iam initiatives

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Scaling Identity Management to Ensure Customer Loyalty Program Success: Four Case Studies

Published By: Akamai Technologies     Published Date: Jul 02, 2019
Loyalty and rewards programs are powerful tools for brands to boost member engagement, acquisition, and retention. Learn why leading brands are turning to modern customer identity and access management (CIAM) solutions to scale their loyalty programs, improve user experience, and maximize ROI. In this paper, we identify the challenges associated with transforming, expanding, and scaling customer loyalty and rewards programs and related membership initiatives, and present solutions based on real-world case studies from four industries. We explore the requirements for an enterprise-grade CIAM solution and address related issues such as build vs. buy and CIAM vs. IAM. By examining four diverse case studies — and the resulting identity management solutions that were implemented by the respective companies — this paper provides valuable insight for any enterprise wishing to expand or uplift its customer loyalty program to meet membership needs in the age of the consumer.
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Akamai Technologies

Design an Identity and Access Management Program Optimized for Your Business

Published By: IBM     Published Date: Oct 26, 2017
In today’s complex and distributed IT environments, identity and access management (IAM) programs do much more than simply manage user identities and grant access. They are at the core of achieving critical business objectives that are relevant to every high-performing organization. As a result, there are few IT or security initiatives that demand as much deliberation and scrutiny.
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identity management, access management, it environments, data security, business performance
    
IBM

Best Practices for Justifying Identity and Access Management Initiatives

Published By: NetIQ     Published Date: Nov 05, 2012
An analysis of the annual Gartner survey of CIOs' most urgent priorities identifies the business and technology concerns where identity and access management has business-relevant impacts.
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gartner, iam, identity and access management, cio, business priorities, iam initiatives, security, business technology, research
    
NetIQ

Magic Quadrant for User Administration/Provisioning

Published By: NetIQ     Published Date: Nov 05, 2012
User administration solutions manage identities and their attributes across systems, applications and resources. Buyers seek to demonstrate regulatory compliance while reducing project deployment times and costs.
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iam, identity and access management, iam initiatives, security compliance, security, business technology, research
    
NetIQ
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