customer relationship

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Decisions That Drive Success

Published By: IBM Software     Published Date: Feb 11, 2011
Learn how decision management optimizes and automates high-volume decisions to create successful outcomes.
Tags : 
ibm cognos, predictive analytics, customer relationship, decision management
    
IBM Software

The Customer Intimacy Imperative

Published By: IBM Software     Published Date: Jun 08, 2011
Learn how the right blend of customer-centric strategies and advanced analytic tools can help your business achieve advantage.
Tags : 
ibm cognos, customer intimacy imperative, customer acquisition, relationship development
    
IBM Software

Decisions That Drive Success

Published By: IBM Software     Published Date: Jun 08, 2011
Learn how decision management optimizes and automates high-volume decisions to create successful outcomes.
Tags : 
ibm cognos, predictive analytics, customer relationship, decision management
    
IBM Software

The Power of Performance Management - Customer Success in Retail

Published By: IBM Software     Published Date: Oct 04, 2011
Changes in market conditions and economic uncertainty have forced consumers to make tradeoffs and alter their spending and shopping habits. As a result, more than ever, retailers have to stay on top of trends and better manage their customer relationships, operations and financial performance to maximize profits. Read these customer success stories to learn how four retailers are optimizing their businesses today with business analytics.
Tags : 
ibm, customer success, analytics, business, technology, profits
    
IBM Software

Grow Profit Margins, Increase Market Share With IFS Applications™ For Food and Beverage

Published By: IFS     Published Date: Aug 11, 2011
IFS Applications is a comprehensive, industry-specific solution that helps you balance supply and demand, streamline the supply chain, comply with new regulations, and turn new customers into repeat customers.
Tags : 
ifs applications™, food and beverage, supply chain, crm, customer relationship management, performance management, application performance management, business process automation
    
IFS

The Social Marketplace: Extend Collaboration, Knowledge Sharing & Networking to Customers

Published By: IGLOO Software     Published Date: Dec 29, 2009
Networked business models are the wave of the future as we extend collaboration, knowledge sharing and networking beyond the corporate firewall to customers, partners and suppliers. Focusing resources on optimizing your relationships with these stakeholders can make you more resilient and adaptive to shifts in the market.
Tags : 
social marketplace, igloo, collaboration, facebook, linkedin, twitter, web 2.0, loyalty
    
IGLOO Software

Six Strategies for Increasing Customer Engagement on Your eCommerce Site

Published By: iGoDigital     Published Date: Feb 26, 2013
Make your site noise cancelling. An engaged customer stays on your site longer and is less prone to distractions. See how improving engagement metrics drives conversions and builds relationships.
Tags : 
ecommerce personalization, ecommerce personalization software, ecommerce personalization solutions, ecommerce recommendations engine, online shopping personalization, personalized ecommerce, personalized product recommendations, personalized online shopping
    
iGoDigital

New Forrester Report: Advocate Marketing Creates B2B Customer Relationships That Last A Lifetime

Published By: Influitive     Published Date: Nov 04, 2015
Create B2B customer relationships that last a lifetime -- and deliver topline value
Tags : 
advocate marketing, influitive, b2b, strategy, crm, forrester research, business intelligence, business technology
    
Influitive

Potential Unlocked: Improving Revenue and Customer Experience in Financial Services

Published By: Infomatica     Published Date: Mar 05, 2014
Knowing more about a customerís relationship with your financial services company is key for growth. Discover how emerging data tools can help you improve customer centricity and find new revenue opportunities, unlocking the value of customer information.
Tags : 
improving revenue, customer experience management, financial services, best practices, customer information, solutions, customer relationship management
    
Infomatica

Industry Leading Solutions for Comprehensive Manufacturing Control

Published By: Infor     Published Date: Feb 27, 2007
Infor Discrete Manufacturing Essentials are built exclusively for discrete manufacturers, with specific functionality that addresses the industry's essential challenges. The result? For one typical Infor customer, a 50 percent reduction in data processing costs and fully automated management of more than 11,000 items and 200 suppliers.
Tags : 
supply chain management, enterprise resource planning, erp, scm, enterprise performance management, supplier relationship, customer relationship management, infor
    
Infor

Customer Management for Automotive Suppliers

Published By: Infor     Published Date: Feb 27, 2007
Automotive manufacturers have become some of the most demanding customers in the world. The TRANS4M Customer Management Solution helps you manage your relationship and your communications with automotive customers to help you meet your customers' requirements for communications and process integration and ultimately improve your supplier rating and keep your customers happy and their production lines moving.
Tags : 
productivity, supply chain management, scm, customer service, customer relationship management, customer satisfaction, enterprise resource planning, automotive
    
Infor

The Seven Keys to World Class Manufacturing

Published By: Infor     Published Date: Feb 27, 2007
There are seven keys to becoming a world-class manufacturer that distill the broad concepts above into specific actions that can be addressed and accomplished in your company. Download this white paper to learn more.
Tags : 
productivity, customer satisfaction, enterprise resource planning, business process management, supply chain management, bpm, scm, erp
    
