Cloud Platform on AWS to continuously assess their development and production
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AWS

How Ancestry Manages Risk in Their Application Environments with Qualys on AWS

Published By: AWS     Published Date: Oct 09, 2019
While digital transformation helps create many business opportunities, it can also expose your organization to new vulnerabilities and regulations which require new security solutions. Qualys Cloud Platform is intentionally built to give businesses comprehensive visibility and security of Amazon Web Services (AWS) workloads and hybrid environments while avoiding the cost and complexities that come with managing multiple security vendors. Qualys' offerings simplify security on AWS by integrating into workflows for streamlined deployment and use, while providing a complete view of the security and compliance posture of all your AWS assets across multiple accounts and regions from a centralized UI. Attend this upcoming webinar to learn more about the Qualys consolidated stack of security and compliance applications. Also learn how Ancestry.com, the largest for-profit genealogy company in the world, uses Qualys Cloud Platform on AWS to continuously assess their development and production e
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AWS

Getting the most out of Kubernetes management across Amazon EKS and your on-premises environment

Published By: AWS     Published Date: Oct 14, 2019
Containers have become the new infrastructure standard for development teams. While the “DIY container approach” (un-orchestrated containers) still has its use cases (e.g. low latency, longer compute jobs, predictable traffic), production-grade deployments require orchestration. DevOps teams are increasingly leveraging the benefits of Kubernetes and accelerating its adoption, taking it from a 27% adoption rate in 2018 to a 48% adoption rate in 2019 according to the RightScale “2019 State of the Cloud Report,” from Flexera. The same report also positions Amazon Elastic Kubernetes Service (Amazon EKS) as one of the fastest-growing managed Kubernetes offerings available, with a 44% adoption rate. Previously, containers were a technology deployed by individual teams – and were typically used for “application testing” in the enterprise world. Today, many organizations are now not only seeing the benefits of operationalizing containers to deploy production applications, but also re-positioni
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AWS

The Forrester Wave™: ECM business content services, 2017

Published By: Box     Published Date: Jun 22, 2018
• Enterprise Content Management is a market in transition. And as demand for modernization becomes widespread, long-time leaders are investing in new capabilities to keep up — and bringing more of the market to the cloud to meet the needs of users and IT managers alike. • • This report shows how a range of providers measure up to help companies make the right choice when • requirements are skewed to the needs of information workers who need to create, collaborate on, share, and find enterprise content. • • Use the 2017 Forrester Wave™ report to: o Get educated. Gain an understanding of how the ECM market is changing and why complex, on-premises ECM suites are giving way to Cloud Content Management platforms like Box. o Define your needs. Forrester ranks the top 15 ECM business content vendors based on current offerings, strategy and market presence to help you evaluate vendors that suit your needs. o Select a vendor. Learn how cloud content management platforms like Box are designed
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Box

Executive Briefing: Cloud and Security by ComputerWorld UK

Published By: Brocade     Published Date: Sep 07, 2010
There is a significant problem with cloud offerings, namely that they present new challenges to IT managers, both in general security within their own enterprises and in assessing the risk profiles inherent in each cloud offering they might source.
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brocade, cloud computing, security, computerworld uk, internet security, security management
    
Brocade

Why—and How—Organizations Need to Align Business Priorities and Data Protection Strategies

Published By: Carbonite     Published Date: Jan 04, 2018
Backup alone is not enough anymore. Businesses today must put a range of recoverability options in place. That’s why it is encouraging to see Carbonite, a data protection company with cloud and hybrid offerings, making fresh moves to help organizations evolve beyond legacy backup. Years ago, Carbonite pioneered cloud backup for endpoint devices. Then it expanded, buying EVault in 2015 and DoubleTake in 2017. Just as Carbonite has long been at the forefront of offering what people need from cloud-based data backup, it now appears to be just as intent on providing what IT organizations need—hybrid data protection media and mechanisms.
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Carbonite

Transitioning the Data Center to a Hybrid

Published By: CDW     Published Date: Aug 04, 2016
As IT advances, organizations are adopting infrastructures that enhance agility and improve efficiency. Data centers are evolving to a state that is almost unrecognizable from only a few years ago. Numerous forces, such as cloud computing and powerful orchestration solutions, are combining to fundamentally change data centers, making them more powerful, sophisticated, flexible and efficient. Many organizations are adopting a hybrid infrastructure data center model that combines a variety of technologies and methodologies, including virtualization, private clouds and other internal IT resources, along with external options such as hosting, colocation, Software as a Service (SaaS) applications and Infrastructure as a Service (IaaS) offerings.
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data center, best practices, technology, data, cloud, cloud computing, business analytics, business management, business technology
    
CDW

Magic Quadrant for Cloud-Enabled Managed Hosting, Europe

Published By: CenturyLink     Published Date: Jan 02, 2015
Cloud-enabled managed hosting brings cloudlike consumption and provisioning attributes to the traditional managed hosting market in Europe. This is a new evolution of a mature market, with a wide variety of vendor offerings and capabilities, so infrastructure managers must choose with care.
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gartner, magic quadrant, compute infrastructure, storage resources, network resources, strategic providers, it management, enterprise applications
    
