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Multi-Specialty Group Achieves Level III PCMH Certification

Published By: Allscripts     Published Date: May 01, 2014
Pottstown Medical Specialists, Inc. (PMSI), is one of the earliest adopters of the Patient Centered Medical Home (PCMH). Allscripts TouchWorks enabled the organization to exceed at meeting PCMH standards, exponentially raising their level of care while receiving significant financial incentives.
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allscripts, pottstown medical specialists, pmsi, patient care, finanicla advantages, touchworks, ehr, best practices, patient centered medical home, open integration, community of health, quality of care, patient empowerment, eprescribing requirements, business intelligence, business management, change management, customer service, productivity
    
Allscripts

Uniting Process Architecture and Execution

Published By: Appian     Published Date: Jun 29, 2010
In this paper, independent analyst Bruce Silver examines the Appian/MEGA integration of BPA and BPM, calling it a unique solution that "does it right".
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appian, process architecture, application integration, execution, business process analysis, bpa, bpms, business process management, business analytics, business management, business process automation, service oriented architecture
    
Appian

Strategic BPM in the Cloud

Published By: IBM     Published Date: Apr 15, 2015
Optimize your business processes in the cloud with a next generation BPM strategy — an intelligent Business Platform (iBP) that implements an on demand, “service as you need it” model. Take advantage of Infrastructure as a Service (IaaS) for pure technology - processing, storage, networks with payment based on usage. Develop and manage business processes using the BPM Platform as a Service (BPMaaS), providing the BPMS tools supported by cloud services. Work with live business processes used by customers, suppliers, employees and trading partners, using Business Processes as a Service.
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ibm, optimization, cloud computing, iaas, business platform, data storage, business intelligence, system management software, productivity, service management, infrastructure, design and facilities, infrastructure management
    
IBM

Free White Paper: Complete BPMS Buyer's Kit

Published By: iDatix     Published Date: Oct 06, 2011
In order to effectively purchase a document management solution, one must evaluate numerous products and vendors to determine the solution most appropriate for their business.
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bpm, ecm, document management, business intelligence, content management system, business technology
    
iDatix

Powering the Cross-Channel Experience with Oracle's Complete Commerce

Published By: Oracle     Published Date: Jan 25, 2012
Read this white paper and gain an understanding of Complete Commerce and how it can change the way you interact with your customers.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management
    
Oracle

Delivering a Unique Online Experience for Segments, Regions, and Brands

Published By: Oracle     Published Date: Feb 03, 2012
Delivering a Unique Online Experience for Segments, Regions, and Brands: Knowing When to Use Personalization, Microsites, and Independent Sites - This white paper discusses a range of site implementation options and recommending best practices.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management, enterprise applications
    
Oracle

Getting it Right: Seven Steps to Right Channeling Customer Interactions

Published By: Oracle     Published Date: Feb 28, 2012
In 7 simple steps, eBusiness professionals can boost sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time. Find out how!
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management
    
Oracle

Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction

Published By: Oracle     Published Date: Feb 28, 2012
This white paper describes how B2B organizations can use B2B online commerce to lower costs, retain customers, grow the business, and reduce complexity for customers-all essential activities for competing in the evolving marketplace.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management
    
Oracle

European Consumer Views of E-Commerce: A Consumer Research Study of Buying Behavior and Trends

Published By: Oracle     Published Date: Feb 28, 2012
This study asked more than 6,500 consumers across the U.K., Spain, Germany, France, and Benelux about their satisfaction, likes and dislikes, common frustrations, and spending habits related to online shopping. Find out what was discovered!
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management
    
Oracle

Maximizing Your Social Commerce

Published By: Oracle     Published Date: Feb 28, 2012
Combining customer data and social media presents an enormous opportunity for merchants. Industry observers contend that this shift, which some have called "social CRM" or "sCRM," represents the next great wave in online commerce. Read more now!
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management
    
Oracle

How To Improve Customer Service

Published By: Oracle     Published Date: Dec 13, 2011
VP of product management at Oracle, explains how a good customer relationship management tool can please customers, while saving time and money.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management, best practices, business activity monitoring, business management, business process automation, customer interaction service, customer satisfaction, customer service
    
Oracle

Connect and Empower Mobile Salespeople

Published By: Oracle     Published Date: Dec 13, 2011
Read this white paper to learn how a lightweight mobile CRM application - more task - than system-focused - can actually provide useful information and encourage salespeople to utilize it.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management, mobile, mobile crm, application integration, application performance management, best practices, business activity monitoring, business intelligence, business management, business process automation
    
Oracle

Evolving Customer Relationship Management: What's the Next Best Action?

Published By: Oracle     Published Date: Dec 13, 2011
As retail bankers begin to revisit growth strategies in the aftermath of the recession, their management would be prudent to begin by assessing the current state of their customer relationships.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management, application integration, application performance management, best practices, business intelligence, business management, customer interaction service, customer satisfaction, customer service, enterprise resource planning
    
Oracle

Is Your CRM Solution Keeping Up with the Times?

Published By: Oracle     Published Date: Dec 13, 2011
In this whitepaper, IT Business Edge explains the key business and technology factors to consider in deciding whether and when to upgrade your CRM system, including the SaaS factor.
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on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management, best practices, corporate governance, customer interaction service, customer satisfaction, customer service, product lifecycle management, project management, return on investment, business intelligence
    
Oracle
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