Infor

Increase Your Returns Using Event-Based Marketing

Published By: Infor     Published Date: Apr 01, 2010
Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
Tags : 
infor crm epiphany outbound marketing, event-based marketing, response rate, mass-marketing, customer relationship, customer interaction service, customer relationship management, customer satisfaction
    
Infor

Restoring Trustability to Financial Services

Published By: Infor     Published Date: Jan 03, 2011
How banks and other financial firms can rebuild and measure the trust they've established with customers.
Tags : 
infor, banking and financial services, crm, customer relationship management, customer interaction service, customer satisfaction, customer service, financial management
    
Infor

Continuous Customer Dialogues: Strategies for Growth and Loyalty in Multi-Channel Organizations

Published By: Infor     Published Date: Jan 03, 2011
Strategies for growth and loyalty in multi-channel customer-oriented organizations.
Tags : 
infor, customer loyalty, customer interaction, customer relationship management, crm, customer interaction service, customer satisfaction, customer service
    
Infor

Pier 1 Imports Marketing Muscle with new Infor CRM Tool

Published By: Infor     Published Date: Jan 03, 2011
When it comes to retail marketing, slow and steady does not necessarily win the race. These days, it's not enough for a merchant to boast reams of data if that data can't be quickly accessed and manipulated to seize marketing opportunities.
Tags : 
infor, crm tool, customer relationship management, pier 1 imports, data management, customer interaction service, customer satisfaction, customer service
    
Infor

Navy Federal Credit Union Builds Stronger Customer Relationships and Boost Profitability

Published By: Infor     Published Date: Jan 03, 2011
When members began expressing wishes to have more exposure to information on financial investments that meet their individual needs, Navy Federal decided to turn to technology that would combine available member data into a comprehensive solution and allow real-time decisions.
Tags : 
infor, navy federal, credit union interaction advisor, case study, customer relationship management data, financial investment, customer interaction service, customer relationship management
    
Infor

CDS Global Boosts Revenue By Improving The Customer Experience

Published By: Infor     Published Date: Jan 03, 2011
For CDS Global, Infor CRM Epiphany Interactive Advisor is being used to create real-time customer profiles based on historical, personal, and contextual data. Using a combination of real-time analytics and business rules, the data is analyzed to identify the highest-impact offers in real time so that the CSR can make an attractive offer during the call.
Tags : 
infor, cds global, interaction advisor, real-time customer profile, analytics and business rules, crm solution, customer relationship management, business analytics
    
Infor

AB World Food Optimizes Inventory Planning With Infor SCM

Published By: Infor     Published Date: Aug 04, 2011
AB World Foods has a highly complex supply chain, driven in part by the nature of its globally sourced and distributed products as well as by the demands of growth and acquisition. With Infor SCM Demand Planning, the company cut costs while also improving service levels.
Tags : 
infor, ab world food, scm, enterprise business software, customer relationship management, enterprise asset management, enterprise resource planning, financial management
    
Infor

Aberdeen Infor S&OP Market Alert

Published By: Infor     Published Date: Aug 04, 2011
Find out what characteristics you should take into account when selecting Sales and Operations Technology and how Infor10 Sales & Operations Planning respond to those needs today.
Tags : 
infor, aberdeen, s&op, infor10, sales and operations, sales & operations, scm, enterprise business software
    
Infor

ASICS Improves Real-Time Visibility Into Stock with Infor

Published By: Infor     Published Date: Aug 04, 2011
This white paper provides an overview of the benefits that ASICS achieved by implementing Infor WMS.
Tags : 
infor, asics, scm, real-time, real-time visibility, enterprise business software, infor wms, customer relationship management
    
Infor

Conquering Costs and Complexity Through Advanced Warehouse Management Solutions

Published By: Infor     Published Date: Aug 04, 2011
Find out why manufacturers and distributors are rethinking warehouse management and why these best-in-class performers are investing in advanced warehouse management solutions to strengthen their competitive market positions.
Tags : 
infor, scm, enterprise business software, warehouse, warehouse management, costs, customer relationship management, enterprise asset management
    
Infor

Ter Beke Improves Supply Chain Efficiency with Infor SCM

Published By: Infor     Published Date: Aug 04, 2011
Find out how Ter Beke improved supply chain efficiency with Infor SCM and what Infor SCM can do for you and your business.
Tags : 
infor, scm, globalization, enterprise business software, customer relationship management, enterprise asset management, enterprise resource planning, financial management
    
Infor

CDS Global Boosts Revenue By Improving The Customer Experience

Published By: Infor     Published Date: Jan 06, 2011
For CDS Global, Infor CRM Epiphany Interactive Advisor is being used to create real-time customer profiles based on historical, personal, and contextual data. Using a combination of real-time analytics and business rules, the data is analyzed to identify the highest-impact offers in real time so that the CSR can make an attractive offer during the call.
Tags : 
infor, cds global, interaction advisor, real-time customer profile, analytics and business rules, crm solution, customer relationship management
    
Infor

Continuous Customer Dialogues: Strategies for Growth and Loyalty in Multi-Channel Organizations

Published By: Infor     Published Date: Jan 06, 2011
Strategies for growth and loyalty in multi-channel customer-oriented organizations.
Tags : 
infor, customer loyalty, customer interaction, customer relationship management, crm
    
Infor
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