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Taking Your Contact Center Global

Published By: 8x8 Inc.     Published Date: Aug 15, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are taking their contact centers global. This trend may be driven by several factors including entry into new markets and the consequent need to support customers and prospects in multiple regions or an acquisition that suddenly opens new geographies for business. This paper explores how a cloud contact center solution can help address key challenges of deploying a global contact center.
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contact center, global economy, customer support, cloud offerings, 8x8
    
8x8 Inc.

TCO for Open Source Social Publishing

Published By: Acquia     Published Date: Sep 13, 2011
More and more, Open Source presents not only a cost alternative, but instead an innovation alternative, to proprietary enterprise software products. This paper compares the total cost of ownership of the Open Source Social Publishing Drupal solution to various proprietary Content Management systems.
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acquia, tco, open source social publishing, business software, drupal, web marketing, content management systems
    
Acquia

The Fastest Way to a Drupal Site

Published By: Acquia     Published Date: Sep 14, 2011
Open Source solutions present not only a cost alternative, but also an innovation alternative, to proprietary enterprise software products. This paper compares the total cost of ownership of the Open Source Drupal to various proprietary Content Management systems.
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acquia, technology, drupal site, open source, organize content, source, interaction, display
    
Acquia

5 Must-Ask DNS Questions

Published By: Akamai Technologies     Published Date: Aug 11, 2017
Cybercriminals are evolving. Increasingly, they are capitalizing on the open and unprotected nature of the Domain Name System (DNS) to launch damaging phishing, malware, and ransomware attacks. How are you proactively protecting your network and users from these targeted threats? Here are five things to ask yourself as you consider a DNS security solution for your company.
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domain name system (dns), cloud security, threat protection, threat prevention, phishing, ransomware, security threats, malware
    
Akamai Technologies

5 Must-Ask DNS Questions

Published By: Akamai Technologies     Published Date: Jun 14, 2018
Cybercriminals are evolving. Increasingly, they are capitalizing on the open and unprotected nature of the Domain Name System (DNS) to launch damaging phishing, malware, and ransomware attacks. How are you proactively protecting your network and users from these targeted threats? Here are five things to ask yourself as you consider a DNS security solution for your company.
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dns, phishing, malware, ransomware, security
    
Akamai Technologies

5 Must-Ask DNS Questions

Published By: Akamai Technologies     Published Date: Dec 11, 2018
Cybercriminals are evolving. Increasingly, they are capitalizing on the open and unprotected nature of the Domain Name System (DNS) to launch damaging phishing, malware, and ransomware attacks. How are you proactively protecting your network and users from these targeted threats? Here are five things to ask yourself as you consider a DNS security solution for your company.
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Akamai Technologies

Get Your Practice ready for the future with a healthy, Open EHR core

Published By: Allscripts     Published Date: Oct 22, 2014
Download this case study to learn how Hutchinson Clinic, an independent, multi-specialty practice, was able to reduce costs, manage their patient population, and have 100% of their providers successfully attest for Meaningful Use Stage 1 with Allscripts TouchWorks® EHR solution
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allscripts, open ehr core, ehr solution, hutchinson clinic, care model, oncology, multi-specialty
    
Allscripts

Appcito Solution for OpenStack

Published By: Appcito     Published Date: Apr 09, 2015
Appcito CAFE (Cloud Application Front End) is an easy-to-deploy, uni?ed and cloud-native service enabling cloud application teams to select and deploy enterprise-grade L4 to L7 application network services. The multi-cloud CAFE service is available for the OpenStack open-source cloud computing software platform. OpenStack is a multivendor ecosystem used to deploy Infrastructure-as-a-Service (IaaS) solutions. It allows users to bring compute, storage, and networking resources into private and public clouds through a set of open APIs.
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openstack, cloud applications, load balancing, application security, cloud application delivery, enterprise applications, business technology
    
Appcito

Beyond The Inbox: How To Transform Your Email Marketing Platform Into An Omnichannel Solution

