process automation

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SWOT Assessment: IBM B2B Cloud Services

Published By: IBM     Published Date: Jul 22, 2016
IBM B2B Cloud Services comprise a comprehensive set of cloud-based B2B integration features and capabilities, which can be delivered on demand, as fully managed services, or under a hybrid management model. With IBM B2B Cloud Services, enterprises can meet a range of trading partner onboarding and management requirements, as well as improving reliability and performance of and control over multi-enterprise process automations.
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ibm, commerce, swot assessment, ibm b2b cloud services, cloud, b2b, b2b integration, knowledge management, enterprise applications, data center
    
IBM

Preparing for the Next Generation of Enterprise Applications

Published By: IBM     Published Date: Oct 07, 2016
The world of IT is rapidly transforming — from back office process automation to front line engagement. Put another way, IT no longer supports the business, it *is* the business. The challenge is, the application architectures and processes of existing applications are inadequate to support the requirements of tomorrow’s IT. This presentation will discuss the changing nature of business and customer engagement and discuss what capabilities IT must put in place to deliver the next generation of enterprise applications.
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ibm, cloud, middleware, infrastructure, enterprise applications, application performance management, apm, networking, knowledge management, business technology
    
IBM

Process Excellence In The Digital Age Of The Customer

Published By: IBM     Published Date: Apr 04, 2018
The Transition From Business Process Management To Digital Process Automation
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digital age, consumer, process automation
    
IBM

Business Process Management with a Competitive Edge: Implementing Transparent, Agile, and Consistent

Published By: IBM ILOG.     Published Date: Jul 14, 2009
This white paper explains how a business rule management system can make business process automation easier to understand, maintain and manage. Compare BRMS with other business automation schemes, like traditonal software coding or standard business rule engines. Learn how the Welsh Assembly Government and a United States commercial lender have implemented business rules to make a difference in their business processes.
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ibm, bpm, business, business rule management, brms, hipaa, risk, operational cost, software coding, business rules engine, bre, business rule management system, brms, throughput, enterprise applications, business process management, customer relationship management, hipaa compliance
    
IBM ILOG.

Business Process Innovation: A Process Industry Perspective

Published By: Infor     Published Date: Feb 27, 2007
In recent years, industry leading companies have identified business process innovation as the only real competitive advantage. But what sets the most admired process companies apart from the rest is their continued business process innovation and scale? Download this white paper to find out.
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productivity, best practices, business process automation, business process management, enterprise resource planning, erp, business management, infor, business process
    
Infor

Intelligent Automation for Brand Trust and Transparency

Published By: Infosys     Published Date: May 30, 2018
Customers today are far more concerned about the contents and origin of a product than ever before. in such a scenario, granting them easy access to product information, via digital initiatives such as SmartLabel™, goes a long way in strengthening customer trust in a brand. But it also means expending several man-hours of effort processing unstructured data, with the possibility of human error. Intelligent automation can help save effort and time, with virtually error-free results. A consumer products conglomerate wanted a smart solution to implement SmartLabel™ compliance. See how Infosys helped and the five key takeaways from the project.
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automation, brand, information, digital, customer
    
Infosys

Infosys named a ‘Leader’ in NelsonHall’s Big Data and Analytics NEAT Report 2018

Published By: Infosys     Published Date: Sep 11, 2018
Infosys has been recognized as a ‘Leader’ in NelsonHall’s Vendor Evaluation and Assessment (NEAT) report on big data and analytics services 2018.We have also been highly rated for our focus on automation. Our ability to meet future client requirements as well as deliver immediate benefits such as analytics, data management and support functions to our clients with a specific focus on process automation enabled us to secure this position.
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Infosys

Intelligent Automation for Brand Trust and Transparency

Published By: Infosys     Published Date: Jun 12, 2018
Customers today are far more concerned about the contents and origin of a product than ever before. in such a scenario, granting them easy access to product information, via digital initiatives such as SmartLabel™, goes a long way in strengthening customer trust in a brand. But it also means expending several man-hours of effort processing unstructured data, with the possibility of human error. Intelligent automation can help save effort and time, with virtually error-free results. A consumer products conglomerate wanted a smart solution to implement SmartLabel™ compliance. See how Infosys helped and the five key takeaways from the project.
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automation, brand, information, digital, customer
    
