implementation

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10 Questions to Ask a Live Chat Provider

Published By: Bold Software     Published Date: Mar 15, 2010
If you've downloaded this guide then you already know how a live chat implementation can simultaneously help your business cut support costs and boost online conversions. If you've started investigating solutions then you also know there are a confusing number of choices available. The ten questions listed below can help you to find the right product for your business.
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bold software, chat, live chat, e-service, internet retailers, traffic, customer service, benchmarks
    
Bold Software

10 Best Practices for BPM Implementation

Published By: BonitaSoft     Published Date: Jun 27, 2011
10 steps and guidelines to ensure the success of organization's BPM implementation while minimizing the possibility of any potential setbacks.
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bpm, implementation, colleboration
    
BonitaSoft

Forrester Report: Create A Learning Culture To Jumpstart Employee Development

Published By: Brainshark     Published Date: Apr 24, 2015
Too often, learning is treated as an isolated activity that occurs separately from employees’ everyday work. This is changing because of employee learning styles, the speed of our global environment, and the mobility of workers. In this report you will learn to understand why today’s learning strategies are not working, examples of successful learning culture implementations, and how to build a learning culture.
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training, employee development, onboarding, just in time learning, jitl, continuous learning, mobile learning, elearning, e-learning, employee training, learning program, training program, learning and development, best practices, business intelligence, business management, productivity
    
Brainshark

Cost Justification: Profitable Customer Loyalty

Published By: Business Assyst     Published Date: Mar 26, 2007
Interest in customer loyalty programs has never been more avid. After a number of years when such programs always seemed to be on the brink of taking off - but never quite managed to reach expectations - recent years have seen a real and dramatic increase in their uptake. This paper explores the issues which need to be addressed in order to cost justify the implementation of a customer loyalty system.
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crm, customer relationship management, customer experience management, loyalty, retention, business metrics, affinity, business assyst
    
Business Assyst

On-Demand Versus On-Premise CRM: Are There Performance Differences?

Published By: BusinessObjects     Published Date: Mar 05, 2007
On-Demand CRM provides faster implementation, lower costs, and more rapid ROI when compared to On-Premise.  Make sure you're making the right decisions for your CRM.
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customer reelationship management, customer service, sales & marketing software, sales automation, return on investment, sales tools, crm, businessobjects, business objects, customer relationship management
    
BusinessObjects

The Rise of Tier 2 Testing

Published By: Butler Technologies     Published Date: Jul 03, 2018
Industry standards have been established to ensure performance, consistency, and interoperability between network equipment vendors. However, the consistent implementation and operation of these standards become even more critical as speeds and bandwidth increase. At the fiber infrastructure level, this also means more testing may be needed beyond the basic fiber end-face inspection certification and Tier 1 testing. This white paper explores Tier 2 optical time domain reflectometer (OTDR) testing and examines its relationship to Tier 1 testing and how inspection plays into both. This paper defines Tier 2 testing and explains when it is needed. It also addresses the OTDR complexity argument.
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Butler Technologies

IT Asset Management: A Cornerstone for Accelerating ITIL Success

Published By: CA SM     Published Date: Jun 02, 2008
IT Asset Management (ITAM) is a cornerstone of IT Service Management (ITSM) yet is often omitted from existing ITSM implementations or initiatives. Version 3 of the Information Technology Infrastructure Library (ITIL) expands the processes, functions and roles in the service life cycle. However, it still does not provide enough details on key process and functional integration points for ITAM.
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ca service management, service management, asset management, it asset management, itil
    
CA SM

Ten steps to make your DCIM implementation a success

Published By: CA Technologies     Published Date: Aug 19, 2014
As demands on the data center increase, IT and facilities departments need to be able to increase and sustain high availability, maximize efficiency and minimize costs. Data Center Infrastructure Management (DCIM) provides an integrated platform for monitoring and measuring consumption, capacity and performance of both IT and facilities resources in the data center.
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ca technologies, dcim, data center, data center operations, infrastructure, blade servers, storage management, server virtualization, data center design and management
    
CA Technologies

Next Generation Performance Testing with Service Virtualization & Application Performance Management

Published By: CA Technologies     Published Date: Jun 04, 2015
Current approaches for predicting with a high degree of confidence the application performance prior to implementation into production can be antiquated, expensive and time consuming. This document outlines a next-generation performance management approach using Service Virtualization and Application Performance Management being adopted by progressive organizations around the world. Adopting a next-generation performance management approach can offer a range of benefits including efficiency gains in delivering applications, cost savings, improved agility and better performing applications. For organizations that increasingly rely on technology to provide value to stakeholders improving application delivery capability is critical to remaining competitive and relevant.
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CA Technologies