Published By: AppNexus     Published Date: Apr 04, 2017
Email marketing is one of digital media’s most effective channels. Inside the inbox, marketers can capture the consumer’s undivided attention in a uniquely intimate environment, creating a perfect opportunity for meaningful brand engagement and driving new purchase transactions. However, with open rates for even the most effective brands hovering around 25%, there is huge opportunity for marketers to reach their customers with impactful formats on the open internet to successfully engage them across the marketing funnel. Download the free eBook “Beyond The Inbox: How To Transform Your Email Marketing Platform Into An Omnichannel Solution” to learn: • How to rapidly build an omni-channel solution for your clients • How AppNexus can help your platform reach your marketer’s customers most cost-effectively • How AppNexus ensures complete security for your client’s CRM data assets ?
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appnexus, email marketing, omni-channel, crm data, branding, marketing, brand engagement, customer engagement
    
AppNexus

Intent-Based Networking Taxonomy

Published By: Apstra     Published Date: Aug 19, 2019
The response to the question “How is one Intent-Based Networking offering different than the others?” typically sounds subjective, descriptive, and open to interpretation. What is needed is a tangible, objective, and fact-based nomenclature that can help you rationalize the maturity of Intent-Based Networking solutions. Using this nomenclature, we should be able to map Intent-Based Networking solutions to a specific maturity level, starting with Level 0 (low maturity/incomplete) up to Level 3 which enables a fully capable Intent-Based Networking solution (mature/complete). Apstra introduced the notion of Intent-Based Networking and Self-Operating Networks™ in June of 2016, and in our blog “Intent Based Networking: What Is It” we provided a definition of Intent-Based Networking, listing capabilities that a complete Intent-Based Networking system needs to provide. The goal is to categorize maturity levels of various Intent-Based Networking implementations and enable network operators to
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Apstra

DDoS Prevention Appliances Biannual Worldwide and Regional Market Share and Forecasts

Published By: ArborNetworks     Published Date: Feb 12, 2016
DDoS prevention appliances are the first line of defense for most service providers and large enterprises around the globe looking to protect themselves from brute-force attacks on network or resource availability, and with the unprecedented number, size, and coverage of DDoS attacks since the floodgates opens in 2008, vendors who build DDoS prevention solutions have seen and continue to see a significant increase in demand. This report covers actuals for 4Q14 and 1Q15.
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arbor network, ddos, service provider, biannual report, security, best practices, business activity monitoring, business analytics
    
ArborNetworks

A Total Cost of Ownership Comparison of MongoDB & Oracle

Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
MongoDB is an open-source, document database designed with both scalability and developer agility in mind. MongoDB bridges the gap between key-value stores, which are fast and scalable, and relational databases, which have rich functionality. Instead of storing data in rows and columns as one would with a relational database, MongoDB stores JSON documents with dynamic schemas. Customers should consider three primary factors when evaluating databases: technological fit, cost, and topline implications. MongoDB's flexible and scalable data model, robust feature set, and high-performance, high-availability architecture make it suitable for a wide range of database use cases. Given that in many cases relational databases may also be a technological fit, it is helpful to consider the relative costs of each solution when evaluating which database to adopt.
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total, cost, ownership, comparison, mongodb, oracle
    
AstuteIT_ABM_EMEA

Addressing the outsized effect social and economic factors have on health

Published By: athenahealth     Published Date: Oct 24, 2019
Patients’ access to housing, transportation, and food can drive as much as 80% of health outcomes. Screening patients for these factors opens the door for referrals to help individuals get basic needs met. Read on for solutions and success stories.
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athenahealth

Opening The Way For Hybrid Controls

Published By: ATP International     Published Date: Mar 10, 2009
"High Speed Ethernet-Promoting Openness in Hybrid Control" debunks the myth that developments in Ethernet backbones are directed only towards high speed, real-time factory automation. This paper shows how high speed Ethernet supports hybrid control through standard and flexible function blocks, bridging Fieldbus networks and allowing the use of Foundation Fieldbus and Profibus solutions.
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atp international, high speed ethernet, hybrid control, fieldbus, profibus, ethernet backbones, process automation, hse network
    
ATP International

OpenStack Demands New Approach to Application Delivery

Published By: Avi Networks     Published Date: Mar 25, 2016
This white paper examines the challenges of guaranteeing application performance in OpenStack-based cloud environments and looks at new alternatives to traditional application delivery solutions.
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avi networks, openstack, application delivery, cloud computing services, networking, it management, wireless, data management
    