Infosys

Achieving the Perfect Order: Improving Supply Chain Communication

Published By: Inovis     Published Date: Aug 06, 2007
No enterprise is an island. Goods and services flow in from suppliers. When you include suppliers of wares for raw material extractors, along with recyclers that turn consumer and commercial waste into new raw materials and finished goods, it is a supply chain with no beginning and no end.
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supply chain management, scm, supply chain, supplier, vendor management, vendor selection, communication, collaboration, manufacturing, business process management, business process automation, business process, bpm, bpa, van, vans, edi, electronic data, roi, inovis
    
Inovis

the 7 Steps to a Faster, Better Close white papet

Published By: Intacct Corporation     Published Date: Oct 02, 2015
Like it or not, the accounting function is in the news distribution business. The demand for financial performance information is high and the pressure for more timely information is even higher. A fast close improves the timeliness of information, aids decision making and is a value-enhancing proposition for the business. To continue adding value, the CFO and controller must find ways to speed up their financial close processes and report financial results before they become old news. Download this white paper and learn the "7 Steps to a Faster, Better Close" including how to: • Identify the hidden traps and pitfalls bogging down your accounting processes • Drive process improvement and collaboration within your organization • Gain visibility and timely access to critical financial and operational information through application integration • Utilize modern accounting technology to accelerate your close with automation
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Intacct Corporation

How to Integrate Machine Vision into Industrial Systems

Published By: Intel     Published Date: Feb 28, 2019
The confluence of AI and Industry 4.0 is transforming image processing. As image vision becomes widespread, there is an increasing need to transition stand-alone imaging to an integrated driver of automation feeding insights back into the business systems that monitor overall factory performance. Download the whitepaper to learn more about fitting multiple demands into a single platform— • Building an industrial system with advanced functions like machine vision and Industry 4.0 connectivity • Minimizing the footprint of the systems to save space, cost and power consumption • Adhering to principles of long life, safety, reliability, real-time control functionality alongside AI and IIOT capabilities
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Intel

The Exceptional Customer Experience: It's All About the Process

Published By: Interactive Intelligence     Published Date: Jul 20, 2010
Fixing dysfunctional service-related processes requires addressing four general problem areas first. Read how to identify and fix those areas, and service will consistently exceed customer expectations.
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interactive intelligence, customer experience, tco, it management, business process automation, bpa, soa, business process management, customer interaction service, customer relationship management, customer satisfaction, customer service, total cost of ownership, service oriented architecture
    
Interactive Intelligence

Top 5 Considerations for Automating Key Business Processes

Published By: Interactive Intelligence     Published Date: Jul 21, 2010
Read how taking five straightforward steps to BPA planning can root out inefficiencies to improve key processes and give your business a clear competitive advantage.
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interactive intelligence, automating key business process, bpa, business process automation, business process management
    
Interactive Intelligence

Best Practices for Process Automation

Published By: Interactive Intelligence     Published Date: Jul 21, 2010
Read about best practices that can help your organization build success into each process it automates, from a process automation expert.
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interactive intelligence, best practices, business process automation, bpa, roi, business intelligence, business process management, return on investment
    
Interactive Intelligence

Humanizing Business Process Automation: Optimizing Performance for Employees and Customers

Published By: Interactive Intelligence     Published Date: Feb 14, 2012
Read this whitepaper to learn why the human perspective is vital to BPA success.
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call center management, call center software
    
Interactive Intelligence

The Evolving Role of Process Automation and the Customer Service Experience

Published By: Interactive Intelligence     Published Date: Feb 14, 2012
With advances in contact center automation, businesses are finding they can extend the same automation to service processes and touch-points throughout their organization.
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call center management, call center software
    
Interactive Intelligence

Conjoining Social, Mobile, ECM, and Process Automation

Published By: Interactive Intelligence     Published Date: May 07, 2012
IT strategies in insurance have traditionally been driven by business objectives and business strategy. But with technology advancements for mobile solutions, social media, analytics, content management (ECM), and process automation, insurers can now take a conjoinment view to evaluate opportunities and drive differentiation. Read more in this paper from Mark Breading of Strategy Meets Action.
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interactive, technology, ecm, process automation, social and mobile technology, application integration, business analytics, content management system, business technology
    