Privileged Access Management: A Roadmap to Calculating Total Cost of Ownership

Published By: CA Technologies     Published Date: Jun 26, 2017
Privileged user accounts—whether usurped, abused or simply misused—are at the heart of most data breaches. Security teams are increasingly evaluating comprehensive privileged access management (PAM) solutions to avoid the damage that could be caused by a rogue user with elevated privileges, or a privileged user who is tired, stressed or simply makes a mistake. Pressure from executives and audit teams to reduce business exposure reinforces their effort, but comprehensive PAM solutions can incur hidden costs, depending on the implementation strategy adopted. With multiple capabilities including password vaults, session management and monitoring, and often user behavior analytics and threat intelligence, the way a PAM solution is implemented can have a major impact on the cost and the benefits. This report provides a blueprint for determining the direct, indirect and hidden costs of a PAM deployment over time.
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CA Technologies

Planning for DevOps in Mainframe Environments

Published By: CA Technologies     Published Date: Jul 19, 2017
• Planning for DevOps implementation encompasses people, processes and technology • CA Technologies delivers DevOps for Mainframe anchored by CA Application Lifecycle Conductor, which allows organizations to continue using their existing products • Catch a detailed evaluation of how CA compares to Compuware on Platform Support, Software Development Lifecycle, Integration and Extension of Enterprise Assets, Configuration and Administrative Management
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CA Technologies

Privileged Access Management: A Roadmap to Calculating Total Cost of Ownership

Published By: CA Technologies     Published Date: Aug 22, 2017
Privileged user accounts—whether usurped, abused or simply misused—are at the heart of most data breaches. Security teams are increasingly evaluating comprehensive privileged access management (PAM) solutions to avoid the damage that could be caused by a rogue user with elevated privileges, or a privileged user who is tired, stressed or simply makes a mistake. Pressure from executives and audit teams to reduce business exposure reinforces their effort, but comprehensive PAM solutions can incur hidden costs, depending on the implementation strategy adopted. With multiple capabilities including password vaults, session management and monitoring, and often user behavior analytics and threat intelligence, the way a PAM solution is implemented can have a major impact on the cost and the benefits. This report provides a blueprint for determining the direct, indirect and hidden costs of a PAM deployment over time.
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CA Technologies

Privileged Access Management: A Roadmap to Calculating Total Cost of Ownership

Published By: CA Technologies     Published Date: Jun 01, 2018
Privileged user accounts—whether usurped, abused or simply misused—are at the heart of most data breaches. Security teams are increasingly evaluating comprehensive privileged access management (PAM) solutions to avoid the damage that could be caused by a rogue user with elevated privileges, or a privileged user who is tired, stressed or simply makes a mistake. Pressure from executives and audit teams to reduce business exposure reinforces their effort, but comprehensive PAM solutions can incur hidden costs, depending on the implementation strategy adopted. With multiple capabilities including password vaults, session management and monitoring, and often user behavior analytics and threat intelligence, the way a PAM solution is implemented can have a major impact on the cost and the benefits. This report provides a blueprint for determining the direct, indirect and hidden costs of a PAM deployment over time.
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CA Technologies

Finding the Right Agile Software For Your Organization

Published By: CA Technologies     Published Date: Sep 25, 2017
Regardless of the industry, there are several common trends that are reshaping the business landscape. Each one has had a profound effect on the ways companies develop products, bring them to market and compete against their rivals.
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portfolio initiatives, vendor, implementation, frameworks, dashboards, metrics
    
CA Technologies

20 Recommendations for Successful Oracle Retail Operations

Published By: CA Technologies_Business_Automation     Published Date: Jun 29, 2018
It doesn’t matter whether you’re new to Oracle Retail, have an active implementation project that is running or have an existing deployment in production. The same issue applies: You are making a significant investment in the technology and need to develop a reliable and efficient batch schedule. If you’re new to Oracle Retail, you are no doubt embarking on a major project to improve your competitive position in the retail market. With that in mind, your goals will be to shrink the time-to-market for your retail implementation, lower the reliability risks associated with in-house developed solutions and improve the visibility and control of retail business processes. In this eBook you will discover a series of recommendations for operating a fail-safe and efficient Oracle Retail operational environment. You will also understand how automation enables you to streamline the execution of your Oracle Retail batch operations and increase the day-to-day efficiency of your operations teams.
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CA Technologies_Business_Automation