Avi Networks

Secure Remote Access to AWS: Why OpenVPN & Jump Hosts Aren’t Enough

Published By: Aviatrix     Published Date: Jun 11, 2018
OpenVPN is a popular and respected solution for enabling remote access to AWS VPCs for IT personnel, cloud developers, and a wide variety of end-user roles. While OpenVPN may be all that is needed to enable cloud access for a few users, it alone cannot meet the needs of growing organizations – particularly those that have security or compliance requirements. Similarly, Bastion hosts or jump hosts are often used when AWS is primarily focused on developers, but these tools likewise have scaling and security limitations. As part of our fact-filled AWS Bootcamp series, Aviatrix CTO Sherry Wei and Neel Kamal, head of field operations at Aviatrix, review key requirements and compare the remote user VPN options available for managing and securing access to AWS VPC resources. They also demonstrate features that ensure your remote access tools and methodology are “enterprise cloud-ready.” Who Should Watch? Anyone responsible for connectivity of cloud resources, including cloud architects, cloud
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aws, aws vpc, aws openvpn, aws bastion, aws remote access
    
Aviatrix

Reach new customers through application modernization

Published By: AWS     Published Date: Jul 24, 2019
Modernize your applications quickly Many organizations are finding their legacy technology to be inadequate due to its rigidity and high costs. In search of more flexible and cost-effective solutions, many are turning to the cloud. Most Independent Software Vendors (ISVs), however, still build their solutions on commercial databases that are expensive and time-consuming for their customers to deploy and maintain. This is a significant undertaking that can hinder adoption. To address these challenges head on, ISVs can modernize their applications on Amazon Aurora, a database offering from AWS that combines the reliability and performance of commercial databases with the cost-effectiveness and flexibility of open source solutions. In this webinar, you will learn how Virtusa, an AWS Partner Network (APN) Premier Consulting Partner, can accelerate your application modernization journey and help you grow your business. PTNR_ipc-database-migration-icon_245×155_Mar-2019.png View the webin
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AWS

Orchestrating the DevOps Tool Chain: Continuous delivery for the Enterprise

Published By: CA Technologies     Published Date: Jun 09, 2015
Freeform Dynamics Executive Briefing Guide - Orchestrating the DevOps Tool Chain: An enterprise-level approach to continuous delivery. Dale Vile says that business stakeholders are increasingly looking for faster and more frequent delivery of high-impact, high-quality output from IT teams. DevOps is an approach designed to enable the rapid and continuous delivery of value to the business to support the needs of the digital world, he adds. Open source software tools can help organizations adopt this DevOps approach but can cause efficiency, complexity and scalability issues, so Dale believes it is helpful to create a consistent orchestration layer using an enterprise class release automation solution.
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CA Technologies

A Large Orthopedic Group Moves to a Modern Practice Management System [... and Doesn't Look Back ]

Published By: CareCloud     Published Date: Jan 26, 2015
Somerset Orthopedic Associates (SOA) has always been on the cutting edge of medicine. In fact, SOA opened the first orthopedic-specific ambulatory surgical center (ASC) in the state of New Jersey in 1997. However, like many medical groups, SOA came to realize that when it came to practice management (PM) software, it had been holding onto an outdated system for too long. Although the seven-surgeon group was growing, so too were the frustrations and costs associated with its client-server system, not to mention concerns about keeping up with industry change. Determined to make the group more nimble, SOA’s Administrator of over 16 years, Alexandra Archibald, set out in search of a new PM-EHR solution.
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carecloud, modern practice management, orthopedic specific, outdated systems, asc, soa, client server system
    