Interactive Intelligence

Transforming the Insurance Customer Experience with Business Process Automation

Published By: Interactive Intelligence     Published Date: Feb 26, 2013
What happens when customer experiences go terribly wrong? In this white paper, we look at real world examples of customer experiences going terribly wrong from different points of view -- from consumers and carriers.
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transforming customer experience, interactive intelligence, business process automation, different points of views, customer examples
    
Interactive Intelligence

Learn How to Drive Exceptional Customer Experience With Process Automation & Multichannel Technology

Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn how to ensure a positive customer experience outcome by establishing a reliable business process automation (BPA), which will support your customer’s personalized interactions and adapt to changing conditions in the marketplace.
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process automation, interactive intelligence, multichannel technology, intelligent process, business process, decision services, communications intelligence, customer interactions, workflow design, business process automation, business process management, call center management, call center software
    
Interactive Intelligence

Cloud Communications and the Federal Government: Opportunities to Seize

Published By: Interactive Intelligence     Published Date: Apr 23, 2014
To put it carefully, certain technology decisions at the federal level since 2002 have been questionable. But citing new “Cloud First” policies for implementations in government contact centers, data centers, and federal agencies, cloud initiatives are now showing value by way of cost reductions and broader functionality. Abdo Rabadi of Blue Kite Consultants and Mechele Herres of Interactive Intelligence say even more benefits of the cloud await. Read how the federal government can best achieve them.
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interactive intelligence, cloud communications, cloud, cloud solutions, government, cloud providers, business process automation, contact center, infrastructure, data center, cloud computing, telecom
    
Interactive Intelligence

Process Automation and Multichannel Technology: Exceptional Customer Experience Drives Success

Published By: Interactive Intelligence     Published Date: Apr 23, 2014
Today, business process automation isn’t just about efficiency, it’s about operating a business for your customers. To ensure a positive customer experience, a process must trigger an automated action, and automation must then manage the experience across multiple channels, personalize the customer’s interaction, and predict the best next actions. Read more, from Chris Thalassinos, Mahnaz Meshkati, and Frank Chiu of Communications Intelligence Group, and Brad Herrington of Interactive Intelligence.
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interactive intelligence, business process automation, multichannel technology, customer experience, contact center, contact solution, it management, business process management, call center management, call center software, telecom
    
Interactive Intelligence

The Gaping Hole in your B2B Marketing Automation

Published By: Invoca     Published Date: Jan 21, 2014
In the rush to digital, B2B marketers have ignored a crucial element that salespeople and buyers need: direct human interaction. Sales teams know that calls close customers, and 97% of B2B technology buyers want direct interactions with the provider during the research and purchase process. So why have we left voice conversations behind? In order to get more sales qualified leads and master marketing automation in a multichannel world, we need to bring back human engagement. Join Invoca and guest Forrester Analyst Lori Wizdo as they examine:
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b2b marketing automation, marketing automation, customer lifecycle, b2b buyers, b2b technology buyers, inbound calls
    
Invoca

A 6-Step Guide to Getting Started with Network Automation

Published By: Juniper Networks     Published Date: Nov 01, 2016
In this white paper we offer a six-step guide to getting started with network automation. We outline the processes involved in planning for automation and define areas of the business that can benefit, while also discussing how to overcome cultural challenges and ensure that you choose the right tools and partners.
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Juniper Networks

Ellie Mae & Juniper Networks

Published By: Juniper Networks     Published Date: Aug 10, 2017
Ellie Mae processes approximately 30 percent of residential U.S. mortgage applications through their Encompass® all-in-one mortgage management solution.Their customers include major lending institutions. By introducing extensive automation to the residential mortgage process, Ellie Mae has streamlined lenders’ ability to remain competitive, compliant, and efficient.
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security solutions, ransomware, security technologies, protection technologies, risk assessment, it security, server protection
    
Juniper Networks
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