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IDC: Unified Infrastructure and Cloud Management: The Future of Data Center Operations

Published By: Cisco     Published Date: Sep 16, 2015
. This Technology Spotlight examines the critical role unified infrastructure and cloud management will play in the transformation of today's datacenter operations environments.
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ucs, unified computing system, infrastructure, enterprise, it barriers, convergence, cloud computing, data center design and management
    
Cisco

Cisco Mobility Solutions Overview For Large and Midsize Organizations

Published By: Cisco     Published Date: Oct 14, 2015
Mobile technologies are having a dramatic effect on the way we live, work, learn, and play. While organizations recognize that the impact of mobility could be as great as that of the web, many are struggling with what exactly to do about it. IT leaders have the opportunity to direct this transformation. Read more to learn how.
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cisco, mobility solutions, mobility, mobile technologies, mobile work environment, networking, it management, enterprise applications
    
Cisco

Cisco Connected Factory Renaissance Manufacturing - IoT

Published By: Cisco     Published Date: Nov 17, 2015
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners. Managers of these traditional factories say the feeling is akin to flying blind. These are operations where plant floors, front offices, and suppliers operate in independent silos, where managers have only hazy visibility into downtime and quality problems, and where the root causes of inefficiencies are rarely understood or addressed.
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industrial enterprise, manufacturing, connected factory, convergence, automation, business networks, factory-based operational technologies, it networks
    
Cisco

GovLoop: Big Data Playbook

Published By: Cisco     Published Date: Nov 18, 2015
In this playbook, we provide you with a framework to bring big data to your agency. We break down big data into manageable components to help you understand how to make big data a reality at your agency. Our guide will serve as a roadmap for innovation and provide you with step-by-step instructions to deploy big data at your agency.
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big data, data platform, ioe, analytics, networking, business technology
    
Cisco

The Hyper-Relevant Retailer: Around the World, Insight Is Currency, Context Is King

Published By: Cisco     Published Date: Jan 08, 2016
To better understand competitive retail dynamics and help guide retailers’ strategies, Cisco undertook a comprehensive, three-pronged research project, the fifth annual installment of our retail industry analysis. It comprised: 1. A survey of more than 6000 consumers (all having Internet access) 2 in 10 countries: Australia, Brazil, Canada, China, France, Germany, India, Mexico, United Kingdom, and United States. 2. In-depth interviews with industry thought leaders—analysts, authors, and innovators including Leslie Hand, vice president, IDC Retail Insights; Michael Olmstead, director, Plug and Play Retail; and Doug Stephens, founder, Retail Prophet 3. An IoE retail economic model drawn from an analysis of the data and lessons learned from Cisco customer engagements.
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cisco, retail, retail dynamics, industry analysis
    
Cisco

Implement Video Banking To Drive Digital Sales

Published By: Cisco     Published Date: Jan 08, 2016
Financial services customers are increasingly going digital, but human assistance continues to play a pivotal role — especially in the purchase journey — and many banks still only allow customers to get this assistance over the phone or in a branch. To improve the customer experience, increase the productivity of frontline experts, and increase sales, eBusiness and channel strategy executives should consider weaving human advisors and digital technologies together with video banking. Success will require more than just a simple video call. eBusiness and channel strategy executives need to ensure that video banking capabilities let prospects collaborate effectively with an expert when and where they choose and that experts are supported by the right processes, tools, and training.
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cisco, video banking, driving digital sales, improving customer experience, best practices
    
Cisco

Differentiate your Business with a Cloud Contact Center

Published By: Cisco     Published Date: Feb 23, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video
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cloud computing, cisco, contact center, best practices, cloud network, storage management, data integration, data quality
    
Cisco

The Cisco Connected Factory: Powering a Renaissance in Manufacturing

Published By: Cisco     Published Date: Feb 23, 2016
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners.
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technology, manufacturing, management infrastructure, infrastructure
    
Cisco

The Cisco Connected Factory: Powering a Renaissance in Manufacturing

Published By: Cisco     Published Date: Jun 21, 2016
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners.
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Cisco

Ovum White Paper

Published By: Cisco     Published Date: Jun 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
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Cisco

Ovum: Differentiate Your Business with a Cloud Contact Center

Published By: Cisco     Published Date: Jul 11, 2016
Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor.
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Cisco

GovLoop: Big Data Playbook

Published By: Cisco     Published Date: Jul 11, 2016
In this playbook, we provide you with a framework to bring big data to your agency. We break down big data into manageable components to help you understand how to make big data a reality at your agency. Our guide will serve as a roadmap for innovation and provide you with step-by-step instructions to deploy big data at your agency. This playbook will: - Teach you how to bring big data to your agency. - Identify which programs to select for a big data initiative. - Show you what big data is and how to define it for your agency. - Explore the necessary workforce skills for big data. - Examine what kind of IT supports big data programs. - Provide you with worksheets and activities designed to bring big data to your agency and build your big data roadmap. - Share three government case studies. - Highlight how industry can support government’s big data efforts.
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Cisco

Ovum: Differentiate Your Business with a Cloud Contact Center

Published By: Cisco     Published Date: Sep 07, 2016
This white paper displays a guide to selecting a partner that will enhance the customer experience.
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Cisco