CareCloud

Enabling the Path to Private Cloud: Self-Service

Published By: CDW     Published Date: Apr 04, 2016
Self-service is an advanced element of private cloud environments that improves management efficiency and business agility, as well as lowering operating expenses. A self-service environment streamlines the interaction between users and the IT department. It empowers internal consumers of IT services to request and receive appropriately configured resources on demand with minimal IT intervention. NetApp® OnCommand® Workflow Automation, the NetApp Management SDK with open APIs, and key ecosystem partnerships enable enterprises to easily integrate their orchestration solutions and custom management tools with the NetApp storage service catalog for automated storage provisioning and protection. Customers can thereby create a self-service, web-based portal that efficiently delivers IT as a service to virtualization administrators, application administrators, and users, while enabling IT staff to focus on higher value activities.
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cloud management, cloud services, cloud management, it infrastructure, cloud application, cloud computing, infrastructure, technology
    
CDW

Enabling the Path to Private Cloud: Self-Service

Published By: CDW - NetApp     Published Date: Apr 07, 2016
Self-service is an advanced element of private cloud environments that improves management efficiency and business agility, as well as lowering operating expenses. A self-service environment streamlines the interaction between users and the IT department. It empowers internal consumers of IT services to request and receive appropriately configured resources on demand with minimal IT intervention. NetApp® OnCommand® Workflow Automation, the NetApp Management SDK with open APIs, and key ecosystem partnerships enable enterprises to easily integrate their orchestration solutions and custom management tools with the NetApp storage service catalog for automated storage provisioning and protection. Customers can thereby create a self-service, web-based portal that efficiently delivers IT as a service to virtualization administrators, application administrators, and users, while enabling IT staff to focus on higher value activities.
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cloud management, cloud services, cloud management, it infrastructure, cloud application, cloud computing, infrastructure, technology
    
CDW - NetApp

Lenovo Cloud Reference Architecture for Red Hat OpenStack

Published By: CDW-Lenovo     Published Date: Oct 15, 2015
This document is the Lenovo reference architecture (RA) for OpenStack from Red Hat Enterprise Linux OpenStack Platform. The RA focuses on achieving optimal performance and workload density using Lenovo hardware while minimizing procurement costs and operational overhead. The document shows different operational models using a variety of Lenovo servers and networking products with design considerations and guidance on how to size each part of the solution. Some examples of different reference designs are provided together with an appendix containing the hardware bill of materials.
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CDW-Lenovo

Cloud and Data Center Security: Secure Virtual, Cloud, Physical, and Hybrid Environments Easily

Published By: CDW-Trend Micro     Published Date: Mar 26, 2015
As you take advantage of the operational and economic benefits of virtualization and the cloud, it’s critical to secure your virtualized data centers, cloud deployments, and hybrid environments effectively. Because if you neglect any aspect of security, you leave gaps that open the door to web threats and serious data breaches. And, to meet data privacy and compliance regulations, you will need to demonstrate that you have the appropriate security, regardless of your computing environment. Trend Micro Cloud and Data Center Security solutions protect applications and data and prevent business disruptions, while helping to ensure regulatory compliance. Whether you are focused on securing physical or virtual environments, cloud instances, or web applications, Trend Micro provides the advanced server security you need for virtual, cloud, and physical servers via the Trend Micro Deep Security platform. Download this white paper to learn more about the Trend Micro Deep Security platform.
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cloud, date security, cloud security, virtualization, security, networking, it management
    
CDW-Trend Micro

IDC: Building Data Center to Support Your Big Data Plans

Published By: Cisco     Published Date: Sep 16, 2015
Solutions like Cisco's Common Platform Architecture based on UCS with Intel Xeon processors provide a predictable, flexible, and open infrastructure on which companies can build a broad portfolio of BDA solutions while minimizing capital and operating costs.
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unified computing system, virtualization, networking, storage, convergence, network architecture, network management, network performance
    
Cisco

The Case for OpenStack in the Enterprise Private Cloud

Published By: Cisco     Published Date: Jan 05, 2016
Not long ago Gartner released an oft-quoted statistic: 95% of private clouds fail. According to Tom Bittman, VP Distinguished Analyst at Gartner, of 140 customers polled, 95% reported “something was wrong” with their private cloud. Identifying a shortcoming and labeling it a “failure” might be a bit of hyperbole, but it still leaves enterprises wondering if there is a place for private cloud in their strategy. This paper will attempt to answer this question, and will focus on the role of OpenStack in particular as a private cloud solution.
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Cisco
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