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The 8 Criteria for Enterprise-Grade Communications as a Service

Published By: 8x8 Inc.     Published Date: Feb 13, 2017
Many companies claim to offer enterprise grade communications solutions. But how is “enterprise grade” measured and what should you look for? This fact-filled white paper outlines 8 ways to determine whether or not your provider is equipped to offer an enterprise-grade communications solution. Download this complimentary white paper: The 8 Criteria for Enterprise-Grade Communications as a Service 8x8 shares full technical details on what to expect from an enterprise-grade service platform that stands above the rest. You’ll learn the 8 criteria to look for including: What to expect when it comes to service level guarantees What geo-routing technology is and why it’s critical for optimizing global call clarity and reliability What you should look for in your communications provider’s network for global operations and superior service Which security and compliance certifications to expect from your provider Specific uptime and reliability metrics to ask your provider for How analytics
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communications, enterprise grade, communications solution, 8x8, geo-routing
    
8x8 Inc.

Addressing HIPAA Requirements for Electronic Communications

Published By: Actiance, Inc.     Published Date: Jan 15, 2015
Healthcare providers are starting to realize that using electronic communication, collaboration, and social networks to keep in touch with each other and with patients can improve the quality of care they provide. However, it also exposes them to risk since the information they share on these networks has to be protected in order to meet specific regulatory guidelines, like those mandated by HIPAA. The prescription for success is to consider compliant use of these networks before and while they are being used and the technology that helps achieve that goal. Read this paper to gain an understanding of: What the regulatory landscape of the healthcare industry looks like What concerns you should be aware of from a legal perspective
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electronic communications, hipaa requirements, social networks, compliance, it management, enterprise applications
    
Actiance, Inc.

iPad in the Enterprise: Developing and Deploying Business Applications

Published By: apperian     Published Date: Apr 13, 2012
You'll learn about the high-level software architectural options, the importance of design and user experience, application development tools and techniques, and best practices for deploying applications and managing iPads in the enterprise.
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apperian, technology, ipad, wireless communications, business applications, enterprise, business analytics, mobile data systems, wireless application software, application integration, application performance management, business technology
    
apperian

Delivering Enterprise Productivity, Efficiency and Business Value with Unified Communication

Published By: Arkadin     Published Date: Sep 11, 2013
Unified Communications (UC) is a set of communications and collaboration products that provide end users with a single interface and experience across multiple device and media types. UC allows employees to collaborate more efficiently while lowering the overall cost of communications. This whitepaper reveals market trends, how to evaluate one solution vs. another, and the range of deployment options all critical to selecting the right UC solution for your organization
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unified communication, unified collaboration, enterprise unified communication, deploying uc, byod, arkadin, microsoft lync, collaboration solutions, conferencing solution, collaboration services, conferencing services, unified communication as a service, efficiency with uc, productivity with uc, uc business value, software development, it management
    
Arkadin

2015 Gallagher Benefits Survey Summary

Published By: Arthur J. Gallagher & Co.     Published Date: Oct 26, 2015
Employers of choice are committed to providing their employees with a rich benefits and compensation program while trying to decrease or maintain operating costs. Our 2015 survey - with over 3,000 participating organizations - covers everything from high-level questions about organizational priorities and benefit strategies, to current and future tactics related to medical and pharmacy benefits, wellness, work-life balance, retirement and employee communications. Download Gallagher's Benefits Strategy & Benchmarking Survey Executive Summary for a glimpse of what organizations are doing nationwide as they pursue their goals to compete, succeed and prosper in a competitive and constantly evolving market.
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arthur j. gallagher, benefits survey, organizational priorities, medical benefits, pharmacy benefits, wellness, work-life balance, retirement, employee communications
    
Arthur J. Gallagher & Co.

Thinking About IP Multimedia Subsystem: An Architecture for the Future

Published By: AT&T     Published Date: Jun 25, 2008
IP Multimedia Subsystem (IMS) is an open international standard for Next Generation Networking. It supports the delivery of Voice over IP (VoIP) and various multimedia services. IMS is not in itself a service, but an architecture for service delivery. IMS was originally developed by wireless carriers within the context of the Third Generation Partnership Project (3GPP) in 2002. Since then, its advantages have led to the adoption of IMS by wireline carriers.
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voip, voice over ip, ip telephony, ip networks, wireless ip, wireless technology, at&t, att, wireless communications, wireless infrastructure
    
AT&T

Tolly TCO Report

Published By: Avaya     Published Date: Mar 04, 2016
Discover the value of right-sizing IP telephony The Tolly Group crunched the numbers on Avaya IP Office Platform, Cisco Systems Business Edition and ShoreTel Unified Communications Platform to evaluate the Total Cost of Ownership (TCO) for midsized businesses with each solution. See what they found in this report >
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communication, reporting, network management, network performance, best practices, business intelligence, business management
    
Avaya

Tolly TCO Report

Published By: Avaya     Published Date: Mar 10, 2016
Total Cost of Ownership vs. Cisco Systems & ShoreTel Unified Communications Platform
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communication, reporting, network management, telecommunications, best practices, network performance, content delivery
    
Avaya

Is Your Small Business Ready for Non-Stop Operations?