CenturyLink

Key Considerations when Evaluating an Enterprise Collaboration Solution

Published By: Cisco     Published Date: Jul 15, 2013
From cloud-based voice and video to comprehensive BYOD and mobility support to deployment costs, this report highlights six key areas to evaluate in collaboration offerings.
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cisco mobility, cisco, collaboration, enterprise collaboration, mobile enterprise, mobile workers, collaboration, byod platforms, byod, video conferencing, ip networks, remote access, small business networks, vpn, mobile computing, wireless communications, wireless infrastructure, wireless messaging, customer interaction service, enterprise software
    
Cisco

Cisco HyperFlex Multicloud Platform Accelerate multicloud IT with hyperconverged infrastructure

Published By: Cisco     Published Date: Dec 11, 2018
You need to be ready to host any application anywhere. Our solution adapts to support all of your applications with the simplicity of hyperconvergence. If your IT organization is like most, you are stretched thin to support your developers as they create multicloud-native applications that they deploy across public and private clouds. And you still need to support line-of-business managers with traditional applications as they use both monolithic and cloud deployment models. I would like to receive email communications about products & offerings from Cisco & its Affiliates. I understand I can unsubscribe at any time. For more information on how Cisco collects and uses personal information, please see the Cisco Online Privacy Statement.
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Cisco

Windows Server 2012: Security in the Enterprise

Published By: Dell     Published Date: Oct 24, 2014
The cloud, virtualization, and virtual desktop infrastructure (VDI) help make IT's life easier — and the whole organization more agile — but each of these features also presents serious security challenges. Although there is no one-size-fits-all solution to managing security in the enterprise 2.0 world, the enhanced security features and user-centric offerings in Microsoft Windows Server 2012 make security a much more comfortable proposition for IT. Read this technology brief to learn how Windows Server 2012 helps to mitigate risks and streamline compliance, as well.
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virtualization, vdi, it compliance, it security
    
Dell

2018 Trends in Information Security

Published By: Dome9     Published Date: Apr 25, 2018
Last year at this time, we forecast a bumpy ride for infosec through 2017, as ransomware continued to wreak havoc and new threats emerged to target a burgeoning Internet of Things (IoT) landscape. ‘New IT’ concepts – from DevOps to various manifestations of the impact of cloud – seemed poised to both revolutionize and disrupt not only the implementation of security technology, but also the expertise required of security professionals as well. Our expectations for the coming year seem comparatively much more harmonious, as disruptive trends of prior years consolidate their gains. At center stage is the visibility wrought by advances in data science, which has given new life to threat detection and prevention – to the extent that we expect analytics to become a pervasive aspect of offerings throughout the security market in 2018. This visibility has unleashed the potential for automation to become more widely adopted, and not a moment too soon, given the scale and complexity of the thre
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Dome9

Forrester: The Shift To SaaS Is Accelerating

Published By: Epicor     Published Date: Apr 04, 2017
Software-as-a-service (SaaS) enterprise resource planning (ERP) is accelerating as a mainstream delivery model to help companies gain flexibility and leverage modern cloud technologies. The market landscape is evolving as pure-play SaaS ERP providers battle traditional ERP vendors that are repositioning their offerings for the cloud. Businesses should assess the viability of their current ERP deployments and consider the rapidly changing ERP landscape as they plan a transition path to the cloud. Review the Forrester report to hear how the ERP market is changing, and how businesses are reconsidering deployment models to better fit their goals and needs.
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erp software, enterprise resource planning software, cloud erp, saas erp
    
Epicor

Payment and Commerce Digital Edge Playbook

Published By: Equinix EMEA     Published Date: Mar 21, 2019
The Digital Edge Playbook for Payments and Commerce outlines how industry leaders are transforming their digital edge to leverage an ecosystem-based value chain for real-time insights and a frictionless experience. Our simple, three-step strategy offers proven best practices on how to re-architect your presence, integrate cloud and SaaS capabilities and enable new offerings based on interconnected collaboration. Download this whitepaper today to find out more.
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Equinix EMEA

Orchestrating Security in the Cloud

Published By: Evident.io     Published Date: Nov 19, 2015
Collaboration services, email, managed services, and backups and disaster recovery are the most common current use cases for cloud services, according to the results of a new SANS survey on cloud security. The 485 IT professionals who participated in the survey reported using a variety of cloud providers and service models, including software-as-aservice (SaaS) cloud offerings, along with a fairly even mix of infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) implementations. Most respondents said they are investing in both public and private clouds as needs dictate.
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evident, cloud security, collaboration services, 485 it, disaster recovery, cloud services, saas, networking, it management, wireless, data management, business technology
    
Evident.io

4 Steps to your Successful Cloud Journey

Published By: F5 Networks Inc     Published Date: Mar 30, 2018
Some organizations have carefully crafted strategies for cloud technology adoption; but for most, their journey to the cloud has been an ad hoc affair. Many have deployed applications in a number of different clouds: public clouds, private clouds, and even combinations of the two. While public and private clouds demonstrate how effective they can be in enabling companies to deploy applications quickly, hybrid cloud strategies prove the value of hosting applications in both cloud and on-premises environments. Similarly, SaaS offerings transform the way businesses interact with customers, partners, and vendors.
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cloud, public, private, technology, organizations, strategies, business
    
F5 Networks Inc
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