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The Digital Ultimatum: Why Businesses Must Digitally Transform to Survive And Thrive

Published By: Progress     Published Date: Mar 06, 2017
The Digital Ultimatum, is your first step towards building a future-proof organization that optimizes the customer experience and routinely achieves organizational excellence.
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Progress

The Digital Ultimatum: Why Businesses Must Digitally Transform to Survive And Thrive

Published By: Progress     Published Date: Oct 09, 2017
"The old rules no longer apply. Digital technologies have radically transformed the business landscape, yet many organizations have completely ignored this reality. A new survey of IT decision makers found 96% see digital transformation as important or critical, yet 55% say they have one year or less to respond before they financially suffer. By failing to prepare for new technologies, devices and systems, organizations have threatened their own survival. The Digital Ultimatum, is your first step towards building a future-proof organization that optimizes the customer experience and routinely achieves organizational excellence."
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Progress

ISVs: Top 5 Ways Embedded Connectivity Accelerates Your Business

Published By: Progress Software     Published Date: Mar 12, 2014
This paper demonstrates how Progress DataDirect Connect helps you accelerate your business by paving the way for operational excellence, customer satisfaction, revenue growth, profitability and market leadership.
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progress software, connectivity, isv, datadirect connect, customer satisfaction, software development, data management, business technology
    
Progress Software

Operational Excellence for Distributed, Interconnected Applications

Published By: Progress Software BTA Financial     Published Date: May 14, 2007
Modern distributed, interconnected applications provide a new level of agility to businesses and IT. In these applications, the software for a business process is composed of "services," components consisting of discrete business functionality that can be recombined and reused in different business processes, enabling rapid business change. This white paper examines the challenges of, and solutions for, effectively managing their operations.
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soa, itil, progress, reliability, service management, operations, operational excellence, application integration
    
Progress Software BTA Financial

Operational Excellence for Distributed, Interconnected Applications

Published By: Progress Software BTA Telecommunications     Published Date: May 14, 2007
Modern distributed, interconnected applications provide a new level of agility to businesses and IT. In these applications, the software for a business process is composed of "services," components consisting of discrete business functionality that can be recombined and reused in different business processes, enabling rapid business change. This white paper examines the challenges of, and solutions for, effectively managing their operations.
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soa, itil, progress, reliability, service management, operations, operational excellence, application performance management
    
Progress Software BTA Telecommunications

You Can and Must Excel at Your Security Assessments Without EXCEL Spreadsheets

Published By: Qualys     Published Date: Sep 29, 2016
With SAQ, an organization can quickly and precisely identify security and compliance gaps among third parties, as well as internally among its employees.
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security, cloud-based, data, audit, cloud computing
    
Qualys

You Can and Must Excel at Your Security Assessments without Excel Spreadsheets

Published By: Qualys     Published Date: Jan 11, 2017
In this age of supply chain interconnectedness, a large organization may have hundreds of third parties with access to its physical premises, IT networks and data. Your organization may have a secure IT infrastructure, but third parties can make it vulnerable to breaches, which often result in corporate data theft, brand damage and hefty government fines.
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information security, it compliance, it audit, it security, network security, web application security, application security
    
Qualys

5 Signs You're Using Spreadsheets Wrong

Published By: Quick Base     Published Date: Dec 18, 2017
Spreadsheets are good for number crunching – but many professionals use them to do things they were never meant for. The result? Long office hours, chasing down status updates, and compiling data manually. Learn the 5 signs of spreadsheet misuse and how to overcome them in this webcast.
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audit, insights, accounting, ap management, compliance, finance, spreadsheets, collaboration
    
Quick Base

Predictive service excellence for printers

Published By: Quocirca     Published Date: Feb 23, 2009
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading. End users benefit through improved device uptime, and manufacturers and their service partners can build proactive service relationships which can drive greater customer loyalty.
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quocirca, printers, networked printers, multifunction peripherals, secure remote monitoring, document output devices, remote monitoring, managed print service (mps)
    
Quocirca

Red Hat Enetrprise Linux Server

Published By: Red Hat     Published Date: Feb 22, 2019
Les applications critiques ont besoin d'une plateforme à la stabilité éprouvée. Red Hat Enterprise Linux vous permet d'obtenir d'excellents résultats grâce à des technologies qui offrent une fiabilité exceptionnelle et un niveau de sécurité très élevé. Les souscriptions Red Hat Enterprise Linux Server vous ouvrent les portes du plus vaste écosystème de partenaires, clients et experts du secteur. Ils sont là pour vous accompagner sur la voie du succès. Pour en savoir plus, consultez la fiche technique.
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Red Hat

Return on Knowledge: Measuring the Business Benefits of Knowledge Management for IT support

Published By: RightAnswers     Published Date: Sep 04, 2013
Every day, technology plays a bigger and bigger role throughout corporate America, corporate success becomes increasingly dependent on productive use of information technology – and IT support grows more critical. But while excellent IT support rapidly returns users to productive work, the information necessary to that excellence is often fragmented in different parts of the IT organization. Effective knowledge management empowers service desks – and even users themselves – by enabling quick, accurate and consistent user solutions. That leads to measureable benefits for your business. This brief explores 20 metrics that measure those benefits – in other words, your “return on knowledge.”
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return on knowledge, knowledge management, rightanswers, knowledge, measuring business benefits, crm, customer relationship management, crm
    
RightAnswers

What US Consumers Want in 2019

Published By: Riskified     Published Date: Aug 06, 2019
By partnering with an end-to-end solution, merchants can increase approval rates and eliminate costly chargebacks and manual reviews. Those have been Riskified’s traditional benefits since we first struck out to change the eCommerce world in 2013. But in 2019, that’s simply not enough anymore. As eCommerce merchants continue to innovate, the expectations of American consumers have also risen. They expect a multitude of fulfillment options, and they demand that merchants provide them securely. For a business to stand out, offering an excellent product or service is not enough — it’s also about limiting confusion, limiting friction, providing reassurance, and creating the smoothest possible purchase journey every single time. It’s hard to do that alone. That’s what we’re here for.
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Riskified