Published By: Avaya     Published Date: Jan 04, 2017
To succeed in a tough marketplace, small businesses must be accessible, without significant interruption, even in the most adverse situations. This kind of ongoing accessibility is an important aspect of business continuity - a critical success strategy that doesn't just happen, but requires proactive planning. Although there are several aspects to a business continuity plan, a major component of any plan should be the SME's communications capabilities, not just its equipment or data. This paper will explore how different kinds of interruptions can adversely affect an SME's business continuity and illustrate how, through advanced features such as resiliency and mobility, Avaya's IP Office can help SMEs overcome interruptions and maintain business continuity.
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avaya, communications, avaya ip office, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya

How Effective Communications Delivers Real Results for Your Small Business

Published By: Avaya     Published Date: Jan 04, 2017
This whitepaper looks at four key ways any growing business can benefit from today's new IP-based communications solutions, including taking advantage of built-in cost savings.
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avaya, ip-based communications, communications solutions, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya

Your Solution Guide to Better Team & Customer Engagement

Published By: Avaya     Published Date: Jan 04, 2017
Are your people and customers fully engaging with each other? That’s the question many small and midsize businesses are trying to answer. Employees are scattered. So are clients. Today’s office can be a kitchen counter or an airline seat. Customers demand excellent experiences regardless of device. Mobile devices reign supreme. The workforce and your customers are global — and moving at a relentless pace. With Avaya IP Office, everyone will now be engaged with a complete, across-the-board solution that brings it all together. Read this paper to learn how Avaya IP Office will help give your business a competitive edge.
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avaya, customer engagement, team engagement, avaya ip office, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya

Growing the Business via Cloud Deployments

Published By: Avaya     Published Date: Nov 27, 2017
Midsize businesses are better equipped to compete in today’s extremely competitive marketplace when they take advantage of cloud technology. Unified communications and collaboration offerings are a critical component that can add value when migrated to the cloud.
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Avaya

Managing Your Contacts: The Business of Personal Relationships

Published By: BatchBlue Software     Published Date: Mar 27, 2009
Every small business has some system for organizing and documenting its relationships. If that system is no longer working, or could be improved upon, a new contact management system is in order. This Blue Paper will help small business owners research, select and implement the system that will work effectively for them.
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batchbook, matternow, blue paper, contact management, small business, document management, relationships, manage leads, lead generation, sample size, communications management, task events management, project management, usability, customization, scalability, mobility, crm, sales tools, vendor management
    
BatchBlue Software

What is UC downtime costing your business? Get the eBook: Achieving High Availability in UC

Published By: Black Box     Published Date: Nov 24, 2015
Black Box can help you get the most out of your technology investment. We partner with customers to identify the right solutions for strategic IT needs that add value to your business. Our portfolios of Wired/Wireless, UCC, and IT Service solutions, and our depth of expertise, deliver positive business outcomes for evolving IT business scenarios. Black Box takes a vendor-independent approach to deliver the right solution, on the right network. Our long-term, established relationships with best-in-class IT technology providers allow us to offer objective, vendor-neutral solutions designed to meet a broad range of IT requirements. With more than 4,000 team members & 200 offices in 150 countries, we offer global capabilities with local expertise, and are committed to driving business success through IT excellence. Our passion to IT communications is unsurpassed, and we will work with you to find the ideal solution for today’s challenge while helping to anticipate tomorrow’s needs.
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voip solutions, contact center solutions, business phone systems, ucc, it services, it solutions, it security, it infrastructure, uc solutions, mobility solutions, cloud solutions, enterprise business solutions, data center cloud service, it disaster recovery, network services, video collaboration
    
Black Box

The CIO's Guide to Mobile Unified Communications

Published By: BlackBerry     Published Date: Jul 22, 2010
Unified Communications (UC) integrates multiple communications modalities and adds presence features to allow workers to communicate and collaborate more effectively with co-workers, customers and suppliers. Learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.
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blackberry, mobility, smartphones, cell phones, mobile workforce, e-commerce, handset, fmc, telecom, touchpoint, mobile computing, mobile data systems, pda, smart phones, wireless application software, wireless communications, wireless infrastructure, wireless phones
    