Forrester - Top Unified Communication Trends For Midsize Businesses

Published By: Cisco     Published Date: Sep 07, 2016
This white paper displays the top unified communications trends for midsize businesses.
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Cisco

Techaisle: Video-enabled Collaboration and Business Growth

Published By: Cisco     Published Date: Sep 07, 2016
This white paper displays the proper essential insights needed to drive rapid growth and effective innovation with collaboration solutions.
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Cisco

ZK: 10 Networking Priorities for Digital Transformation

Published By: Cisco     Published Date: Sep 07, 2016
This white paper displays how digitization is a business imperative.
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Cisco

Transform the Workspace with Cisco Catalyst Multigigabit Ethernet Switches

Published By: Cisco     Published Date: Sep 07, 2016
This white paper puts all of Cisco's next-gen ethernet products on display.
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Cisco

Differentiate Your Business With a Cloud Contact Center

Published By: Cisco     Published Date: Dec 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact cen
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Cisco

Make Your Network Edge Intelligent and Meet Tomorrow’s Needs Today

Published By: Cisco     Published Date: Dec 22, 2016
Today the network is critical in driving change in virtually all organizations as they take their digital transformation journey. This transformation journey will help organizations increase agility, improve productivity, better engage with customers, and protect key intellectual property and assets. The network edge has a pivotal role to play in this transformation and carries perhaps the broadest set of responsibilities when compared to the core and to data center networks. As shown in Figure 1, when comparing each layer of the network, the network edge has a broad breadth of responsibility in the campus. This is also true for the branch
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Cisco

Is Your Network Ready for Digital Transformation?

Published By: Cisco EMEA     Published Date: Nov 13, 2017
IT has the opportunity to completely redefine the role networking plays in the business. But that requires executing on a vision that continuously aligns the network to ever-changing business needs. Fortunately, the right network architectures and supporting technologies required to deliver on that vision are rapidly becoming available. Automation, programmability, self-protecting, and self-healing capabilities move IT away from “keeping the lights on” and provide more time and opportunity to serve as a strategic partner to business initiatives across functional areas.
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network, transformation, digital success, organization, idc
    
Cisco EMEA

Ransomware Defense for Dummies

Published By: Cisco EMEA     Published Date: Nov 13, 2017
Cisco designs and sells broad lines of products, provides services, and delivers integrated solutions to develop and connect networks around the world, building the internet. As a global market leader in our industry, we help our customers connect, digitize, and thrive. Together, we change the way the world works, lives, plays and learns.
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ransomware, threat landscape, operations, risks, enforcement, defend, firewalls, network
    
Cisco EMEA

Whitepaper: School Information Security 

Published By: Cisco Umbrella EMEA     Published Date: Oct 12, 2018
Protect the network, use the network to protect students Your schools use a growing amount of networked information and devices as an essential part of teaching and administration. Research on the Internet, laptops in class, distance learning, and online homework are some of the official technologies that your students use. Unofficially, this list extends to mobile phones (with cameras), digital music and video players, blogs, instant messaging, social networking sites, and networked or online gaming. Behind the scenes are databases with student information, class schedules, attendance records, copies of exams and answers, financial transactions, and even video surveillance. All of these rely on a robust and secure network infrastructure. Cisco Umbrella can provides these, download this whitepaper to find out more!
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Cisco Umbrella EMEA

Gartner Peer Insights 'Voice of the Customer': Secure Web Gateways

Published By: Cisco Umbrella EMEA     Published Date: Aug 08, 2019
"Cisco has been named in the first ever Gartner ‘Voice of the Customer’ report for the Secure Web Gateways (SWG) market for Cisco Umbrella. Gartner Peer Insights is a peer review and ratings platform designed for enterprise software and services decision makers. This document synthesizes Gartner Peer Insights’ content in the SWG market for 2018. Gartner states that ""this peer perspective along with the individual detailed reviews, is complementary to expert research and should play a key role in the customer buying process."" This report includes: - SWG Peer Reviews and Ratings - Vendor comparisons - Reviewer demographic"
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Cisco Umbrella EMEA

Reduce Phishing Risk in Minutes with Umbrella and Duo

Published By: Cisco Umbrella EMEA     Published Date: Sep 02, 2019
"Cloud applications provide scale and cost benefits over legacy on-premises solutions. With more users going direct-to-internet from any device, the risk increases when users bypass security controls. We can help you reduce this risk across all of your cloud and on-premises applications with a zero-trust strategy that validates devices and domains, not just user credentials. See why thousands of customers rely on Duo and Cisco Umbrella to reduce the risks of data breaches and improve security. Don’t miss this best-practices discussion focused on the key role DNS and access control play in your zero-trust security strategy. Attendees will learn how to: ? Reduce the risk of phishing attacks and compromised credentials ? Improve speed-to-security across all your cloud applications ? Extend security on and off-network without sacrificing usability"
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Cisco Umbrella EMEA

Delivering enterprise information securely on Android, Apple iOS, & Windows tablets and smartphones

Published By: Citrix     Published Date: Dec 09, 2013
Android, iOS and Windows tablets and smartphones play an increasing role in enterprise computing, providing new flexibility and mobility for workers and IT—but creating new challenges around security. This paper describes these issues and explains how they can be addressed effectively with Citrix BYOD solutions.
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citrix, byod, apple ios, windows, android, smarphones, tablets, secure delivery
    
Citrix
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