Four Dimensions of Performance Management Excellence for the Digital Era

Published By: Riverbed     Published Date: Jul 11, 2017
Modern businesses are powered by an increasingly complex and distributed assortment of apps, networks, systems, and services. As a result, IT organizations need performance management expertise to maximize business performance and enable successful cloud-first and digital transformation strategies.
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performance management, expert, riverbed, digital transformation
    
Riverbed

Four Dimensions of Performance Management Excellence for the Digital Era

Published By: Riverbed     Published Date: Jan 25, 2018
Four Dimensions of Performance Management Excellence for the Digital Era OnDemand Webinar
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Riverbed

GIS Interoperability: The Safe Way

Published By: Safe Software     Published Date: Aug 21, 2009
This paper by S. Raghavendran of Pixel Infotek Pvt Ltd on GIS Interoperability and Spatial ETL solutions was presented at the GSDI conference in India and provides an excellent description of the interoperability challenges that Safe's products address.
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spatial, geographic information system, geographic information systems, geological, information management, data processing, database, data transfer
    
Safe Software

Managing fixed assets: How to excel without Excel®

Published By: Sage     Published Date: Mar 26, 2014
Here’s a riddle: What have you used for a very long time, occasionally pulled your hair out over, contains lots of cells with mathematical formulas, and is very stressful to update whenever a tax law or GAAP principle changes?
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sage, fixed assets, spreadsheets, tax payments, sarbanes-oxley, depreciation, tracking, planning
    
Sage

State of Service Insights and trends from over 2,600 global service Trailblazers

Published By: Salesforce     Published Date: Nov 09, 2018
For the second annual “State of Service” report, Salesforce Research surveyed more than 2,600 customer service professionals worldwide to discover: • How service leaders are responding to heightened customer demands • Which habits are hallmarks of top service teams • How smart tech is impacting service protocols In this report, high-performing service teams are the top 14% who rate both their service performance and performance versus competitors as excellent. See page 3 for further information on performance.
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Salesforce

From Zero to Hero: The Path to IT Service Excellence

Published By: Samanage     Published Date: Aug 05, 2014
Does your IT department have a perception problem within your organization? Listen to the recorded webinar to learn how Shvonne Williams, Director of IT Services at MediFit Corporate Services, was able to turn around her team’s image and transform the IT department into a strategic business partner within the organization.
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samanage, medifit corporate services, it deparment, itsm solution, itsm, it management, enterprise applications
    
Samanage

Achieving Compliant Manufacturing Excellence through Real-time Performance Management

Published By: SAP     Published Date: Apr 30, 2008
Consider how life sciences manufacturers can deal effectively with dynamic market needs, increased compliance requirements, more distributed manufacturing operations, and rapid product innovation.
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sap, scm, erp, lean manufacturing, lean methods, enterprise resource planning, supply chain management
    
SAP

The Financial Close Optimizing Performance and Driving Financial Excellence

Published By: SAP     Published Date: Jun 23, 2009
Learn why the requirement to close books quickly and with quality is emerging again as an important project for today's global finance function.
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optimization, financial, performance, sap, global, globalization, businessobjects, sox
    
SAP

Delivering Operational Excellence with Innovation

Published By: SAP     Published Date: Feb 09, 2011
Examine the trends in enterprise resource planning (ERP) that are driving businesses to adopt an enterprise services-oriented architecture (SOA). And learn how enterprise SOA can help your organization deliver operational excellence and realize new levels of innovation by enabling more responsiveness and agility.
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sap, erp, soa, enterprise resource planning, service oriented architecture, enterprise, automation
    
SAP

Get Closer to Your Best Customers

Published By: SAP     Published Date: Mar 28, 2011
Learn what companies can do in economic downturns to position themselves for later success. Find out what changes to make to customer strategy; how to align your organization to best support a winning approach; and how to drive excellence in execution to achieve results in today's economy.
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customer strategy, customer value, sap, business intelligence, customer relationship management
    
SAP

Differentiation Through Service Excellence-Driving Customer Loyalty

Published By: SAP     Published Date: Mar 28, 2011
Consider five key service process platforms that are shaping the future - as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
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customer loyalty, service profitability, sap, sap crm, value creation, business intelligence
    
SAP

Sustained Growth Through Operational Excellence

Published By: SAP     Published Date: Apr 14, 2011
Find out how operations is a key driver to operational excellence. Operations executives are closest to the processes along the value chain, and as a result are best positioned to drive operational excellence initiatives. However, collaboration with other functions is essential. Data from IT, metrics and measurements from Finance and changing customer and market demand from Sales and Marketing are all drivers for operational excellence. But ultimately, it is the operations function that needs to be responsible for implementation.
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sap, economist intelligence unit, operations, production, visibility, operational excellence, performance, leaders
    
SAP

Introducing SAP BusinessObjects Planning and Consolidation

Published By: SAP     Published Date: Nov 22, 2011
Become acquainted with the script logic functionality available in SAP BusinessObjects Planning and Consolidation 7.x, version for SAP NetWeaver. Review use cases for script logic, its architecture, various ways to execute it, and a few basic key words. Designed for individuals who will be end users of SAP BusinessObjects Planning and Consolidation or who require a product overview. The goal is to work with the SAP BusinessObjects Planning and Consolidation Excel, Word, PowerPoint and Web interfaces.
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sap, businessobject, planning, business, technology, excel, word, powerpoint
    
SAP
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