BlackBerry

Driving Sales Excellence with Media-Rich Mobile Learning

Published By: BlackBerry     Published Date: Dec 22, 2009
AT&T is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services, the nation's fastest 3G network and the best wireless coverage worldwide, and the nation's leading high speed Internet access and voice services.
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blackberry, mobile applications, at&t, pharma, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing, mobile computing, mobile data systems, pda, rfid
    
BlackBerry

iPads are Invading the Enterprise - Executives Must Act

Published By: Brainshark     Published Date: Oct 16, 2013
94% of Fortune 500 companies have either adopted iPads or are rolling out pilot programs - what does this mean for your company? This report examines enterprise tablet adoptions and trends, iPad usage in the enterprise, and the benefits of leveraging the iPad for sales, training and corporate communications.
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sales enablement, sales training, sales productivity, training, marketing, byod, mobile, mobile sales, sales mobility, powerpoint, ppt, presentation, video, video training, ipad, iphone, smartphone, tablet, corporate learning
    
Brainshark

10 Tips for the HR Manager: Open Enrollment Communications

Published By: Brainshark     Published Date: Oct 16, 2013
"Getting employees to understand and take advantage of benefits during open enrollment periods is big challenge for many HR managers. This paper looks for new ideas on communicating benefit plans from professional marketers, knowledge management experts, and social media gurus."
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human resources, training, compliance, onboarding, new hire, orientation, open enrollment, employee benefits, certification, corporate learning, lms, learning management system, tracking, communications, employee satisfaction
    
Brainshark

Mobile, Video and Social Collide for the Perfect Storm

Published By: Brainshark     Published Date: Oct 21, 2013
Mobile, video and social media are growing rapidly - but not independently. This video takes a look at the relationships between each trend, and how your business can capitalize on all three to advance your communications strategy.
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business communications, training, b2b, b2c, customer engagement, marketing, mobility, mobile, smartphone, on-demand, presentation, productivity, video communications, training, powerpoint, ppt, presentation, byod, social media, video
    
Brainshark

Five Magic Bullets: Strategies for Improved Enterprise Faxing

Published By: Castelle     Published Date: Nov 01, 2006
Computer-based, network fax servers offer a high quality, low maintenance enterprise fax solution, well-suited for organizations involved in fax-intensive industries. From first-rate administration and development tools to comprehensive integration with existing network resources, fax servers can accelerate document processing and turnaround time while reducing communication costs.
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ip faxing, faxing, enterprise faxing, ip networks, document management, communications convergence, network management, messaging, castelle, enterprise applications, convergence, ip telephony, business integration, enterprise software, it spending, voice over ip
    
Castelle

Network Faxing ROI: What You Don’t Know Could Save You Money

Published By: Castelle     Published Date: Nov 01, 2006
Network fax servers take care of fax jobs more quickly, accurately and inexpensively than any standalone fax machine. Sending a fax with a network fax server takes less than one tenth of the time sending a fax manually. In fact, the higher the fax volume, the more money, time and resources computer-based, network faxing can save.
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ip faxing, ip networks, communications, communications convergence, fax server, fax servers, network faxing, roi, return on investment, castelle, enterprise applications, infrastructure, ip telephony, network management, servers, it spending, voice over ip
    
Castelle

The Power of VoIP: How to Decide if VoIP is Right for Your Business

Published By: CIMCO     Published Date: Feb 04, 2010
Business owners are discovering why VoIP is such a powerful tool for maintaining a competitive edge. This informative paper will provide you with an understanding of how VoIP can be a transformative choice for your company's communications needs.
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cimco, voip, communications, voice over internet protocol
    
CIMCO

Small Business VoIP: The Basics

Published By: Cisco     Published Date: Jan 28, 2009
Small business VoIP, or voice over Internet Protocol, is getting a lot of attention these days. In essence, small business VoIP combines voice and data together on a single, secure network foundation. The following is a guide to why you might want to consider a small business VoIP system.
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cisco, voip, small business voip, unified communications system, voice and data networks, secure network foundation, networking, network security, voice over ip
    
Cisco

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration

Published By: Cisco     Published Date: Jan 20, 2014
Midsize organizations strive for success, and being successful means consistently making smart decisions—including smart technology purchases. Technology should enable a midsize organization to meet the needs of its employees and customers today and also allow it to make simple but value-rich changes in the future. Technology must support changes that occur in a business without increasing the risks associated with providing excellent customer service, engaging with suppliers, and conducting many common business processes.
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cisco, unified communications, collaboration, unified communications, it management
    
Cisco

Lippis Report: The Era of Application Centric Networking

Published By: Cisco     Published Date: Apr 08, 2014
Why Branch Office Networks Must Change
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cisco, nick lippis, ip networks, communications, application centric networking, networking, project management, service management
    
Cisco
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