Oracle Retail: Optimize Performance and Reduce Business Risk

Published By: CA Technologies_Business_Automation     Published Date: Jun 29, 2018
You are most likely reading this because you are either an Oracle Retail customer or are about to embark on an Oracle Retail implementation. As with all major application implementations, you must make a significant investment, often of several months or more, to develop a reliable and efficient batch schedule. With CA Automic Workload Automation, you can cut the batch schedule development and implementation time to just a few weeks, and also reduce ongoing maintenance. The result is reduced total cost of ownership (TCO). This white paper describes how CA can help significantly shorten your Oracle Retail batch schedule development time. In addition, the paper describes how this Oracle Validated solution optimizes performance of Oracle Retail so your core retail processes will run faster and be more agile.
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CA Technologies_Business_Automation

Infrastructure Performance Management Empowers You and Your Company

Published By: CA WA     Published Date: Aug 15, 2008
Infrastructure Performance Management (IPM) applies to operations quality. Implemented well, IPM frees you from constant firefighting and can transform your role from tactical first responder to strategic business enabler. Applying good IPM technology and processes can deliver a number of benefits to your career as well as to your organization. This report introduces IPM, offers tips for successful IPM implementation, and explores how IPM can benefit your enterprise as well as your career.
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ca wa, computer associates, infrastructure, itil, infrastructure management, performance management, network performance management
    
CA WA

Gartner Reprint: Redefine Data Loss Prevention

Published By: Carbonite     Published Date: Oct 10, 2018
Overview Key Challenges Organizations still struggle with communication between data owners and those responsible for administering DLP systems, leading to technology-driven — rather than business-driven — implementations. Many clients who deploy enterprise DLP systems struggle to get out of the initial phases of discovering and monitoring data flows, never realizing the potential benefits of deeper data analytics or applying appropriate data protections. DLP as a technology has a reputation of being a high-maintenance control — incomplete deployments are common, tuning is a never-ending process, lack of organization buy-in is low, and calculations of ROI are complex.
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Carbonite

How One Practice Got the Most from Its PM & EHR

Published By: CareCloud     Published Date: Jan 21, 2015
Watch this on-demand webinar to learn how one scenario can help get the most from its PM and EHR.
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carecloud, pm and ehr, boost revenue, ehr too expensive, practice ehr, revenue cycle management, ehr installation, system implementation, access financial reports, access data, data management
    
CareCloud

How One Practice Got the Most from Its PM & EHR

Published By: CareCloud     Published Date: Jan 21, 2015
Watch this free webinar to hear how one general surgery practice increased billing by 11%, boosted revenue by 6% and streamlined productivity in just six months with its new practice management and EHR system. In this recorded webinar you will learn more about: •The biggest challenges to improving profitability and how to overcome them •How to increase productivity with your EHR •What the practice would have done differently—and how you can benefit from their experience •How to use your PM to improve profitability, productivity and more… Fill out the form on the right to begin watching this webinar right away!
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carecloud, pm and ehr, boost revenue, ehr too expensive, practice ehr, revenue cycle management, ehr installation, system implementation, access financial reports, access data
    
CareCloud

Data Center Infrastructure Management

Published By: CDW     Published Date: Nov 12, 2012
This white paper will explain DCIM as well as provide technology advice on teh tools and practices for its implementation and use, and how to take advantage of DCIM to improve energy efficiency and effectiveness in the data center.
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data center, infrastructure, business technology
    
CDW

Escalating Office Productivity

Published By: CDW     Published Date: Jun 25, 2015
Cloud apps can help you reach new heights. But without proper guidance, deployment and implementation can present some obstacles along the way, too. Here are some things to keep in mind when considering cloud apps.
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productivity, management, implementation, cloud, applications, application performance management, employee performance, workforce management software, cloud computing
    
CDW

Cloud Apps and CDW: And Now You're Working at a Higher Level

Published By: CDW     Published Date: Jun 25, 2015
Cloud apps are on the rise. They’re streamlining work processes, elevating productivity and helping organizations reach peak performance. But getting there isn’t easy. We can ease the burdens that come with transitioning to the cloud and assist with the migration and implementation processes. So you can take your organization to new heights in no time.
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cloud, application, cdw, migration, implementation, application performance management, collaboration, content management system, cloud computing, content management
    
CDW

A Fresh Look At DLP

Published By: CDW     Published Date: Jul 08, 2015
Data leakage prevention systems get new respect thanks to technical advancements and new implementation best practices.
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dlp, data loss, security, best practices, access control, authentication, identity management, security management, security policies, vulnerability management, data loss prevention
    
CDW

Winning Consensus Based Sales

Published By: CEB     Published Date: Dec 03, 2015
The key challenge of B2B selling today: customer purchase processes are overwhelmed by an increasingly large and diverse number of customer stakeholders who can’t reach consensus on a common course of action. Learn how to overcome buyer dysfunction and guide customer to consensus.
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marketing, sales, b2b, challenger, consensus, mobilizer, implementation, product marketing, blocker, commercial insight
    
CEB
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